Michael Bachelder
After my hard drive died - I was in shock, as I didn't have a back up. A friend recommended "Payam data recovery", as they were able to recover my documents, photos and data... My problems were solved.
Name withheld
"The main board on my notebook computer collapsed while I was working overseas. It was not able to be repaired. I was not unduly worried as I knew that I would be able to recover all the data off my hard disk and transfer it to a new computer.
Unfortunately it was not quite as easy as that. I was able to transfer most of my files but some key files could not be recovered. It turned out that some files were encrypted and there was nothing that I could do to get access to the data, which included all the files needed to file my BAS return. A few years earlier, while working on a special contract, my notebook computer had been set up as the master computer in a small network we established so that the others in the team could access our printer. My computer had had encryption placed on the files to ensure their security. The encryption was removed when the network was dismantled. What I did not realise was that the encryption remained on a number of the pre-existing files.
When I returned to Australia with my non-functioning computer, the repairer suggested that Payam might be able to recover my data for me. I took my hard disk to Payam to see what they could do for me. A couple of hours later they rang to say that they had recovered all my data, apart from a couple of inconsequential files. That was wonderful news as I was not relishing the prospect of attempting to reconstruct all my inadvertently encrypted files. Payam gave me a CD with all the data files from my hard disk and I was able to transfer them to my new computer without any problems.
The recovery process was very straightforward for Payam, as my hard disk contained the encryption algorithm, and they were able to access that algorithm. I might have been able to do something similar had I been able to find an identical computer to my non-working notebook computer, already an obsolete model, with an identical operating system, and install my hard disk on that computer. That was an uncertain and highly stressful undertaking, so I was extremely relieved that Payam had a straightforward process to access my encrypted data.
Victoria – Melbourne
A great service. We had told by another place (who had been otherwise really helpful at repairing the computer) that they could not retrieve the data. Craig at Payam not only recovered it all but then was so helpful at helping us reload it onto our new system. Very grateful for their service.
Eric Chen
I am happy with the overall service and definitely will use again and recommend to people who need the service.
I thought four years of work, and thousands of beloved photos, had gone down the drain when my hard drive stopped working. I contacted Payam and was immediately at ease. He is highly professional and has the knowledge and confidence to provide a realistic assessment of the situation and yet make you feel positive knowing that whatever can be done will be done. With many corrupt sectors – Payam and his team certainly had their work cut out for them. Payam and his team came through for me, as I’m sure he has for many many others. Thanks Payam and team! - Paul
Daniel Calabro
I recently lost access to my external hard drive - which cleverly had never been backed up. A lot of data was lost including hundreds of compositions I'd written over the years. My brother recommended PAYAM and I can see why. Fast, free quote, and after accepting the job was completed within a couple of days. The data was couriered back to me on a very well priced new hard drive. I highly recommend these guys, and appreciate the fast service and great communication
MartyKuk
I recover data myself but NOWHERE to the that this company does. These people know exactly what they're doing. Hard drive failed when accidentally knocked it off table. Drive was cycle clicking and trying to be read. Went onto the official seagate website for a data recovery service. The ONLY Company it found as the official data recovery experts was payam. Payam have just recovered 100% of my data with the exact same folder/file structure with everything as the way it was. How they did it is beyond me but fascinates me and would love to learn what these guys do. Thanks so much again and will recommend any customers drive I would be unable to fix myself.
Janise Au
My WD portable hard disk died off suddenly with no hope to restore. Got referral from a friend for this company and retrieved the important data at ease. Expect the fee would be mega high – eventually fixed at a fee that is acceptable. High recommended company if you got the same problem.
Ellise Myerson
I previously went to other shop. Terrible service and couldn't retrieve anything off my hard drive. The technician was also very unprofessional and rude. So glad I found Payam as they saved the day! They always gave me updates of the process and retrieved all my important documents
Bernadette Marie O’Farrell
I was extremely happy with the service I received! I thought I had lost my entire university thesis and various other important files when I had spilt tea on my MacBook.
I searched tirelessly for a company that would not only be able to retrieve the data at a reasonable price, but one that I could trust with such personal information. The team at Payam kept me up to date with the progress of my data recovery and managed to retrieve all of my files!
I have already recommended Payam to friends and family -particularly those who are as clumsy as me and just as likely to spill liquid on their computers. Thanks again for all of your help!
Delia
Dropped my iPhone in the toilet - these guys retrieved all my data in 1-2 weeks! Super happy with their service. Very helpful guys
Su Johnson
Very happy with Payam’s services. Tried the local IT shop, useless! Next time will go straight to Payam.
Name withheld
Fast, Efficient, Friendly, Great Service & happy to answer any queries I had. Craig was very prompt with any e-mail queries I had and was happy to take the time out for anything I needed to follow up with. Professional appearance via their website, affordable prices for recovery when compared to other company's out there and would definately use again if the need arises. Most important of all had all but 10 files totalling a few MB recovered off a 1.8 TB HDD! Would highly recommend to anyone who wants a speedy, professional & very affordable data recovery service.
Annie McIntosh
Very friendly very helpful successful recovery
Nick Ni
Had a WD mybooklive that stopped working after 3 years. Had about 700GB of data on it. Payam informed me initially that the disk was full of bad sectors and they proceeded to recover all the files. Great job.
cameronc42
Great price, great service, great business! My work external drive died and Payam recovered all my files and put them onto a new drive for a fraction of the cost I was quoted elsewhere. I took the new drive back to work and spent a day updating and sorting all my job files on the drive. I then left it with another unit within my workplace for them to backup the files to a server. I was totally shattered when they dropped the new drive and stuffed it. I took it back to Payam and they fixed the drive for free. Awesome service! Thanks for your help guys.
Sarah M.
Very easy to deal with and very helpful staff. All my data was recovered.
Tony Peters
Our internal IT team could not recover the data from my hard drive and mentioned you guys as someone who might be able to help out.
You did a great job and on time.
Daniel Matotek
Quality service center, it can be extremely expensive but if you are a business, use no other place these guys are true professionals
Colin Higginson
Very pleased with your service. Got us out of a potential huge mess.
Brett Vincent
We are a small computer sales and repairs shop, which uses Payam to recover data from our customers hard drives when our tools and systems cannot. Their service is professional, and the thing I really like is that they kept me informed at all stages of the recovery. Best in class service.”
Interbit Computing – November 2017“GREAT WORK SAVED MY BUSINESS THE STICKER SHED”
Lindor Jonuzi
Fantastic! Clearly explained the steps and options and then over delivered. Don't waste your time (and money) with anyone else.
Alex Okill
I had a burned out board on my desktop hard drive with 60Gb of data - they managed to repair the board and transfer to the data to my external drive and didn't do anything with the old drive until had confirmed that it was safe to do so.
I opted for the "economy" service which took around 3 weeks, however that was over the Christmas period too. Great service.
Mattfeb
USB flash drive crushing, Payam data recovery to the rescue. Good job guys!
Bruce Rea
It was with great relief that Payam Data Recovery were able to recover in excess of 95% of the data on my hard drive. I opted for the cheaper method of waiting but I was impressed with the service given.
Robert Rigutto
I did a lot of research and called a lot of places , I even took my hard drive to a competitor , they couldn't do a thing after 1 week and were disorganized at best. I have extremely valuable information on my hard drive and it was the 2nd time this had happened to me. I was stressed and confused by all the options out there , but the best option is Payam Data recovery. They can never guarantee a result but they were hopefully and they retrieved it all and it was a complicated retrieval but they did it. I highly recommend them and their professional team.
Gaynor Macdonald
Payam recovered almost all my data from an external hard drive - after I had two hard drive crashes in one week. They tried hard but couldn't do the same for a friend so I know how hard they work to make this happen. In both cases, they were excellent to work with, professional and courteous - how all business should be conducted.
Beth (surname withheld)
I am very pleased with the service and completed so quickly.I have already mentioned your service to friends.
Paul & Debbie Di Lizio
Just letting you know that we are very satisfied with your works performed to recover our data after our recent hard drive crash. You guys are truly amazing!
Emily B.
Fantastic service from start to finish. Professional, fast and friendly. Thank you for saving us a lot of time, money and heartache from lost files. Kevin, you rock!!
Michael Crichton
I called every data recovery company in town when my laptop hard drive crashed, I spoke with the guys at Payam on the phone and he was so helpful. In person they explained everything to men and showed me their prices on their web site. Great customer service and clear upfront prices.
Klaus Hooper
I recently moved states and regrettably I didn't backup my HDD, thankfully Payam was around to recover what I thought was lost, double thumbs up for sure and if I ever have the trouble again I'll be back for the excellent service and great people at Payam Brisbane!
Kristen Sager
You only pay if they can recover your data, that was a big selling point for me. The process from start to finish was an efficient one and they managed to retrieve 100% of my data. Great website also. I will definitely use them again in the future.
Matt Smith
Great service and exceeded expectations but returning my data 100% intact. Expensive but worth it for years of priceless photos and study records.
Leon Silver
I was very happy with your work. You were fast, efficient and good value. I will certainly use you next time.
I had 500+ important (to me) photos seemingly lost forever on a faulty compact flash card. My PC was requesting the card be formatted and my camera wasn't recognising it at all!
Fortunately, I located Payam Data Recovery via a Google search and after their free quote and assessment of the problem, they were able to recover every single image on the card - for a more than reasonable fee.
Recommended!
Cherrilyne
The work was professional, reliable and friendly and kept in touch step by step Would recommend this company to anyone, also you can negotiate payment plans to suit your budget
Aziza Ibrahim
Really appreciated the work you did for me and recovering the data on the hard drive.
It contained photos of the first two years of my son’s life and with no other copies and backups of these at the time (I’ve since learnt my lesson) I was grateful for your service and success in recovery most of these precious memory.
Greatly appreciated and highly recommended.
Vinny Chan
Excellent fast and friendly help - life saving!
AraKia
I dropped my hard drive and it stopped working, it had all my photos and important back ups on there, I sent it to a data recovery company who spent 3 days on it and said they could not find anything on there and that my data was gone!!! not wanting to accept this I found Payam Data recovery and sent it to them, they were able to diagnose why my drive was showing no data and bypass the encryption in a way that allowed them to get the data off they managed to save everything which was a massive relief to me and my partner! the staff where professional and courteous at all times and sensitive to the stress full situation I was in, I will forever be in debt to them for the work they did!
James Gilbert
I am a reseller of this company. They do free quotes and have always gotten my clients data back
Desiree Jefferson
After taking my broken iphone to two other places and being told that data was completely irretrievable, I then took it to Payam, where they were successful in retrieving all of my data! Definitely take it here first! Great service and very friendly staff. 10/10 would recommend to anyone. These guys honestly saved my life
Grace Violet Hodder
I was very happy with the level of service provided to me. I found the frequent updates of the whole process of recovery particularly useful.
Kerry Mordue
We were absolutely thrilled with the results from your data recovery process. You were both professional and a prompt.
You kept us informed with every step and I can’t thank you enough for the results we gained by using your team.
Our business relies on digital storage and when a drive fails it can cause great concern. We recently experienced an issue with a drive that was used to store critical client data. Without hesitation we sent the drive to PAYAM Data Recovery and they have successfully recovered all data and returned it to us on a new drive. Their communication and service is professional and courteous and everything they promised was delivered. If we have any future hard drive or data recovery issues they’ll again be my first – and only - call. NextGen Studios.
Annette Mi
After the death of my daughter, I had been all over Sydney and QLD to find someone who could recover the photos of my precious girl. The service I received was phenomenal and I would recommend them to anyone.
Clerk
Recently, one of my barristers' computer went for a 'swim' whilst on holidays. He did not have back up and was quite distressed. I had an IT person have a look and they said it required professional data recovery. I then contacted Payam and sent the hard drive over. A representative rang me back the same day and asked various questions and said I would receive a quote and an idea of the amount of data, if any, that could be recovered. The next day I was contacted and advised that 'most, if not all' the data could be recovered and for a very reasonable fee. I was also asked what I wanted done with the defective hard drive i.e. returned or destroyed and if wanted to purchase a storage device or would prefer to provide same. I was able to collect the defective hard drive and storage device within two (2) days of the delivery to them. I am more than happy to recommend PAYAM who provide an excellent, efficient and personalized service to distressed customers by keeping the customers informed all through the process. Thank you once again for all help.
Tim Knaggs
Vinh & Paolo, a big thank you for recovering all my data lost when my iPhone tried to swim recently. Having no recent backup I was bereft until meeting you. I could not believe your promptness nor that I had so much data hanging in space. You are professional at Payam. Long after the cost is forgotten I have all the information crucial to my existence. Thank you. Tim
Amanda Scott
Couldn't have asked for a better service, my hard drive couldn't be read by the computer technician, he then recommended Payam. I posted in the hard drive and received a phone call to confirm they had received it, then after only a few hours I received the call to say they could recover the data and gave me a free quote, I opted for the economy service, due to moving house, and was over the moon to hear after a few days that it was successful, they then arranged for the external hard drive and my old hard drive to sent back to me by courier. I would highly recommend Payam to anyone the service was fast, professional and I was keep up to date on progress throughout. Thanks for everything. Amanda
Tony Robbis
Clear, thorough and friendly communication throughout the process. They listened carefully to my needs and successfully recovered data for the lowest cost possible and in good time. Very impressive service.
