Customer's Reviews and Testimonials

Here are many more testimonials from our past clients

Jia

The service is so professional. Also, they gave me back earlier than they promised. All data comes back, which saves my day

Sarah M.

Very easy to deal with and very helpful staff. All my data was recovered.

Phil Heyne

That desperate sinking feeling of your hard drive failing can spoil your whole day. Thanks to Payam within a few days I had all my data recovered and back in my new computer.

Charles A.

I like the way they stand by their promises they have given me. The costs have been very reasonable. I completely recommend this company to anyone who needs data restoration.

Robert Ceic

Very happy with service. In this information age, knowing that such a service is available is quite comforting

Harpreet

My laptop had crashed and I had all my uni data in the hard drive. I didn't want to lose this important data and I found Payam. Great service, friendly staff which is well technically informed. My data was saved and the price I paid was also reasonable. Thanks to Payam for the help.

Johann Kelaart

Our hard drive went to sleep one day and low and behold we had no back-up. I took the drive to a local IT shop who advised the hard drive was corrupted and he did not have the technology to recover. Without hesitation he said he was confident Mark from Payam was required. Payam were so professional in their clear communication, likelihood of success and keeping me informed all the way. It took a solid 3 weeks but in the end all data was recovered. We are so grateful for this professional service and the care taken to recover all data from a seemingly dead drive. I am not a technical person, but I know it was a difficult job, but well worth the wait. Thank you, thank you, thank you. I would not hesitate to recommend Mark at Payam, but the first recommendation is - BACK UP YOUR DATA!!!

Ashleigh Roome

Thanks for retrieving my holiday photos!

Roxanne Wiseman

My hard drive died and Payam managed to recover all my precious photos. Super quick and great service!! Thank you so much

Ashley Moghari

I lost all my family photos on my external HD that just died. Payam were so great with communication as I live 4 hours away and had to post it to them. They recovered all my lost photos, very quickly which was great as we were so nervous to think the photos were gone. Very professional service too. Thanks again

Tommy Neilly

I called Western Digital tech support last month after my WD MyBook stopped working. They told me to try Payam and I'm glad I did. They were so helpful and got all my documents back fast. Was cheaper than I expected and the guys were very helpful when I was panicking. Thanks a million!!

Stanley Campbell

My experience with Payam was extremely satisfying. The service provided by the staff at Payam from my initial email inquiry and throughout the process was highly professional and exceeded my expectations of service. Staff responded too promptly to emails and returning phone calls, regularly provided feedback regarding progress of my data recovery and bent over backwards to assist me when I collected my recovered data and answered all my questions in layman's terms. Thank you to all.

Peter Reidy

Excellent service, kept me up to date along the process. Absolutely no pressure to pay unless satisfied. I had wiped nearly 1000's photos from my Eurotrip and they were able to recover the majority.. very glad I decided to get their help.

Jeremy Shellim

Quick fast and efficient. Expensive but they are the data experts and I reckon if they can't recover your data, no one can

Adam S

I am very happy with the service received from Payam. They recovered most (maybe all) the data from from failed my 500gb laptop drive, and provided the service in under 48 hrs, for under $400. Although the full service price was similar to others, I selected PAYAM as they offered a sliding payment scale, meaning that I initially didn't have to put my hand too far in my pocket with no idea of the outcome. That is- the financial risk was lower. I found the staff helpful and polite on the phone,and at the office, and there was even a follow up call to see how I went. I have recommended PAYAM to several of my colleagues and will continue to do so. My experience was very good. When you balance the cost of recreating/assembling your work, the money was well spent. But it is still no substitute for an effective, confirmed backup. But you probably already know that otherwise you wouldn't be reading this review!

Trudi Tomlinson

Very happy with service.

Karen Boulton-Welc

I was devastated when my local computer shop told me they could not recover the contents of my External HDD. They could ghost it, but couldn't get the files to open. The young fellow in the shop, after much research myself, gave me PAYAM's web address and I contacted them in their Sydney office. (much cheaper than everyone else I contacted) They got all of my files back except 1. How good is that....... Would definitely recommend them to anyone with Drive problems!

While our  IT guys were installing my wife's new work system I asked them to have a look at the home PC that had been performing erratically. They took it away and I  expected to hear back about some minor problem. Instead they said the hard disk had crashed and despite all their best efforts they couldn't fix the problem. While my wife and I have backup systems for our work PCs we had nothing similar for the home PC. This was not good news. There was a long history of home related correspondence and documents and a large collection of photos taken by our two daughters that were saved on this computer.  Our IT guys recommended Payam, so I took the hard drive over to North Sydney hoping for the best. As it turned out I was not disappointed with Payam being able to recover everything. They put it on an external drive, which is now the backup, and all ended well.

Krecs

Excellent personal customer service. Fixed my 1Tb hard drive quickly, and explained the whole process. If I ever have recovery issues again this will be the guys that I would deal with.

Aziza Ibrahim

Really appreciated the work you did for me and recovering the data on the hard drive.

It contained photos of the first two years of my son’s life and with no other copies and backups of these at the time (I’ve since learnt my lesson) I was grateful for your service and success in recovery most of these precious memory.

Greatly appreciated and highly recommended.

Teddy Clune

When I first realized that I had lost all of my photos on the camera memory card I was devastated. Payam Data recovery were professional, fast and delivered exactly what they said and more. I have been telling all my friend about this service.

Wallace McGee

Your work was prompt, efficient and achieved 100% recovery. Excellent work and excellent service.

Jennifer Baxa

Wow! You saved 10 years of my kids photos from birth to school. I was devastated. After calling Western Digital support they told me to give you a call. I'm glad I did. Awesome service.

James Barret

I was quoted almost $2k, told parts needed replacing and it would take 4 weeks. Luckily I found Payam! They were a quarter of the price, nothing needed replacing and they were time efficient. These guys saved our business. I would definitely recommend!

Chris Finch

I am eternally grateful that Payam were able to restore almost all that was lost but especially all my family photos from years back, that was priceless.

Paula Tripp

Excellent service done by Wes. All data was recovered and saved to a new hard drive and completed in good time and returned to me. Only having to pay if able to recover data. Thank you.

Janine Sabeh

The PAYAM Data recovery men are my IT hero's! l was given a quote within 24 hours and they even took the time to explain to me all my options. After being turned down by 3 other people Paolo Bileci saved the day and did so at a very affordable price! It just goes to show that not only are these men friendly and professional they are incredibly knowledgeable.

Don't waste your time/effort/money on anyone else PAYAM really are the best in the business!

Name withheld

“My network attached storage recently ceased to be accessible. Among other things it held my iTunes music library and the thought of having to rip all those CDs again was not at all appealing! After spending some time troubleshooting the problem with the manufacturer, they referred me to Payam. The service was friendly and professional and in a matter of days my data was recovered. Their post recovery follow up was also first class in making sure that all was in order and my system was back up to speed.

Emma B

Excellent experience with Payam. They recovered data for me that no one else could. Definitely worth it to recover years of lost photos. Thank you!

Karl May

I was in tears when my USB flash drive snapped in half. Another data recovery company had it for 3 days and said it could not be recovered. Payam Data Recovery told me they recovered it using a chip off method that not many other places could do in the world. I believed them as i got all of my data back about 5 days later. I hope i never need data recovery again but i would definitely recommend Payam data recovery.

Tania Pickering

“I was really happy. I will recommend you guys!

Victoria – Melbourne

A great service. We had told by another place (who had been otherwise really helpful at repairing the computer) that they could not retrieve the data. Craig at Payam not only recovered it all but then was so helpful at helping us reload it onto our new system. Very grateful for their service.

Aya Yamashita

I was super happy about my data recovery being done early this year. Kevin was very helpful and gave me a lot of advice. Thank you so much!

Rick (surname withheld)

Your services were second to none and I couldn’t be happier.
I hope I don’t need your services in the future, but in any case, I wouldn’t hesitate to return
And to recommend to other people. Keep it up!

Dave Owens

We were very happy with the work done to retrieve the data. There was four years of company work that we desperately needed retrieved and it was done without any fuss

Stanley Armstrong

Payam really delivered exceptional service in what was a very critical situation for me. A lifetime of photos were gone as were all my accounting records. They retrieved all my data in a timely manner with professionalism. Highly recommend! A++++!!

Anh D.

This service is expensive but it is worth the money if you really need to recover your important data.

After a water damage incident that all but destroyed my laptop, I was in a complete panic as to what to do.  I was in the middle of writing a postgraduate thesis and feared that I had lost it all, along with with all my photos, research and other various projects I had been working on for the past four years.  I was referred to Payam Data Recovery by an Apple technician, and to my absolute delight (and relief!) they were able to retrieve just about everything off my hard drive!  What is more, they were constantly in touch with me throughout the process with quotes, updates and general courtesy calls.  I'm dedicating my degree to them!  Thanks guys!

Matthew Keith

Our business has recently started utilising the service of data recovery that Payam offers. They are a very professional unit and work seamlessly with our end users. On each occasion Payam has been able to complete full data recoveries. Thank you!

Megan Hobson

I lost important data on a memory card and my friend recommend Payam to me. They got quick response and successfully rescue my data. Thanks again Payam!!

David F.

Payam recovered important data from a remote research expedition when an SD card split in 2. No other data recovery service were able to recover the data and Payam persevered for months until they were successful. We are very grateful and pleased.

Cavern S

Craig Nevans from PAYAM data recovery I own a recording studio and have had success with PAYAM,i recommend any commercial recording studios, musicians with home studios, Multimedia business etc to use the service PAYAM data recovery in the result of a system failure. Thankyou Craig for restoring my files and preventing my business from incurring a great loss. Regards Mark Belcastro

Karen Wightman

Incredibly pleased with the professional and confidential service afforded, honesty regarding what might be achieved and the associated costs, the timeliness of the service, and the outstanding results. Highly recommended.

Joseph Vitelli

Merlin the magician would be impressed Payam’s feat of data recovery. After being told by our IT staff to trash the hard disk as recovery would not be possible, Payam excepted the challenge and delivered 100% of my data back to usable. I went from feeling that my world had ended to jubilation when I strolled through all me files- thank you so much!

Name withheld

Great Service, Best Price. My external hard drive stopped working which I was using to backup my work and family photos for years! I searched google for data recovery companies and Payam's website was by far the most helpful, their services were the best priced and the location was perfect. So I rang Craig and he said to bring in the drive for assessment. After bringing it in I got a mail from Craig the same day to say what the damage was and to confirm the quote. Now that's service, I was really impressed. Payam recovered all my data within the agreed time. You can't ask for more than that. I would highly recommend Payam to anyone. Thanks again.

Kenneth George

I have used Payam's services for years and I have never been disappointed.

Joseph Vitelli

Merlin the magician would be impressed Payam’s feat of data recovery. After being told by our IT staff to trash the hard disk as recovery would not be possible, Payam excepted the challenge and delivered 100% of my data back to usable. I went from feeling that my world had ended to jubilation when I strolled through all me files- thank you so much!

Lauren Lime

After losing my photos on a trip of a lifetime, I was quoted $1700 from a local Canadian company to retrieve my photos due to the complicated nature of my data loss problem. Devastated, I thought my photos were lost forever. After what seemed like endless searches, I heard about Payam through an online blog and sent my broken SD card across the ocean in hopes that they could recover my memories. I chose to pursue the economy service for $300 and immediately began communication with Payam. They were able to recover my photos and have them returned to me in less than the 30 day limit and at the fraction of the cost back home. I would highly recommend this company to anybody looking to salvage photos from a damaged SD card.

Colleen Marlow

Absolutely brilliant. Gray at the Perth office is a lifesaver. Quick quote , quick service. Walked in with tears as my whole world crashed on an external hard drive and walked out with a smile. Highly recommend this company.

Neil Robertson

Very happy with the service and end result.

Google Reviews

Matt
Matt

5 out of 5 stars

posted 3 weeks ago

Wife's phone died without any warning and she had not had time backup photos. Luckily Payam were able to recover them all. Not the cheapest service, but what price can you put on memories? They retrieved 27GB of data, over 14,000 photos and 250 videos. Made a very happy wife when she got the backup drive Christmas morning. Staff were very polite.
Only one very small area of improvement for them would be to provide a little more comms. We chose the Economy Service (1-2 weeks) that took 3.5 weeks. Acknowledging that website states times subject to change, however there was no comms from them, it was only when I chased status updates.

Amy Farrugia
Amy Farrugia

5 out of 5 stars

posted 1 month ago

Cannot recommend and thank the team at Payam enough. They restored a damaged hard drive of mine that contained so many previous photos of my family and friends. They were totally transparent with the process and managed my expectations well. Great customer service , cannot fault them. Thanks so much team

Tilayna M
Tilayna M

5 out of 5 stars

posted 3 months ago

I had 2 laptops that I needed data recovered from and Payam were so helpful! They got my data back from one of my laptops on the spot, and the other laptop was super fast too. They also provided good advice regarding warranty claims for the laptop and on ways to back up my data in the future. Can’t recommend them enough!

Facebook Reviews