Customer's Reviews and Testimonials

Here are many more testimonials from our past clients

Name withheld

When you first start researching data recovery it can be pretty scary. My external hard drive with 5 years worth of the whole family's photos and backups couldn't be read. I found Payam with a simple Google and liked both the location and testimonials. I sent some screen shots in and then gave Craig a call. Perfectly explained, no data - no charge, could give an exact quote on inspection. I took it in, gave the go-ahead and a few days later (and that was the economy service) I had an email with a list of the files recovered. I now have all of my files for about an 8th of the price of printing all the photos. The service reminded me of how great service should be. Many Thanks....

Diver ss

I went to Payam after hearing their ad on the radio, the connection on my HDD had broken off the circuit board. They gave me a free quote and within 24 hours had told me they could help. The info I have on the drive is critical for my business and they had recovered 100% of it within a few days. I can now also get the drive replaced under warranty. Thanks very much and should I ever need to use them again I won't hesitate.

Signworks

We were referred to Payam after our computer technician was unable to help with a hard drive that had been affected by a power surge. The team were more than helpful, keeping us updated by phone with their progress. Payam managed to recover 100% of the data we had lost and our brand new hard drive was delivered with in the week. Couldn't have been happier with the price. Fingers crossed we won't need to use their services again any time soon but we would definitely recommend them!

Rod Smith

I was happy to have my files retrieved. From the outset it was made clear that no guarantee of a successful outcome could be provided. I realised that I may have been wasting money committing to the attempt. Subsequently the data that was able to be retrieved was more than compensation for that which couldn’t. During the process I was kept adequately informed.

Venessa

I had my laptop stolen and recovered by Police. When I opened it everything has been wiped out. I had a very important manuscript that I hadn't saved anywhere together with photos of my girls. Someone recommended Payam and told me they were the best. The moment I met Samantha and how she explained in simple words what had happened I knew I was in the right hands. Payam did an amazing job and I was in tears when I found out that they could recover what i was looking for. And above all is the professionalism and human touch of Samantha. I highly recommend it. Thanks PAYAM

Anika Parks

IMAC HDD failed, they got the data back fast, plain and simple. Pretty easy to get there (Queen street) Great service, Great guys! We recommend them highly!

Beth (surname withheld)

I am very pleased with the service and completed so quickly.I have already mentioned your service to friends.

Shane Roberts

You guys did some recovery work for me and I would like to say thank you for your great work. The seed of your work was great and you helped me out on a great price. I would like to thank the team at reception for putting me at ease. Thank you again and I will recommend Payam Data Recovery to all that need recovery work done…….Thanks again

Annaperle6144

My life was on my external hard drive and when it wouldn't open I felt sick! I found Payam on an internet search and posted off my problem. My lack of a back up drive cost me, but I am very thankful that Payam recovered everything.

Joel P

Fantastic service. Craig was very helpful and prompt. Kept you updated along the way. Would highly recommend their services.

Kircy Jong

The service was extremely reliable and took the time to explain the problem as well as the solution. Very accommodating and friendly. Would definitely recommend.

Haley (surname withheld)

Extremely happy thanks, was very upset when i thought i couldn’t get this data back as it was 7 years of home movies and important work files, i researched on google and everyone said there was nothing i could do to get past the WD encryption without the chip from my damaged case. It cost less than i thought and it was all done extremely quickly, I’m thankful I gave you guys a go and definitely going to recommend you to anyone that has the same issue.

Ashleigh Roome

Thanks for retrieving my holiday photos!

Sam Heylen

One happy customer! My wife's iPhone suddenly crashed and having not been backed up in over a year we thought we had lost all of her photos, videos etc including baby photos of our 3rd child. Apple said there was nothing we could do except try a data recovery place. Payam were fantastic from whoa to go. They recovered all the data and even provided an iTunes backup of the phone. Couldn't recommend them more highly. Thanks guys

Marymere

Paolo & his team did a wonderful job on recovering our data. We had taken our computer to another place & all they told us after they took out our hard drive was "it's broken & we've put in a new one & this is how much you owe us". We thought that's it we've lost everything, but lucky for us the computer place gave us PAYAM's phone number & that's the best advice they gave us. We met Paolo & he was fantastic, he explained everything to us in simple terms & kept us informed every step of the way & the price was good, considering what we got back. We would definitely recommend Paolo & his team at PAYAM, as they have provided us with excellent customer service and did what we asked. Mary

Peter Macallef

The one thing that I valued most in my business life has been Customer Service. The customer service I received from Lachlan was extremely good, I knew what was happening at all times and the retrieval of my Photos was the highest priority and successfully achieved

Sharon Roberts

I was extremely happy with all aspects of Payam Data Recovery. From the 1st phone conversation to receiving my recovered data. Kane went above and beyond in answering all my questions, and even ran through future backup procedures and appropriate dealings with External Hard Disk Drives. Definitely a happy customer. Thanks heaps guys.

Peter Reidy

Excellent service, kept me up to date along the process. Absolutely no pressure to pay unless satisfied. I had wiped nearly 1000's photos from my Eurotrip and they were able to recover the majority.. very glad I decided to get their help.

Mattfeb

USB flash drive crushing, Payam data recovery to the rescue. Good job guys!

Jerry Nguyen

It is quite nervous for me to choose a company to recover my data as you know the data worth a lot, much more than the device itself nowadays, after reading some reviews I decide to choose your company as at least I can come

into your office and talk to someone, I am glad that I did, I can get back most of the data with high quality, apparently from the severe damage of the drive and I am very happy with the result, worth every single cent of it. Thank you.

Jessica Hoffman

Having had a near panic attack when my Lacie hard drive decided to crash and burn with unknown data on it. I was very happy when guys at Payam Data Recovery said "No worries" and recovered it all. Fantastic service, highly recommended!

DebboMac

My external hard drive with all my important personal data, photos and videos just didn't boot up one day when I plugged it in it was working the day before and suddenly stopped working the next. I then took it to my local computer shop in Mandurah who tried to recover the information for me and said that it was most likely that all my data was lost and suggested I try Payam Data Recovery Services in Perth as they were the best in the business but they also did warn me that their services were not cheap. PAYAM in Perth attempted to recover my information however, it had to be sent on to the Sydney Recovery Centre. I can't remember how long the service actually took but I was so happy in receiving the phone call saying that they had managed to recover everything! FANTASTIC! I was so very grateful. I doubt any other place could have done the job they did, and you certainly can trust that they will do the best job possible. This however was back in January this year. You would think that this could not happen TWICE in one year and to the same person. However, in May this year, it happened again. This time the newly recovered hard-drive got zapped by lightning all I know was that the hard drive got really hot and then nothing. I went through the same process as before, going firstly to the Perth office who in turn sent it onto Sydney .. And what magicians they are at the Sydney Recovery Centre. They managed to recover the information for me once again. I can't thank you all enough!! It's very obvious to me now to always go to the best place first. It's worth it. If your data is important to you pay for the service DEFINITELY GO TO PAYAM DATA RECOVERY SERVICES!!!!

Bernadette Marie O’Farrell

I was extremely happy with the service I received! I thought I had lost my entire university thesis and various other important files when I had spilt tea on my MacBook.

I searched tirelessly for a company that would not only be able to retrieve the data at a reasonable price, but one that I could trust with such personal information. The team at Payam kept me up to date with the progress of my data recovery and managed to retrieve all of my files!

I have already recommended Payam to friends and family -particularly those who are as clumsy as me and just as likely to spill liquid on their computers. Thanks again for all of your help!

Uday Shivamurthy

Losing data you thought was on an external HDD = bad

Dealing with the fact that you may never get your data back = worse

Dealing with Payam = PRICELESS!!

These guys are the best in the trade.  They are extra-courteous, sincere, honest and best of all they provide TOP value for money. I lost data on a 1TB external disk drive that had two 500GB disks in it.  I didn't realise the product had hardware RAID, like an idiot I did not enable it and simply backed up data with no RAID!!!

Payam, recovered **all** my data, could not be happier - thanks a lot Payam

Troy Williams

Unbelievable! Got told by apple + 5 other phone repair shops that my data was 100% uncoverable and not to waste my time with it and you guys managed to get it all back no problem! Should have gone here straight away

Cherrilyne

The work was professional, reliable and friendly and kept in touch step by step Would recommend this company to anyone, also you can negotiate payment plans to suit your budget

Jason Harner

Thank for your help. It had been done in a professional manner, quick and fast! My customer was extremely happy as he got back all the data he wanted

Chris

Thanks payam , for your amazing recovery . I can't believe that data could be recovered in less than 48 hours .
From the beginning of time during the submission of my Harddrive, you guys showed complete100% customer service . Thankyou to your team.

Colin Higginson

Very pleased with your service. Got us out of a potential huge mess.

Alex Huang

We were superbly happy with your work, it was a job well done. We never have thought we would get our important data back until we came across your firm. The job was completed on time, on budget and nothing was lost. We can’t recommend you enough to our friends! Thank you so much for your help.

Lauren Lime

After losing my photos on a trip of a lifetime, I was quoted $1700 from a local Canadian company to retrieve my photos due to the complicated nature of my data loss problem. Devastated, I thought my photos were lost forever. After what seemed like endless searches, I heard about Payam through an online blog and sent my broken SD card across the ocean in hopes that they could recover my memories. I chose to pursue the economy service for $300 and immediately began communication with Payam. They were able to recover my photos and have them returned to me in less than the 30 day limit and at the fraction of the cost back home. I would highly recommend this company to anybody looking to salvage photos from a damaged SD card.

Jeffery W

I recently had a NAS server die on me, but remembering Payam's ad on radio i've decided to give them a go. Not only was the data recovered, including literally decades worth of family photos, I was just blown away by Payam's service and his ability to calm the customers who think they have lost all data. Payam is reliable, knowledgeable and diligent and this is one business that I will strongly recommend to others if they have lost valuable data. Thanks!

Emilyy_246

I can not thank these guys enough!! i was travelling overseas with a group of friends taking photos on my iphone. Sadly one of my friends lost his life overseas and on the second last day my iphone hardware malfunctioned and my phone turned into a brick, losing all our memories. i went to a shop who said it wasn't their problem and i will never get my data back. THANKFULLY for the team at PAYAM Data recovery i was able to get back all of my pictures and nearly all the data was recovered from my phone. meant so much to me, such as lovely company always kept me up to date.

KishanGoonniah

I was very happy with the service provided from the free and fast assessment to the total restoration of my data on time and at a great price.

Karl Balian

Hi, i was extremely happy, you recovered all of the videos from our MacBook and especially the one we thought we had lost, a very special and funny video of our son. Priceless!

Nick Ni

Had a WD My Book Live that stopped working after 3 years. Had about 700GB of data on it. Payam informed me initially that the disk was full of bad sectors and they proceeded to recover all the files. Great job.

Brendan Cheong

I contacted several different data recovery companies when my Raid 0 array failed. Payam responded the quickest, and not only that, provided me with a range of price options. Their lowest cost option was very competitive and quoted an expected completion time of 4 weeks.

I chose their lowest cost option as I was not in any hurry, but as it turned out, Payam recovered 100% of my data in under 10 days anyway. Communication from Payam was excellent, and I was regularly kept updated of their progress and expected completion time. Their staff was friendly and professional at all times.

I found Payam to be very knowledgeable, experienced, and above all, flexible and very customer centric. I have no reservations in recommending them to anyone

John Stericker

I have used Payam a number of times and they have always been friendly, accommodating to my needs, and best of all, successful!

Even when we accidentally deleted some family photos off an external hard drive (they weren't even in the recycle bin) Payam recovered all the photos.

Tony Peters

Our internal IT team could not recover the data from my hard drive and mentioned you guys as someone who might be able to help out. You did a great job and on time.

Robert Rigutto

I did a lot of research and called a lot of places , I even took my hard drive to a competitor , they couldn't do a thing after 1 week and were disorganized at best. I have extremely valuable information on my hard drive and it was the 2nd time this had happened to me. I was stressed and confused by all the options out there , but the best option is Payam Data recovery. They can never guarantee a result but they were hopefully and they retrieved it all and it was a complicated retrieval but they did it. I highly recommend them and their professional team.

Alex Okill

I had a burned out board on my desktop hard drive with 60Gb of data - they managed to repair the board and transfer to the data to my external drive and didn't do anything with the old drive until had confirmed that it was safe to do so.

I opted for the "economy" service which took around 3 weeks, however that was over the Christmas period too. Great service.

Paula Tripp

Excellent service done by Wes. All data was recovered and saved to a new hard drive and completed in good time and returned to me. Only having to pay if able to recover data. Thank you.

I found Payam on the internet after my external HDD failed and my IT support at work could not help me out. Craig was very helpful and responded very quickly to my queries. After some tests, all at no charge, Craig informed me of my options. The data I required was urgent and thanks to Payam most of my data was recovered in a timely fashion, at a reasonable price with no hidden costs. I would highly recommend Payam and their services.

Shane Crawford

I was most impressed with the customer service, the professionalism, knowledge, and the training and education provided by Kevin Harris.

“Kevin me immediately, listened to my problem, advised generally what the problem could be, and the possible difficulties that I could face. Kevin understood my urgency and how it important it was to our business that the data be retrieved.

Kevin, immediately set about identifying the problem, which he did in approximately 10 minutes and explained the process and procedure that was necessary to attempt to retrieve our information. Kevin, is very knowledgeable and was most communicative and really helpful. He also explained how hard drives work, how to protect use them correctly. We had a 100% successful data recovery and I cannot explain how delighted and impressed I am.

The job was completed within a very short time frame and I was kept abreast of all developments all the way through. I will be looking to purchase another hard drive shortly, and will now only deal with Payam Data Recovery. I had a fantastic customer service experience with Kevin who is simply excellent at what he does.

Arshin Zaman

The service was great, and all my data was recovered very quickly. Would definitely recommend to people!

Sean Humphrey

Amazing company, recovered all my data. Thank you.

Anonymous

Excellent work achieved without delay. I thank you. Regards, Doug Smith: Modbury, South Australia

Name withheld

Ok, so get this! I was asked to take the photos of my sister in law's wedding. I went to Port Douglas and got some beauties. I had taken special precautions by purchasing a brand new memory card of 16 gb so that nothing would go wrong. I get home with my 2000, count them 2000, photos and as I'm transferring them from the camera to the computer.... it seizes up and I get the rainbow wheel horror child. When it was all over..... GONE!!!! AAAAHHHHH. I googled "HELP lost photos need to retrieve" or something like that, and got reviews of this company. They were close, I went straight over there. I really liked the way they said straight up, $250 and if we don't get 'em it's no cost. Cool bananas. Do it baby. Yep. Got 'em!!! Oh Yeah! Heaven. I just wished I'd seen the special $50 voucher they have on this site and it would've just been two hunda. We're talking wedding photos here. RELATIVES wedding photos. IN LAWS wedding photos. Lordy Lordy. This could've been like, a major feud fest. I would even say I feel a certain love towards this company. Yes. A kind of love. You know what I'm saying?

Mudassar Hafeez

An exceptional service, uncompromised quality, excellent customer service and job well done. Highly recommended. Don't go anywhere if need your data back at any cost. Just use Payam and sit back and relax 🙂

Keep up the good work team

Glen

Great service. Recovered entire job lost on a failed CF card with fast turnaround. Would happily recommend Payam Data Recovery services

Google Reviews

Matt
Matt

5 out of 5 stars

posted 1 month ago

Wife's phone died without any warning and she had not had time backup photos. Luckily Payam were able to recover them all. Not the cheapest service, but what price can you put on memories? They retrieved 27GB of data, over 14,000 photos and 250 videos. Made a very happy wife when she got the backup drive Christmas morning. Staff were very polite.
Only one very small area of improvement for them would be to provide a little more comms. We chose the Economy Service (1-2 weeks) that took 3.5 weeks. Acknowledging that website states times subject to change, however there was no comms from them, it was only when I chased status updates.

Brian Donald McLachlan
Brian Donald McLachlan

5 out of 5 stars

posted 1 week ago

Payam we able to fix a damaged HDD containing many precious photos. Success rate was over 98%. Very pleased with the result. I used the basic service, total time of the process 4 weeks. Very satisfied

seyda kurtmen
seyda kurtmen

5 out of 5 stars

posted 1 week ago

I just received the email from Payam about the recovery files of my very old external hardrive. I am literally in happy tears watching the preview video of my recovered folders and files. I'm talking old samsung files, sanyo digital camera files, old pc files, all my old pictures, videos my whole youth basically. I'm still crying as I write this and although I haven't received my hard drive back they have advised that about 49,000 of my files have been recovered. I can't begin to explain how grateful I am. The price paid to this team is worth every penny. These memories are priceless and I am beyond happy and grateful. Thank you thank you thank you! Back up your hardrives people, get them onto the cloud, have backups of backups because the pain or thought of losing them is not worth it, which I pretty much did due to damaged heads on the hardrive. I can't wait to reunite with my pictures and videos 🙂 🙂 🙂 thank you again team!

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