Customer's Reviews and Testimonials

Here are many more testimonials from our past clients

Emilyy_246

I can not thank these guys enough!! i was travelling overseas with a group of friends taking photos on my iphone. Sadly one of my friends lost his life overseas and on the second last day my iphone hardware malfunctioned and my phone turned into a brick, losing all our memories. i went to a shop who said it wasn't their problem and i will never get my data back. THANKFULLY for the team at PAYAM Data recovery i was able to get back all of my pictures and nearly all the data was recovered from my phone. meant so much to me, such as lovely company always kept me up to date.

Max Joassons

Had a great experience dealing with Craig from Payam data recovery. They kept me up to date with the whole process and were very quick with there turn around. They were able to recover all my data.

Naomi Petersen

Payam Data Recovery have successfully recovered data for me twice. I was delighted to get my data back! and very satisfied with the level of communication and service.

Peter Reidy

Excellent service, kept me up to date along the process. Absolutely no pressure to pay unless satisfied. I had wiped nearly 1000's photos from my Eurotrip and they were able to recover the majority.. very glad I decided to get their help.

Talitha Maher

I am so happy with everything you guys did. I was absolutely devastated when i thought all of the photos of my kids and all of my study docs were gone. You guys were so understanding and compassionate and it was such a relief to know you would do everything you could to save my data.

I was extremely relieved to have over 99% of my data recovered. I would recommend you to anybody and will use you again if needed (fingers crossed I don’t though). Thank you so much!

Robert Gepford

Payam and the team brought my dead drive back to life and at a very reasonable price! Friendly, straight-forward and recovered all of my data in the time frame they promised.

Michael Payne

I am writing to tell you how satisfied I am with the service that you and PAYAM provided.

As you may remember, I had a WD Passport drive that had archived mail files, presentations and documents stored on it.  The drive died during a trip overseas and I was desperate to recover the information. I found your advertisement on the internet and also found some independent references on other forums and blogs as to the quality of work that PAYAM was able to provide.

Costing was visible, nothing was hidden.

From the first phone call contact, to the final pickup, PAYAM provided exemplary service and support.  Email replies were fast, and the phone support was excellent - Craig Nevans is an excellent resource and a real asset in critical situations like this where communication is vital.

At all times I knew the situation with the recovery and the process.  Despite the possibility that the information would not be able to be recovered, you were able to retrieve the documents and mail files and so I am able to maintain my archives and so avoid a significant amount of work and also heart-ache when trying to look for older information.

I would recommend PAYAM to anyone in a similar situation who needs honest, professional cost effective service and support. Thank you again.

Ruby Langsworth

They made it look all too easy! great service!

I found Payam on the internet after my external HDD failed and my IT support at work could not help me out. Craig was very helpful and responded very quickly to my queries. After some tests, all at no charge, Craig informed me of my options. The data I required was urgent and thanks to Payam most of my data was recovered in a timely fashion, at a reasonable price with no hidden costs. I would highly recommend Payam and their services.

Geoff Wells

Payam was very effective, efficient and professional in recovering all data from my MacBook Pro, good Sydney location and open to meet post business demand, (till 6pm), worth a try every data issue time!

Verity Coates

I will shout it from the roof tops as to how happy I was with my experience with you. I had lost data from two USB’s which had graduation photos, overseas trips and my father in law who has since passed away.

I had been to three other companies who did not want to know me but fortunately one put me onto you. Your staff was very professional friendly and extremely helpful. The great news is that all photos and videos were retrieved to my absolute delight. Thank you ever so much. I have already sung your praises to my friends.

Bruce Poon

Thanks for your help. It had been done in a professional manner, quick &fast ! My customer was extremely happy as he got back all the data he wanted.

Hui T

Payam Data Recovery at North Syd is great. Very professional and friendly service and price is low. Appreciate that they ring to get permission before they take the next step. They take the cheapest option possible. Would highly recommend them to anyone who seek to recover lost data.

Matthew Perovic

Great service and fast. High success rate on recoveries!

Signworks

We were referred to Payam after our computer technician was unable to help with a hard drive that had been affected by a power surge. The team were more than helpful, keeping us updated by phone with their progress. Payam managed to recover 100% of the data we had lost and our brand new hard drive was delivered with in the week. Couldn't have been happier with the price. Fingers crossed we won't need to use their services again any time soon but we would definitely recommend them!

Diyana Henkel

I was really happy with the results! I got all of my missing files back in one piece, which is the main thing.

Alex Huang

We were superbly happy with your work, it was a job well done. We never have thought we would get our important data back until we came across your firm. The job was completed on time, on budget and nothing was lost. We can’t recommend you enough to our friends! Thank you so much for your help.

Kirsty Walker

Understanding, efficient and quick service. Mark very knowledgable and was able to assist me by retrieving my 'lost' information from a time capsule with patience and ability. Thank you.

Ann

Great service. Recovered all my files. The process was clear and informative. Was not quite willing with the price that was initially quoted but with the discounts that were available (really helps for a student) and the outcome, money well spent.

Mudassar Hafeez

An exceptional service, uncompromised quality, excellent customer service and job well done. Highly recommended. Don't go anywhere if need your data back at any cost. Just use Payam and sit back and relax 🙂

Keep up the good work team

Emilyy

I cannot thank these guys enough!! i was travelling overseas with a group of friends taking photos on my iphone. Sadly one of my friends lost his life overseas and on the second last day my iphone hardware malfunctioned and my phone turned into a brick, losing all our memories. i went to a shop who said it wasn't their problem and i will never get my data back. THANKFULLY for the team at PAYAM Data recovery i was able to get back all of my pictures and nearly all the data was recovered from my phone. Meant so much to me, such as lovely company always kept me up to date

Ashleigh Roome

Thanks for retrieving my holiday photos!

Rick (surname withheld)

Your services were second to none and I couldn’t be happier.
I hope I don’t need your services in the future, but in any case, I wouldn’t hesitate to return
And to recommend to other people. Keep it up!

Debra Schroeder

Hi, I went to access some photos from my Samsung S5 and they had disappeared. There were so many of my grandchildren and I was devastated. I did some research and found Payam, and as they were in Adelaide decided to give them a go, didn't have anything to lose and all to gain. Fabulous, Wes was great, all photos recovered and I am so very happy. Will, and have already recommended you guys to anyone who will listen

Caryn C.

Lost photos of a holiday broke my daughter's heart. I formatted the picture card thinking the photos were on her computer. I was given Payam's number and Kevin retrieved the photos. Kevin was so professional and caring. Thank you so much.

Brenden

Sent them my thumb drive and got it back with all data recovered within a week. Keith was brilliant and took the time to go through what was recovered prior to me paying.

I had actually sent my thumb drive to Technetics Data Recovery a month earlier. Got some crap story about it being difficult to recover and wanted to charge me in excess of $1500 to recover 10 Power Points.

Payam were quicker, more engaged and a 1/4 of the price.

Vinnie McDonald

I was very happy with both the service and end result.You kept me informed the whole way and I was lucky you could retrieve most of my photos,which had much sentimental value.I feel you do a great job, the only thing I wished I could change was the price, but at least I could split it

James Cowan

After being quoted by a competitor almost double the price I decided to give these guys a go. Not only was I blown away by the helpful advice shown by the staff I was also relieved to hear that it was going to cost a fraction of the price original stated. These guys are the real deal! Unfortunately in this type of business there are many sharks that are eager to take advantage of people in a compromising position. I implore people to please shop around before rushing into anything and these guys for myself were by far the most helpful and best value for money. I highly recommend these people to anyone who has found themselves in the terribly difficult situation of losing valuable data.

Philip Sagerine

Losing our overseas holiday photos was devastating. Finding Payam data Recovery in Brisbane, who recovered every photo, was an absolute "God send". A million grateful thanks Guys. well Done!

Lydia von Rönge

The service was excellent. The team at Payam Data Recovery was happy to work around my needs and requests to make it happen.

Matt C.

Crushed my Mac!!! That was bad enough, thankfully Payam recovered all the data on my SSD. Terrific service and a real relief. Cheers Campbell!!

Brad Will

When a SSD Hard drive fails it is always a concern about whether data will be recoverable or not - luckily Payam were able to get all of our required files back off the drive, and at a very good price. Communication along the way was spot on also, would definitely recommend them!

Lindor Jonuzi

Fantastic! Clearly explained the steps and options and then over delivered. Don't waste your time (and money) with anyone else.

Emma Burnard

Very professional and efficient. They recovered important data that other shops could not do

Lesley Leong

Super efficient, reliable, supportive service provided to me with my data 2 TB hdd. I am very impressed with the service and support provided by Payam Data Recovery in particular Leigh and Kane. Leigh provided the best advice and support from Day 1 from dropping in my hard drive, to assessing it and giving me a response within 24 hours (with no charge). To delivering all my data back (which was so important to my business) and explaining every step of the way. I received all my data near to 100% full data and perfection within 6 business days. My hard drive had bad sectors and encryption errors. These guys are AMAZING. I went to another data recovery business prior to meeting Leigh and the team and did not get near the result I was looking for. Leigh and the team at Payam put me at ease that they are able to salvage my data and they did! Definitely recommend them to anybody who needs data recovery and please go to them first as there are no initial consultation fee and they have the best equipment to do the job in efficient time. Thanks guys! With much appreciation Lesley

Sam Heylen

One happy customer! My wife's iPhone suddenly crashed and having not been backed up in over a year we thought we had lost all of her photos, videos etc including baby photos of our 3rd child. Apple said there was nothing we could do except try a data recovery place. Payam were fantastic from whoa to go. They recovered all the data and even provided an iTunes backup of the phone. Couldn't recommend them more highly. Thanks guys

Tammy Tattam

When my hard drive died I thought I had lost everything but Payam Data Recovery, recovered & saved my stuff very grateful

Jason Whitehead

Very prompt professional and courteous service. Highly recommend!

James Bomalick

Your service were second to none and I couldn't be happier. I hope I don't need your services in the future, but in any case, I wouldn't hesitate to return and to recommend to other people. Keep it up!

Brad Flowers

Excellent fast and friendly help – life saving

Cavern S

Craig Nevans from PAYAM data recovery I own a recording studio and have had success with PAYAM,i recommend any commercial recording studios, musicians with home studios, Multimedia business etc to use the service PAYAM data recovery in the result of a system failure. Thankyou Craig for restoring my files and preventing my business from incurring a great loss. Regards Mark Belcastro

Elizabeth Whittle

Great. They helped me out of a spot and were nice to deal with.

Lynette Lamont

Fantastic service - very professional, helpful and friendly ... and they retrieved my data!!!

Alan O

My digital camera packed up while on a recent overseas holiday and I could not recover some 900 plus photos. I also made things worse by mistakenly re-formatting the card. Thanks to Payam Data Recovery they systematically and thoroughly retrieved 95% of my images in high resolution thereby saving many precious memories and amazing images. It cost a little but was well worth it. Thank you

Name withheld

I used to work in IT. I'm the guy people (still) come to when they lose their data. I recently did a wedding on a professional SLR, recorded to a compact flash card (very reliable). Somehow, I managed to corrupt my FAT32 partition and corrupt the entire card. I only know that because PAYAM told me. I thought I had busted the hardware - the electronic internals. PAYAM are an honest company, no doubt about it. They charged very, very reasonably considering my circumstances, and they got onto the job faster than they had to. My data was successfully recovered, and my client did not even need to know I had an issue. My reputation is safe because of this company. Rock on.

WUL

Wes from Payam Adelaide was unbelievable. Explained everything and saved our CF Card containing a video job that we couldn't replicate. Amazing. The price was spot on and the service level was first class. Thanks so much!! Your saved our data and our lives

Michael Clarke

After my kids knocked my external hard drive off my desk it hit the ground really hard. I thought everything was gone after my local computer techie could not help. I'm glad i Googled for data recovery and found Payam. They were in the city and got everything back in a few days. Very calm and good listeners when i was so stressed out.

Arshin Zaman

The service was great, and all my data was recovered very quickly. Would definitely recommend to people!

Mulham

My experience was nothing less that perfect. Great Service, seamless process and great outcome.

The guys were able to recover 200GB worth of critical Data from a MacBook Air device.

All in all a positive experience.

Thanks a lot

Matthew Cooley

When a SSD Hard Drive fails it is always a concern about whether data will be recoverable or not - luckily Payam were able to get all of our required files back off the drive, and at a very good price. Communication along the way was spot on also, would definitely recommend them!

Google Reviews

Warwick Mcghie
Warwick Mcghie

5 out of 5 stars

posted 1 week ago

Sending a hard drive with physical damage to attempt data recovery of a number of important files. They were completely successful in recovery of the requested data. And even before the job began were able to answer questions pertaining to their process and job information.

And excellent and fast service with amazing communication.

Highly recommended for your similar needs.

Matt
Matt

5 out of 5 stars

posted 4 weeks ago

Wife's phone died without any warning and she had not had time backup photos. Luckily Payam were able to recover them all. Not the cheapest service, but what price can you put on memories? They retrieved 27GB of data, over 14,000 photos and 250 videos. Made a very happy wife when she got the backup drive Christmas morning. Staff were very polite.
Only one very small area of improvement for them would be to provide a little more comms. We chose the Economy Service (1-2 weeks) that took 3.5 weeks. Acknowledging that website states times subject to change, however there was no comms from them, it was only when I chased status updates.

Amy Farrugia
Amy Farrugia

5 out of 5 stars

posted 1 month ago

Cannot recommend and thank the team at Payam enough. They restored a damaged hard drive of mine that contained so many previous photos of my family and friends. They were totally transparent with the process and managed my expectations well. Great customer service , cannot fault them. Thanks so much team

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