Uday Shivamurthy
Losing data you thought was on an external HDD = bad
Dealing with the fact that you may never get your data back = worse
Dealing with Payam = PRICELESS!!
These guys are the best in the trade. They are extra-courteous, sincere, honest and best of all they provide TOP value for money. I lost data on a 1TB external disk drive that had two 500GB disks in it. I didn't realise the product had hardware RAID, like an idiot I did not enable it and simply backed up data with no RAID!!!
Payam, recovered **all** my data, could not be happier - thanks a lot Payam
Taleen M
I recently lost all of my photos off my second internal hard drive after having a DVD drive installed in 2 of my computers by a well known company. A friend in the computer industry recommended that I take my computer directly to Payam. I went over that afternoon and spoke to Paul. He went through all the options and prices available to me for the recovery. Although I had gone late in the day, Paul rang me the next day with information on the hard drive. The previous company had not only destroyed my photos but had mixed up my hard drives and connections between the 2 computers they were dealing with. It took a while to trace back where the mix-up occurred but with Paul's help I finally figured it out and I was able to get the correct drive to him for repair. I ended up with all of my photos back and all the hard drives and connections in the right location. Payam only charged me for the recovery of the damaged disk throughout this whole complicated process. Paul then rang to make sure that I had all the correct information. Many thanks to Paul for all of his help. I always appreciate great customer service and I got it by the bucket loads at Payam.
Magdalena Lapcevic
My 1T external hard drive failed while I was backing up! There were over 25 jobs in there, the hard drive was not working ... I was in a panic in my clients needed there images for an upcoming publication!!! Thank goodness for these guys!! Superb team who found all the data and in record time! HIGHLY RECOMMENDED!!!
S Salgo
My data was was lost midnight Thursday night, by Friday lunchtime we had tried everything to regain the media and failed. Then we contacted Payam, we got honest evaluation of the drives within 3 hours of delivering our black box. Payam and Mike then gave us a timetable of when we could expect the box back. To say that we were desperate was an understatement. We were given undertakings on feedback and return of the drives and every single one was met. We received the drives back 5 days later not bad when you have nearly 4tb of Data. We were back editing within 2 hours of return of the material. Great Job and Great service thank you for being as good as you word
????
I got 100% of the data for 15 years from my broken HDD here. Thank you!
Ann
Great service. Recovered all my files. The process was clear and informative. Was not quite willing with the price that was initially quoted but with the discounts that were available (really helps for a student) and the outcome, money well spent.
Talitha Maher
I am so happy with everything you guys did. I was absolutely devastated when i thought all of the photos of my kids and all of my study docs were gone. You guys were so understanding and compassionate and it was such a relief to know you would do everything you could to save my data.
I was extremely relieved to have over 99% of my data recovered. I would recommend you to anybody and will use you again if needed (fingers crossed I don’t though). Thank you so much!
Devan Massey
Thanks to Payam I've been able to recover photos I haven't seen for years! They were on an old laptop hard-drive and I didn't expect to set anything, but they managed to get it all. Service was also much quicker than expected.
Sam Krix
wow!
Doc Groves
My 500GB WD external HDD died and I was horrified to realise that I hadn't updated my backup copy of my photo's! Which means I had lost all my personal / holiday photo's since the beginning of 2010. I did a search on the internet for data recovery places and phoned up three other companies that left me falling off my chair at the prices to recover approximately 300mb of data! (ranged from $700 to $1500). I eventually contacted Payam Data Recovery and was quite relieved to find out the cost of recovery (no hidden fee's - cost was listed on their website) - especially when they will not charge you if they are unable to recover anything. So really you have nothing to lose. The main staff member I dealt with was fantastic, very professional and assisted me when we were arranging drop off of another external HDD and also pick up of the data - the next day. Great service and friendly staff. Would recommend this company to anyone!
Name withheld
got all our business' data back - yay! can't ask for more than that.
Sheryl J.
My hard drive packed up. Found Payam by recommendation from friends. They did a great job of recovering all my data. Good reminder to me to backup my stuff on a regular basis. I would highly recommend them!
Robert Gepford
Payam and the team brought my dead drive back to life and at a very reasonable price! Friendly, straight-forward and recovered all of my data in the time frame they promised.
Sarah M.
Very easy to deal with and very helpful staff. All my data was recovered.
Joe Saxton
Was very surprised they were able to recover all my photos and files from a ocean-water damaged Galaxy Note. Very happy indeed
Caryn C.
Lost photos of a holiday broke my daughter's heart. I formatted the picture card thinking the photos were on her computer. I was given Payam's number and Kevin retrieved the photos. Kevin was so professional and caring. Thank you so much.
Joan Lamb
My USB flash drive broke when my laptop fell off my bed with it connected. They were able to repair it and copy my documents to a new USB flash drive on the same when I asked for their urgent service. They were the only company I could find who could do this on the same day, the others I called said it would take at least 5 days. I even spoke with the boss Payam on the phone before bringing my flash drive in, he made everything sound like it would be OK when I was majorly stressed out when it first happened
Craig Lawton
This data recovery completed was for our business’s server. So far it appears to have been 100% successful. Many thanks for saving us months of recovery time.
Katherine Wall
Very happy with the service, especially as I was so stressed! Payam were able to recover everything I had lost and even got my Time Machine working again so I could restore everything back onto my computer. Thanks
Sandy McManus
I was referred to PAYAM Data Recovery by my IT contact and I admit to being delighted with the service and the turnaround time that I experienced with PAYAM. We were quite frantic when we lost our data and our back-up. We have had this occur once before and with a less than satisfactory outcome provided by the previous data recovery company, I was very anxious. I spoke with Payam himself initially and then continued through the data recovery process with the professional assistance of Paolo Bileci.
Paolo was terrific. He kept me informed, he reassured me with his expert knowledge of what needed to be done. Paolo worked to my budget and gave constant, excellent customer service and feedback, throughout the experience. I collected 100% of our data and walked away with the absolute confidence that I would use PAYAM Data Recovery again if the need arose again. I can confidently recommend their services to anyone in need of data recovery experts! Thanks Paolo for turning my anxiety into a smile at an affordable price
Matt Colcombe
Excellent service with a professional completion of the work. I was very grateful to have my data successfully recovered. I was kept up to date with emails and the overall communication was very good and helped me feel confident in their service. Thanks again!
Angus Keenan
Great customer service, and work time. When my sever crashed and looked to have lost my thousands of hours worth of work... They worked their magic and got 100% of my files back! Highly recommended! Great start to the week!!
FMSGCA
The details for PAYAM were forwarded to me after my hard drive had crashed on my Sony Vaio workhorse. I took it to Craig at PAYAM and inside two weeks, they had found everything. It was super! It was appreciated and the money it cost, was worthwhile.....more than worthwhile. Thank you very, very much!!!
Everything is taken
Awesome service and great people. Thanks Paolo.
Lindor Jonuzi
Fantastic! Clearly explained the steps and options and then over delivered. Don't waste your time (and money) with anyone else.
Paul & Debbie Di Lizio
Just letting you know that we are very satisfied with your works performed to recover our data after our recent hard drive crash. You guys are truly amazing!
Sean G.
Communication from both Payam and Craig in Melbourne was outstanding; I was kep updated on the recovery via email, voice and text and had the data that I thought was lost back in less than a week!
Patrcia Hall
I just want to thank the Payam team. You guys really took the time to recover all files from my faulty hard drive which has5 years worth of work on it. You recovered almost all of it and I couldn't be more happy. You kept in contact and always informed me what was going to happen. You guys are amazing, service is amazing! Highly recommended. Thanks again!
Noel Reyes
My wife and I were extremely happy with your service and with the results. Both staff members we dealt with were friendly and very informative. We were given an honest appraisal of the work required and even an option to suit our budget. That you were able to recover the data we wanted most made the experience all the more worthwhile.
Megan Hobson
I lost important data on a memory card and my friend recommend Payam to me. They got quick response and successfully rescue my data. Thanks again Payam!!
I thought four years of work, and thousands of beloved photos, had gone down the drain when my hard drive stopped working. I contacted Payam and was immediately at ease. He is highly professional and has the knowledge and confidence to provide a realistic assessment of the situation and yet make you feel positive knowing that whatever can be done will be done. With many corrupt sectors – Payam and his team certainly had their work cut out for them. Payam and his team came through for me, as I’m sure he has for many many others. Thanks Payam and team! - Paul
Name withheld
I used to work in IT. I'm the guy people (still) come to when they lose their data. I recently did a wedding on a professional SLR, recorded to a compact flash card (very reliable). Somehow, I managed to corrupt my FAT32 partition and corrupt the entire card. I only know that because PAYAM told me. I thought I had busted the hardware - the electronic internals. PAYAM are an honest company, no doubt about it. They charged very, very reasonably considering my circumstances, and they got onto the job faster than they had to. My data was successfully recovered, and my client did not even need to know I had an issue. My reputation is safe because of this company. Rock on.
Name withheld
Thanks Payam for saving my bacon--and my budget. I didn't really have a choice to not recover my data, and all other avenues had turned up a non-result, or a hideously expensive result. As it is, they were able to recover all my data, at a very reasonable price. The staff were fantastic too: incredibly helpful, professional, and supportive in my time of need. Love your work, Payam!
Mike Quigley
In this age of diminishing service and the usual response... Computer says no.. isn't it refreshing to find someone who is really helpful. I just wanted to say how absolutely blown away I was by Craigs help. His commitment to finding a solution to my backup problems was brilliant. I cannot thank him and Payam enough. Brilliant all thanks to Craig. Craig and Payam is a service I can definitely recommend. 10/10 Many Thanks.
Xodotodo
Excellent and prompt service. Not only were they great with my data and recovered all of it - they have great customer service and were always friendly and knowledgeable. From the very beginning I felt like I was in the right hands, and that they were dealing with me in an honest and professional manner.
Jason Vannan
Very helpful professional service thank you
Max Rarates
I was so glad my data was all good once I got it back from Payam, Thank you for retrieving my data!
Erin
Fast Prompt and delivered what other companies said was impossible! High Recommended. I have been recommended their service to everyone in a similar situation. Can't fault their service.
Larson Wolters
Required some Data from an old raid setup, the team at Payam are very helpful and efficient, kept me in the loop the whole way through the process. Great service would highly recommend!
Alison Wong
AMAZING. I was devastated after I was told by other phone shop/s that data was irrecoverable on my phone (3 years of un-backed up memories right there). I wasn't in a rush (2-3 week expected) but I got a call back from Lachlan in 2 days saying it was all restored successfully. THANK YOU SO MUCH!! You guys are amazing
Amanda Barnes
Paolo and Vinh at Payam were amazing. Not only is their skill amazing but their customer service is 2nd to none! I delivered them my water damaged iphone with precious photos from a recent trip, and within a few days they called with good news they'd been able to recover my data. The best thing is how easy they make it. They provided me with a USB with all my files, but also an iTunes Backup file which I easily restored to my new phone with a little help on the phone from AppleCare. Thanks guys I'll definitely be recommending you to anyone who finds themselves in my position. Cheers
Klaus H.
We use Payam to recover data for our clients. They have never failed to deliver results.
Ross Smith
Further to your email regarding the data recovery job you undertook for me, I want to say a huge thank you to everyone involved. Your persistence, skill and professionalism in recovering my data is very much appreciated. While the timeframe blew out and the effort required to recover the data proved to be much more than was expected, you billed me what you initially quoted and kept me informed throughout the process. Thank you again.
Mark Irving
Awesome Job…Thanks!
Kathleen M.
Losing my lecture notes when the USB broke wasn't a pleasant experience. Finding Payam and knowing that they could recover all my data was a pleasant and satisfying experience. Thank you!
Massimo Papa
Payam data recovery has saved my business. I went overseas and when I got back my Nas double hard drives were not working anymore, both of them. I took the hard drives, still in warranty, to the shop where I bought them, but they told me that they could not do anything, than I found Payam data recovery in Perth. In only 3 days I got all my data back up and the staff gave me tips on what to do to prevent it from happening again. Since than I have recommended them to some of my friends and they always came back very happy.
Jayne McCabe
I cannot rate the service provided by Payam Data Recovery highly enough! I have done a few big things in my life, such as getting married and building a house where you would reasonably expect to receive great service, but this exceeded even those!!! Payam are very transparent and upfront about the service they provide and so you can rest assured that they will do everything to get your data back. The emails I received along the way were both regular - so I never had to wonder what was going on - and they addressed every question before I had even thought of it. The shipping and payment process is simple and hassle free. This is a good, honest Australian company and the best at what they do. Thank you Payam for recovering my memories!
Ashley Moghari
I lost all my family photos on my external HD that just died. Payam were so great with communication as I live 4 hours away and had to post it to them. They recovered all my lost photos, very quickly which was great as we were so nervous to think the photos were gone. Very professional service too. Thanks again
myfamily important
Excellent customer service. Reliable team. Wonderful result. Thanks
Amanda Scott
Couldn't have asked for a better service, my hard drive couldn't be read by the computer technician, he then recommended Payam. I posted in the hard drive and received a phone call to confirm they had received it, then after only a few hours I received the call to say they could recover the data and gave me a free quote, I opted for the economy service, due to moving house, and was over the moon to hear after a few days that it was successful, they then arranged for the external hard drive and my old hard drive to sent back to me by courier. I would highly recommend Payam to anyone the service was fast, professional and I was keep up to date on progress throughout. Thanks for everything. Amanda
