Customer's Reviews and Testimonials

Here are many more testimonials from our past clients

One day I discovered that I wasn't able to open photos and iTunes music from my external hard drive. It had corrupted. I tried a number of downloaded applications that colleagues had used to retrieve data. Unfortunately they didn’t work for me. PAYAM were close by and did a good professional job. They were able to retrieve all my lost data for me.

May Lee

Excellent service! Very happy with the results. I particularly appreciated the quick 24 hr turnaround on giving me an estimate.

Stuart Morley

Thank you for the excellent work. You had saved my all data from being lost.

Neil Robertson

Very happy with the service and end result.

Philip Balfour

My iPhone stopped working for no reason. Unfortunately, I had not backed it up - the phone contained photos of my twins. I was heartbroken, I thought I would never see those photos again. Payam successfully recovered my data! I will forever be grateful. Thank you so much payam

Haley (surname withheld)

Extremely happy thanks, was very upset when i thought i couldn’t get this data back as it was 7 years of home movies and important work files, i researched on google and everyone said there was nothing i could do to get past the WD encryption without the chip from my damaged case. It cost less than i thought and it was all done extremely quickly, I’m thankful I gave you guys a go and definitely going to recommend you to anyone that has the same issue.

Kerry Mordue

We were absolutely thrilled with the results from your data recovery process. You were both professional and a prompt.

You kept us informed with every step and I can’t thank you enough for the results we gained by using your team.

Joseph Vitelli

Merlin the magician would be impressed Payam’s feat of data recovery. After being told by our IT staff to trash the hard disk as recovery would not be possible, Payam excepted the challenge and delivered 100% of my data back to usable. I went from feeling that my world had ended to jubilation when I strolled through all me files- thank you so much!

Blair Harkness

Very happy with the service and result I received from the Auckland office of Payam. Very pleasant staff too. Fairly expensive, but a lot of time was involved, and I bought a new drive at a good price.

Nicole Watson

I am very pleased with my experience. They recovered most of my data and were very friendly and communicative throughout the entire experience. I would definitely return to them in the future but for obvious reasons really hope I never have to

Justin

I would like to thank PAYAM Data Recovery and in particular Craig Nevans for the recent work they completed on my Dell XPS. Whilst Dell were happy to replace the faulty hard drive they couldn’t recover my data.  Payam was great in a number of areas. They kept me up to date via email and phone calls as the project progressed.  They were attentive as to what was required to be fixed – what data was important and what was not. Their follow up service after the job was completed was greatly appreciated.  The general advice received was also invaluable. The outcome was that all data could be recovered.  An excellent result.

Peter Reidy

Excellent service, kept me up to date along the process. Absolutely no pressure to pay unless satisfied. I had wiped nearly 1000's photos from my Eurotrip and they were able to recover the majority.. very glad I decided to get their help.

Max Joassons

Had a great experience dealing with Craig from Payam data recovery. They kept me up to date with the whole process and were very quick with there turn around. They were able to recover all my data.

Grahame

I was overseas and away from my backup when the hard disk failed. The local 'experts' were unable to restore any data at all - and wasted much time - and had no idea what they were doing. On returning home, Payam was able to recover all of the data for me, and provided prompt and efficient service while doing so, at the stated price without any mucking around.

Steve G

The guys at Payam know their stuff. They were able to recover crucial data from a damaged usb drive in less than 4 hours

Jia

The service is so professional. Also, they gave me back earlier than they promised. All data comes back, which saves my day

Sheryl J.

My hard drive packed up. Found Payam by recommendation from friends. They did a great job of recovering all my data. Good reminder to me to backup my stuff on a regular basis. I would highly recommend them!

Glynnis Hearn

I highly recommend Payam Data Recovery Services. Reasonable prices, very professional and clear about the process and payment required if data recovered successfully. Very, very happy to have all our data recovered. Thanks Payam Team.

Ruby Langsworth

They made it look all too easy! great service!

Amy Milburn

Super happy with the experience I've had with Payam data recovery. After years of unrealistic quotes and many people telling me my data could not be recovered I finally have my data back! I would highly recommend Payam to all my family and friends!

Lesley Leong

Super efficient, reliable, supportive service provided to me with my data 2 TB hdd. I am very impressed with the service and support provided by Payam Data Recovery in particular Leigh and Kane. Leigh provided the best advice and support from Day 1 from dropping in my hard drive, to assessing it and giving me a response within 24 hours (with no charge). To delivering all my data back (which was so important to my business) and explaining every step of the way. I received all my data near to 100% full data and perfection within 6 business days. My hard drive had bad sectors and encryption errors. These guys are AMAZING. I went to another data recovery business prior to meeting Leigh and the team and did not get near the result I was looking for. Leigh and the team at Payam put me at ease that they are able to salvage my data and they did! Definitely recommend them to anybody who needs data recovery and please go to them first as there are no initial consultation fee and they have the best equipment to do the job in efficient time. Thanks guys! With much appreciation Lesley

Tony Peters

Our internal IT team could not recover the data from my hard drive and mentioned you guys as someone who might be able to help out. You did a great job and on time.

Ziata Guitars

This company, Payam, is fantastic. They recovered all my data within the week and the service was impeccable. I was well informed throughout the whole process of how my job was progressing and since this was the first time I had to use this type of data recovery service this gave me peace of mind. The technician, Wes, at Payam, was very professional and his communication with me was perfect via telephone and email answering all of my questions thoroughly. I highly recommend using Payam for data recovery as my experience with this company was excellent. They turned a potential data lost nightmare into a pleasant experience, what more can you ask. Thanks guys, great job!

Renee Moroz

Don't go anywhere else- come straight here! quick turn around and reasonable rates. Plus they are happy to send the recovered data to you in the post for a minimal fee!!! thanks a million for saving our kids memories 🙂

Trudi Tomlinson

Very happy with service.

Jeremy Shellim

Quick fast and efficient. Expensive but they are the data experts and I reckon if they can't recover your data, no one can

Fred V.

Payam data recovery are excellent. My USB just stopped working for no reason at all. I sent it to the Laptop manand several other companies, however, none of them could help me get my data off it. I googled data recovery and Payam data recovery is the first web page came up. I liked what I seen and so I sent my USB away and was contacted with great news. payam data recovery recovered all of my files off my usb. The service was excellent. I was updated very regularly, they were quick and super friendly.You won't be disappointed with Payam.

Rich Karlyn

Excellent service from Wes, customer was very happy with the recovered data and we got back a lot more than we were expecting to - most of which was 100% - except random images missing data due to the initial disk failure.

Nat

Thought my old hard drive was all but lost. Payam managed to save it in an efficient inexpensive manner. Very impressed!

Johann Kruse

Mike and the rest of the Payam team were awesome… they really saved the day when they recovered all of my baby photos/videos after both my NAS and cloud backup failed. Super happy with the service.

Roxanne Wiseman

My hard drive died and Payam managed to recover all my precious photos. Super quick and great service!! Thank you so much

Vinny Chan

Excellent fast and friendly help - life saving!

Adrien Lang

Very happy with the service. Just keep doing what you are doing. It’s great.

Su Johnson

Very happy with Payam’s services. Tried the local IT shop, useless! Next time will go straight to Payam.

Ian Mansell

Amazing service from start to end. My drive data was saved! Payam held onto the drive whist I was on holiday, then followed with a call to arrange suitable delivery on my return. I wish all companies were like this.

Arshin Zaman

The service was great, and all my data was recovered very quickly. Would definitely recommend to people!

Stephen Todd

My hard disk crashed and I lost everything. I took it to my local computer business that I deal with and they were unable to retrieve any of the disc contents. I had not backed up the disc for the past 8 months or more and had all of my work files as well as family photos and important emails that were lost. I sent the disc to PAYAM and they were able to retrieve all of the contents completely and at an extremely reasonable price. I had trouble retrieving one of the hidden files as I have limited knowledge in that area. I rang Kevin at PAYAM and he walked me through the steps that enabled me to access the file and retrieve the information. I found their service, advice and help to be excellent and would highly recommend them.

Tony Robbis

Clear, thorough and friendly communication throughout the process. They listened carefully to my needs and successfully recovered data for the lowest cost possible and in good time. Very impressive service.

Predecessor firm supplied my drive; on data loss they came up in a search online and responded to the enquiry with a competitive price. Supplied replacement drive and recovered data to it.

Kristen Sager

You only pay if they can recover your data, that was a big selling point for me. The process from start to finish was an efficient one and they managed to retrieve 100% of my data. Great website also. I will definitely use them again in the future.

Larson Wolters

Required some Data from an old raid setup, the team at Payam are very helpful and efficient, kept me in the loop the whole way through the process. Great service would highly recommend!

Aaron D

Very professional outfit. Kept me informed, were prompt in getting back to me and it seems like they enjoy what they do. very satisfied with their service and work.

I will definitely recommend them to anyone that needs their data recovered from dead or defective disks.

Anh D.

This service is expensive but it is worth the money if you really need to recover your important data.

Dave Romney

Splendid service, recovered a difficult hardware issue for a reasonable price.

Ruthy Walsh

My HDD had crashed. I left the HDD in Payams hands expecting the worst but was pleasantly surprised when told they were able to recover all the data very quickly which included a lot of photos and Company information. Very friendly and professional staff.

Ceasar L.

The service I received from Payam Data Recovery was excellent. We received a quote via email within 24 hours and the repair work was quick and they managed to get all files back. Very impressed!

Mattfeb

USB flash drive crushing, Payam data recovery to the rescue. Good job guys!

Jennifer Baxa

Wow! You saved 10 years of my kids photos from birth to school. I was devastated. After calling Western Digital support they told me to give you a call. I'm glad I did. Awesome service.

Michelle

I was devastated when our hard drive consisting of 3000 photos, including our kids baby photos decided to pack it in. We were told by a friend in forensics, there was only a 10% chance of retrieving them. He asked a colleague for a recommendation & this colleague recommended Payam! Thank goodness! Keith & the team recovered ALL our photos & files!!! I was so overwhelmed I started crying! Thank you so very much Payam, from an eternally grateful & happy customer!

E Kosa

Fast, friendly, efficient service, clearly priced on the web page. Conveniently located in the centre of town. Offered to keep a copy of data until I have created my own back-up. Great communication throughout. Seamless operation. Thanks!

Google Reviews

Kylie Mizzi
Kylie Mizzi

5 out of 5 stars

posted 1 month ago

My Hard drive on my laptop died recently without any warning, as such I had to replace the hard drive but doing so I lost thousands of files being a small business I could never replace.
I connected with Payam, and they were so helpful on what needed to be done, and once they received my hard drive they more or less let me know every step of the way of the process. Once finished and they had retrieved 99.9% of my files, they sent me an email and SMS letting me know of the good news and a link showing the files that had been retrieved. I will be ever so grateful to them.

Rashi Sharma
Rashi Sharma

5 out of 5 stars

posted 1 month ago

The BEST service ever. I was assisted by Tim. Tim has been absolutely amazing. From the start he was extremely informative about all the procedures and steps that would take place. His knowledge and skills are so incredible and advanced. He knows exactly what he is doing and advised me the best solutions along the whole way. He is highly experianced. He went beyond helping me understand data recovery and steps I could take in future in order to have a good backup.

My laptop (Macbook air) was fixed and I was able to receive 100% of my data back.

I am so happy with Payam ! The staff are incredibly nice.

I would highly recommend Payam to anyone who have broken their tech gadgets or are facing any issues.

BIG THANKYOU😊😊😊

Tilayna M
Tilayna M

5 out of 5 stars

posted 1 month ago

I had 2 laptops that I needed data recovered from and Payam were so helpful! They got my data back from one of my laptops on the spot, and the other laptop was super fast too. They also provided good advice regarding warranty claims for the laptop and on ways to back up my data in the future. Can’t recommend them enough!

Facebook Reviews