N Maurice
I had an old but reliable computer system which I depended on for years, for most of my programming tasks and research work. The processor is a Pentium II 100 MHZ, 8 MB RAM running windows 95 as the main operating system (responsible for booting) together with windows 3.11 for workgroups, with two HDD of 424 MB and 540MB capacity respectively. The two drives C (the master drive) and D were compressed using the MS compression program Drvspace which comes with Windows 95. The compression process yielded 4 drives: C as the master drive, D as the subordinate drive, together with two virtual drives H which is the host for C and G which is the host for D. The system was vigilantly protected and was not connected to the internet. The nightmare started during the completion stages of writing my M.Sc. thesis (the relevant data was stored on the D drive), the system crashed unexpectedly due to a physical problem with the master HDD C comprising some bad sectors. Subsequently the corruption led to the modification of the master disk partition tables, which in turn was interpreted by the BIOS in a manner that led to its failure in finding the system files within the booting sector. Accordingly, the booting process was constantly failing with the message DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER Moreover the data on the four drives was not visible! There was no joy at all, when trying to start the system using a system disk, and when running SCANDISK diagnostics on the C drive, there was the indication that the CVF (compressed Volume File) logical structure is intact, with no bad parts. i.e. the FAT, etc but the directories cannot be accessed, as the drive is dismounted, with the advice to mount the drive through installing Drvspace (already installed). A weak earlier to that event, I heard of PAYAM on the radio with the catching phrase We can recover data that is deemed by many as unrecoverable. Luckily on that day I wrote down their web address. I went to seek PAYAMs services regarding my computer problem. When I first got there, I was given a sheet of paper to describe the problem and list the most important directories to be recovered. I was asked to explain the problem orally as well to a very courteous and good listening member of the team. On that same day I was sent an e-mail by PAYAM, listing and explaining the various methods of advanced software recovery which is on offer, and the agreement terms involved. In few words, the PAYAM team was able to recover the entire data on all drives despite the complications arising from the compression procedure (the data had to be decompressed) and the outdated technology involved. What impressed me the most beside their technical prowess was their quick professional responsiveness to enquiries and questions during the period of recovery. During that duration, I was gravely worried to lose my valuable data, and had many questions and suggestions. A PAYAM team member usually communicated with me through e-mail or by returning my phone call, the very same day I raised an issue or had an inquiry. Moreover, on the recovery day, I had a very pleasant and informative chat with one of the team members regarding the most efficient backup methods and reliable storage devices. I am very satisfied with the result I got from the PAYAM team, I was able to recover data that took many years to collate. and which if lost would have been devastating. I would strongly recommend PAYAM recovery services to all my friends and colleagues when facing similar data recovery problems. I would also recommend them to everybody in need of their services, because from what I experienced, they are simply the best in their field.
Name withheld
After approaching two data recovery companies and being told in each case, after initial investigation payments were made, that the data was unrecoverable, hope was almost lost as well as the data. Payam Forensic Data Recovery was then mentioned to try. The service from start to finish was exemplary. Most of the data was recovered on essentially an unrecoverable data drive. This was remarkable as the drive has been opened and tampered with from two different companies previously in their attempts of recovery. Without hesitation I would recommend Payam for data recovery, as from my experience they are the company that got the job done, it’s as simple as that.
Thomas J
Thank you Payam Data Recovery, thank you Kevin! The only company which is available all weekend. They recovered all of our lost data the same day. We are so happy that we got our world trip memories back. Worth every cent, five stars well deserved!
Aaron D
Very professional outfit. Kept me informed, were prompt in getting back to me and it seems like they enjoy what they do. very satisfied with their service and work.
I will definitely recommend them to anyone that needs their data recovered from dead or defective disks.
Julian Tullier
I’m extremely happy with Payam’s service and support. Whilst I picked the cheapest/slowest option, my data was recovered in a very short period of time and certainly exceeded my expectations.
Wendy (surname withheld)
I was extremely happy with the work you did for me. Your prompt service and communications about what you were doing were excellent. You saved all my photos,Thank you.
Anthony Stokes
I was so relieved when I found out you retrieved all the data to get my business up & running again.
I was recommended to you by Phillip Chen from Solutions 4, as he has referred others to you always with a positive outcome. I will not hesitate to use your service again if needed & will not hesitate to refer you to others.
Thank you again, you saved me!
ShaikhoonGhafoor
I’m very happy with the data recovery work done. Overall, it was a great service provided and I will definitely recommend it to others.
James Farina
Payam Data are amazing. They recovered the birth of my daughter on DVD. They made my day, It was like winning the lotto. I am ever so grateful for their amazing work. Thank you! Thank you!
Jay Lesquillier
Kane was very helpful and professional
Stephen Todd
My hard disk crashed and I lost everything. I took it to my local computer business that I deal with and they were unable to retrieve any of the disc contents. I had not backed up the disc for the past 8 months or more and had all of my work files as well as family photos and important emails that were lost. I sent the disc to PAYAM and they were able to retrieve all of the contents completely and at an extremely reasonable price. I had trouble retrieving one of the hidden files as I have limited knowledge in that area. I rang Kevin at PAYAM and he walked me through the steps that enabled me to access the file and retrieve the information. I found their service, advice and help to be excellent and would highly recommend them.
Raven V.
I couldn't be happier with the service I got from Payam. I saw 4 different companies before them who told me they would not be able to retrieve my lost photos. I was very distraught as I had just been on my first overseas holiday. Payam were able to get every single photo back. I would recommend them to everyone!
Donna Bonnel
They did a great job recovering all my files. What a relief!! Very glad I found Payam. Happy Customer 🙂
WUL
Wes from Payam Adelaide was unbelievable. Explained everything and saved our CF Card containing a video job that we couldn't replicate. Amazing. The price was spot on and the service level was first class. Thanks so much!! Your saved our data and our lives
Maggie Sharp
The relief of hearing the news that most of my data had been recovered was huge! To potentially have lost the first three years worth of photographs of my children's life was heartbreaking but thank god, these guys managed to save it and I'm so grateful! Super professional and lovely customer service. I felt I was in good hands and I really appreciated the regular updates on how the work was progressing. Warmly recommend Payam!
Devyani Rangnekar
I was highly impressed with the prompt and efficient service provided by PAYAM. I received updates from the consultant I dealt with exactly when I was told I would. My USB flash drive stopped working and I was at risk of either losing a great deal of personal and work data, or paying exorbitant sums of money in order to recover it. In comparison to a lot of other quotes that I got PAYAM was reasonable and I got all my data back. I highly recommend their services.
Jayne McCabe
I cannot rate the service provided by Payam Data Recovery highly enough! I have done a few big things in my life, such as getting married and building a house where you would reasonably expect to receive great service, but this exceeded even those!!! Payam are very transparent and upfront about the service they provide and so you can rest assured that they will do everything to get your data back. The emails I received along the way were both regular - so I never had to wonder what was going on - and they addressed every question before I had even thought of it. The shipping and payment process is simple and hassle free. This is a good, honest Australian company and the best at what they do
Joanne Hansen
I am happy to say that Payam saved the day for me and I would recommend them anytime. They managed to retrieve data from a broken hard drive from my new video camera which stopped working half way through my son's international sporting competition and o/s holiday. I was told by others it probably could not be done but Payam managed to get most of it off for me. They were extremely efficient and kept in contact with me even after I had the recovery disc to make sure it was OK.
Karl Balian
Hi, i was extremely happy, you recovered all of the videos from our MacBook and especially the one we thought we had lost, a very special and funny video of our son. Priceless!
Kalvin Dever
We recently had a disk turn faulty in our 4 Tb striped raid storage. Consequently, we faced loosing all the data, some of which was irreplaceable. I found Payam after a Google search and some phone calls to other storage recovery service providers. Payam was the only one who understood the importance of the data to us. I sent the whole device to him and could not be happier with the service. It was fantastic. He gave me a quote with different options including timeframes from which I could choose – and then he met them. I guess the ultimate endorsement is that I have sent a second disk with faulty heads to Payam to have the data recovered. If you need data recovered and customer service is important to you then give Payam a call.
Signworks
We were referred to Payam after our computer technician was unable to help with a hard drive that had been affected by a power surge. The team were more than helpful, keeping us updated by phone with their progress. Payam managed to recover 100% of the data we had lost and our brand new hard drive was delivered with in the week. Couldn't have been happier with the price. Fingers crossed we won't need to use their services again any time soon but we would definitely recommend them!
Liz Pemberton
I was told: “External hard drive devices can easily get corrupted – especially, if the hard drive is not ejected correctly.”– but, in error, I did this and sure enough my external drive device “DIED”!!! I went to Apple Store where I purchased the device.
They said: “Sorry, bad luck; the data is corrupted; nothing can be done about it.” I was desperate. I investigated Sydney Seagate Service Centres and I tracked down Payam Data Recovery at North Sydney. I took my device there and within a couple of weeks and after paying a very reasonable cost, all my data had been recovered. Wow!! They achieved the impossible and at every step of the way, they were enormously understanding of my distress & enormously helpful in getting back to being fully operational. Thank You to all at Payam!
Name withheld
My external hard drive simply died, along with about 2 years worth of family photos and some work related records. Found PAYAM on the net. Was impressed by the testimonials. They recovered all of the data without a problem. Easy!! Perhaps more so, however, it is great to know PAYAM exist so that if I have similar issues in the future I am covered. Richard Andrew
RoseDi
Thank you for your excellent work, after 3 attempts of trying to recover my photos from my iPhone which I had dropped in the toilet and just stopped working, Payam were able to recover everything from my very dead iPhone!!! Excellent customer service!!! Thank you so much!!!!
Diane Pain
I lost very sentimental photos due to a corrupt card. I was quoted $800.00 to recover them by the other data recovery company. Payam did it for 1/4 the price, I couldn't believe it. They were easy to deal with, kept in constant contact so I knew exactly what was going on, and got the disk to me very quickly. Yay, I thought I might never get those photos back, I'm overjoyed. Thanks guys. If I need help with business data recovery I know where I will be going.
Ettore Siracusa
Very satisfied. Friendly and reliable service and relatively inexpensive; two other quotes were more than double what I paid for at Payam. Happy to recommend.
Phil Elliott
Quick, efficient kept me well informed at every stage. Great service.
Frederic Lai Tham
Simply the best 🙂
Massimo Papa
Payam data recovery has saved my business. I went overseas and when I got back my Nas double hard drives were not working anymore, both of them. I took the hard drives, still in warranty, to the shop where I bought them, but they told me that they could not do anything, than I found Payam data recovery in Perth. In only 3 days I got all my data back up and the staff gave me tips on what to do to prevent it from happening again. Since than I have recommended them to some of my friends and they always came back very happy.
Daniel McLoughlan
I had a failed RAID pair and a backup drive that died in the same week - the perfect storm. Payam in Sydney recovered everything for a really reasonable cost.
Elly Hurley
I recently had a need to use Payam Data Recovery as my Mac crashed partway through an update and my Time Machine Backup would not mount! It was panic stations all round - years of photo's, emails and other data that wasn't in Dropbox potentially erased...
Luckily I chose Payam Data Recovery to recover the data from my Time Capsule. Keith and Payam were brilliant, they were quietly confident from the outset they could get my data back, and they did. Not only did they provide me with all the data in folders I could use, they were able to get the SparseBundle onto another disk - so I effectively got all of my data back. I would highly recommend this company for any data recovery you need. They are professional and understanding of the emotional needs of someone that's facing a potential disaster. Thank you Payam and Keith, so pleased to have found you
After my hard drive had crashed i initially thought the recovery of lost data would come easy, but soon found out this was not the case. after months of failed attempts and non return phone calls and emails from some other company's i heart about payam data recovery through the radio. the one company i should have dealt with from the beginning, the service and the knowledge the company showed me was great. i am now happy to have 100% of my data recovered and a company i know i can trust if anything had to happen in the future.
Audrey Dyer
Thought all the photos from my iphone were gone but after having the phone for only a day, Payam had recovered all the data and sent my iphone back. Could not be happier
Scott E
I was told that the likelihood of even recovering my external hard drive was 20-30% from another person.......... but when I took it to Payam they told me they would try their best - and boy did they deliver - They recovered 91% of my lost data - and this was amazing considering I thought I would not have a hope in actually recovering it at all - The team at Payam were beyond Fantastic and I can't thank them enough = I will definitely be using them again if I am ever in a situation like I was.
Leon Ure
Payam managed to recover nearly all of my files, including non-generic formats, after the corrupted HDD was formatted and then another HDD was cloned over the top of it. I highly recommend Payam!
Ashleigh Roome
Thanks for retrieving my holiday photos!
Nick Ni
Had a WD mybooklive that stopped working after 3 years. Had about 700GB of data on it. Payam informed me initially that the disk was full of bad sectors and they proceeded to recover all the files. Great job.
Geoff Wells
Payam was very effective, efficient and professional in recovering all data from my MacBook Pro, good Sydney location and open to meet post business demand, (till 6pm), worth a try every data issue time!
Henk de Weerd
Dear Wes, During our latest visit to Vietnam and Cambodia I made the fatal mistake of carrying out a request from my Tablet to format my SD card I mistakenly thought that did not affect my CF card. Unfortunately it did and I lost at least 1 day of photographs taken in Saigon. I asked various people if they could be retrieved only to be told by most people it could not be done. However a salesperson at Harvey Norman, Yes there, told me not all was lost as long as I had not done anything with the card but they could not do it nor would he suggest anyone. After some research I found Payam on a google search and with an office in Adelaide I thought why not give it a try. I spoke with Wes and although he would at the time not give me a guarantee he would look at it and let me know what he found. He did so early next day, including a print to show me. I gave him the go ahead and within days I had all my photos back, both Raw and JPG files. The thing that most impressed me was the fact that if I was not 100% happy with the result Payam would not charge me. How good is that!
Thank you Wes Hliniak, Thank you Payam, you both saved me a trip back to Saigon. Come to think of it?
Kind Regards
Henk de Weerd Nairne
Debra Schroeder
Hi, I went to access some photos from my Samsung S5 and they had disappeared. There were so many of my grandchildren and I was devastated. I did some research and found Payam, and as they were in Adelaide decided to give them a go, didn't have anything to lose and all to gain. Fabulous, Wes was great, all photos recovered and I am so very happy. Will, and have already recommended you guys to anyone who will listen
Talitha Maher
I am so happy with everything you guys did. I was absolutely devastated when i thought all of the photos of my kids and all of my study docs were gone. You guys were so understanding and compassionate and it was such a relief to know you would do everything you could to save my data.
I was extremely relieved to have over 99% of my data recovered. I would recommend you to anybody and will use you again if needed (fingers crossed I don’t though). Thank you so much!
Our business relies on digital storage and when a drive fails it can cause great concern. We recently experienced an issue with a drive that was used to store critical client data. Without hesitation we sent the drive to PAYAM Data Recovery and they have successfully recovered all data and returned it to us on a new drive. Their communication and service is professional and courteous and everything they promised was delivered. If we have any future hard drive or data recovery issues they’ll again be my first – and only - call. NextGen Studios.
Name withheld
Payam Data Recovery performed an outstanding job they in recovering data from our damaged disk drive. As an organisation, I can say that we were impressed with the speed with which their team responded to our request and the courtesy and consideration extended to our staff. I was particularly impressed with the follow up contact, we received following the data recovery and the offers of assistance, should we need it. It is not often that I encounter an organisation which lives up to the claims made on its web site, but I am happy to say that, in my experience, Payam Data Recovery meets or exceeds all of the representations made on its web site. As a result of the way our incident was handled, I have recommended this organisation to other businesses we deal with and provided them with contact details. I can not think of a higher recommendation.
Roxanne Wiseman
My hard drive died and Payam managed to recover all my precious photos. Super quick and great service!! Thank you so much
Darren
I have been using Payam for probably a decade now. They have never been unable to recover data for me. Their skills and customer service are exemplary. Most recent was a SSD that would not detect in bios, previously I have had data recovered from a failed raid 5 array, a fire damaged drive and some other failed hard disks I recommend their service to everybody
After my laptop suffered death by drowning I was scared that I had lost all my work files. Advertisements, stock control forms, rosters, financial records, everything was kept on there. A family member recommended PAYAM as they had done some work for him and he was very impressed. I went In and spoke the them and they had a look for me. That day I had a response that they could get my data back no problems, and for a great price. Their service was very prompt and professional with clear communication throughout the whole operation.I definitely recommend PAYAM for data recovery services and they will be the first that I turn to if it ever happens again. Thanks guys.
Tori Keegan
Great service and work! Quick to respond to emails and with the recovery of my data off my hard drive. Would highly recommend and use again
Stanley Campbell
My experience with Payam was extremely satisfying. The service provided by the staff at Payam from my initial email inquiry and throughout the process was highly professional and exceeded my expectations of service. Staff responded too promptly to emails and returning phone calls, regularly provided feedback regarding progress of my data recovery and bent over backwards to assist me when I collected my recovered data and answered all my questions in layman's terms. Thank you to all.
(Full name withheld)
We were very happy with the service of taking a hard drive array set and restore all of the data for our client.
Sarah Hidayati
I am surprised to see how you recover the data and the good communication provided. Initially, I though the data would lost anyway. Keep up the good work guys.
