cameronc42
Great price, great service, great business! My work external drive died and Payam recovered all my files and put them onto a new drive for a fraction of the cost I was quoted elsewhere. I took the new drive back to work and spent a day updating and sorting all my job files on the drive. I then left it with another unit within my workplace for them to backup the files to a server. I was totally shattered when they dropped the new drive and stuffed it. I took it back to Payam and they fixed the drive for free. Awesome service! Thanks for your help guys.
Naomi Petersen
Payam Data Recovery have successfully recovered data for me twice. I was delighted to get my data back! and very satisfied with the level of communication and service.
Denis Wade
Recently I had a Netgear ready NAS bite the dust. A software glitch broke my 4x4TB RAID 5 array and I was scared to have lost the lot. Craig from Payam took on the task of virtually recreating the RAID 5 array and was 100% successful. All of my data was intact as if nothing happened. After supplying him with a 10TB drive. All data was transferred and safely recovered within a few days. I am so glad I found this company. Craig was an absolute pleasure to deal with. Kind, friendly and very professional. Thank you so much for your service and your ongoing advice. RAID is redundancy only, I now have my photos all backed up onto multiple drives and google storage cloud. I cannot thank you enough! Kind regards
Annie McIntosh
Very friendly very helpful successful recovery
Tim Knaggs
Vinh & Paolo, a big thank you for recovering all my data lost when my iPhone tried to swim recently. Having no recent backup I was bereft until meeting you. I could not believe your promptness nor that I had so much data hanging in space. You are professional at Payam. Long after the cost is forgotten I have all the information crucial to my existence. Thank you. Tim
Ade Newie
Professional+++, good at what they do, fast efficient, delivery. Lost 10 years of family photos, everyone else said the data was unrecoverable. Highly recommended.
Joanne Hansen
I am happy to say that Payam saved the day for me and I would recommend them anytime. They managed to retrieve data from a broken hard drive from my new video camera which stopped working half way through my son's international sporting competition and o/s holiday. I was told by others it probably could not be done but Payam managed to get most of it off for me. They were extremely efficient and kept in contact with me even after I had the recovery disc to make sure it was OK.
Megan Hobson
I lost important data on a memory card and my friend recommend Payam to me. They got quick response and successfully rescue my data. Thanks again Payam!!
I found Payam on the internet after my external HDD failed and my IT support at work could not help me out. Craig was very helpful and responded very quickly to my queries. After some tests, all at no charge, Craig informed me of my options. The data I required was urgent and thanks to Payam most of my data was recovered in a timely fashion, at a reasonable price with no hidden costs. I would highly recommend Payam and their services.
Kathy A
Inserting my USB into my computer it told me my files could not be recovered as my disk needed to be reformatted. Knowing that the USB contained valuable files I googled where I may go and decided to contact Payam to see if they could recover the files. It was the week before Christmas but I was provided with a quote the same day for the cost of the recovery. My files were returned at the time estimated for the recovery and there was a follow-up a few weeks later to see I was happy with the files recovered. While unfortunately not all of my files could be recovered (which is no fault of Payam) I was grateful for those that they managed to recover. I appreciated the professional service provided by Wes keeping me up-to-date on progress. I would have no problems recommending their service to others
Name withheld
Payam is a magician! My network (along with my attached hard drive) got fried in a storm whilst I was away on holidays. I consulted friends that worked in IT and even paid a computer store check my hard drive out and they told me that I'd have to pay them again for a quote to have it looked at by a forensic mob. I did my own investigative work and found Payam through Google. I read all the other reviews, checked out the website and compared it to others I had found. I even mystery shopped several companies by calling over the phone and asking Qs about their services and costs to recover the data. I chose to use Payam and I agree with the professionalism and response times reported in the previous reviews. In the end I got my data and photos copied onto a new hard drive and it cost much less than what some other companies were quoting (try $1K + interstate registered postage!). I can't thank Payam and his team enough and thoroughly recommend them for data recovery services (although I hope not to have to go through the experience again!). Extremely happy 🙂
Jimmy Tang
My HDD died due to firmware corruption. Recovery cost $600. Great service. Easy to reach from the station.
Jeremy Shellim
Quick fast and efficient. Expensive but they are the data experts and I reckon if they can't recover your data, no one can
Amanda Brady
Thank you for your assistance with recovering my data. Your expertise and professionalism certainly got me out of a pickle! Thank you again I will definitely recommend you to anyone in need of data recovery!
Philip Sagerine
Losing our overseas holiday photos was devastating. Finding Payam data Recovery in Brisbane, who recovered every photo, was an absolute "God send". A million grateful thanks Guys. well Done!
Steve Gellyn
To Wes and your team at Payam, I would like to say thank you for recovering my hard drive with all my photos and personal information on it. The service and professionalism you and your team showed is outstanding, and I will let all know!!!
Troy
You get told and told everyday you should back up! yeah yeah my computers fine it wont happen to me. WRONG!!!! 6 years of family photos videos 1000's mp3, 100's emails, word docs etc all gone. The guys at Payam were amazingly confident they could get most of it back and they did and then some. Thank You Payam
Sandy McManus
I was referred to PAYAM Data Recovery by my IT contact and I admit to being delighted with the service and the turnaround time that I experienced with PAYAM. We were quite frantic when we lost our data and our back-up. We have had this occur once before and with a less than satisfactory outcome provided by the previous data recovery company, I was very anxious. I spoke with Payam himself initially and then continued through the data recovery process with the professional assistance of Paolo Bileci.
Paolo was terrific. He kept me informed, he reassured me with his expert knowledge of what needed to be done. Paolo worked to my budget and gave constant, excellent customer service and feedback, throughout the experience. I collected 100% of our data and walked away with the absolute confidence that I would use PAYAM Data Recovery again if the need arose again. I can confidently recommend their services to anyone in need of data recovery experts! Thanks Paolo for turning my anxiety into a smile at an affordable price
Massimo Papa
Payam data recovery has saved my business. I went overseas and when I got back my Nas double hard drives were not working anymore, both of them. I took the hard drives, still in warranty, to the shop where I bought them, but they told me that they could not do anything, than I found Payam data recovery in Perth. In only 3 days I got all my data back up and the staff gave me tips on what to do to prevent it from happening again. Since than I have recommended them to some of my friends and they always came back very happy.
Steve
Wes at Payam Adelaide was fantastic. After being told that there was no chance of recovering data from my corrupted of card from another data retrieval org, Wes promised he'd do his best. The next day, with little hope left, Wes delivered. So grateful!
Billy Lewis
Fast as, all my data back and the cheapest I could find! Also the student discount was super handy. Cheers Payam
Clements Clark
Our 4 drive business storage device had been unsuccessfully backing up for over 6 months (without our knowledge). Upon a second drive failing we finally became aware of the issue. With the failure of the second drive, access to all server information was unavailable.
With six months of valuable information no longer available we put our trust and hopes in Payam Data Recovery. We invested in a quick turnaround and were not disappointed. We are now back on track with all information recovered. Thank you for saving our bacon!!!
DebboMac
My external hard drive with all my important personal data, photos and videos just didn't boot up one day when I plugged it in it was working the day before and suddenly stopped working the next. I then took it to my local computer shop in Mandurah who tried to recover the information for me and said that it was most likely that all my data was lost and suggested I try Payam Data Recovery Services in Perth as they were the best in the business but they also did warn me that their services were not cheap. PAYAM in Perth attempted to recover my information however, it had to be sent on to the Sydney Recovery Centre. I can't remember how long the service actually took but I was so happy in receiving the phone call saying that they had managed to recover everything! FANTASTIC! I was so very grateful. I doubt any other place could have done the job they did, and you certainly can trust that they will do the best job possible. This however was back in January this year. You would think that this could not happen TWICE in one year and to the same person. However, in May this year, it happened again. This time the newly recovered hard-drive got zapped by lightning all I know was that the hard drive got really hot and then nothing. I went through the same process as before, going firstly to the Perth office who in turn sent it onto Sydney .. And what magicians they are at the Sydney Recovery Centre. They managed to recover the information for me once again. I can't thank you all enough!! It's very obvious to me now to always go to the best place first. It's worth it. If your data is important to you pay for the service DEFINITELY GO TO PAYAM DATA RECOVERY SERVICES!!!!
Aziza Ibrahim
Really appreciated the work you did for me and recovering the data on the hard drive.
It contained photos of the first two years of my son’s life and with no other copies and backups of these at the time (I’ve since learnt my lesson) I was grateful for your service and success in recovery most of these precious memory.
Greatly appreciated and highly recommended.
Steve Jones
I highly recommend this business, the people were down to earth and straightforward with me, after being quoted 2k to recover my things on my laptop and being charged $90 to hear this from Geeks2u, Payam were heaven sent! They have me a realistic price and timeframe, I could not have been happier! I would not at all hesitate recommending them to anyone, at least you know what they say to you is what they mean without taking you for a ride. Thank you so much!!
Carol S
Having decided to back up my hard drive externally "when I just get these couple of things up to date" Murphy's Law intervened, and I was left with no access to all my business and tax information. Panic search of Google led me to Payam Data Recovery. A phone call to Craig and an explanation of what had happened left me with SOME hope, so I sent off the recalcitrant drive by express post, and waited for the prognosis with some trepidation. I need not have worried. Craig contacted me very promptly, outlined my options, and within a short time, I had new internal and external hard drives, and access to ALL my data.
I live in a very small town, and when dealing with businesses by telephone I'm accustomed to having to ring several times, be shunted from one person to the next, explain the problem several times to different people, and end up with very little if any satisfactory results, so I particularly appreciated Craig's promptness, honesty, and the excellent service he delivered. I would have absolutely no hesitation in recommending him and his team.
Aaron D
Very professional outfit. Kept me informed, were prompt in getting back to me and it seems like they enjoy what they do. very satisfied with their service and work.
I will definitely recommend them to anyone that needs their data recovered from dead or defective disks.
Stanley Campbell
My experience with Payam was extremely satisfying. The service provided by the staff at Payam from my initial email inquiry and throughout the process was highly professional and exceeded my expectations of service. Staff responded too promptly to emails and returning phone calls, regularly provided feedback regarding progress of my data recovery and bent over backwards to assist me when I collected my recovered data and answered all my questions in layman's terms. Thank you to all.
Jamie Dela Rosa
I was very satisfied with the job that you guys did. It was quick, easy, helpful and accommodating. As a full-time student, I greatly appreciated the plan of payment I was put on that was offered to All my files were recovered from my drive and I can’t really be any happier. Thank you.
I recently lost around 850Gb of data on my external hard drive through a crash/corruption, data which consisted of both business and personal data compiled over a period of ten years. I was absolutely devastated when I thought I'd lost it all, because most of it was either irreplaceable or replaceable only through thousands of hours work sourcing it from a wide range of external and internal areas
My computer IT guy in Sydney (A Little Help Computing Services) recommended Payam Data Recovery and whilst one of our businesses is based in Sydney, I live in Melbourne, which is where the disaster occurred. I was very pleasantly surprised when he advised that Payam also had an office in Melbourne, where I met Craig Nevans
Craig was great to deal with, very personable, friendly and efficient, and I am ecstatic that Payam have been able to recover the majority of my data. I have no hesitation in wholeheartedly recommending their services!
Alex Okill
I had a burned out board on my desktop hard drive with 60Gb of data - they managed to repair the board and transfer to the data to my external drive and didn't do anything with the old drive until had confirmed that it was safe to do so.
I opted for the "economy" service which took around 3 weeks, however that was over the Christmas period too. Great service.
Stephen Pittman
Given the nature of my requirements – family photos/personal files that weren’t time sensitive, but absolutely precious – I am very happy with the result, which was a 99.8% recovery – AWESOME!
MarieJ
I had my USB break on me in the most random of ways and it basically had my professional life saved on it! So after desperately calling a few computer places I found Payam and Craig in the Melbourne office was fantastic. He kept me up to date with the process and he managed to recover almost everything! Was fabulous! I couldn't ask for a better result. Some of you may be put off by the pricing, but honestly once you get back all of your data, you won't even think about it!! Highly recommend Payam!!
Shelly L.
A simple storage device, which had worked faultlessly for a few years, decided soon after our recent office move that it was not going to boot up again. Having allowed our backup regime to fall behind by a few months, this meant a significant amount of important business data was inaccessible. Tech support from unitas manufacturer (when finally available) gave us great confidence the unit could be re-started in various ways but no confidence the data on the drive would survive the exercise. Their recommendation was Payam. of course payam was able to quickly and cost-effectively retrieve all of the data on the disk. However it was the way Craig conducted himself, without a hint of smugness or judgement, that was most impressive. The team at Payam are clearly very knowledgeable and highly skilled in this field, but at no stage were we made to feel ignorant or deficient. The whole process was carefully described, then quoted, and communication all through the exercise was timely and professional. We would have no hesitation in recommending payam, they're far better at their job than we are at backing up.
Jill Natasi
I was told "external hard drive devices can easily get corrupted - especially if the hard drive is not ejected correctly" - but, in error, I did this and sure enough my external drive device died!! I went to Apple store where I purchased the device. They said "Sorry, bad luck, the data is corrupted, nothing can be done about it" I was desperate. I investigated Sydney Seagate service center and I tracked down Payam data recovery at North Sydney. I took my device there and within a couple of weeks and after paying a very reasonable cost, all my data had been recovered. Wow!! They achieved the impossible and at every step of the way, they were enormously understanding of my distress and enormously helpful in getting back to being fully operational. Thank you to all at Payam!
Troy Williams
Unbelievable! Got told by apple + 5 other phone repair shops that my data was 100% uncoverable and not to waste my time with it and you guys managed to get it all back no problem! Should have gone here straight away
Carolyn Nankervis
Thank u Payam guys & girls!!! The successful recovery of my treasured & priceless photos was very special. Thanks soooo much.
Claire Sterling
Highly recommended. Their service is excellent. They were able to recover all of the 'lost' data and on top of that they were able to do it in a very fast timeframe. Thank you so much and we would highly recommend your services.
James Cowan
After being quoted by a competitor almost double the price I decided to give these guys a go. Not only was I blown away by the helpful advice shown by the staff I was also relieved to hear that it was going to cost a fraction of the price original stated. These guys are the real deal! Unfortunately in this type of business there are many sharks that are eager to take advantage of people in a compromising position. I implore people to please shop around before rushing into anything and these guys for myself were by far the most helpful and best value for money. I highly recommend these people to anyone who has found themselves in the terribly difficult situation of losing valuable data.
Larson Wolters
Required some Data from an old raid setup, the team at Payam are very helpful and efficient, kept me in the loop the whole way through the process. Great service would highly recommend!
Jerry Nguyen
It is quite nervous for me to choose a company to recover my data as you know the data worth a lot, much more than the device itself nowadays, after reading some reviews I decide to choose your company as at least I can come
into your office and talk to someone, I am glad that I did, I can get back most of the data with high quality, apparently from the severe damage of the drive and I am very happy with the result, worth every single cent of it. Thank you.
Sundar Rama
We had a recent hard drive crash on a Linux Server. The data contained images from a weather station located in a remote part of Papua New Guinea for the past 18 months. Kevin and his team were most helpful in recovering the data in full, apart from the minor hiccup where our hard drive caused their PC to start smoking too ! Very professional.
Tori Keegan
Great service and work! Quick to respond to emails and with the recovery of my data off my hard drive. Would highly recommend and use again
N Maurice
I had an old but reliable computer system which I depended on for years, for most of my programming tasks and research work. The processor is a Pentium II 100 MHZ, 8 MB RAM running windows 95 as the main operating system (responsible for booting) together with windows 3.11 for workgroups, with two HDD of 424 MB and 540MB capacity respectively. The two drives C (the master drive) and D were compressed using the MS compression program Drvspace which comes with Windows 95. The compression process yielded 4 drives: C as the master drive, D as the subordinate drive, together with two virtual drives H which is the host for C and G which is the host for D. The system was vigilantly protected and was not connected to the internet. The nightmare started during the completion stages of writing my M.Sc. thesis (the relevant data was stored on the D drive), the system crashed unexpectedly due to a physical problem with the master HDD C comprising some bad sectors. Subsequently the corruption led to the modification of the master disk partition tables, which in turn was interpreted by the BIOS in a manner that led to its failure in finding the system files within the booting sector. Accordingly, the booting process was constantly failing with the message DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER Moreover the data on the four drives was not visible! There was no joy at all, when trying to start the system using a system disk, and when running SCANDISK diagnostics on the C drive, there was the indication that the CVF (compressed Volume File) logical structure is intact, with no bad parts. i.e. the FAT, etc but the directories cannot be accessed, as the drive is dismounted, with the advice to mount the drive through installing Drvspace (already installed). A weak earlier to that event, I heard of PAYAM on the radio with the catching phrase We can recover data that is deemed by many as unrecoverable. Luckily on that day I wrote down their web address. I went to seek PAYAMs services regarding my computer problem. When I first got there, I was given a sheet of paper to describe the problem and list the most important directories to be recovered. I was asked to explain the problem orally as well to a very courteous and good listening member of the team. On that same day I was sent an e-mail by PAYAM, listing and explaining the various methods of advanced software recovery which is on offer, and the agreement terms involved. In few words, the PAYAM team was able to recover the entire data on all drives despite the complications arising from the compression procedure (the data had to be decompressed) and the outdated technology involved. What impressed me the most beside their technical prowess was their quick professional responsiveness to enquiries and questions during the period of recovery. During that duration, I was gravely worried to lose my valuable data, and had many questions and suggestions. A PAYAM team member usually communicated with me through e-mail or by returning my phone call, the very same day I raised an issue or had an inquiry. Moreover, on the recovery day, I had a very pleasant and informative chat with one of the team members regarding the most efficient backup methods and reliable storage devices. I am very satisfied with the result I got from the PAYAM team, I was able to recover data that took many years to collate. and which if lost would have been devastating. I would strongly recommend PAYAM recovery services to all my friends and colleagues when facing similar data recovery problems. I would also recommend them to everybody in need of their services, because from what I experienced, they are simply the best in their field.
Ash Sydney
I was devastated when my local computer shop told me they could not recover the contents of my USB. It had picked up a virus the one and only time I had used it while travelling overseas and I was told I had lost all of the precious holiday photos that were on there.
A friend recommended I try and take the USB to someone who specialises in data recovery and that is the best advice I have ever taken! Paolo rang me within 24 hours of receiving my USB to tell me the good news. I could not believe he had saved them all, and for such a good price!
The professionalism and quality of service they provide is fantastic. I would recommend them as the first point of call to anyone who is serious about recovering their data.
Daniel Rossi
Very happy with the work performed, all data was retrieved and able to be accessed and copied to the new drive.
The team was very friendly and willing to provide solutions that could meet my requirements and also advised of any potential costs that can occur depending upon the findings.
The process throughout was simple which was good for a task involving data that contained so much sentimental value.
impossible
I will never be able to thank PAYAM enough for the great job they did in recovering some very precious photos I had accidently deleted. They were very professional, quick and pleasant and kind enough to help me download their disc to my computer when I returned home. These Magic Men are also my heros - I just didn't believe a recovery could be done. THANK YOU SO VERY MUCH, boys.
Cris Lovelace
I work for a big a bank (not allowed to publish the name) and the only company we trust is Payam Data Recovery. The guys in IT said they saved us a few times when we had a server crash so when my personal external hard drive fell off my desk and hit the ground really hard - I took it to Payam to have a look. The ground was - it was not as bad as I had thought. They got my photos back in about 2 days and it cost $275. I was expecting it to cost $1500+. Really friendly too from the guy at the reception desk - forgot his name, I think it was Mick
Doug Smith
Excellent work achieved without delay. I thank you.
AraKia
I dropped my hard drive and it stopped working, it had all my photos and important back ups on there, I sent it to a data recovery company who spent 3 days on it and said they could not find anything on there and that my data was gone!!! not wanting to accept this I found Payam Data recovery and sent it to them, they were able to diagnose why my drive was showing no data and bypass the encryption in a way that allowed them to get the data off they managed to save everything which was a massive relief to me and my partner! the staff where professional and courteous at all times and sensitive to the stress full situation I was in, I will forever be in debt to them for the work they did!
