Customer's Reviews and Testimonials

Here are many more testimonials from our past clients

Conrad Smith

Payam Data Recovery provides a great service when important data has been lost. I've used them a number of times while repairing PCs and servers for people. On each occasion Payam have recovered the data of damaged hard drives. If needed, they have worked through the night and returned data quickly. While it is not a service that you 'want' to use, if you 'need' data recovery, then Payam will help.

Tim Knaggs

Vinh & Paolo, a big thank you for recovering all my data lost when my iPhone tried to swim recently. Having no recent backup I was bereft until meeting you. I could not believe your promptness nor that I had so much data hanging in space. You are professional at Payam. Long after the cost is forgotten I have all the information crucial to my existence. Thank you. Tim

Justine

The team at Payam retrieved data from my very sick MAC laptop and an old hard drive (from 2003 !!!) I can't thank them enough. I now have all my children photo's that I thought were long gone and all the files for my business. I can't recommend this company enough.

Klaus H.

We use Payam to recover data for our clients. They have never failed to deliver results.

Audrey Dyer

Thought all the photos from my iphone were gone but after having the phone for only a day, Payam had recovered all the data and sent my iphone back. Could not be happier

Darren

I have been using Payam for probably a decade now. They have never been unable to recover data for me. Their skills and customer service are exemplary. Most recent was a SSD that would not detect in bios, previously I have had data recovered from a failed raid 5 array, a fire damaged drive and some other failed hard disks I recommend their service to everybody

Kent Driver

Before dealing with your company I was under the impression that data recovery is a very expensive and troublesome experience to be avoided at all costs. I was referred to you by my IT person, who gave a good report from a previous experience of referring a customer. After receiving an outline of your services I was pleased to discover you offer a range of levels of cost v timeline, so I was able to choose something that met my needs and budget. I was then impressed with the level of service and communication throughout the process. I will not hesitate to recommend you should I come across anyone needing similar help in recovering data. Thank you.

Sundar Rama

We had a recent hard drive crash on a Linux Server. The data contained images from a weather station located in a remote part of Papua New Guinea for the past 18 months. Kevin and his team were most helpful in recovering the data in full, apart from the minor hiccup where our hard drive caused their PC to start smoking too ! Very professional.

After my 1Tb drive containing Videos of two weddings, Family videos and photos events and irreplaceable data died,. I nearly lost faith in computers.,(Yes this is the drive I backed up the files to). My computer supplier could not recover the files and referred me to PAYAM. Fearing the worst I spoke to Mike and Payam who impressed me with their caring and supportive suggestions offering me hope for a complete recovery of all data. Not only did they achieve this even though the hard drive was completely corrupted but they allowed me to verify that all the files were readable and that I was satisfied before payment was made. A price had been negotiated beforehand with which I was extremely satisfied with. I was contacted by Payam a few days later just to check that I was completely satisfied , with an offer to help if I had any problems. I have no hesitation in recommending their Gold Star service to anyone in similar stressful circumstances. They are Competent Diligent and Caring and as far as I am concerned they are like Intensive Care the save the data and alleviate the stress of the customer. Pardon the pun but you have nothing To looSE See You Next time Mike

Chad Jason

Payam saved seven years worth of our family photos. They extracted data where others had failed, did it in a short turnaround, offered a great price and were very positive to deal with. 100% recommend!

Colleen Marlow

Absolutely brilliant. Gray at the Perth office is a lifesaver. Quick quote , quick service. Walked in with tears as my whole world crashed on an external hard drive and walked out with a smile. Highly recommend this company.

Jenny Stern

I highly recommend Payam Data Recovery. My iphone was 100% dead, I tried every possible process to wake it up and had been advised by a number of technicians that it was close to impossible to retrieve any data - Payam Data Recovery were successful. Thank you

Bill Shaw

Payam recovered 5 years of my data storage. Thought it was lost forever - Thanks!!

Ashley Moghari

I lost all my family photos on my external HD that just died. Payam were so great with communication as I live 4 hours away and had to post it to them. They recovered all my lost photos, very quickly which was great as we were so nervous to think the photos were gone. Very professional service too. Thanks again

Noel Reyes

My wife and I were extremely happy with your service and with the results. Both staff members we dealt with were friendly and very informative. We were given an honest appraisal of the work required and even an option to suit our budget. That you were able to recover the data we wanted most made the experience all the more worthwhile.

Joseph Vitelli

Merlin the magician would be impressed Payam’s feat of data recovery. After being told by our IT staff to trash the hard disk as recovery would not be possible, Payam excepted the challenge and delivered 100% of my data back to usable. I went from feeling that my world had ended to jubilation when I strolled through all me files- thank you so much!

Stewart Routledge

Your work was great and maybe the only people in Brisbane capable of doing this.

Marlon Simmons

The North Sydney branch retrieved some valuable data that was extremely important from a CF card. It was a hardware/circuit issue so I Got told 3 quotes and depending on the problem it would be anywhere between $220 - $700+

I was ready for worst case scenario and wouldn't have know any better so they could have said $700+ and u would have paid no questions but they were honest and told me it was a minor hardware issue and charged the minimum $220.

In addition from ongoing correspondence via phone and email, what really impressed me was their honestly and genuinely wanting to help.

Would definitely go back (fingers crossed I won't need to) but it's got to know there are pro's out there who can help in a what seems like a useless situation.

Kathy Perry

The staff was very good and understanding.

Name withheld

Very professional. I rang up a few different places but decided to stop at Payam first because it was quite central (North Sydney) and their price was competitive. The fact that they assured no cost if the data was not recovered was great. All data was recovered and I saved my reputation. Overall a positive experience!

Paul & Debbie Di Lizio

Just letting you know that we are very satisfied with your works performed to recover our data after our recent hard drive crash. You guys are truly amazing!

Stephen Pittman

Given the nature of my requirements – family photos/personal files that weren’t time sensitive, but absolutely precious – I am very happy with the result, which was a 99.8% recovery – AWESOME!

Jay Lesquillier

Kane was very helpful and professional

Victoria – Melbourne

A great service. We had told by another place (who had been otherwise really helpful at repairing the computer) that they could not retrieve the data. Craig at Payam not only recovered it all but then was so helpful at helping us reload it onto our new system. Very grateful for their service.

Matthew Cooley

When a SSD Hard Drive fails it is always a concern about whether data will be recoverable or not - luckily Payam were able to get all of our required files back off the drive, and at a very good price. Communication along the way was spot on also, would definitely recommend them!

I thought four years of work, and thousands of beloved photos, had gone down the drain when my hard drive stopped working. I contacted Payam and was immediately at ease. He is highly professional and has the knowledge and confidence to provide a realistic assessment of the situation and yet make you feel positive knowing that whatever can be done will be done. With many corrupt sectors  – Payam and his team certainly had their work cut out for them.  Payam and his team came through for me, as I’m sure he has for many many others. Thanks Payam and team! - Paul

Sandy McManus

I was referred to PAYAM Data Recovery by my IT contact and I admit to being delighted with the service and the turnaround time that I experienced with PAYAM. We were quite frantic when we lost our data and our back-up. We have had this occur once before and with a less than satisfactory outcome provided by the previous data recovery company, I was very anxious. I spoke with Payam himself initially and then continued through the data recovery process with the professional assistance of Paolo Bileci.

Paolo was terrific. He kept me informed, he reassured me with his expert knowledge of what needed to be done. Paolo worked to my budget and gave constant, excellent customer service and feedback, throughout the experience. I collected 100% of our data and walked away with the absolute confidence that I would use PAYAM Data Recovery again if the need arose again. I can confidently recommend their services to anyone in need of data recovery experts! Thanks Paolo for turning my anxiety into a smile at an affordable price

Melanie Avion

Brilliant Service! Rescued precious data I thought was gone for ever!

Steve

Wes at Payam Adelaide was fantastic. After being told that there was no chance of recovering data from my corrupted of card from another data retrieval org, Wes promised he'd do his best. The next day, with little hope left, Wes delivered. So grateful!

Jamal

Brought in both my 2 TB Segate HDD's gave them to Mark at Payam Data Recovery in St Kilda where he only took couple of days to diagnose my problem which i found to be amazing as they had completely stopped working turns out a simple pcb fault on the drives was nothing that he could not handle and in only 2 weeks he managed to save all my files on both drives 100% for a cheap price i was so very impressed with the time and professionalism mark has showed every step of the way 10/10 would Highly Recommend this service.

Colin Higginson

Very pleased with your service. Got us out of a potential huge mess.

Brad Will

When a SSD Hard drive fails it is always a concern about whether data will be recoverable or not - luckily Payam were able to get all of our required files back off the drive, and at a very good price. Communication along the way was spot on also, would definitely recommend them!

Joel Ricci

We recently had our hard drive crash on our server at work!!  Payam data recovery were magnificent!! They retrieved all our data in a fast turnaround. We would highly recommend them to anyone!!

Kerry (surname withheld)

Efficient service, prompt, easy to deal with, understood customer needs, reasonable prices. Will recommend your service in the future.

Joseph Anthony

I love your work, it was fantastic service, and should you ever require it I will recommend you to the Pope for sainthood – you have performed miracles and resurrected my hard drive. I will definitely be recommending you to anyone with a data recovery problem.

Paul Luxford

My hard drive stopped working and so I took it to Payam Data Recovery and they were able to get all my valuable photos and videos and info back without any issues. I am really happy and will never hesitate to suggest Payam to anyone.

Karl May

I was in tears when my USB flash drive snapped in half. Another data recovery company had it for 3 days and said it could not be recovered. Payam Data Recovery told me they recovered it using a chip off method that not many other places could do in the world. I believed them as i got all of my data back about 5 days later. I hope i never need data recovery again but i would definitely recommend Payam data recovery.

Bruce Poon

Thanks for your help. It had been done in a professional manner, quick &fast ! My customer was extremely happy as he got back all the data he wanted.

Signworks

We were referred to Payam after our computer technician was unable to help with a hard drive that had been affected by a power surge. The team were more than helpful, keeping us updated by phone with their progress. Payam managed to recover 100% of the data we had lost and our brand new hard drive was delivered with in the week. Couldn't have been happier with the price. Fingers crossed we won't need to use their services again any time soon but we would definitely recommend them!

Lucy Moxon

Your service was great and I am very pleased with the amount of data recovered.

Name withheld

Payam is a magician! My network (along with my attached hard drive) got fried in a storm whilst I was away on holidays. I consulted friends that worked in IT and even paid a computer store check my hard drive out and they told me that I'd have to pay them again for a quote to have it looked at by a forensic mob. I did my own investigative work and found Payam through Google. I read all the other reviews, checked out the website and compared it to others I had found. I even mystery shopped several companies by calling over the phone and asking Qs about their services and costs to recover the data. I chose to use Payam and I agree with the professionalism and response times reported in the previous reviews. In the end I got my data and photos copied onto a new hard drive and it cost much less than what some other companies were quoting (try $1K + interstate registered postage!). I can't thank Payam and his team enough and thoroughly recommend them for data recovery services (although I hope not to have to go through the experience again!). Extremely happy 🙂

Josh Dalt

Highly recommend Payam Data Recovery.

Craig was professional and extremely helpful, all of my data was recovered and I was kept informed throughout the whole process.

Don't think twice if you have a dead drive with lost information, Craig and his team will have it restored with little fuss and at a reasonable price.

Grant Gittleson

Just a short email to thank you for your excellent technical service. We are a technical Integration company and usually do data recovery for our clients ourselves. When we were unable to recover any data from our clients NAS box we thought it was all lost and sent the drives to you as a last resort, not only did you recover all the data but you did so quickly and efficiently. It was a pleasure working with you and just wanted to send a short note to say thanks.

KishanGoonniah

I was very happy with the service provided from the free and fast assessment to the total restoration of my data on time and at a great price.

Emily B.

Fantastic service from start to finish. Professional, fast and friendly. Thank you for saving us a lot of time, money and heartache from lost files. Kevin, you rock!!

Anh D.

This service is expensive but it is worth the money if you really need to recover your important data.

Matt C.

Crushed my Mac!!! That was bad enough, thankfully Payam recovered all the data on my SSD. Terrific service and a real relief. Cheers Campbell!!

Emilyy

I cannot thank these guys enough!! i was travelling overseas with a group of friends taking photos on my iphone. Sadly one of my friends lost his life overseas and on the second last day my iphone hardware malfunctioned and my phone turned into a brick, losing all our memories. i went to a shop who said it wasn't their problem and i will never get my data back. THANKFULLY for the team at PAYAM Data recovery i was able to get back all of my pictures and nearly all the data was recovered from my phone. Meant so much to me, such as lovely company always kept me up to date

Alex Huang

These guys are truly lifesavers! Our laptop hard disk suffered accidental impact and the file allocation table was messed up, tried a few other contractors before and no one could help.
We came across Payam when researching on the web, and sure enough, true to their word, they provided the best service ever. Delivered on what they said they would and all our important data were recovered for a very reasonable cost!

They are simply amazing, couldn't recommend them enough. Truly the best data recovery team in Australia. Kudos to Mark and the team in Melbourne! Mark is very gracious and helpful. He and his team really make the world a better place to live. I really do mean it. We are really really grateful that there is Payam Recovery Data Centre in Melbourne as I can't imagine if our data cannot be recovered.

Keep up the good job, Payam! God bless you. A++ Grade for quality and customer service.

Naomi Petersen

Payam Data Recovery have successfully recovered data for me twice. I was delighted to get my data back! and very satisfied with the level of communication and service.

Google Reviews

Matt
Matt

5 out of 5 stars

posted 1 month ago

Wife's phone died without any warning and she had not had time backup photos. Luckily Payam were able to recover them all. Not the cheapest service, but what price can you put on memories? They retrieved 27GB of data, over 14,000 photos and 250 videos. Made a very happy wife when she got the backup drive Christmas morning. Staff were very polite.
Only one very small area of improvement for them would be to provide a little more comms. We chose the Economy Service (1-2 weeks) that took 3.5 weeks. Acknowledging that website states times subject to change, however there was no comms from them, it was only when I chased status updates.

Tony L
Tony L

5 out of 5 stars

posted 2 weeks ago

I found Payam Data Recovery to be reliable, transparent and very easy to communicate with. They resolved my issue quickly and professionally and I felt confident my data was in secure hands. What really stood out was how approachable and supportive they were, making it clear that no problem was too small.

Brian Donald McLachlan
Brian Donald McLachlan

5 out of 5 stars

posted 6 days ago

Payam we able to fix a damaged HDD containing many precious photos. Success rate was over 98%. Very pleased with the result. I used the basic service, total time of the process 4 weeks. Very satisfied

Facebook Reviews