John Hipwell
Best service yet for retrieving data removed in error. Great advice, professionalism and care. Thanks heaps Craig.
Patrcia Hall
I just want to thank the Payam team. You guys really took the time to recover all files from my faulty hard drive which has5 years worth of work on it. You recovered almost all of it and I couldn't be more happy. You kept in contact and always informed me what was going to happen. You guys are amazing, service is amazing! Highly recommended. Thanks again!
Gary Phau
Super Service! The team managed to recover ALL of the data on my two hard drives which crashed simultaneously on one weekend. Some of the data was precious photos which are irreplaceable.
Was kept up to date on what was happening and the data was recovered within the timeframe promised. The cost was very reasonable and I'm happy with every part of the process. Well done to Mark and Craig for your excellent service and professionalism - I can and will definitely be recommending your services!
Colin Higginson
Very pleased with your service. Got us out of a potential huge mess.
Jye
I was very impressed with the service you offered - and in particular your communication throughout the process. You did a great job and recovered all the data from a few drives of valuable information at a price that pales in comparison to the value of the data recovered.
Blair Harkness
Very happy with the service and result I received from the Auckland office of Payam. Very pleasant staff too. Fairly expensive, but a lot of time was involved, and I bought a new drive at a good price.
Naomi Petersen
Payam Data Recovery have successfully recovered data for me twice. I was delighted to get my data back! and very satisfied with the level of communication and service.
Maggie Sharp
The relief of hearing the news that most of my data had been recovered was huge! To potentially have lost the first three years worth of photographs of my children's life was heartbreaking but thank god, these guys managed to save it and I'm so grateful! Super professional and lovely customer service. I felt I was in good hands and I really appreciated the regular updates on how the work was progressing. Warmly recommend Payam!
Amy Hobson
We had a USB that died most unmercifully upon us. I contacted Craig at the Melbourne office who helped us get everything back. Thanks Craig for the good, honest service. Highly recommended!
Steve G
The guys at Payam know their stuff. They were able to recover crucial data from a damaged usb drive in less than 4 hours
James Barret
I was quoted almost $2k, told parts needed replacing and it would take 4 weeks. Luckily I found Payam! They were a quarter of the price, nothing needed replacing and they were time efficient. These guys saved our business. I would definitely recommend!
Janise Au
My WD portable hard disk died off suddenly with no hope to restore. Got referral from a friend for this company and retrieved the important data at ease. Expect the fee would be mega high – eventually fixed at a fee that is acceptable. High recommended company if you got the same problem.
Sarah Hidayati
I am surprised to see how you recover the data and the good communication provided. Initially, I though the data would lost anyway. Keep up the good work guys.
Dayle M.
I thought I had lost all my photos off my phone, some with such important personal memories and totally irreplaceable.Payam staff did such an amazing job and retrieved my photos.The compassion and thoughtfulness I was treated with through this whole procedure was exemplary and I would never hesitate to recommend Payam.
Martin
This mob have saved my life. Had a massive meltdown on my NAS server (fried mobo) that in turn corrupted my operating system. After bringing it online again my RAD5 set was completely stuffed containing years of family fotos, software development, design etc and other important information - Sure I should have had a regular backup done but that was not the case - kicking myself for that and have now taken steps from this ever happening to me again. When I was faced with this mess and realizing this was a job to big for me to take on I started to look into the possibility of seeking professional help by someone with the detailed knowledge of RAD5. I had 8tb striped across four disks and felt desperate of at least recovering the many photos and movies from my children childhood. Started to look around for companies. Got in touch with 5-6 and they all came back with "sorry mate - this is unrecoverable" - These were all companies claiming year and years of solid expertise in the area - none able to assist. A few came back with "unlikely to recover anything but if you insist us giving it a try then it will cost you $$$$$ - non refundable with no guarantees given" - sounded like money for nothing to me. Then while kicking myself in the office a colleague of mine @ commerce mentioned Payam Data Recovery as someone being good that the department used in past. Got in touch with Payam Data Recovery. The discussion were very friendly where Payam gave me some hope of at least being able to recover some of the data. The really good thing from my side where that they would only charge me in the event that they were successful and I were happy with the result. One thing lead to another and after passing on the disks to them where they worked on these for a few weeks I received a message containing a full directory listing of every single file I had stored on this RAID set. Needless to say this made my day. Close inspection of the date revealed a 100% success on the data recovery. Payam have not saved just my day - they have allowed my children to one day look back on photos of their childhood - irreplaceable! They have been very easy to deal with willing to go out of their way to assist me and I would be the first to recommend this mob to anyone facing a similar situation.
Merv Butterworth
My vote is that I thought your service levels were top of the class.
Su Johnson
Very happy with Payam’s services. Tried the local IT shop, useless! Next time will go straight to Payam.
Kirsty
Time capsule backup seemed corrupt so rang Payam. Mark patiently assisted me, initially over the phone and then quickly helped me when I visited Payam’s offices. Excellent service.
Cassette
These guys literally saved my life! I was DJing at Ivy and the dj after me knocked my mac laptop off the stage and into the chlorinated water surrounding the stage (without realizing). It was under water for at least 10 minutes! I came back from the bathroom to see it at the bottom of the moat.
Despite the extensive water damage, these guys managed to recover ALL my data within a month!
Very happy with the fast, friendly, efficient and professional service they provided!! 🙂
Maria Vatos
A HUGE thank you to Paolo for recovering my severely water damaged iPhone! Also the to team at Payam for their professionalism, kindness and awesome service......so refreshing! After being told by two other technicians that there was no hope......Payam found a way!!! Paolo you must be acknowledged for your tenacious will to find a solution! I now have precious photos of my children and most recently of my newborn, which I thought I had lost forever.... Words cannot explain my gratitude and will be forever grateful!!! I highly recommend Payam Data Recovery Specialists! Amazing!!!
Thank you so much!
With Warmth
Amanda Brady
Thank you for your assistance with recovering my data. Your expertise and professionalism certainly got me out of a pickle! Thank you again I will definitely recommend you to anyone in need of data recovery!
Matthew Keith
Our business has recently started utilising the service of data recovery that Payam offers. They are a very professional unit and work seamlessly with our end users. On each occasion Payam has been able to complete full data recoveries. Thank you!
Bhakti
I was very happy with the service received.
Tony Peters
Our internal IT team could not recover the data from my hard drive and mentioned you guys as someone who might be able to help out. You did a great job and on time.
Rebecca Freiberg
I was very happy with the data recovery work performed!
Magdalena Lapcevic
My 1T external hard drive failed while I was backing up! There were over 25 jobs in there, the hard drive was not working ... I was in a panic in my clients needed there images for an upcoming publication!!! Thank goodness for these guys!! Superb team who found all the data and in record time! HIGHLY RECOMMENDED!!!
Jleephd
Great service...would have been up S$%t creek without a paddle without Payam...
Amylee Goodman
Couldn't recommend highly enough amazing results always informing you on the process and just amazing with customer service
Lynette Lamont
Fantastic service - very professional, helpful and friendly ... and they retrieved my data!!!
Harry Montgomery
I would like to thanks the team at Payam Data Recovery for the help they given us. My phone was water damaged and had gone blank. The photos of my daughter’s birth were on it. Samsung said they could not help me and I got the same response from any other company I engaged. That phone has been in my car for over a year now just in case I could find someone. I was told about PDR and within a week they have extracted. the photos and they are being delivered. I can't thank you enough. Happy wife, happy life! I will recommend you anytime I can
Name withheld
THANK YOU PAYAM!!!! Our hard drive decided to crash without warning and we stood to lose 3 months worth of MYOB plus all our photos, music and personal documents. I called Payam and from start to finish they were awesome. Great customer service, a really quick process and all for a reasonable price. I called other data recovery businesses but their prices and customer service didn't stack up to Payam. I totally recommend Payam Data Recovery. THANKS AGAIN!!! You turned a very stressful situation into a manageable one 🙂
Scott E
I was told that the likelihood of even recovering my external hard drive was 20-30% from another person.......... but when I took it to Payam they told me they would try their best - and boy did they deliver - They recovered 91% of my lost data - and this was amazing considering I thought I would not have a hope in actually recovering it at all - The team at Payam were beyond Fantastic and I can't thank them enough = I will definitely be using them again if I am ever in a situation like I was.
Johann Kruse
Mike and the rest of the Payam team were awesome… they really saved the day when they recovered all of my baby photos/videos after both my NAS and cloud backup failed. Super happy with the service.
Brad Flowers
Excellent fast and friendly help – life saving
Paul & Debbie Di Lizio
Just letting you know that we are very satisfied with your works performed to recover our data after our recent hard drive crash. You guys are truly amazing!
Michael Clarke
After my kids knocked my external hard drive off my desk it hit the ground really hard. I thought everything was gone after my local computer techie could not help. I'm glad i Googled for data recovery and found Payam. They were in the city and got everything back in a few days. Very calm and good listeners when i was so stressed out.
Kathleen Hanitti
WD My passport USB fell off my table last month. After 2 PC repair shops could not help, I called WD support in the USA and they told me to go to Payam. They saved everything for me for only $275. Very helpful and friendly service, Thanks for your help!
rmain
As a photographer and videographer, my external hard drives are my life! So when one of my harddrives died on me when I was completing a backup- I was a bit of a wreck. I had client's work on there that I had to recover. After taking it to a local computer repair place, I was disheartened when they told me they could not complete the job. Fortunately, however, they recommended Payam Data Recovery. As soon as I arrived, Craig carefully explained in detail their services and tactics to recover my content. I immediately felt reassured and went home feeling much more positive. Long story short- ALL of my data was recovered and I was able to finish my work! Hopefully I don't have to see Craig again, but if I do, I know I'll be in good hands. Excellent customer service and I have no hesitation recommending this business!!
Tess
I'd recently crashed my MacBook Pro and thought i had lost all data in my computer. I brought it over to Apple Store and Mac Centric, both of whom could not help me and suggested that I may not be able to retrieve my data anymore. The latter of whom however, suggested that I would need to go to a an experienced data recovery team and try my luck there. I then recalled my sister (having lost all her photos from an overseas SD card that she bought during her Europe trip) bringing her SD card to PAYAM, after many trial and errors through different data recovery team companies in Sydney. They eventually were the only ones able to retrieve her precious photos again. So i decided to take my computer to PAYAM, and within a day I received a more than reasonable quote which i was not obliged to pay a cent of unless i was 100 percent happy with their work. Not only are they an expert at data retrieval, but their customer service is excellent, which is certainly helpful when you are already distressed. PAYAM are an informative, efficient & reliable company, and i recommend them to anyone who needs their computer back on track again. Thank you so much for your help and fantastic customer care.
Phil Carson
Amazing! We had a corrupted SD card with a month of travel video - they helped us retrieve it all and mailed it to our next hostel. Very professional and service minded personnel.
Ameera Jade Gorman
Super friendly staff (Vinh) and turned an unpleasant task into an easy, stress-free experience. Would definitely recommend!
Pauline Chegg
Payam is an excellent service for recovery of data with damaged devices. The staff are professional and service is prompt . The establishment Is geared to customer satisfaction
Vinny Corey
What looked like a hopeless case when strip hard drives failed, was turned around, and for a reasonable price all data was recovered - well over 200 GB. Well done!
Chris Finch
I am eternally grateful that Payam were able to restore almost all that was lost but especially all my family photos from years back, that was priceless.
Mike Quigley
In this age of diminishing service and the usual response... Computer says no.. isn't it refreshing to find someone who is really helpful. I just wanted to say how absolutely blown away I was by Craigs help. His commitment to finding a solution to my backup problems was brilliant. I cannot thank him and Payam enough. Brilliant all thanks to Craig. Craig and Payam is a service I can definitely recommend. 10/10 Many Thanks.
Brad Corey
My hard drive suddenly stopped working. Visited several recovery companies and finally found Payam. Payam did a great job and recovered all my data. They also gave me a very reasonable price. Thank Payam!
Amanda Barnes
Paolo and Vinh at Payam were amazing. Not only is their skill amazing but their customer service is 2nd to none! I delivered them my water damaged iphone with precious photos from a recent trip, and within a few days they called with good news they'd been able to recover my data. The best thing is how easy they make it. They provided me with a USB with all my files, but also an iTunes Backup file which I easily restored to my new phone with a little help on the phone from AppleCare. Thanks guys I'll definitely be recommending you to anyone who finds themselves in my position. Cheers
Name withheld
Payam Data Recovery performed an outstanding job they in recovering data from our damaged disk drive. As an organisation, I can say that we were impressed with the speed with which their team responded to our request and the courtesy and consideration extended to our staff. I was particularly impressed with the follow up contact, we received following the data recovery and the offers of assistance, should we need it. It is not often that I encounter an organisation which lives up to the claims made on its web site, but I am happy to say that, in my experience, Payam Data Recovery meets or exceeds all of the representations made on its web site. As a result of the way our incident was handled, I have recommended this organisation to other businesses we deal with and provided them with contact details. I can not think of a higher recommendation.
Diyana Henkel
I was really happy with the results! I got all of my missing files back in one piece, which is the main thing.
Marymere
Paolo & his team did a wonderful job on recovering our data. We had taken our computer to another place & all they told us after they took out our hard drive was "it's broken & we've put in a new one & this is how much you owe us". We thought that's it we've lost everything, but lucky for us the computer place gave us PAYAM's phone number & that's the best advice they gave us. We met Paolo & he was fantastic, he explained everything to us in simple terms & kept us informed every step of the way & the price was good, considering what we got back. We would definitely recommend Paolo & his team at PAYAM, as they have provided us with excellent customer service and did what we asked. Mary
