Sandra Chung
I had a Seagate drive that was a replacement for a different Seagate drive that failed under warranty, also fail after less than a year. I immediately unplugged it, and did some websearching and found PAYAM Data Recovery. I gave them a call, brought my drive down. Turned out the heads had crashed, and it was sent to "The Clean Room" . As the data on it wasn't desperately needed, but I did want it recovered, I took the slow option. Upon examination, it was the heads, but the platters were undamaged. PAYAM reconstructed the drive and was able to recover ALL the data and put it on a brand new drive.
When I had a bit of confusion about payment/return method, it was explained, I paid and the drive was back to me 4 days after
I have a few static glitches on very few of the media files, but they work. Now, I know not all data recovery jobs have this great of an outcome, but considering what the cost of the loss of data would have been, in time and money to rebuild, it was well worth the cost.
As for "slow" method, my drive was fixed in under a month and returned. Definitely recommend PAYAM.
Peter Macallef
The one thing that I valued most in my business life has been Customer Service. The customer service I received from Lachlan was extremely good, I knew what was happening at all times and the retrieval of my Photos was the highest priority and successfully achieved
Scott McGuirk
I bent a USB stick with a lot of precious data on it. I contacted Payam and they explained very clearly their service, the process and the probability of retrieving the data. They indicated it would take 5 days to complete but I picked it up after 3 days. Great service. Their communication via email and SMS was timely and informative and the result was perfect. A+ for customer service
Anne1111
Excellent service. Very professional. I thought I'd lost all my files and photos. Everything important to me was recovered. And they're an Australian company too!
Annie McIntosh
Very friendly very helpful successful recovery
Daniel McLoughlan
I had a failed RAID pair and a backup drive that died in the same week - the perfect storm. Payam in Sydney recovered everything for a really reasonable cost.
Anthony A Malelis
I was blown away with the service and could not be happier. I would recommend to anyone!
Jhon Duque Ortiz
I am writing this email with the intention of highlighting the spectacular service I have received from all of the staff at Payam Data Recovery, who helped me even beyond their duty, psychological, economic and personal level.
I really feel fortunate to have received such a magnificent professional help and special treatment as has given to me.
Thank you once more for the time, advice and great service I received from such wonderful company and such high-quality professionals with such strong and high human value.
Thank you so much for your great help and unique service.
Jai Robinson
Great communication, great service, prompt. Not much more to say. Couldn't be happier with results would highly recommend
Megan Hobson
I lost important data on a memory card and my friend recommend Payam to me. They got quick response and successfully rescue my data. Thanks again Payam!!
Venky
Thanks Payam, for your amazing recovery. I can't believe that a data out of USB stick that was quite damaged could be recovered in less than 48 hours.
From the beginning of time during the submission of my USB stick, and till you gave me a new stick with recovered data, you guys showed complete100% customer service. Kudos to your team.
No words!
Many Thanks
Paul Flood
Referred to Payam by Streetwise Mac Computer reseller with my HDD failure, and my crucial data with multimedia files was not backed up....... I found the Melbourne Manager Mark Gazzola very friendly, efficient and prompt in his service. Payam initially responded very quickly by email to my website query, and directed me to the St Kilda Rd Office for HDD drop-off. Phone follow-up to me was within 24 hours, and when I visited Payam's office, the matter was solved rapidly and Mark Gazzola showed me how to access the HDD to enable restoration, all at no charge!! Mark was even pro-active in prevention by suggesting that I organise at least duplicate external HDD back-ups, with both on and off-site storage. Great advice. Highly recommended for data recovery, and thanks again Mark and Payam.
After a water damage incident that all but destroyed my laptop, I was in a complete panic as to what to do. I was in the middle of writing a postgraduate thesis and feared that I had lost it all, along with with all my photos, research and other various projects I had been working on for the past four years. I was referred to Payam Data Recovery by an Apple technician, and to my absolute delight (and relief!) they were able to retrieve just about everything off my hard drive! What is more, they were constantly in touch with me throughout the process with quotes, updates and general courtesy calls. I'm dedicating my degree to them! Thanks guys!
Vinnie McDonald
I was very happy with both the service and end result.You kept me informed the whole way and I was lucky you could retrieve most of my photos,which had much sentimental value.I feel you do a great job, the only thing I wished I could change was the price, but at least I could split it
Trevor Hewitt
My experience with the Payam was extremely satisfying. The service provided by the staff at Payam from my initial email enquiry and throughout the process was highly professional and exceeded my expectations of service. Staff responded promptly to emails and returning phone calls,regularly provided feedback regarding the progress of my data recovery and bent over backwards to assist me when I collected my recovered data and answered all my questions in layman's terms. Thank you to all.
Victoria – Melbourne
A great service. We had told by another place (who had been otherwise really helpful at repairing the computer) that they could not retrieve the data. Craig at Payam not only recovered it all but then was so helpful at helping us reload it onto our new system. Very grateful for their service.
Rahul
The guys did a fantastic job with recovering my data. When I lost my data so close to Christmas, I thought it was going to turn into a nightmare. It was refreshing to see the guys at Payam data recovery make the recovery of my data so easy. They took away all my worries, were honest with pricing, and put me back in control. I hope to never lose my data again, but if by some chance it happens again, I know where to go!! Good work guys!!
Glynnis Hearn
I highly recommend Payam Data Recovery Services. Reasonable prices, very professional and clear about the process and payment required if data recovered successfully. Very, very happy to have all our data recovered. Thanks Payam Team.
Adrian Chitoni
Kane from Payam Brisbane was great and easy to deal with. They definitely know what they are doing and have all the advanced tools and fancy software which can talk to the drive's firmware directly to recover nearly any faulty drive. In our case our sata hard drive would turn off during data recovery with r-studio and reply with CRC errors. They managed to recover all the data on it and clone it 1:1 to a new drive that was bootable.
Great job, reasonable pricing. And the person you talk to is actually the person who does the recovery so you don't talk to a clueless front desk person. They are definitely one of the best in their field and this is coming from an IT specialist with 20 years experience.
Beth (surname withheld)
I am very pleased with the service and completed so quickly.I have already mentioned your service to friends.
Raven V.
I couldn't be happier with the service I got from Payam. I saw 4 different companies before them who told me they would not be able to retrieve my lost photos. I was very distraught as I had just been on my first overseas holiday. Payam were able to get every single photo back. I would recommend them to everyone!
SuganyaJeyaprakash
You are very considerate and charged a reasonable amount for me since i am a student. I really appreciate that! Regarding work, it was good and got done in a reasonable time. Thank you, once again.
Ruthy Walsh
My HDD had crashed. I left the HDD in Payams hands expecting the worst but was pleasantly surprised when told they were able to recover all the data very quickly which included a lot of photos and Company information. Very friendly and professional staff.
Duncan Marshall
I had a great experience when a NAS enclosure failed. PDR were able to quickly ascertain that the disks and associated data were intact, and recovered all data, whilst keeping me informed of the progress.. Great service. Well done
Ceasar Levine
I can only say wonderful things about my experience with Kevin at Payam. Kevin recovered all data on a USB drive - a happy ending. Thank you so much!
Marcos J.
We contacted Payam data recovery recently following our hard drive crashing. Everything that was quoted was accomplished and we were impressed with their professional customer service. 5 stars!!
Jay Eaton
The service was fantastic. Excellent Price for tape destruction. Staff very helpful and great to deal with. Would definitely recommend and use you guys again.
Jessica Hoffman
Having had a near panic attack when my Lacie hard drive decided to crash and burn with unknown data on it. I was very happy when guys at Payam Data Recovery said "No worries" and recovered it all. Fantastic service, highly recommended!
Joel Ricci
We recently had our hard drive crash on our server at work!! Payam data recovery were magnificent!! They retrieved all our data in a fast turnaround. We would highly recommend them to anyone!!
Alex Huang
These guys are truly lifesavers! Our laptop hard disk suffered accidental impact and the file allocation table was messed up, tried a few other contractors before and no one could help.
We came across Payam when researching on the web, and sure enough, true to their word, they provided the best service ever. Delivered on what they said they would and all our important data were recovered for a very reasonable cost!They are simply amazing, couldn't recommend them enough. Truly the best data recovery team in Australia. Kudos to Mark and the team in Melbourne! Mark is very gracious and helpful. He and his team really make the world a better place to live. I really do mean it. We are really really grateful that there is Payam Recovery Data Centre in Melbourne as I can't imagine if our data cannot be recovered.
Keep up the good job, Payam! God bless you. A++ Grade for quality and customer service.
Name withheld
Fast, Efficient, Friendly, Great Service & happy to answer any queries I had. Craig was very prompt with any e-mail queries I had and was happy to take the time out for anything I needed to follow up with. Professional appearance via their website, affordable prices for recovery when compared to other company's out there and would definately use again if the need arises. Most important of all had all but 10 files totalling a few MB recovered off a 1.8 TB HDD! Would highly recommend to anyone who wants a speedy, professional & very affordable data recovery service.
Nick Ni
Had a WD My Book Live that stopped working after 3 years. Had about 700GB of data on it. Payam informed me initially that the disk was full of bad sectors and they proceeded to recover all the files. Great job.
Phillip Busch
I called last week and spoke with Kevin. He was so helpful on the phone. I passed on Payam's contact details to my client to deal directly with them.
Ziata Guitars
This company, Payam, is fantastic. They recovered all my data within the week and the service was impeccable. I was well informed throughout the whole process of how my job was progressing and since this was the first time I had to use this type of data recovery service this gave me peace of mind. The technician, Wes, at Payam, was very professional and his communication with me was perfect via telephone and email answering all of my questions thoroughly. I highly recommend using Payam for data recovery as my experience with this company was excellent. They turned a potential data lost nightmare into a pleasant experience, what more can you ask. Thanks guys, great job!
Matthew Cooley
When a SSD Hard Drive fails it is always a concern about whether data will be recoverable or not - luckily Payam were able to get all of our required files back off the drive, and at a very good price. Communication along the way was spot on also, would definitely recommend them!
Kathleen Hanitti
WD My passport USB fell off my table last month. After 2 PC repair shops could not help, I called WD support in the USA and they told me to go to Payam. They saved everything for me for only $275. Very helpful and friendly service, Thanks for your help!
Brendan Cheong
I contacted several different data recovery companies when my Raid 0 array failed. Payam responded the quickest, and not only that, provided me with a range of price options. Their lowest cost option was very competitive and quoted an expected completion time of 4 weeks.
I chose their lowest cost option as I was not in any hurry, but as it turned out, Payam recovered 100% of my data in under 10 days anyway. Communication from Payam was excellent, and I was regularly kept updated of their progress and expected completion time. Their staff was friendly and professional at all times.
I found Payam to be very knowledgeable, experienced, and above all, flexible and very customer centric. I have no reservations in recommending them to anyone
Ella
All my personal & work files (6 years worth) were all on my external hard drive, that is until my partner accidentally dropped it. When I went to use it I was not able to read, copy, delete or add files, plus the hard drive was making strange noises which I knew was not good news. I did some research on data recovery companies and called five in Melbourne, PAYAM had the best price and was conveniently located it was also a company whose brand I recognised. Craig was not only able to save 98% of my data but he also kindly spent time explaining everything I needed to know about external hard drives, backup drives etc. – our chat at his office lasted an hour and gave me plenty of useful information to ensure I did not lose my data again. I now have two external hard drives, one which I use regularly and one purely as my backup. Thank you Craig for your exceptional customer service and for saving all my data. Cheers
Franky Tsang
Just had my drive recovery from them, they saved my life! They are not the cheapest in town but I can say they are the best, if they can't fix it, I don't think anyone else can. A BIG BIG thank you!
Serge Kraskov
Payam was great and recovered my data with no fuss and walked me through every step.
Kelly Watson
I couldn’t be happier with the work data recovery done! I thought I had lost my photos for ever & data recovery brought every one of them back!!
I had ten years worth of family photos, videos, music and general documents on my computer when I recently upgraded. I had done the right thing and backed all of my files onto an external HDD and then formatted the old drive and gave it a new life as a gaming machine for the kids. Unfortunately, I plugged the wrong power supply into the external HDD as I went to transfer all the files onto my new PC. I knew straight away there was something wrong, as the LED didn't come on and there was that horrible smell of burning circuits. I had also bought a NAS with the new computer, so I pulled the external HDD apart and hoped to install the drive into the NAS and recover the data myself......of course that didn't work. I rang every company on the Gold Coast and Brisbane that advertised data recovery (there were alot!) but most of them didn't recover from damaged drives, while those that did wanted to charge me thousands. From there I expanded my search and found Payam in Sydney. To be honest I was wary at first because they were significantly cheaper than most others, but in the end I need not have worried. Not only did they fix the drive for the agreed price, but they called me back with progress reports....twice....without me hassling! In the end I was thoroughly impressed with their service and their prices. I would recommend them any day, and while I don't ever want to use their services again, I would use them above all others.
Say Hipson
About a year ago my younger sister passed away, and a lot of pictures of us were on a hard drive I accidentally put on wrong power supply and burn the PCB. Never really went into recovery, because why should I, is not that it was critical for me. After I lost her, I wanted to recover the images of us as young kids. The website was very clear, and their reviews substantial in my choosing to take my drive here. The team was very friendly and offered great advice. The picture I recovered are worth so much more than I payed. Thank you!
After my hard drive had crashed i initially thought the recovery of lost data would come easy, but soon found out this was not the case. after months of failed attempts and non return phone calls and emails from some other company's i heart about payam data recovery through the radio. the one company i should have dealt with from the beginning, the service and the knowledge the company showed me was great. i am now happy to have 100% of my data recovered and a company i know i can trust if anything had to happen in the future.
Krecs
Excellent personal customer service. Fixed my 1Tb hard drive quickly, and explained the whole process. If I ever have recovery issues again this will be the guys that I would deal with.
Liz Pemberton
I was told: “External hard drive devices can easily get corrupted – especially, if the hard drive is not ejected correctly.”– but, in error, I did this and sure enough my external drive device “DIED”!!! I went to Apple Store where I purchased the device.
They said: “Sorry, bad luck; the data is corrupted; nothing can be done about it.” I was desperate. I investigated Sydney Seagate Service Centres and I tracked down Payam Data Recovery at North Sydney. I took my device there and within a couple of weeks and after paying a very reasonable cost, all my data had been recovered. Wow!! They achieved the impossible and at every step of the way, they were enormously understanding of my distress & enormously helpful in getting back to being fully operational. Thank You to all at Payam!
Kane Mcervale
My company was recently unfortunate enough to have one of our hard disks fail. Unfortunately, this caused our back up drive to corrupt also, and the result was a loss of months of work. Mark and the team at PAYAM successfully retrieved ALL of our precious data, and provided top-notch service along the way. I was thrilled (and relieved) with the result. Thanks for your patience and attention to detail guys
Max Joassons
Had a great experience dealing with Craig from Payam data recovery. They kept me up to date with the whole process and were very quick with there turn around. They were able to recover all my data.
Michael Bachelder
After my hard drive died - I was in shock, as I didn't have a back up. A friend recommended "Payam data recovery", as they were able to recover my documents, photos and data... My problems were solved.
Aziza Ibrahim
Really appreciated the work you did for me and recovering the data on the hard drive.
It contained photos of the first two years of my son’s life and with no other copies and backups of these at the time (I’ve since learnt my lesson) I was grateful for your service and success in recovery most of these precious memory.
Greatly appreciated and highly recommended.
