Michael Crichton
I called every data recovery company in town when my laptop hard drive crashed, I spoke with the guys at Payam on the phone and he was so helpful. In person they explained everything to men and showed me their prices on their web site. Great customer service and clear upfront prices.
Robert Rigutto
I did a lot of research and called a lot of places , I even took my hard drive to a competitor , they couldn't do a thing after 1 week and were disorganized at best. I have extremely valuable information on my hard drive and it was the 2nd time this had happened to me. I was stressed and confused by all the options out there , but the best option is Payam Data recovery. They can never guarantee a result but they were hopefully and they retrieved it all and it was a complicated retrieval but they did it. I highly recommend them and their professional team.
Angus Keenan
Great customer service, and work time. When my sever crashed and looked to have lost my thousands of hours worth of work... They worked their magic and got 100% of my files back! Highly recommended! Great start to the week!!
Michael Clarke
After my kids knocked my external hard drive off my desk it hit the ground really hard. I thought everything was gone after my local computer techie could not help. I'm glad i Googled for data recovery and found Payam. They were in the city and got everything back in a few days. Very calm and good listeners when i was so stressed out.
Su Johnson
Very happy with Payam’s services. Tried the local IT shop, useless! Next time will go straight to Payam.
Andrew Stewart
After going to other places had a great experience with this company and got regular updates on what was happening and also got all the data back which is fabulous
Teddy Clune
When I first realized that I had lost all of my photos on the camera memory card I was devastated. Payam Data recovery were professional, fast and delivered exactly what they said and more. I have been telling all my friend about this service.
Paula Tripp
Excellent service done by Wes. All data was recovered and saved to a new hard drive and completed in good time and returned to me. Only having to pay if able to recover data. Thank you.
Tommy Neilly
I called Western Digital tech support last month after my WD MyBook stopped working. They told me to try Payam and I'm glad I did. They were so helpful and got all my documents back fast. Was cheaper than I expected and the guys were very helpful when I was panicking. Thanks a million!!
Debora Lewis
Thank you for your professional service from the first enquiry to the end result of my Data being successfully retrieved. Your staff are polite, very helpful and go the extra mile to help customers. If I ever need you services again I would not hesitate as I know my Data is in safe hands. I would strongly recommend this company to anyone that needs that special data saved from a crashed hard drive. Thanks once again.
Matthew Van Zijl
My external hard drive fell off a desk and started clicking. 3 computer shops could not help. Payam Data Recovery gave me a quote in a few hours, and fixed it in 1/2 the time they quoted me. Excellent customer service! I was impressed and best of all, I got my honeymoon photos back.
Scott E
I was told that the likelihood of even recovering my external hard drive was 20-30% from another person.......... but when I took it to Payam they told me they would try their best - and boy did they deliver - They recovered 91% of my lost data - and this was amazing considering I thought I would not have a hope in actually recovering it at all - The team at Payam were beyond Fantastic and I can't thank them enough = I will definitely be using them again if I am ever in a situation like I was.
Anonymous
Excellent work achieved without delay. I thank you. Regards, Doug Smith: Modbury, South Australia
Kerry Mordue
We were absolutely thrilled with the results from your data recovery process. You were both professional and a prompt.
You kept us informed with every step and I can’t thank you enough for the results we gained by using your team.
After my laptop suffered death by drowning I was scared that I had lost all my work files. Advertisements, stock control forms, rosters, financial records, everything was kept on there. A family member recommended PAYAM as they had done some work for him and he was very impressed. I went In and spoke the them and they had a look for me. That day I had a response that they could get my data back no problems, and for a great price. Their service was very prompt and professional with clear communication throughout the whole operation.I definitely recommend PAYAM for data recovery services and they will be the first that I turn to if it ever happens again. Thanks guys.
Janise Au
My WD portable hard disk died off suddenly with no hope to restore. Got referral from a friend for this company and retrieved the important data at ease. Expect the fee would be mega high – eventually fixed at a fee that is acceptable. High recommended company if you got the same problem.
John Cassey
We are an Australian charity involved in overseas aid. All our media (video, images) for the past 6 years had been moved to an external hard drive - which then failed. Local experts referred us to Payam after being unable to recover data. Lachlan made the process of sending the disc easy and was at all times attentive, clear and professional about options. The eventual cost was beyond our means. Knowing we were a charity, Payam offered to recover the data at a substantially reduced cost and put it onto a complimentary hard drive. You guys are great!!!!!! Thank you
Brenda Jason
A hard drive crash is very stressful, when it happened to me I called up crying and in tears. I was treated with compassion and kindness which impressed me when first calling them. I only paid $440 and got my data back in a few days after another data recovery company told me it was not recoverable and had my hard drive for months. I'm glad I tried Payam Data Recovery before giving up. I have tears of happiness now! lol
Joan Lamb
My USB flash drive broke when my laptop fell off my bed with it connected. They were able to repair it and copy my documents to a new USB flash drive on the same when I asked for their urgent service. They were the only company I could find who could do this on the same day, the others I called said it would take at least 5 days. I even spoke with the boss Payam on the phone before bringing my flash drive in, he made everything sound like it would be OK when I was majorly stressed out when it first happened
Bruce Real
It was with great relief that Payam Data Recovery were able to recover in excess of 95% of the data on my hard drive. I opted for the cheaper method of waiting but I was impressed with the service given.
Name withheld
I have worked as an IT Support technician for over 10 years. I have often been able to recover data for clients. If the drive is able to spin up I can often get data off. But not this time! This drive just crashed with no warning, no slow writes and reads. Just bang and gone. Since the drive contained varieties of information in various states of backup, it was commercially important to try and recover it. The guys at Payam worked their magic and recovered as far as we can tell all 240 GB of files. Payam now provides me with another option for clients who must have that data back. Very professional, very helpful.
Name withheld
I chose Payam Data Recovery based on a recommendation from a friend in the IT industry…I gotta say they were fantastic to deal with! I had an external HD fail at the most inconvenient time, as I had shifted the entire contents of my PC to it whilst I was reformatting. I had family photos, documents and everything, I thought it was all lost. I sent my HD to Payam, with an expectation of a 2 week wait, and the possibility of no result. I was wrong! About 2 days later, I got a message telling me they were about to start on my job…later that day I got a phone call telling me it was finished and all successful ….and back in my hand the next day. Hopefully…I will never have to use them again…but if I do, I’d go nowhere else.
Peter Juniper.
Your service was excellent and I couldn’t fault it. Communication, pricing and the processing timing was made very clear and reiterated a number of times. My dead mobile phone was processed surprisingly quickly and the data I wanted to retrieve was recovered.
Matt Smith
Great service and exceeded expectations but returning my data 100% intact. Expensive but worth it for years of priceless photos and study records.
Jenny Stern
I highly recommend Payam Data Recovery. My iphone was 100% dead, I tried every possible process to wake it up and had been advised by a number of technicians that it was close to impossible to retrieve any data - Payam Data Recovery were successful. Thank you
Jay Eaton
The service was fantastic. Excellent Price for tape destruction. Staff very helpful and great to deal with. Would definitely recommend and use you guys again.
Annaperle6144
My life was on my external hard drive and when it wouldn't open I felt sick! I found Payam on an internet search and posted off my problem. My lack of a back up drive cost me, but I am very thankful that Payam recovered everything.
Cayleigh Abel
I absolutely loved dealing with everyone at Payam the process was super-efficient and professional and all my data was recovered! My computer was drenched in water and I thought I would have had to pay a fortune to retrieve everything but i was given a reasonable price and quick recovery time. Thank you so much again, really saved me!!
Adrian Chitoni
Kane from Payam Brisbane was great and easy to deal with. They definitely know what they are doing and have all the advanced tools and fancy software which can talk to the drive's firmware directly to recover nearly any faulty drive. In our case our sata hard drive would turn off during data recovery with r-studio and reply with CRC errors. They managed to recover all the data on it and clone it 1:1 to a new drive that was bootable.
Great job, reasonable pricing. And the person you talk to is actually the person who does the recovery so you don't talk to a clueless front desk person. They are definitely one of the best in their field and this is coming from an IT specialist with 20 years experience.
Bill Shaw
Payam recovered 5 years of my data storage. Thought it was lost forever - Thanks!!
impossible
I will never be able to thank PAYAM enough for the great job they did in recovering some very precious photos I had accidently deleted. They were very professional, quick and pleasant and kind enough to help me download their disc to my computer when I returned home. These Magic Men are also my heros - I just didn't believe a recovery could be done. THANK YOU SO VERY MUCH, boys.
Kirsty Walker
Understanding, efficient and quick service. Mark very knowledgable and was able to assist me by retrieving my 'lost' information from a time capsule with patience and ability. Thank you.
Ronnie Kinaadman
I stored all my photos on a 500gb external hard drive (a normal pc hard drive in an external casing). At least 2-3 years worth of personal, travel, and assignment photos. When my hard drive broke down, I thought I had lost all those precious memories and assignment work. It was powering up but just made a spinning sound and wouldn't get recognised by my computer. I quickly jumped online and googled 'hard drive data recovery' and called 2 other companies before PAYAM. The other companies weren't too helpful. Then I spoke with Craig Nevans from PAYAM over the phone. Craig was very helpful and asked me a few questions about what the hard drive was doing when I kept trying to turn it on. Craig then gave me a solution to try before bringing my hard drive in - to connect it directly to the pc as the external power supply in the casing might be faulty. He was spot on with the faulty power supply in the casing. My computer even recognised that the drive was there but the data was not readable. So I called Craig again and he suggested I bring it in for testing. When I arrived at PAYAM, the service from Craig was fantastic. He gave me a breakdown of the whole process, prices and estimate of the time it would take. I also had to be on a plane back to London in a few days. During and after the testing of my hard drive, Craig kept me up to date constantly via email and phone over the next couple of days. He was able to recover all my photos and files that were on my hard drive, all before I had to go overseas. Excellent and professional service from Craig. Thanks heaps Craig! I highly recommend PAYAM Data recovery!!
Delia
Dropped my iPhone in the toilet - these guys retrieved all my data in 1-2 weeks! Super happy with their service. Very helpful guys
Name withheld
Excellent Service - PAYAM successfully recovered 11 years of photos from my failed HD where others had failed. Their service was professional and personable and worth every penny.
Reading the other reviews for PAYAM, I wasn't surprised at the string of praises and 5 star ratings...
Noela Read
I was extremely happy that you were able to recover my lost data (photos). I think they are pretty much 100% all there. I never expected to see the photos again after I had let an incompetent company have first go. I wish I had found your company sooner. If I ever have another lost data situation, I know where to come and will certainly recommend your company to any friends in need. Thank you very much
Marco Albrecht
Very happy with the service!
Anika Parks
IMAC HDD failed, they got the data back fast, plain and simple. Pretty easy to get there (Queen street) Great service, Great guys! We recommend them highly!
Jennifer Baxa
Wow! You saved 10 years of my kids photos from birth to school. I was devastated. After calling Western Digital support they told me to give you a call. I'm glad I did. Awesome service.
Ash Sydney
I was devastated when my local computer shop told me they could not recover the contents of my USB. It had picked up a virus the one and only time I had used it while travelling overseas and I was told I had lost all of the precious holiday photos that were on there.
A friend recommended I try and take the USB to someone who specialises in data recovery and that is the best advice I have ever taken! Paolo rang me within 24 hours of receiving my USB to tell me the good news. I could not believe he had saved them all, and for such a good price!
The professionalism and quality of service they provide is fantastic. I would recommend them as the first point of call to anyone who is serious about recovering their data.
David Crofts
A very genuine company that cares about its customers. Their obligation-free quote is exactly that, obligation-free and with no hidden charges. They were able to recover all my data from my corrupt HDD at quote price and within the timeframe, whilst displaying great professionalism and prompt responses to my queries.
P.S. Shoutout to Kane from the Brisbane office for his professionalism.
Rich Karlyn
Excellent service from Wes, customer was very happy with the recovered data and we got back a lot more than we were expecting to - most of which was 100% - except random images missing data due to the initial disk failure.
After a major hard drive crash, windows wouldn't recognise the drive at all. Of course I was between making back ups at the time. Payam managed to recover all of the data on the drive, well over 300GB worth! I haven't yet found a corrupted file that they recovered. Price was very reasonable, speed was also good. Payam also kept me up to date and shipped the old drive and the recovered data to me via overnight courier. Couldn't be happier, I hope I dont need to use data recovery again, but if I do I would not hesitate to use Payam again.
Callie Smallwood
I was extremely happy with the work you completed recently! You were able to recover all my work, photos, music and everything I had asked for, also, every staff member I encounter was very polite and helpful, I will definitely recommend Payam Data Recovery to friends and family
David Joscelyne
All went extremely well with the recovery which allowed me to step right back into the position I was in before the big CRASH!
Being absolutely fearful of losing all my data, the reassurance in recovery was very satisfying. Thanks for the service.
Noel Reyes
My wife and I were extremely happy with your service and with the results. Both staff members we dealt with were friendly and very informative. We were given an honest appraisal of the work required and even an option to suit our budget. That you were able to recover the data we wanted most made the experience all the more worthwhile.
Uday Shivamurthy
Losing data you thought was on an external HDD = bad
Dealing with the fact that you may never get your data back = worse
Dealing with Payam = PRICELESS!!
These guys are the best in the trade. They are extra-courteous, sincere, honest and best of all they provide TOP value for money. I lost data on a 1TB external disk drive that had two 500GB disks in it. I didn't realise the product had hardware RAID, like an idiot I did not enable it and simply backed up data with no RAID!!!
Payam, recovered **all** my data, could not be happier - thanks a lot Payam
Ceasar Levine
My hard drive fell off a desk last week. After talking to 2 other data recovery labs - Payam was the most helpful on the phone. They were the only company who gave me a fixed price and were recommended by Western Digital in New Zealand.
Jamal
Brought in both my 2 TB Segate HDD's gave them to Mark at Payam Data Recovery in St Kilda where he only took couple of days to diagnose my problem which i found to be amazing as they had completely stopped working turns out a simple pcb fault on the drives was nothing that he could not handle and in only 2 weeks he managed to save all my files on both drives 100% for a cheap price i was so very impressed with the time and professionalism mark has showed every step of the way 10/10 would Highly Recommend this service.
Ali Macmood
I am extremely happy with the service I received and outcome of the data recovery. In addition, your staff also recommended an appropriate Synology solution for future backups at home.
