Bernadette Marie O’Farrell
I was extremely happy with the service I received! I thought I had lost my entire university thesis and various other important files when I had spilt tea on my MacBook.
I searched tirelessly for a company that would not only be able to retrieve the data at a reasonable price, but one that I could trust with such personal information. The team at Payam kept me up to date with the progress of my data recovery and managed to retrieve all of my files!
I have already recommended Payam to friends and family -particularly those who are as clumsy as me and just as likely to spill liquid on their computers. Thanks again for all of your help!
Raven V.
I couldn't be happier with the service I got from Payam. I saw 4 different companies before them who told me they would not be able to retrieve my lost photos. I was very distraught as I had just been on my first overseas holiday. Payam were able to get every single photo back. I would recommend them to everyone!
David Pascoe
Thank you, totally happy.
Lydia von Rönge
The service was excellent. The team at Payam Data Recovery was happy to work around my needs and requests to make it happen.
impossible
I will never be able to thank PAYAM enough for the great job they did in recovering some very precious photos I had accidently deleted. They were very professional, quick and pleasant and kind enough to help me download their disc to my computer when I returned home. These Magic Men are also my heros - I just didn't believe a recovery could be done. THANK YOU SO VERY MUCH, boys.
Lloyd Doddridge
I was rapt with your service and the results. The recovered material is essential to my son’s university course and we were most appreciative both of the results and the reasonable cost of the service provided.
Sheryl J.
My hard drive packed up. Found Payam by recommendation from friends. They did a great job of recovering all my data. Good reminder to me to backup my stuff on a regular basis. I would highly recommend them!
Andrew
Upon discovering Payam online, and experiencing issues with the manufacturer of the external hard drive, I was reluctant that the data on my device would ever be recovered.
Payam took the time to explain step by step the process, and showed visibility the whole way through.
A special thank you to Lachlan and Keith for all their help and assistance.
I have no trouble in recommending Payam to anyone that has a faulty device and is in need of recovering the valuable data.
Beth B
A friend in the industry recommended Payam, after my laptop had taken a tumble and sustained significant hard drive damage. Their website was really clear in terms of the process they offered and they gave great control to me in terms of whether to proceed. They retrieved 100% of my data, quicker than they had quoted, and true to budget. Everything about their service was great: response time, clarity of information, customer service interface and the result perfect!
Noel Reyes
My wife and I were extremely happy with your service and with the results. Both staff members we dealt with were friendly and very informative. We were given an honest appraisal of the work required and even an option to suit our budget. That you were able to recover the data we wanted most made the experience all the more worthwhile.
Phil Heyne
That desperate sinking feeling of your hard drive failing can spoil your whole day. Thanks to Payam within a few days I had all my data recovered and back in my new computer.
Annette Mi
After the death of my daughter, I had been all over Sydney and QLD to find someone who could recover the photos of my precious girl. The service I received was phenomenal and I would recommend them to anyone.
Stephen Brewer
Successfully unlocked my old HTC phone. So happy old photos were recovered. Service is very quick and price is reasonable. Will definitely use your company again when needed.
Anthony A Malelis
I was blown away with the service and could not be happier. I would recommend to anyone!
Amanda Brady
Thank you for your assistance with recovering my data. Your expertise and professionalism certainly got me out of a pickle! Thank you again I will definitely recommend you to anyone in need of data recovery!
Geoff Wells
Payam was very effective, efficient and professional in recovering all data from my MacBook Pro, good Sydney location and open to meet post business demand, (till 6pm), worth a try every data issue time!
Amy Hobson
We had a USB that died most unmercifully upon us. I contacted Craig at the Melbourne office who helped us get everything back. Thanks Craig for the good, honest service. Highly recommended!
Elias Hantzis
I was extremely happy with the services provided by Payam data recovery. Expectation were set perfectly and data was recovered and received promptly.
Jeffery W
I recently had a NAS server die on me, but remembering Payam's ad on radio i've decided to give them a go. Not only was the data recovered, including literally decades worth of family photos, I was just blown away by Payam's service and his ability to calm the customers who think they have lost all data. Payam is reliable, knowledgeable and diligent and this is one business that I will strongly recommend to others if they have lost valuable data. Thanks!
Mandy Mcqueen
Couldn't have asked for a better service, my hard drive couldn't be read by the computer technician, he then recommended Payam. I posted in the hard drive and received a phone call to confirm they had received it, then after only a few hours I received the call to say they could recover the data and gave me a free quote, I opted for the economy service, due to moving house, and was over the moon to hear after a few days that it was successful, they then arranged for the external hard drive and my old hard drive to sent back to me by courier. I would highly recommend Payam to anyone the service was fast, professional and I was keep up to date on progress throughout. Thanks for everything.
AraKia
I dropped my hard drive and it stopped working, it had all my photos and important back ups on there, I sent it to a data recovery company who spent 3 days on it and said they could not find anything on there and that my data was gone!!! not wanting to accept this I found Payam Data recovery and sent it to them, they were able to diagnose why my drive was showing no data and bypass the encryption in a way that allowed them to get the data off they managed to save everything which was a massive relief to me and my partner! the staff where professional and courteous at all times and sensitive to the stress full situation I was in, I will forever be in debt to them for the work they did!
Max Joassons
Had a great experience dealing with Craig from Payam data recovery. They kept me up to date with the whole process and were very quick with there turn around. They were able to recover all my data.
Keith Adams
Great staff and very helpful. They have recovered data for me a number of times.
Bhakti
I was very happy with the service received.
Name withheld
Payam is a magician! My network (along with my attached hard drive) got fried in a storm whilst I was away on holidays. I consulted friends that worked in IT and even paid a computer store check my hard drive out and they told me that I'd have to pay them again for a quote to have it looked at by a forensic mob. I did my own investigative work and found Payam through Google. I read all the other reviews, checked out the website and compared it to others I had found. I even mystery shopped several companies by calling over the phone and asking Qs about their services and costs to recover the data. I chose to use Payam and I agree with the professionalism and response times reported in the previous reviews. In the end I got my data and photos copied onto a new hard drive and it cost much less than what some other companies were quoting (try $1K + interstate registered postage!). I can't thank Payam and his team enough and thoroughly recommend them for data recovery services (although I hope not to have to go through the experience again!). Extremely happy 🙂
Name withheld
Rohan, Paolo, Greg, Stephen,
Thank you for the excellent work. I can't thank you guys enough for recovering all my irreplaceable data. Appreciate your prompt reply and communication on every step of the way. Discounts that was offered were immensely helpful financially.
Will definitely recommend you guys if anyone I know needs data recovery.
Anika Parks
IMAC HDD failed, they got the data back fast, plain and simple. Pretty easy to get there (Queen street) Great service, Great guys! We recommend them highly!
Su Johnson
Very happy with Payam’s services. Tried the local IT shop, useless! Next time will go straight to Payam.
Callie Smallwood
I was extremely happy with the work you completed recently! You were able to recover all my work, photos, music and everything I had asked for, also, every staff member I encounter was very polite and helpful, I will definitely recommend Payam Data Recovery to friends and family
Amylee Goodman
Couldn't recommend highly enough amazing results always informing you on the process and just amazing with customer service
Matt Colcombe
Excellent service with a professional completion of the work. I was very grateful to have my data successfully recovered. I was kept up to date with emails and the overall communication was very good and helped me feel confident in their service. Thanks again!
Kim Kerr
I was given a 2 GB Olympus memory card purchased new on eBay. Half way through a 4 week trip to the UK, the card stopped working. When we returned home, our computer couldnt read it, so we took it to Olympus to be told it was a counterfeit card. They would have nothing to do with it. We then took it to a forensic computer specialist, who also could do nothing with the card. We came across PAYAM Data Recovery Pty Ltd when doing an internet search. I took the card to the North Sydney Office and was told I would know fairly soon if the photos were recoverable. The card was sent to the Melbourne office and Mark began working on it. He kept me informed about the progress recovering the data. It took longer than originally expected, because not only was the card a forgery, it was only 1GB, not 2 which made a difference in the recovery process. I was very impressed with Marks determination to get the photos and the fact that he would not give up. The time it took was immaterial as I just wanted my photos. I was also impressed that I would be charged a flat fee for the recovery. I would not hesitate to recommend PAYAM Data Recovery Pty Ltd to anyone who finds themselves in a similar situation. Kim Ker
Michael Clarke
After my kids knocked my external hard drive off my desk it hit the ground really hard. I thought everything was gone after my local computer techie could not help. I'm glad i Googled for data recovery and found Payam. They were in the city and got everything back in a few days. Very calm and good listeners when i was so stressed out.
Name withheld
I chose Payam Data Recovery based on a recommendation from a friend in the IT industry…I gotta say they were fantastic to deal with! I had an external HD fail at the most inconvenient time, as I had shifted the entire contents of my PC to it whilst I was reformatting. I had family photos, documents and everything, I thought it was all lost. I sent my HD to Payam, with an expectation of a 2 week wait, and the possibility of no result. I was wrong! About 2 days later, I got a message telling me they were about to start on my job…later that day I got a phone call telling me it was finished and all successful ….and back in my hand the next day. Hopefully…I will never have to use them again…but if I do, I’d go nowhere else.
Rebecca Freiberg
I was very happy with the data recovery work performed!
Paul & Debbie Di Lizio
Just letting you know that we are very satisfied with your works performed to recover our data after our recent hard drive crash. You guys are truly amazing!
Eric Chen
I think You guys did an outstanding job for the amount of work needs to be done within a tight schedule that would be hard to achieve by any competitors in the industry. The most valuable to me is that you guys are willing to do the job with the right equipment to have the work done properly when requested for high priority service. Few in the industry can do so even offered to pay the right money. By this positive attitude, customers will keep coming back to do business with you and I’m sure your business will go very far. Of course, you deserve the fee charged for the work done with quality and professionalism even it can be costly. I was amazed with the knowledge and skills you have for the job.
It is grateful to mention the effort you guys put in to reinstall the windows on my laptop back to its pre-damaged state with a new hard drive, which has been working well ever since. I also received the backup drive with all the data i needed on the next delivery day at my door once the payment was cleared, so i could carry on with my work. It was just as promised without hassle or surprise. The communication in general was good and prompt.
I am happy with the overall service and definitely will use again and recommend to people who need the service.
Victoria – Melbourne
A great service. We had told by another place (who had been otherwise really helpful at repairing the computer) that they could not retrieve the data. Craig at Payam not only recovered it all but then was so helpful at helping us reload it onto our new system. Very grateful for their service.
Joan Lamb
My USB flash drive broke when my laptop fell off my bed with it connected. They were able to repair it and copy my documents to a new USB flash drive on the same when I asked for their urgent service. They were the only company I could find who could do this on the same day, the others I called said it would take at least 5 days. I even spoke with the boss Payam on the phone before bringing my flash drive in, he made everything sound like it would be OK when I was majorly stressed out when it first happened
Joy Wu
With so much to do one recent night, I spoilt things by plugging laptop into external hard drive powerpack, and vice versa. The laptop survived, but I lost a lifetime of records on the 640 Gb drive. The local IT guys in Vanuatu weren't able to help recover any, however my IT friend Terry Carlot recommended sending it to Payam in Brisbane. I contacted them, and from then on, with Payam Greg Gill's help, it seemed life was worth living again. The data recovery work was done quickly and contact kept up. I appreciated Greg's manner, the efficiency of data recovery as well as the chance to buy economically a new larger drive to store that data, and the returning the drive to me by the alternative means I requested. Thanks for the good work, Payam.
ljsbradley
My hard drive with all my important personal photos and videos just didn't boot up one day when I plugged it in, so I took it to a small computer shop a friend said did data recovery quite cheap, I thought if they had no luck I'd go to one of the bigger places. BAD IDEA! The first place couldn't recover anything and said most likely all my data was lost and as a last resort I could try Payam Data Recovery as they were the best. When I took it to Payam and saw Paolo, it turned out the first place I'd tried had actually damaged my drive further! I was devastated, expecting there was no chance of recovery. Within 10 days Paolo rang me back to let me know they had recovered everything! AMAZING! I was thrilled. I doubt many other places could've have done the job they did, they are the professionals, you can trust that they will do the best job possible. Paolo was great to deal with and I can't thank you all enough!! It's very obvious to me now to always go to the best place first and not the cheaper option. It's just not worth it. If your data is important to you - go to these guys!
My company (SME) had a major server crash, which meant all of our data on both server HDD's was corrupted or lost. We also found to our surprise and horror that our backups hadn't been functioning properly since a previous server issue late last year- so we only had project and company data up to that point and nothing from November to March. I Googled 'data recovery' and went with the reviews I read. I contacted the Payam team who were very professional and efficient from the outset. They gave me a straightforward and honest assessment about the chances of recovering the data, but I always felt they would do everything possible to recover it. Thankfully they were able to recover everything for us...sigh of relief....and we have also established a new back-up policy/test process!! I would have no hesitation in recommending Payam for this service- very impressed.
Ian and Jan Clarke
Many thanks for your recovery work on our seized hard drive. The main point we would thank you for is that even though you had some problems finding a donor drive you kept us in the loop the whole time.
We were so happy to receive our data on the external hard drive as we had many memories of our Grand children growing up. Again, many thanks for your professional service.
Mark Whitford
My lacie external hard disk drive crashed for no explicable reason after 2 years of constant use. Having an old laptop, i was using the lacie as primary data storage space. So it had all the photos of my two year old from birth to present. i backed it up 6 months ago to a new WD external drive, but 6 months is a lot of photos. I googled lacie drive data retrieval and saw Payam was in brisbane. The cost range was $250 to $2500 so i was terrified that my problem might turn out to be a tough one. i called the guys on monday and took it in. I didn't have to pay anything up front. By thursday they gave me the news that yes full data retrieval was likely. The cost was only going to be $250 for their regular service!!! i was wrapped. They said regular meant that they would get to it when they could so it could be a couple of weeks (which didn't worry me). the guys turned it around in a couple of days and i dropped in a new HDD for them to load it up and away i went. 1 very happy customer.
Aaron Garozzo
Very helpful and well mannered on the phone.
Name withheld
I have worked as an IT Support technician for over 10 years. I have often been able to recover data for clients. If the drive is able to spin up I can often get data off. But not this time! This drive just crashed with no warning, no slow writes and reads. Just bang and gone. Since the drive contained varieties of information in various states of backup, it was commercially important to try and recover it. The guys at Payam worked their magic and recovered as far as we can tell all 240 GB of files. Payam now provides me with another option for clients who must have that data back. Very professional, very helpful.
Alison Wong
AMAZING. I was devastated after I was told by other phone shop/s that data was irrecoverable on my phone (3 years of un-backed up memories right there). I wasn't in a rush (2-3 week expected) but I got a call back from Lachlan in 2 days saying it was all restored successfully. THANK YOU SO MUCH!! You guys are amazing
Clements Clark
Our 4 drive business storage device had been unsuccessfully backing up for over 6 months (without our knowledge). Upon a second drive failing we finally became aware of the issue. With the failure of the second drive, access to all server information was unavailable.
With six months of valuable information no longer available we put our trust and hopes in Payam Data Recovery. We invested in a quick turnaround and were not disappointed. We are now back on track with all information recovered. Thank you for saving our bacon!!!
Maarten Tentij
Professional service and they recovered my data efficiently. I will now always backup every week. My wife recommended Payam because she also had good things to say about them. I would definitely use them again - but I hope I will not have to
Michael Bachelder
After my hard drive died - I was in shock, as I didn't have a back up. A friend recommended "Payam data recovery", as they were able to recover my documents, photos and data... My problems were solved.
