Sean G.
Communication from both Payam and Craig in Melbourne was outstanding; I was kep updated on the recovery via email, voice and text and had the data that I thought was lost back in less than a week!
Jerry
When my HDD failed I was in shock thinking “that didn’t just happen, did it?” Everything I thought was worth keeping for the past 10 years was on that Drive. The guys at the local PC store couldn’t even read the drive, saying “it has some big problems” & suggested I give the guys at PAYAM a call & send them my HDD. Glad I did! I now have all my data back without losing anything. Payams communication & personalised service was excellent. If you have any HDD problems these are definitely the guys to call!
Annette Mi
After the death of my daughter, I had been all over Sydney and QLD to find someone who could recover the photos of my precious girl. The service I received was phenomenal and I would recommend them to anyone.
I had a 1TB HDD with Music and 10 years worth of photo's...the loss would have been devastating. I took the HDD to PAYAM and a day later all my data was recovered. Great service and eager to please. *** Thank You ***
Uday Shivamurthy
Losing data you thought was on an external HDD = bad
Dealing with the fact that you may never get your data back = worse
Dealing with Payam = PRICELESS!!
These guys are the best in the trade. They are extra-courteous, sincere, honest and best of all they provide TOP value for money. I lost data on a 1TB external disk drive that had two 500GB disks in it. I didn't realise the product had hardware RAID, like an idiot I did not enable it and simply backed up data with no RAID!!!
Payam, recovered **all** my data, could not be happier - thanks a lot Payam
Desiree Jefferson
After taking my broken iphone to two other places and being told that data was completely irretrievable, I then took it to Payam, where they were successful in retrieving all of my data! Definitely take it here first! Great service and very friendly staff. 10/10 would recommend to anyone. These guys honestly saved my life
Callie Smallwood
I was extremely happy with the work you completed recently! You were able to recover all my work, photos, music and everything I had asked for, also, every staff member I encounter was very polite and helpful, I will definitely recommend Payam Data Recovery to friends and family
Rabia Din
I had lost my data after asking in Canada and Dubai none could do the job when I found Payam they did an excellent job for me I recovered more or less everything. I can't thank them any less as I had thought I won't ever be able to recover anything back. I had basically all the pics and videos if my son so I'm very happy to have recovered quite a bit thank you Payam they have lovely staff and lovely support they keep u posted at every stage what they are doing till the last moment which is very good thank you once again a very happy satisfied customer of yours I would definitely recommend you to many others!
Shane Quinn
I am very happy with the service and the professional manner. Especially that I wasn’t slugged an exorbitant price when you guys knew you had me by the Sh&Curls. I will recommend you back to Glencore who sent me to you.
Ann
Great service. Recovered all my files. The process was clear and informative. Was not quite willing with the price that was initially quoted but with the discounts that were available (really helps for a student) and the outcome, money well spent.
Vinnie McDonald
I was very happy with both the service and end result.You kept me informed the whole way and I was lucky you could retrieve most of my photos,which had much sentimental value.I feel you do a great job, the only thing I wished I could change was the price, but at least I could split it
Name withheld
During May 2009 I was attempting to complete my HSC year at school. Being a student who uses a laptop all my work files for the previous 4 years, including the entirety of my Preliminary HSC and what I had so far done of the HSC, were stored on my computer. Hence you could imagine my horror when I attempted to turn on my Laptop only to find it wasn’t possible to access any of my notes. After a month of differing computer technicians attempting to recover the files I was eventually directed to Payam. Within 24 hours I got the phone call saying they had isolated the problem and offered with a quote to move forward, due to the important nature of my files I immediately moved forward and despite not asking for the express service my files were recovered within the week. On top of this Payam then proceeded to sell me and exceptionally cheap and high quality Seagate external hard drive. This has since ensured that not only are all my notes accessible to me but they are also backed up to avoid this problem happening again. - Jack Thorburn"
Gaynor Macdonald
Payam recovered almost all my data from an external hard drive - after I had two hard drive crashes in one week. They tried hard but couldn't do the same for a friend so I know how hard they work to make this happen. In both cases, they were excellent to work with, professional and courteous - how all business should be conducted.
Debora Lewis
Thank you for your professional service from the first enquiry to the end result of my Data being successfully retrieved. Your staff are polite, very helpful and go the extra mile to help customers. If I ever need you services again I would not hesitate as I know my Data is in safe hands. I would strongly recommend this company to anyone that needs that special data saved from a crashed hard drive. Thanks once again.
Alex Huang
We were superbly happy with your work, it was a job well done. We never have thought we would get our important data back until we came across your firm. The job was completed on time, on budget and nothing was lost. We can’t recommend you enough to our friends! Thank you so much for your help.
Stephen Todd
My hard disk crashed and I lost everything. I took it to my local computer business that I deal with and they were unable to retrieve any of the disc contents. I had not backed up the disc for the past 8 months or more and had all of my work files as well as family photos and important emails that were lost. I sent the disc to PAYAM and they were able to retrieve all of the contents completely and at an extremely reasonable price. I had trouble retrieving one of the hidden files as I have limited knowledge in that area. I rang Kevin at PAYAM and he walked me through the steps that enabled me to access the file and retrieve the information. I found their service, advice and help to be excellent and would highly recommend them.
Alison Wong
AMAZING. I was devastated after I was told by other phone shop/s that data was irrecoverable on my phone (3 years of un-backed up memories right there). I wasn't in a rush (2-3 week expected) but I got a call back from Lachlan in 2 days saying it was all restored successfully. THANK YOU SO MUCH!! You guys are amazing
Grant Gittleson
Just a short email to thank you for your excellent technical service. We are a technical Integration company and usually do data recovery for our clients ourselves. When we were unable to recover any data from our clients NAS box we thought it was all lost and sent the drives to you as a last resort, not only did you recover all the data but you did so quickly and efficiently. It was a pleasure working with you and just wanted to send a short note to say thanks.
Darren
I have been using Payam for probably a decade now. They have never been unable to recover data for me. Their skills and customer service are exemplary. Most recent was a SSD that would not detect in bios, previously I have had data recovered from a failed raid 5 array, a fire damaged drive and some other failed hard disks I recommend their service to everybody
Ian Mansell
Amazing service from start to end. My drive data was saved! Payam held onto the drive whist I was on holiday, then followed with a call to arrange suitable delivery on my return. I wish all companies were like this.
Geoffrey B
My business consists of many training programs which are in PPT format. Being too busy to back up files I was faced with the inevitable when I experienced a major disc crash. Many people I spoke with, both in Australia and in Hong Kong, told me that it was a lost cause to get the information back. Not Payam. They were able to recover almost all of my information and I am incredibly grateful to them for the service they offer. Lesson 1. Backup all data Lesson 2. If the situation does go snafu get in touch with Payam
Magdalena Lapcevic
My 1T external hard drive failed while I was backing up! There were over 25 jobs in there, the hard drive was not working ... I was in a panic in my clients needed there images for an upcoming publication!!! Thank goodness for these guys!! Superb team who found all the data and in record time! HIGHLY RECOMMENDED!!!
Duncan Marshall
I had a great experience when a NAS enclosure failed. PDR were able to quickly ascertain that the disks and associated data were intact, and recovered all data, whilst keeping me informed of the progress.. Great service. Well done
Stephen Schilg
All in all I couldn’t have been more pleased with the process. I was quoted over $800 by a local company, who couldn’t promise that it was able to be fixed.
I saw the prices on your website as well as the free quote and no fix no fee offers. Couldn’t have been a better deal. I posted the HDD down along with a spare to move the recovered data onto. I selected the economy option by the recovery was done within a week! Could not have been happier with the whole process!
Shane Roberts
You guys did some recovery work for me and I would like to say thank you for your great work. The seed of your work was great and you helped me out on a great price. I would like to thank the team at reception for putting me at ease. Thank you again and I will recommend Payam Data Recovery to all that need recovery work done…….Thanks again
Katherine Pearce
So impressed, not only were they able to recover all my data but they are extremely professional. For free, they quoted me a price within a day and took into account my student status. Additionally, they showed me how to access all the recovered data and called me back a week later to see if everything was alright. Don't bother with mac medic or apple care, Payam Data Recovery is definitely the way to go!
Su Johnson
Very happy with Payam’s services. Tried the local IT shop, useless! Next time will go straight to Payam.
Chris Finch
I am eternally grateful that Payam were able to restore almost all that was lost but especially all my family photos from years back, that was priceless.
Elly Hurley
I recently had a need to use Payam Data Recovery as my Mac crashed partway through an update and my Time Machine Backup would not mount! It was panic stations all round - years of photo's, emails and other data that wasn't in Dropbox potentially erased...
Luckily I chose Payam Data Recovery to recover the data from my Time Capsule. Keith and Payam were brilliant, they were quietly confident from the outset they could get my data back, and they did. Not only did they provide me with all the data in folders I could use, they were able to get the SparseBundle onto another disk - so I effectively got all of my data back. I would highly recommend this company for any data recovery you need. They are professional and understanding of the emotional needs of someone that's facing a potential disaster. Thank you Payam and Keith, so pleased to have found you
AraKia
I dropped my hard drive and it stopped working, it had all my photos and important back ups on there, I sent it to a data recovery company who spent 3 days on it and said they could not find anything on there and that my data was gone!!! not wanting to accept this I found Payam Data recovery and sent it to them, they were able to diagnose why my drive was showing no data and bypass the encryption in a way that allowed them to get the data off they managed to save everything which was a massive relief to me and my partner! the staff where professional and courteous at all times and sensitive to the stress full situation I was in, I will forever be in debt to them for the work they did!
Mindy Cole
After dropping my iphone in water and then it not turning on or charging... I thought I had lost my thousand photos and contacts and everything else my life depended on with that phone. I sent it down to the guys at Payam and after only a few days I got the call to say all had been recovered! I am so grateful! Thanks again guys! appreciate it a lot
Adrian Chitoni
Kane from Payam Brisbane was great and easy to deal with. They definitely know what they are doing and have all the advanced tools and fancy software which can talk to the drive's firmware directly to recover nearly any faulty drive. In our case our sata hard drive would turn off during data recovery with r-studio and reply with CRC errors. They managed to recover all the data on it and clone it 1:1 to a new drive that was bootable.
Great job, reasonable pricing. And the person you talk to is actually the person who does the recovery so you don't talk to a clueless front desk person. They are definitely one of the best in their field and this is coming from an IT specialist with 20 years experience.
Ceasar Levine
My hard drive fell off a desk last week. After talking to 2 other data recovery labs - Payam was the most helpful on the phone. They were the only company who gave me a fixed price and were recommended by Western Digital in New Zealand.
Michael Payne
I am writing to tell you how satisfied I am with the service that you and PAYAM provided.
As you may remember, I had a WD Passport drive that had archived mail files, presentations and documents stored on it. The drive died during a trip overseas and I was desperate to recover the information. I found your advertisement on the internet and also found some independent references on other forums and blogs as to the quality of work that PAYAM was able to provide.
Costing was visible, nothing was hidden.
From the first phone call contact, to the final pickup, PAYAM provided exemplary service and support. Email replies were fast, and the phone support was excellent - Craig Nevans is an excellent resource and a real asset in critical situations like this where communication is vital.
At all times I knew the situation with the recovery and the process. Despite the possibility that the information would not be able to be recovered, you were able to retrieve the documents and mail files and so I am able to maintain my archives and so avoid a significant amount of work and also heart-ache when trying to look for older information.
I would recommend PAYAM to anyone in a similar situation who needs honest, professional cost effective service and support. Thank you again.
Matt C.
Crushed my Mac!!! That was bad enough, thankfully Payam recovered all the data on my SSD. Terrific service and a real relief. Cheers Campbell!!
Besharl Hein
You did a great job from start to finish, and it was very much appreciated.
KishanGoonniah
I was very happy with the service provided from the free and fast assessment to the total restoration of my data on time and at a great price.
Scott McGuirk
I bent a USB stick with a lot of precious data on it. I contacted Payam and they explained very clearly their service, the process and the probability of retrieving the data. They indicated it would take 5 days to complete but I picked it up after 3 days. Great service. Their communication via email and SMS was timely and informative and the result was perfect. A+ for customer service
Say Hipson
About a year ago my younger sister passed away, and a lot of pictures of us were on a hard drive I accidentally put on wrong power supply and burn the PCB. Never really went into recovery, because why should I, is not that it was critical for me. After I lost her, I wanted to recover the images of us as young kids. The website was very clear, and their reviews substantial in my choosing to take my drive here. The team was very friendly and offered great advice. The picture I recovered are worth so much more than I payed. Thank you!
Nick Ni
Had a WD mybooklive that stopped working after 3 years. Had about 700GB of data on it. Payam informed me initially that the disk was full of bad sectors and they proceeded to recover all the files. Great job.
Jayne McCabe
I cannot rate the service provided by Payam Data Recovery highly enough! I have done a few big things in my life, such as getting married and building a house where you would reasonably expect to receive great service, but this exceeded even those!!! Payam are very transparent and upfront about the service they provide and so you can rest assured that they will do everything to get your data back. The emails I received along the way were both regular - so I never had to wonder what was going on - and they addressed every question before I had even thought of it. The shipping and payment process is simple and hassle free. This is a good, honest Australian company and the best at what they do
Joseph Vitelli
Merlin the magician would be impressed Payam’s feat of data recovery. After being told by our IT staff to trash the hard disk as recovery would not be possible, Payam excepted the challenge and delivered 100% of my data back to usable. I went from feeling that my world had ended to jubilation when I strolled through all me files- thank you so much!
Duncan Yelds
OMG! I have just gotten back my lost files that were inadvertently deleted when we changed a mail server across recently …….. Now I was told that to recover a .pst or an .ost file was not possible ……Or highly unlikely to recover any useful data. Yes the guys at Payam data recovery had my PC for 10 days – but to look at the recovered files and see that 90% plus of my lost email data was recovered was extraordinary – yes 12 years of client communication was recovered from a hard drive and file type that shouldn’t of been recoverable.
These guys went not only an extra mile they circled the globe finding a solution to recover my lost data – the value of their work is far far outweighed by the cost of what I would of lost in client records. You would be stupid to allow anyone else to attempt to recover your precious data.
Chad Jason
Payam saved seven years worth of our family photos. They extracted data where others had failed, did it in a short turnaround, offered a great price and were very positive to deal with. 100% recommend!
Steven Patterson
I was very happy with the support and service provided by PAYAM in Perth.
Updates on the progress were consistent and provided progress of the work being done. I even received an email apologising for the job taking longer than normal, are rare customer service you see these days. I’m happy to point all clients to PAYAM for data recovery jobs.
Pauline Chegg
Payam is an excellent service for recovery of data with damaged devices. The staff are professional and service is prompt . The establishment Is geared to customer satisfaction
Beth Ammerman
I too was bitten by the "why didn't I backup my data!" regret. I thought 14 years of photos, music and business files were simply dead and gone until I discovered Payam. Great service, 100% of everything restored. It does cost, but worth it! Thanks
Gary Reed
Once again, Payam demonstrated its technically superiority, outstandingly professionalism, and absolutely reliability. You turn a disaster into a pleasure every time. You have earned my endorsement and strong recommendation.
Brad Cann
Friendly staff, perfect services. My 500GB hdd has MBR corrupted and I tried couple of recovery software but unsuccessful. I brought it to Payam Data Recovery with very little hope but they help me to recover everything. I would recommend this service to my friends.
Leon Ure
Payam managed to recover nearly all of my files, including non-generic formats, after the corrupted HDD was formatted and then another HDD was cloned over the top of it. I highly recommend Payam!
