Ria Claassens
Really happy with the data recovery work you guys did for me, so very grateful I got my data back. Thank you so very much, will be backing everything up in the future.
Emjay P.
My experience with Payam Data Recovery was Fantastic!!!! I dropped my iphone a few weeks ago and all data was gone. Brought iphone to Payam and got a call after a few hours saying it's ready to be picked up. I was very happy!
Sam Diep
I am happy to say that Gray Anderson, the person I dealt with from start to finish, was friendly and professional throughout the process. I was kept informed every step of the way. All the data was recovered promptly and without fuss. I would recommend Payam data recovery service to anyone who have hard-drive problem.
Name withheld
got all our business' data back - yay! can't ask for more than that.
Alex Okill
I had a burned out board on my desktop hard drive with 60Gb of data - they managed to repair the board and transfer to the data to my external drive and didn't do anything with the old drive until had confirmed that it was safe to do so.
I opted for the "economy" service which took around 3 weeks, however that was over the Christmas period too. Great service.
Toby Minton
They rescued my waterlogged data in no time. Great work
Michael Clarke
After my kids knocked my external hard drive off my desk it hit the ground really hard. I thought everything was gone after my local computer techie could not help. I'm glad i Googled for data recovery and found Payam. They were in the city and got everything back in a few days. Very calm and good listeners when i was so stressed out.
Denis Wade
Recently I had a Netgear ready NAS bite the dust. A software glitch broke my 4x4TB RAID 5 array and I was scared to have lost the lot. Craig from Payam took on the task of virtually recreating the RAID 5 array and was 100% successful. All of my data was intact as if nothing happened. After supplying him with a 10TB drive. All data was transferred and safely recovered within a few days. I am so glad I found this company. Craig was an absolute pleasure to deal with. Kind, friendly and very professional. Thank you so much for your service and your ongoing advice. RAID is redundancy only, I now have my photos all backed up onto multiple drives and google storage cloud. I cannot thank you enough! Kind regards
Gary Phau
Super Service! The team managed to recover ALL of the data on my two hard drives which crashed simultaneously on one weekend. Some of the data was precious photos which are irreplaceable.
Was kept up to date on what was happening and the data was recovered within the timeframe promised. The cost was very reasonable and I'm happy with every part of the process. Well done to Mark and Craig for your excellent service and professionalism - I can and will definitely be recommending your services!
Caryn Maloy
After my QNAP has stopped working I called Seagate tech support as the hard drives were made by them. They told me the only place to go in New Zealand was Payam. I'm glad I did - they got all my family photos back at a much lower price than I expected. I have already told the IT guys at my work about them.
Ross.W
What can I say about Payam. Excellent, fantastic, specialized in their field. These are few that come to mind. This is the second time I have called upon their services and once again they have proved why they are a leading data recovery business. They have knowledge and expertise to explain why the hard drive had failed and the recovery of the lost files is second to none. Once again thank you for your work. I think this time I will take your advice and do a backup just in case. Thanks Keith.
Rebecca Freiberg
I was very happy with the data recovery work performed!
Name withheld
"The main board on my notebook computer collapsed while I was working overseas. It was not able to be repaired. I was not unduly worried as I knew that I would be able to recover all the data off my hard disk and transfer it to a new computer.
Unfortunately it was not quite as easy as that. I was able to transfer most of my files but some key files could not be recovered. It turned out that some files were encrypted and there was nothing that I could do to get access to the data, which included all the files needed to file my BAS return. A few years earlier, while working on a special contract, my notebook computer had been set up as the master computer in a small network we established so that the others in the team could access our printer. My computer had had encryption placed on the files to ensure their security. The encryption was removed when the network was dismantled. What I did not realise was that the encryption remained on a number of the pre-existing files.
When I returned to Australia with my non-functioning computer, the repairer suggested that Payam might be able to recover my data for me. I took my hard disk to Payam to see what they could do for me. A couple of hours later they rang to say that they had recovered all my data, apart from a couple of inconsequential files. That was wonderful news as I was not relishing the prospect of attempting to reconstruct all my inadvertently encrypted files. Payam gave me a CD with all the data files from my hard disk and I was able to transfer them to my new computer without any problems.
The recovery process was very straightforward for Payam, as my hard disk contained the encryption algorithm, and they were able to access that algorithm. I might have been able to do something similar had I been able to find an identical computer to my non-working notebook computer, already an obsolete model, with an identical operating system, and install my hard disk on that computer. That was an uncertain and highly stressful undertaking, so I was extremely relieved that Payam had a straightforward process to access my encrypted data.
James Barret
I was quoted almost $2k, told parts needed replacing and it would take 4 weeks. Luckily I found Payam! They were a quarter of the price, nothing needed replacing and they were time efficient. These guys saved our business. I would definitely recommend!
Name withheld
Thanks Payam for saving my bacon--and my budget. I didn't really have a choice to not recover my data, and all other avenues had turned up a non-result, or a hideously expensive result. As it is, they were able to recover all my data, at a very reasonable price. The staff were fantastic too: incredibly helpful, professional, and supportive in my time of need. Love your work, Payam!
Phil Smith
Kane in the Brisbane office is incredibly knowledgeable and easy to talk to. VERY happy with the Services received
Alan O
My digital camera packed up while on a recent overseas holiday and I could not recover some 900 plus photos. I also made things worse by mistakenly re-formatting the card. Thanks to Payam Data Recovery they systematically and thoroughly retrieved 95% of my images in high resolution thereby saving many precious memories and amazing images. It cost a little but was well worth it. Thank you
Penelope Harmon
Payam provided an amazing service. My hard drive had some extremely important documents on there which had not been backed up recently and it would be very stressful if I lost them. They kept me informed throughout the process, and in the end recovered all of the data I needed. They were very professional and did an amazing job. Thanks Payam!
Julian Tullier
I’m extremely happy with Payam’s service and support. Whilst I picked the cheapest/slowest option, my data was recovered in a very short period of time and certainly exceeded my expectations.
Glen
Great service. Recovered entire job lost on a failed CF card with fast turnaround. Would happily recommend Payam Data Recovery services
Peter Macallef
The one thing that I valued most in my business life has been Customer Service. The customer service I received from Lachlan was extremely good, I knew what was happening at all times and the retrieval of my Photos was the highest priority and successfully achieved
Michael Crichton
I called every data recovery company in town when my laptop hard drive crashed, I spoke with the guys at Payam on the phone and he was so helpful. In person they explained everything to men and showed me their prices on their web site. Great customer service and clear upfront prices.
Matt Colcombe
Excellent service with a professional completion of the work. I was very grateful to have my data successfully recovered. I was kept up to date with emails and the overall communication was very good and helped me feel confident in their service. Thanks again!
Philip Sagerine
Losing our overseas holiday photos was devastating. Finding Payam data Recovery in Brisbane, who recovered every photo, was an absolute "God send". A million grateful thanks Guys. well Done!
After a major hard drive crash, windows wouldn't recognise the drive at all. Of course I was between making back ups at the time. Payam managed to recover all of the data on the drive, well over 300GB worth! I haven't yet found a corrupted file that they recovered. Price was very reasonable, speed was also good. Payam also kept me up to date and shipped the old drive and the recovered data to me via overnight courier. Couldn't be happier, I hope I dont need to use data recovery again, but if I do I would not hesitate to use Payam again.
Mattfeb
USB flash drive crushing, Payam data recovery to the rescue. Good job guys!
cameronc42
Great price, great service, great business! My work external drive died and Payam recovered all my files and put them onto a new drive for a fraction of the cost I was quoted elsewhere. I took the new drive back to work and spent a day updating and sorting all my job files on the drive. I then left it with another unit within my workplace for them to backup the files to a server. I was totally shattered when they dropped the new drive and stuffed it. I took it back to Payam and they fixed the drive for free. Awesome service! Thanks for your help guys.
Shane Roberts
You guys did some recovery work for me and I would like to say thank you for your great work. The seed of your work was great and you helped me out on a great price. I would like to thank the team at reception for putting me at ease. Thank you again and I will recommend Payam Data Recovery to all that need recovery work done…….Thanks again
Julio G.
We recently had both our Primary and backup data storage devices dine in the same week, Payam were quick, professional, communicated clearly and stuck to time frames, couldn't have had a better experience.
Name withheld
LIFE SAVER- I foolishly formatted a memory card which contained the birth and first 2 weeks of pics taken of my first born baby boy. Needless to say, I was devastated and very distraught. After a quick internet search I found PAYAM Data Recovery and all the reviews were highly positive. Craig was extremely professional and honest and within 24 hours he had recovered my precious images at a very reasonable cost. Now I can share these special moments with my son when he grows up and it’s all thanks to the know-how of PAYAM. I would highly recommend them in any circumstance where their services may be required. Thanks Craig and if I could add any more stars to this rating I would…
Name withheld
My RAID-5 Server crashed, 2 drives had were clicking. I sent this to 3 other data recovery companies (1 in North Sydney, 1 in Melbourne and the last was a global firm in QLD). None of them could recover the data, after 3 months i had lost all hope. I was heard an Ad for Payam Data Recovery on Radio. Their ad said 'nothing is impossible!'. After 2 days, they recovered all of my data. I could not believe it. It cost me only $800 (the other companies quoted $2,500-$7,000 which i actually did approved all 3 quotes as i was desperate but none of them could fix the problem! I got all my MYOB accounting files, outlook pst email files and family photos back. Next time i'll go to Payam 1st! Cheaper and better than the other companies that were just full of crap! Very friendly service, good customer service is hard to find - and their service was flawless! I am very happy, they were better, faster and cheaper than other companies. Well done. I'll be your walking 'word of mouth' billboard for the rest of my life. Thank you for saving my business!
Billy Lewis
Fast as, all my data back and the cheapest I could find! Also the student discount was super handy. Cheers Payam
Megan Hobson
I lost important data on a memory card and my friend recommend Payam to me. They got quick response and successfully rescue my data. Thanks again Payam!!
Jason Harner
Thank for your help. It had been done in a professional manner, quick and fast! My customer was extremely happy as he got back all the data he wanted
Karen Wightman
Incredibly pleased with the professional and confidential service afforded, honesty regarding what might be achieved and the associated costs, the timeliness of the service, and the outstanding results. Highly recommended.
impossible
I will never be able to thank PAYAM enough for the great job they did in recovering some very precious photos I had accidently deleted. They were very professional, quick and pleasant and kind enough to help me download their disc to my computer when I returned home. These Magic Men are also my heros - I just didn't believe a recovery could be done. THANK YOU SO VERY MUCH, boys.
Ann
Great service. Recovered all my files. The process was clear and informative. Was not quite willing with the price that was initially quoted but with the discounts that were available (really helps for a student) and the outcome, money well spent.
Paul & Debbie Di Lizio
Just letting you know that we are very satisfied with your works performed to recover our data after our recent hard drive crash. You guys are truly amazing!
David Joscelyne
All went extremely well with the recovery which allowed me to step right back into the position I was in before the big CRASH!
Being absolutely fearful of losing all my data, the reassurance in recovery was very satisfying. Thanks for the service.
Kerry Mordue
We were absolutely thrilled with the results from your data recovery process. You were both professional and a prompt.
You kept us informed with every step and I can’t thank you enough for the results we gained by using your team.
Erin
Fast Prompt and delivered what other companies said was impossible! High Recommended. I have been recommended their service to everyone in a similar situation. Can't fault their service.
While our IT guys were installing my wife's new work system I asked them to have a look at the home PC that had been performing erratically. They took it away and I expected to hear back about some minor problem. Instead they said the hard disk had crashed and despite all their best efforts they couldn't fix the problem. While my wife and I have backup systems for our work PCs we had nothing similar for the home PC. This was not good news. There was a long history of home related correspondence and documents and a large collection of photos taken by our two daughters that were saved on this computer. Our IT guys recommended Payam, so I took the hard drive over to North Sydney hoping for the best. As it turned out I was not disappointed with Payam being able to recover everything. They put it on an external drive, which is now the backup, and all ended well.
Name withheld
Payam is a magician! My network (along with my attached hard drive) got fried in a storm whilst I was away on holidays. I consulted friends that worked in IT and even paid a computer store check my hard drive out and they told me that I'd have to pay them again for a quote to have it looked at by a forensic mob. I did my own investigative work and found Payam through Google. I read all the other reviews, checked out the website and compared it to others I had found. I even mystery shopped several companies by calling over the phone and asking Qs about their services and costs to recover the data. I chose to use Payam and I agree with the professionalism and response times reported in the previous reviews. In the end I got my data and photos copied onto a new hard drive and it cost much less than what some other companies were quoting (try $1K + interstate registered postage!). I can't thank Payam and his team enough and thoroughly recommend them for data recovery services (although I hope not to have to go through the experience again!). Extremely happy 🙂
Nicole Watson
I am very pleased with my experience. They recovered most of my data and were very friendly and communicative throughout the entire experience. I would definitely return to them in the future but for obvious reasons really hope I never have to
Kircy Jong
The service was extremely reliable and took the time to explain the problem as well as the solution. Very accommodating and friendly. Would definitely recommend.
Ronnie Kinaadman
I stored all my photos on a 500gb external hard drive (a normal pc hard drive in an external casing). At least 2-3 years worth of personal, travel, and assignment photos. When my hard drive broke down, I thought I had lost all those precious memories and assignment work. It was powering up but just made a spinning sound and wouldn't get recognised by my computer. I quickly jumped online and googled 'hard drive data recovery' and called 2 other companies before PAYAM. The other companies weren't too helpful. Then I spoke with Craig Nevans from PAYAM over the phone. Craig was very helpful and asked me a few questions about what the hard drive was doing when I kept trying to turn it on. Craig then gave me a solution to try before bringing my hard drive in - to connect it directly to the pc as the external power supply in the casing might be faulty. He was spot on with the faulty power supply in the casing. My computer even recognised that the drive was there but the data was not readable. So I called Craig again and he suggested I bring it in for testing. When I arrived at PAYAM, the service from Craig was fantastic. He gave me a breakdown of the whole process, prices and estimate of the time it would take. I also had to be on a plane back to London in a few days. During and after the testing of my hard drive, Craig kept me up to date constantly via email and phone over the next couple of days. He was able to recover all my photos and files that were on my hard drive, all before I had to go overseas. Excellent and professional service from Craig. Thanks heaps Craig! I highly recommend PAYAM Data recovery!!
Zane AL Said
We lost a great deal of personal family data on an external drive recently. I shopped around for the best price and decided to give Payam a go. The data was recovered faster than I'd expected and for the amount quoted. Better still, I received a call several weeks later to confirm if I was confident that the data recovered was complete and correct.
Sandra Chung
I had a Seagate drive that was a replacement for a different Seagate drive that failed under warranty, also fail after less than a year. I immediately unplugged it, and did some websearching and found PAYAM Data Recovery. I gave them a call, brought my drive down. Turned out the heads had crashed, and it was sent to "The Clean Room" . As the data on it wasn't desperately needed, but I did want it recovered, I took the slow option. Upon examination, it was the heads, but the platters were undamaged. PAYAM reconstructed the drive and was able to recover ALL the data and put it on a brand new drive.
When I had a bit of confusion about payment/return method, it was explained, I paid and the drive was back to me 4 days after
I have a few static glitches on very few of the media files, but they work. Now, I know not all data recovery jobs have this great of an outcome, but considering what the cost of the loss of data would have been, in time and money to rebuild, it was well worth the cost.
As for "slow" method, my drive was fixed in under a month and returned. Definitely recommend PAYAM.
Justin
I would like to thank PAYAM Data Recovery and in particular Craig Nevans for the recent work they completed on my Dell XPS. Whilst Dell were happy to replace the faulty hard drive they couldn’t recover my data. Payam was great in a number of areas. They kept me up to date via email and phone calls as the project progressed. They were attentive as to what was required to be fixed – what data was important and what was not. Their follow up service after the job was completed was greatly appreciated. The general advice received was also invaluable. The outcome was that all data could be recovered. An excellent result.
Jenny Stern
I highly recommend Payam Data Recovery. My iphone was 100% dead, I tried every possible process to wake it up and had been advised by a number of technicians that it was close to impossible to retrieve any data - Payam Data Recovery were successful. Thank you
