Jason Vannan
Very helpful professional service thank you
Mudassar Hafeez
An exceptional service, uncompromised quality, excellent customer service and job well done. Highly recommended. Don't go anywhere if need your data back at any cost. Just use Payam and sit back and relax 🙂
Keep up the good work team
Sarah Hidayati
I am surprised to see how you recover the data and the good communication provided. Initially, I though the data would lost anyway. Keep up the good work guys.
Noel Reyes
My wife and I were extremely happy with your service and with the results. Both staff members we dealt with were friendly and very informative. We were given an honest appraisal of the work required and even an option to suit our budget. That you were able to recover the data we wanted most made the experience all the more worthwhile.
Jay Lesquillier
Kane was very helpful and professional
Karl May
I was in tears when my USB flash drive snapped in half. Another data recovery company had it for 3 days and said it could not be recovered. Payam Data Recovery told me they recovered it using a chip off method that not many other places could do in the world. I believed them as i got all of my data back about 5 days later. I hope i never need data recovery again but i would definitely recommend Payam data recovery.
Russell Lunney
Completely happy 🙂
Shane Roberts
You guys did some recovery work for me and I would like to say thank you for your great work. The seed of your work was great and you helped me out on a great price. I would like to thank the team at reception for putting me at ease. Thank you again and I will recommend Payam Data Recovery to all that need recovery work done…….Thanks again
Jessica Hoffman
Having had a near panic attack when my Lacie hard drive decided to crash and burn with unknown data on it. I was very happy when guys at Payam Data Recovery said "No worries" and recovered it all. Fantastic service, highly recommended!
Franky Tsang
Just had my drive recovery from them, they saved my life! They are not the cheapest in town but I can say they are the best, if they can't fix it, I don't think anyone else can. A BIG BIG thank you!
Simone McDonald
Hey guys, I’m so happy and grateful for all the work you have done. I was afraid that I would have lost everything but you saved all my files. If I have any more troubles I’m definitely calling you guys.
Mark Whitford
My lacie external hard disk drive crashed for no explicable reason after 2 years of constant use. Having an old laptop, i was using the lacie as primary data storage space. So it had all the photos of my two year old from birth to present. i backed it up 6 months ago to a new WD external drive, but 6 months is a lot of photos. I googled lacie drive data retrieval and saw Payam was in brisbane. The cost range was $250 to $2500 so i was terrified that my problem might turn out to be a tough one. i called the guys on monday and took it in. I didn't have to pay anything up front. By thursday they gave me the news that yes full data retrieval was likely. The cost was only going to be $250 for their regular service!!! i was wrapped. They said regular meant that they would get to it when they could so it could be a couple of weeks (which didn't worry me). the guys turned it around in a couple of days and i dropped in a new HDD for them to load it up and away i went. 1 very happy customer.
Paula Tripp
Excellent service done by Wes. All data was recovered and saved to a new hard drive and completed in good time and returned to me. Only having to pay if able to recover data. Thank you.
Ian Jenkins
Just to let you know that my daughter was very happy with the data retrieval from her broken USB thumb drive. She said that at least 98% of the files were OK. There were a small number that were corrupted, most likely the ones that were open at the time that the computer and USB fell on the floor.
She has now made several back-ups! and said to thank you very much. She is very grateful.
Ella
All my personal & work files (6 years worth) were all on my external hard drive, that is until my partner accidentally dropped it. When I went to use it I was not able to read, copy, delete or add files, plus the hard drive was making strange noises which I knew was not good news. I did some research on data recovery companies and called five in Melbourne, PAYAM had the best price and was conveniently located it was also a company whose brand I recognised. Craig was not only able to save 98% of my data but he also kindly spent time explaining everything I needed to know about external hard drives, backup drives etc. – our chat at his office lasted an hour and gave me plenty of useful information to ensure I did not lose my data again. I now have two external hard drives, one which I use regularly and one purely as my backup. Thank you Craig for your exceptional customer service and for saving all my data. Cheers
Alex Giangrasso
Recovered data from my water damaged (destroyed) Samsung Galaxy S6 3 weeks after the damage occurred. Amazing service
(Full name withheld)
We were very happy with the service of taking a hard drive array set and restore all of the data for our client.
John Stericker
I have used Payam a number of times and they have always been friendly, accommodating to my needs, and best of all, successful!
Even when we accidentally deleted some family photos off an external hard drive (they weren't even in the recycle bin) Payam recovered all the photos.
N Maurice
I had an old but reliable computer system which I depended on for years, for most of my programming tasks and research work. The processor is a Pentium II 100 MHZ, 8 MB RAM running windows 95 as the main operating system (responsible for booting) together with windows 3.11 for workgroups, with two HDD of 424 MB and 540MB capacity respectively. The two drives C (the master drive) and D were compressed using the MS compression program Drvspace which comes with Windows 95. The compression process yielded 4 drives: C as the master drive, D as the subordinate drive, together with two virtual drives H which is the host for C and G which is the host for D. The system was vigilantly protected and was not connected to the internet. The nightmare started during the completion stages of writing my M.Sc. thesis (the relevant data was stored on the D drive), the system crashed unexpectedly due to a physical problem with the master HDD C comprising some bad sectors. Subsequently the corruption led to the modification of the master disk partition tables, which in turn was interpreted by the BIOS in a manner that led to its failure in finding the system files within the booting sector. Accordingly, the booting process was constantly failing with the message DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER Moreover the data on the four drives was not visible! There was no joy at all, when trying to start the system using a system disk, and when running SCANDISK diagnostics on the C drive, there was the indication that the CVF (compressed Volume File) logical structure is intact, with no bad parts. i.e. the FAT, etc but the directories cannot be accessed, as the drive is dismounted, with the advice to mount the drive through installing Drvspace (already installed). A weak earlier to that event, I heard of PAYAM on the radio with the catching phrase We can recover data that is deemed by many as unrecoverable. Luckily on that day I wrote down their web address. I went to seek PAYAMs services regarding my computer problem. When I first got there, I was given a sheet of paper to describe the problem and list the most important directories to be recovered. I was asked to explain the problem orally as well to a very courteous and good listening member of the team. On that same day I was sent an e-mail by PAYAM, listing and explaining the various methods of advanced software recovery which is on offer, and the agreement terms involved. In few words, the PAYAM team was able to recover the entire data on all drives despite the complications arising from the compression procedure (the data had to be decompressed) and the outdated technology involved. What impressed me the most beside their technical prowess was their quick professional responsiveness to enquiries and questions during the period of recovery. During that duration, I was gravely worried to lose my valuable data, and had many questions and suggestions. A PAYAM team member usually communicated with me through e-mail or by returning my phone call, the very same day I raised an issue or had an inquiry. Moreover, on the recovery day, I had a very pleasant and informative chat with one of the team members regarding the most efficient backup methods and reliable storage devices. I am very satisfied with the result I got from the PAYAM team, I was able to recover data that took many years to collate. and which if lost would have been devastating. I would strongly recommend PAYAM recovery services to all my friends and colleagues when facing similar data recovery problems. I would also recommend them to everybody in need of their services, because from what I experienced, they are simply the best in their field.
Kalvin Dever
We recently had a disk turn faulty in our 4 Tb striped raid storage. Consequently, we faced loosing all the data, some of which was irreplaceable. I found Payam after a Google search and some phone calls to other storage recovery service providers. Payam was the only one who understood the importance of the data to us. I sent the whole device to him and could not be happier with the service. It was fantastic. He gave me a quote with different options including timeframes from which I could choose – and then he met them. I guess the ultimate endorsement is that I have sent a second disk with faulty heads to Payam to have the data recovered. If you need data recovered and customer service is important to you then give Payam a call.
Debra Schroeder
Hi, I went to access some photos from my Samsung S5 and they had disappeared. There were so many of my grandchildren and I was devastated. I did some research and found Payam, and as they were in Adelaide decided to give them a go, didn't have anything to lose and all to gain. Fabulous, Wes was great, all photos recovered and I am so very happy. Will, and have already recommended you guys to anyone who will listen
Name withheld
Very professional. I rang up a few different places but decided to stop at Payam first because it was quite central (North Sydney) and their price was competitive. The fact that they assured no cost if the data was not recovered was great. All data was recovered and I saved my reputation. Overall a positive experience!
Eric Chen
I am happy with the overall service and definitely will use again and recommend to people who need the service.
Name withheld
During May 2009 I was attempting to complete my HSC year at school. Being a student who uses a laptop all my work files for the previous 4 years, including the entirety of my Preliminary HSC and what I had so far done of the HSC, were stored on my computer. Hence you could imagine my horror when I attempted to turn on my Laptop only to find it wasn’t possible to access any of my notes. After a month of differing computer technicians attempting to recover the files I was eventually directed to Payam. Within 24 hours I got the phone call saying they had isolated the problem and offered with a quote to move forward, due to the important nature of my files I immediately moved forward and despite not asking for the express service my files were recovered within the week. On top of this Payam then proceeded to sell me and exceptionally cheap and high quality Seagate external hard drive. This has since ensured that not only are all my notes accessible to me but they are also backed up to avoid this problem happening again. - Jack Thorburn"
Mandy Mcqueen
Couldn't have asked for a better service, my hard drive couldn't be read by the computer technician, he then recommended Payam. I posted in the hard drive and received a phone call to confirm they had received it, then after only a few hours I received the call to say they could recover the data and gave me a free quote, I opted for the economy service, due to moving house, and was over the moon to hear after a few days that it was successful, they then arranged for the external hard drive and my old hard drive to sent back to me by courier. I would highly recommend Payam to anyone the service was fast, professional and I was keep up to date on progress throughout. Thanks for everything.
David Kinder
I found that the service I received was better than expected. In fact, it was exceptional. I will certainly recommend you to anyone who may require this service.
Kane Mcervale
My company was recently unfortunate enough to have one of our hard disks fail. Unfortunately, this caused our back up drive to corrupt also, and the result was a loss of months of work. Mark and the team at PAYAM successfully retrieved ALL of our precious data, and provided top-notch service along the way. I was thrilled (and relieved) with the result. Thanks for your patience and attention to detail guys
Karl Balian
Hi, i was extremely happy, you recovered all of the videos from our MacBook and especially the one we thought we had lost, a very special and funny video of our son. Priceless!
Jhon Duque Ortiz
I am writing this email with the intention of highlighting the spectacular service I have received from all of the staff at Payam Data Recovery, who helped me even beyond their duty, psychological, economic and personal level.
I really feel fortunate to have received such a magnificent professional help and special treatment as has given to me.
Thank you once more for the time, advice and great service I received from such wonderful company and such high-quality professionals with such strong and high human value.
Thank you so much for your great help and unique service.
Alex Huang
These guys are truly lifesavers! Our laptop hard disk suffered accidental impact and the file allocation table was messed up, tried a few other contractors before and no one could help.
We came across Payam when researching on the web, and sure enough, true to their word, they provided the best service ever. Delivered on what they said they would and all our important data were recovered for a very reasonable cost!They are simply amazing, couldn't recommend them enough. Truly the best data recovery team in Australia. Kudos to Mark and the team in Melbourne! Mark is very gracious and helpful. He and his team really make the world a better place to live. I really do mean it. We are really really grateful that there is Payam Recovery Data Centre in Melbourne as I can't imagine if our data cannot be recovered.
Keep up the good job, Payam! God bless you. A++ Grade for quality and customer service.
Jye
I was very impressed with the service you offered - and in particular your communication throughout the process. You did a great job and recovered all the data from a few drives of valuable information at a price that pales in comparison to the value of the data recovered.
Lexie Lloyd
I could not give a higher recommendation if I tried, I can't express how happy they've made me!! These people are incredibly friendly and professional, they are your go-to for any damage to your phone, especially water damage which is what I had, A phone that was never backed up, that wouldn't turn on and was deemed unfixable by other companies... I thought the photos and videos of my favourite people were gone forever, but no, thanks to Payam
Daniel Kolic
A big thank you to Payam for recovering our two hard disk drives completely. We had a server running two mirrored SCSI hard disk drives. We thought we were protected, however both hard drives failed. We tried everything we could to recover the information but had no luck. Our last option was to get the professionals at Payam to recover the data for us and they were able to do this within 24 hours. Payam constantly kept us up to date with their progress and were extremely professional. I highly recommend their services.
Alan Johnson
I was very pleased (and relieved) that Payam were able to recover all the data from my ‘dead’ external hard drive. A very quick and efficient service – thank you.
Grant Molik
The work you did was amazing and I can’t thank you enough, If it wasn’t for you guys I wouldn’t have valuable photos. Appreciate it a lot.
Henk de Weerd
Dear Wes, During our latest visit to Vietnam and Cambodia I made the fatal mistake of carrying out a request from my Tablet to format my SD card I mistakenly thought that did not affect my CF card. Unfortunately it did and I lost at least 1 day of photographs taken in Saigon. I asked various people if they could be retrieved only to be told by most people it could not be done. However a salesperson at Harvey Norman, Yes there, told me not all was lost as long as I had not done anything with the card but they could not do it nor would he suggest anyone. After some research I found Payam on a google search and with an office in Adelaide I thought why not give it a try. I spoke with Wes and although he would at the time not give me a guarantee he would look at it and let me know what he found. He did so early next day, including a print to show me. I gave him the go ahead and within days I had all my photos back, both Raw and JPG files. The thing that most impressed me was the fact that if I was not 100% happy with the result Payam would not charge me. How good is that!
Thank you Wes Hliniak, Thank you Payam, you both saved me a trip back to Saigon. Come to think of it?
Kind Regards
Henk de Weerd Nairne
Vangie Taylor
They are very honest and responsive, and the cost was very fair. I'm glad that I took my very important hard drive to them.
Janise Au
My WD portable hard disk died off suddenly with no hope to restore. Got referral from a friend for this company and retrieved the important data at ease. Expect the fee would be mega high – eventually fixed at a fee that is acceptable. High recommended company if you got the same problem.
David Joscelyne
All went extremely well with the recovery which allowed me to step right back into the position I was in before the big CRASH!
Being absolutely fearful of losing all my data, the reassurance in recovery was very satisfying. Thanks for the service.
Lucy Moxon
Your service was great and I am very pleased with the amount of data recovered.
Bernie McComish
My hard drive died, the IT company I use could not recover any files. Panic, we run a business from home, many years of data etc gone plus all my precious photo’s. Layne, my IT specialist took it into Payam, they recovered all, in a timely &, efficiently manner, great service, would 100% recommend them. I owe them super good. WELL DONE THANK YOU
Brad Cann
Friendly staff, perfect services. My 500GB hdd has MBR corrupted and I tried couple of recovery software but unsuccessful. I brought it to Payam Data Recovery with very little hope but they help me to recover everything. I would recommend this service to my friends.
Sam Heylen
One happy customer! My wife's iPhone suddenly crashed and having not been backed up in over a year we thought we had lost all of her photos, videos etc including baby photos of our 3rd child. Apple said there was nothing we could do except try a data recovery place. Payam were fantastic from whoa to go. They recovered all the data and even provided an iTunes backup of the phone. Couldn't recommend them more highly. Thanks guys
Naomi Petersen
Payam Data Recovery have successfully recovered data for me twice. I was delighted to get my data back! and very satisfied with the level of communication and service.
Chad Jason
Payam saved seven years worth of our family photos. They extracted data where others had failed, did it in a short turnaround, offered a great price and were very positive to deal with. 100% recommend!
Name withheld
I have worked as an IT Support technician for over 10 years. I have often been able to recover data for clients. If the drive is able to spin up I can often get data off. But not this time! This drive just crashed with no warning, no slow writes and reads. Just bang and gone. Since the drive contained varieties of information in various states of backup, it was commercially important to try and recover it. The guys at Payam worked their magic and recovered as far as we can tell all 240 GB of files. Payam now provides me with another option for clients who must have that data back. Very professional, very helpful.
Leon Ure
Payam managed to recover nearly all of my files, including non-generic formats, after the corrupted HDD was formatted and then another HDD was cloned over the top of it. I highly recommend Payam!
Emilyy
I cannot thank these guys enough!! i was travelling overseas with a group of friends taking photos on my iphone. Sadly one of my friends lost his life overseas and on the second last day my iphone hardware malfunctioned and my phone turned into a brick, losing all our memories. i went to a shop who said it wasn't their problem and i will never get my data back. THANKFULLY for the team at PAYAM Data recovery i was able to get back all of my pictures and nearly all the data was recovered from my phone. Meant so much to me, such as lovely company always kept me up to date
Clements Clark
Our 4 drive business storage device had been unsuccessfully backing up for over 6 months (without our knowledge). Upon a second drive failing we finally became aware of the issue. With the failure of the second drive, access to all server information was unavailable.
With six months of valuable information no longer available we put our trust and hopes in Payam Data Recovery. We invested in a quick turnaround and were not disappointed. We are now back on track with all information recovered. Thank you for saving our bacon!!!
Ned Farhat
Outstanding work time and again, no matter how complex the situation. Always keen to work with me on urgent requirements and deliver a quality outcome. Would never recommend anyone else.
