Jan Burt
Thanks Craig Nevans at PAYAM Data Recovery Pty Ltd. I recently thought I had lost a lot of memories (photos) when the external hard drive I was using crashed. I thought I had backed up the photos but when I looked to find the backups I realised that they were not there. I was completely devastated, I thought I had lost the photos of grandchildren, friends, holidays. Hundreds of memories and photos that could not be replaced. I searched the web and found PAYAM in Melbourne. With my hard drive in hand, my husband, daughter and I drove to Melbourne. There at PAYAM we were greeted by the most wonderful person Craig Nevans, the customer service manager. Straight away Craig set our minds at ease, he was sympathetic,very supportive and completely understood our plight. Craig was wonderful to deal with. He didn't promise the world or that he could recover the data, however we went back home feeling very positive. As promised Craig emailed a few days later, they could recover the data at a very affordable price. A second email followed in a few days to advise they had recovered the data and they would, if we liked, ship the recovered data back to us on a well priced new hard drive, thus avoiding another trip to Melbourne. We were ecstatic to receive this email. I have no hesitation in recommending PAYAM to anyone looking for data recovery. They are the best in their field and wonderful people. If your hard drive crashes, don't panic contact PAYAM and talk to Craig and the team. Thanks again Craig
Ria Claassens
Really happy with the data recovery work you guys did for me, so very grateful I got my data back. Thank you so very much, will be backing everything up in the future.
Clerk
Recently, one of my barristers' computer went for a 'swim' whilst on holidays. He did not have back up and was quite distressed. I had an IT person have a look and they said it required professional data recovery. I then contacted Payam and sent the hard drive over. A representative rang me back the same day and asked various questions and said I would receive a quote and an idea of the amount of data, if any, that could be recovered. The next day I was contacted and advised that 'most, if not all' the data could be recovered and for a very reasonable fee. I was also asked what I wanted done with the defective hard drive i.e. returned or destroyed and if wanted to purchase a storage device or would prefer to provide same. I was able to collect the defective hard drive and storage device within two (2) days of the delivery to them. I am more than happy to recommend PAYAM who provide an excellent, efficient and personalized service to distressed customers by keeping the customers informed all through the process. Thank you once again for all help.
Alan O
My digital camera packed up while on a recent overseas holiday and I could not recover some 900 plus photos. I also made things worse by mistakenly re-formatting the card. Thanks to Payam Data Recovery they systematically and thoroughly retrieved 95% of my images in high resolution thereby saving many precious memories and amazing images. It cost a little but was well worth it. Thank you
Joel P
Fantastic service. Craig was very helpful and prompt. Kept you updated along the way. Would highly recommend their services.
Kirsty Walker
Understanding, efficient and quick service. Mark very knowledgable and was able to assist me by retrieving my 'lost' information from a time capsule with patience and ability. Thank you.
Jeffery W
I recently had a NAS server die on me, but remembering Payam's ad on radio i've decided to give them a go. Not only was the data recovered, including literally decades worth of family photos, I was just blown away by Payam's service and his ability to calm the customers who think they have lost all data. Payam is reliable, knowledgeable and diligent and this is one business that I will strongly recommend to others if they have lost valuable data. Thanks!
Tammy Tattam
When my hard drive died I thought I had lost everything but Payam Data Recovery, recovered & saved my stuff very grateful
Kent Driver
Before dealing with your company I was under the impression that data recovery is a very expensive and troublesome experience to be avoided at all costs. I was referred to you by my IT person, who gave a good report from a previous experience of referring a customer. After receiving an outline of your services I was pleased to discover you offer a range of levels of cost v timeline, so I was able to choose something that met my needs and budget. I was then impressed with the level of service and communication throughout the process. I will not hesitate to recommend you should I come across anyone needing similar help in recovering data. Thank you.
Name withheld
got all our business' data back - yay! can't ask for more than that.
Ashley Moghari
I lost all my family photos on my external HD that just died. Payam were so great with communication as I live 4 hours away and had to post it to them. They recovered all my lost photos, very quickly which was great as we were so nervous to think the photos were gone. Very professional service too. Thanks again
Vinnie McDonald
I was very happy with both the service and end result.You kept me informed the whole way and I was lucky you could retrieve most of my photos,which had much sentimental value.I feel you do a great job, the only thing I wished I could change was the price, but at least I could split it
After a major hard drive crash, windows wouldn't recognise the drive at all. Of course I was between making back ups at the time. Payam managed to recover all of the data on the drive, well over 300GB worth! I haven't yet found a corrupted file that they recovered. Price was very reasonable, speed was also good. Payam also kept me up to date and shipped the old drive and the recovered data to me via overnight courier. Couldn't be happier, I hope I dont need to use data recovery again, but if I do I would not hesitate to use Payam again.
When my 400GB Western Digital external hard drive died, I almost died with it. I had LOTS of photo's (including irreplaceable photos from when my daughter was born (6 years ago) to now & holiday photo's, etc..), music, movies, financial and personal documents, you name it it was on there, and I didn't have copies of them anywhere else. I mean who backs up their back up?! I googled data recovery, and came across a number of companies that promised to try and recover my data - for an exorbitant amount (from $1500 up to around the $3000 mark). Then I saw Payam's ad. (thank god!) They were central to where I was, and when I called them they were extremely helpful and the price was A LOT cheaper than the other quotes. I dropped into their office with my external hard drive that (Thursday) lunch hour and the technician I spoke to was wonderful. Because of his knowledge, expertise and great customer service I walked out feeling relaxed and more hopeful than what I had been that I would get all my data back. I opted for their regular service, which was meant to take quite a while, but the turnaround was only a few days and before I knew it (early the following week) I had all my data back again! and (for just a little bit extra) all my data was loaded onto a new external hard drive so I didn't have to do it! I would DEFINITELY recommend Payam to my friends and anyone needing data recovery at a reasonable rate!
Burt Finlen
I had plenty of experience many years ago with he team, but changed between jobs since then. At my job we had a client destroy a ms surface, unfortunately they did not back up any data at all, everything that was potentially lost was business critical.
I suggested Payam and a co-worker called the Melbourne office in a frantic manner. The staff member we spoke to assured us that the service could be done, and if needed, Payam would have staff there working 24x7 to recover this data. All pricing was discussed and clear. After a bit of back and forth, somehow we ended up speaking to Payam himself, he was great! Such a passionate person to be able to answer a phone and speak directly with the customers he supports.
In the end it turns out we were able to turn the device on just long enough to get what we needed, although we didn't end up needing the service, the entire team at Payam were still cheerful and happy to have spoken to us and be able to provide us with the best possible service. There is no one else in the business I would trust with my data! Thank you Payam and thank you to your team!
Adina Sellin
Amazeballs! I dropped my portable drive off my bed and I called Seagate tech support desperate for a way to fix it. They told me to call Payam Data Recovery, the only company in New Zealand they authorized and recommended. I'm glad I called. They were super helpful and it worked out a lot cheaper thank I expected.
Name withheld
Thanks Payam for saving my bacon--and my budget. I didn't really have a choice to not recover my data, and all other avenues had turned up a non-result, or a hideously expensive result. As it is, they were able to recover all my data, at a very reasonable price. The staff were fantastic too: incredibly helpful, professional, and supportive in my time of need. Love your work, Payam!
Priscilla Barkas
Excellent service! Wes in Adelaide saved my whole hard drive! The recovery was quick and 100% of my data was saved to a new hard drive 🙂.
Rich Karlyn
Excellent service from Wes, customer was very happy with the recovered data and we got back a lot more than we were expecting to - most of which was 100% - except random images missing data due to the initial disk failure.
Annaperle6144
My life was on my external hard drive and when it wouldn't open I felt sick! I found Payam on an internet search and posted off my problem. My lack of a back up drive cost me, but I am very thankful that Payam recovered everything.
V Kinetic
We have been using Payam's services for the last couple of years and have always found them to be highly professional, capable and courteous. They have helped many of our customers recover data that would otherwise have been lost and at a very competitive price. We are extremely happy with their service and wouldn't hesitate in recommending them to anyone with hard drive problems. We anticipate using Payam for all our data recovery requirements for years to come.
Raven V.
I couldn't be happier with the service I got from Payam. I saw 4 different companies before them who told me they would not be able to retrieve my lost photos. I was very distraught as I had just been on my first overseas holiday. Payam were able to get every single photo back. I would recommend them to everyone!
One day I discovered that I wasn't able to open photos and iTunes music from my external hard drive. It had corrupted. I tried a number of downloaded applications that colleagues had used to retrieve data. Unfortunately they didn’t work for me. PAYAM were close by and did a good professional job. They were able to retrieve all my lost data for me.
Piotr Sawi
Fantastic, professional and efficient service. I got a quote for unreadable disk data recovery the next day after delivering disk to the North Sydney Office. The disk belonged to one of my clients which came out of G5 mac and contained all the billing information of my client including outstanding accounts for over $30000 so they didn't know who to chaise for payments. Sure you can find cheaper services in Sydney or post your hdd overseas but would/could you risk it? In my case the answer was NO so I gave it to the best data recovery people I knew - PAYAM. I was not mistaken. The disk clone would not boot in a Mac due to damage caused by hard drive failing for a period of time and trashing system files but all the accounting data I needed was recovered 100%. Client was very happy and I was very happy too. Don't risk it. Leave it with Payam.
Tony Peters
Our internal IT team could not recover the data from my hard drive and mentioned you guys as someone who might be able to help out.
You did a great job and on time.
John Stericker
I have used Payam a number of times and they have always been friendly, accommodating to my needs, and best of all, successful!
Even when we accidentally deleted some family photos off an external hard drive (they weren't even in the recycle bin) Payam recovered all the photos.
Paul & Debbie Di Lizio
Just letting you know that we are very satisfied with your works performed to recover our data after our recent hard drive crash. You guys are truly amazing!
Jay Lesquillier
Kane was very helpful and professional
Naomi Petersen
Payam Data Recovery have successfully recovered data for me twice. I was delighted to get my data back! and very satisfied with the level of communication and service.
Anthony A Malelis
I was blown away with the service and could not be happier. I would recommend to anyone!
Ross.W
What can I say about Payam. Excellent, fantastic, specialized in their field. These are few that come to mind. This is the second time I have called upon their services and once again they have proved why they are a leading data recovery business. They have knowledge and expertise to explain why the hard drive had failed and the recovery of the lost files is second to none. Once again thank you for your work. I think this time I will take your advice and do a backup just in case. Thanks Keith.
Kerry (surname withheld)
Efficient service, prompt, easy to deal with, understood customer needs, reasonable prices. Will recommend your service in the future.
Lloyd Doddridge
I was rapt with your service and the results. The recovered material is essential to my son’s university course and we were most appreciative both of the results and the reasonable cost of the service provided.
Matt Colcombe
Excellent service with a professional completion of the work. I was very grateful to have my data successfully recovered. I was kept up to date with emails and the overall communication was very good and helped me feel confident in their service. Thanks again!
Keith Adams
Great staff and very helpful. They have recovered data for me a number of times.
Callie Smallwood
I was extremely happy with the work you completed recently! You were able to recover all my work, photos, music and everything I had asked for, also, every staff member I encounter was very polite and helpful, I will definitely recommend Payam Data Recovery to friends and family
Name withheld
Payam Data Recovery performed an outstanding job they in recovering data from our damaged disk drive. As an organisation, I can say that we were impressed with the speed with which their team responded to our request and the courtesy and consideration extended to our staff. I was particularly impressed with the follow up contact, we received following the data recovery and the offers of assistance, should we need it. It is not often that I encounter an organisation which lives up to the claims made on its web site, but I am happy to say that, in my experience, Payam Data Recovery meets or exceeds all of the representations made on its web site. As a result of the way our incident was handled, I have recommended this organisation to other businesses we deal with and provided them with contact details. I can not think of a higher recommendation.
Jamie Bailey
Quick turnaround, knowledgeable staff
Garth Roche
I was happy with all aspects of the service.
Sean Brennan
Thought we’d lost 16 years’ worth of our family photo’s…so relieved and extremely happy Payam recovered 100% from our ‘dead’ HDD. Highly recommend Payam’s professional service, keeping us informed along the entire process.
Craig Lawton
This data recovery completed was for our business’s server. So far it appears to have been 100% successful. Many thanks for saving us months of recovery time.
Name withheld
After approaching two data recovery companies and being told in each case, after initial investigation payments were made, that the data was unrecoverable, hope was almost lost as well as the data. Payam Forensic Data Recovery was then mentioned to try. The service from start to finish was exemplary. Most of the data was recovered on essentially an unrecoverable data drive. This was remarkable as the drive has been opened and tampered with from two different companies previously in their attempts of recovery. Without hesitation I would recommend Payam for data recovery, as from my experience they are the company that got the job done, it’s as simple as that.
Name withheld
I recently lost important data on an external hard drive. I was referred to Payam by my IT department. They had no prior experience of them but sent me their contact details based on website information. I received prompt and kind service. I was listened to carefully, given realistic expectations of the recovery outcome and shown empathy in relation to my frustration. The parking and access facilitated the speedy service. I did not see anyone dressed like the image in the website. I experienced a highly professional service. Strongly recommend.
Dave Romney
Splendid service, recovered a difficult hardware issue for a reasonable price.
I thought four years of work, and thousands of beloved photos, had gone down the drain when my hard drive stopped working. I contacted Payam and was immediately at ease. He is highly professional and has the knowledge and confidence to provide a realistic assessment of the situation and yet make you feel positive knowing that whatever can be done will be done. With many corrupt sectors – Payam and his team certainly had their work cut out for them. Payam and his team came through for me, as I’m sure he has for many many others. Thanks Payam and team! - Paul
Ian Leung
Best data recovery service ever!! Don’t risk it to others, they’re overpriced and sucks! I had a hard disk broken, dead by shock, and I took it to them. They gave me a quote in 24 hrs, and started the job. It was a very hard thing to recover, as it had severe damage. It took longer than expected, however, they recovered my precious, priceless data! Payam data made my (not day), life! I even wanted to pay more than the cost! Don’t risk on other companies, best experience ever. I’ve recommend this to everyone. They can do the impossible!!! Friendly service, and always keep me update of the status. Highly recommend it. If you have loss data, don’t risk other, take it to the pros, Payam Data.
Desiree Jefferson
After taking my broken iphone to two other places and being told that data was completely irretrievable, I then took it to Payam, where they were successful in retrieving all of my data! Definitely take it here first! Great service and very friendly staff. 10/10 would recommend to anyone. These guys honestly saved my life
FMSGCA
The details for PAYAM were forwarded to me after my hard drive had crashed on my Sony Vaio workhorse. I took it to Craig at PAYAM and inside two weeks, they had found everything. It was super! It was appreciated and the money it cost, was worthwhile.....more than worthwhile. Thank you very, very much!!!
Ziata Guitars
This company, Payam, is fantastic. They recovered all my data within the week and the service was impeccable. I was well informed throughout the whole process of how my job was progressing and since this was the first time I had to use this type of data recovery service this gave me peace of mind. The technician, Wes, at Payam, was very professional and his communication with me was perfect via telephone and email answering all of my questions thoroughly. I highly recommend using Payam for data recovery as my experience with this company was excellent. They turned a potential data lost nightmare into a pleasant experience, what more can you ask. Thanks guys, great job!
Matt C.
Crushed my Mac!!! That was bad enough, thankfully Payam recovered all the data on my SSD. Terrific service and a real relief. Cheers Campbell!!
