Tania Pickering
“I was really happy. I will recommend you guys!
Dieter Jansen
A while back I had a PC which had a power supply failure that took out the motherboard, all adapters and all three hard drives. Payam took a look at the drives and indicated that with board-level repairs there was a good chance that all the data would be recovered and this is exactly what happened.
The data on the drives was useful but I didn't need it urgently so I took the economy service option.
Payam kept in touch regularly and all data was returned on a drive I supplied.
Very pleased with the service.
The cost of the service i s not trivial so I guess you have to weigh up the cost of the work with the value of the data and the likelihood of recovery but in my case the recovered data was worth much more to me than the cost of recovering it so I'm very happy.
Henk de Weerd
Dear Wes, During our latest visit to Vietnam and Cambodia I made the fatal mistake of carrying out a request from my Tablet to format my SD card I mistakenly thought that did not affect my CF card. Unfortunately it did and I lost at least 1 day of photographs taken in Saigon. I asked various people if they could be retrieved only to be told by most people it could not be done. However a salesperson at Harvey Norman, Yes there, told me not all was lost as long as I had not done anything with the card but they could not do it nor would he suggest anyone. After some research I found Payam on a google search and with an office in Adelaide I thought why not give it a try. I spoke with Wes and although he would at the time not give me a guarantee he would look at it and let me know what he found. He did so early next day, including a print to show me. I gave him the go ahead and within days I had all my photos back, both Raw and JPG files. The thing that most impressed me was the fact that if I was not 100% happy with the result Payam would not charge me. How good is that!
Thank you Wes Hliniak, Thank you Payam, you both saved me a trip back to Saigon. Come to think of it?
Kind Regards
Henk de Weerd Nairne
Tony Peters
Our internal IT team could not recover the data from my hard drive and mentioned you guys as someone who might be able to help out. You did a great job and on time.
Gary Phau
Super Service! The team managed to recover ALL of the data on my two hard drives which crashed simultaneously on one weekend. Some of the data was precious photos which are irreplaceable.
Was kept up to date on what was happening and the data was recovered within the timeframe promised. The cost was very reasonable and I'm happy with every part of the process. Well done to Mark and Craig for your excellent service and professionalism - I can and will definitely be recommending your services!
Chris
Thanks payam , for your amazing recovery . I can't believe that data could be recovered in less than 48 hours .
From the beginning of time during the submission of my Harddrive, you guys showed complete100% customer service . Thankyou to your team.
Victoria – Melbourne
A great service. We had told by another place (who had been otherwise really helpful at repairing the computer) that they could not retrieve the data. Craig at Payam not only recovered it all but then was so helpful at helping us reload it onto our new system. Very grateful for their service.
Janise Au
My WD portable hard disk died off suddenly with no hope to restore. Got referral from a friend for this company and retrieved the important data at ease. Expect the fee would be mega high – eventually fixed at a fee that is acceptable. High recommended company if you got the same problem.
Tee Harris
Great service. I got all the data recovered within days and the cost was acceptable. It is good that the NAS manufacturer LaCie knows their service and it is on their recommended list. It's a good wake up call I need to do dual backups. 🙂
Angus Keenan
Great customer service, and work time. When my sever crashed and looked to have lost my thousands of hours worth of work... They worked their magic and got 100% of my files back! Highly recommended! Great start to the week!!
Burt Finlen
I had plenty of experience many years ago with he team, but changed between jobs since then. At my job we had a client destroy a ms surface, unfortunately they did not back up any data at all, everything that was potentially lost was business critical.
I suggested Payam and a co-worker called the Melbourne office in a frantic manner. The staff member we spoke to assured us that the service could be done, and if needed, Payam would have staff there working 24x7 to recover this data. All pricing was discussed and clear. After a bit of back and forth, somehow we ended up speaking to Payam himself, he was great! Such a passionate person to be able to answer a phone and speak directly with the customers he supports.
In the end it turns out we were able to turn the device on just long enough to get what we needed, although we didn't end up needing the service, the entire team at Payam were still cheerful and happy to have spoken to us and be able to provide us with the best possible service. There is no one else in the business I would trust with my data! Thank you Payam and thank you to your team!
Philip Balfour
My iPhone stopped working for no reason. Unfortunately, I had not backed it up - the phone contained photos of my twins. I was heartbroken, I thought I would never see those photos again. Payam successfully recovered my data! I will forever be grateful. Thank you so much payam
Kevin Lam
I have used Payam in the past and again more recently and it has been a very pleasant experience on all occasions.
They are great at what they do and provide efficient and friendly service.
I would definitely use them again if the need arises and highly recommend them to anyone interested in their services, you will not be disappointed.
Name withheld
THANK YOU PAYAM!!!! Our hard drive decided to crash without warning and we stood to lose 3 months worth of MYOB plus all our photos, music and personal documents. I called Payam and from start to finish they were awesome. Great customer service, a really quick process and all for a reasonable price. I called other data recovery businesses but their prices and customer service didn't stack up to Payam. I totally recommend Payam Data Recovery. THANKS AGAIN!!! You turned a very stressful situation into a manageable one 🙂
Geofdecan
Great service and end result using wes at Payam. Will recommend and use again if needed!
Thomas J
Thank you Payam Data Recovery, thank you Kevin! The only company which is available all weekend. They recovered all of our lost data the same day. We are so happy that we got our world trip memories back. Worth every cent, five stars well deserved!
V Kinetic
We have been using Payam's services for the last couple of years and have always found them to be highly professional, capable and courteous. They have helped many of our customers recover data that would otherwise have been lost and at a very competitive price. We are extremely happy with their service and wouldn't hesitate in recommending them to anyone with hard drive problems. We anticipate using Payam for all our data recovery requirements for years to come.
Ian Mansell
Amazing service from start to end. My drive data was saved! Payam held onto the drive whist I was on holiday, then followed with a call to arrange suitable delivery on my return. I wish all companies were like this.
Greg Humphries
Great service retrieved photos from birth of our twins, saved my life.
Sam Diep
I am happy to say that Gray Anderson, the person I dealt with from start to finish, was friendly and professional throughout the process. I was kept informed every step of the way. All the data was recovered promptly and without fuss. I would recommend Payam data recovery service to anyone who have hard-drive problem.
Jason Vannan
Very helpful professional service thank you
Kathy A
Inserting my USB into my computer it told me my files could not be recovered as my disk needed to be reformatted. Knowing that the USB contained valuable files I googled where I may go and decided to contact Payam to see if they could recover the files. It was the week before Christmas but I was provided with a quote the same day for the cost of the recovery. My files were returned at the time estimated for the recovery and there was a follow-up a few weeks later to see I was happy with the files recovered. While unfortunately not all of my files could be recovered (which is no fault of Payam) I was grateful for those that they managed to recover. I appreciated the professional service provided by Wes keeping me up-to-date on progress. I would have no problems recommending their service to others
Annie McIntosh
Very friendly very helpful successful recovery
Ned Farhat
Outstanding work time and again, no matter how complex the situation. Always keen to work with me on urgent requirements and deliver a quality outcome. Would never recommend anyone else.
Paul Luxford
My hard drive stopped working and so I took it to Payam Data Recovery and they were able to get all my valuable photos and videos and info back without any issues. I am really happy and will never hesitate to suggest Payam to anyone.
Name withheld
Payam Data Recovery performed an outstanding job they in recovering data from our damaged disk drive. As an organisation, I can say that we were impressed with the speed with which their team responded to our request and the courtesy and consideration extended to our staff. I was particularly impressed with the follow up contact, we received following the data recovery and the offers of assistance, should we need it. It is not often that I encounter an organisation which lives up to the claims made on its web site, but I am happy to say that, in my experience, Payam Data Recovery meets or exceeds all of the representations made on its web site. As a result of the way our incident was handled, I have recommended this organisation to other businesses we deal with and provided them with contact details. I can not think of a higher recommendation.
I had a 1TB HDD with Music and 10 years worth of photo's...the loss would have been devastating. I took the HDD to PAYAM and a day later all my data was recovered. Great service and eager to please. *** Thank You ***
Neil Robertson
Very happy with the service and end result.
Diyana Henkel
I was really happy with the results! I got all of my missing files back in one piece, which is the main thing.
Ceasar L.
The service I received from Payam Data Recovery was excellent. We received a quote via email within 24 hours and the repair work was quick and they managed to get all files back. Very impressed!
Marcos J.
We contacted Payam data recovery recently following our hard drive crashing. Everything that was quoted was accomplished and we were impressed with their professional customer service. 5 stars!!
Katherine Pearce
So impressed, not only were they able to recover all my data but they are extremely professional. For free, they quoted me a price within a day and took into account my student status. Additionally, they showed me how to access all the recovered data and called me back a week later to see if everything was alright. Don't bother with mac medic or apple care, Payam Data Recovery is definitely the way to go!
Noel Reyes
My wife and I were extremely happy with your service and with the results. Both staff members we dealt with were friendly and very informative. We were given an honest appraisal of the work required and even an option to suit our budget. That you were able to recover the data we wanted most made the experience all the more worthwhile.
Ella
All my personal & work files (6 years worth) were all on my external hard drive, that is until my partner accidentally dropped it. When I went to use it I was not able to read, copy, delete or add files, plus the hard drive was making strange noises which I knew was not good news. I did some research on data recovery companies and called five in Melbourne, PAYAM had the best price and was conveniently located it was also a company whose brand I recognised. Craig was not only able to save 98% of my data but he also kindly spent time explaining everything I needed to know about external hard drives, backup drives etc. – our chat at his office lasted an hour and gave me plenty of useful information to ensure I did not lose my data again. I now have two external hard drives, one which I use regularly and one purely as my backup. Thank you Craig for your exceptional customer service and for saving all my data. Cheers
Kristen Sager
You only pay if they can recover your data, that was a big selling point for me. The process from start to finish was an efficient one and they managed to retrieve 100% of my data. Great website also. I will definitely use them again in the future.
Rabia Din
I had lost my data after asking in Canada and Dubai none could do the job when I found Payam they did an excellent job for me I recovered more or less everything. I can't thank them any less as I had thought I won't ever be able to recover anything back. I had basically all the pics and videos if my son so I'm very happy to have recovered quite a bit thank you Payam they have lovely staff and lovely support they keep u posted at every stage what they are doing till the last moment which is very good thank you once again a very happy satisfied customer of yours I would definitely recommend you to many others!
Phil Carson
Amazing! We had a corrupted SD card with a month of travel video - they helped us retrieve it all and mailed it to our next hostel. Very professional and service minded personnel.
Sarah Ashley
I can't recommend Payam Data Recovery highly enough. They recovered most of my data from a broken memory card that was in the worst possible condition. In fact, it crumbled when I handed it to Vinh, who straight away reassured me there was hope. And to my amazement, 99% of my photos were recovered a few weeks later. So, anyone out there who is panicking, don't stress, till you visit these guys. I also want to mention the wonderful service I received from Vinh, who called and emailed me regularly to give me up dates, as to where he and his team were at, in regards to recovering my data. Thank you so much, to Vinh, and all the wonderful staff at Payam.
Stuart Morley
Thank you for the excellent work. You had saved my all data from being lost.
Jhon Duque Ortiz
I am writing this email with the intention of highlighting the spectacular service I have received from all of the staff at Payam Data Recovery, who helped me even beyond their duty, psychological, economic and personal level.
I really feel fortunate to have received such a magnificent professional help and special treatment as has given to me.
Thank you once more for the time, advice and great service I received from such wonderful company and such high-quality professionals with such strong and high human value.
Thank you so much for your great help and unique service.
Jason Whitehead
Very prompt professional and courteous service. Highly recommend!
Rosalie Thomas
A huge thank you to all at Payam! Your customer service was impeccable! You guys really go about and beyond. You kept me up to speed with the data recovery process with step by step emails and phone calls. I honestly cannot thank you enough!
Walker Luciani
I was happy with all aspect of the service
Sean Brennan
Thought we’d lost 16 years’ worth of our family photo’s…so relieved and extremely happy Payam recovered 100% from our ‘dead’ HDD. Highly recommend Payam’s professional service, keeping us informed along the entire process.
Jennifer Baxa
Wow! You saved 10 years of my kids photos from birth to school. I was devastated. After calling Western Digital support they told me to give you a call. I'm glad I did. Awesome service.
MarieJ
I had my USB break on me in the most random of ways and it basically had my professional life saved on it! So after desperately calling a few computer places I found Payam and Craig in the Melbourne office was fantastic. He kept me up to date with the process and he managed to recover almost everything! Was fabulous! I couldn't ask for a better result. Some of you may be put off by the pricing, but honestly once you get back all of your data, you won't even think about it!! Highly recommend Payam!!
Matthew Scowcroft
We were very happy. The quote for the work was realistic and it was done in the timeframe estimated. We have all our data and we’re happy with the results.
Name withheld
Very professional. I rang up a few different places but decided to stop at Payam first because it was quite central (North Sydney) and their price was competitive. The fact that they assured no cost if the data was not recovered was great. All data was recovered and I saved my reputation. Overall a positive experience!
Bruce Rea
It was with great relief that Payam Data Recovery were able to recover in excess of 95% of the data on my hard drive. I opted for the cheaper method of waiting but I was impressed with the service given.
Elly Hurley
I recently had a need to use Payam Data Recovery as my Mac crashed partway through an update and my Time Machine Backup would not mount! It was panic stations all round - years of photo's, emails and other data that wasn't in Dropbox potentially erased...
Luckily I chose Payam Data Recovery to recover the data from my Time Capsule. Keith and Payam were brilliant, they were quietly confident from the outset they could get my data back, and they did. Not only did they provide me with all the data in folders I could use, they were able to get the SparseBundle onto another disk - so I effectively got all of my data back. I would highly recommend this company for any data recovery you need. They are professional and understanding of the emotional needs of someone that's facing a potential disaster. Thank you Payam and Keith, so pleased to have found you
