Gaynor Macdonald
Payam recovered almost all my data from an external hard drive - after I had two hard drive crashes in one week. They tried hard but couldn't do the same for a friend so I know how hard they work to make this happen. In both cases, they were excellent to work with, professional and courteous - how all business should be conducted.
Starwoman8
Everyone dreads that moment when a computer of hard disk fails and you need data recovery services. To start with, they are never cheap and you are left wondering if it will be possible to recover your precious data. I am so glad we came here and got everything back. Payam were so profession and prompt and gave great advice. Thank you!
I had 500+ important (to me) photos seemingly lost forever on a faulty compact flash card. My PC was requesting the card be formatted and my camera wasn't recognising it at all!
Fortunately, I located Payam Data Recovery via a Google search and after their free quote and assessment of the problem, they were able to recover every single image on the card - for a more than reasonable fee.
Recommended!
(Full name withheld)
We were very happy with the service of taking a hard drive array set and restore all of the data for our client.
Anthony Stokes
I was so relieved when I found out you retrieved all the data to get my business up & running again.
I was recommended to you by Phillip Chen from Solutions 4, as he has referred others to you always with a positive outcome. I will not hesitate to use your service again if needed & will not hesitate to refer you to others.
Thank you again, you saved me!
Andrew
Upon discovering Payam online, and experiencing issues with the manufacturer of the external hard drive, I was reluctant that the data on my device would ever be recovered.
Payam took the time to explain step by step the process, and showed visibility the whole way through.
A special thank you to Lachlan and Keith for all their help and assistance.
I have no trouble in recommending Payam to anyone that has a faulty device and is in need of recovering the valuable data.
Erin
Fast Prompt and delivered what other companies said was impossible! High Recommended. I have been recommended their service to everyone in a similar situation. Can't fault their service.
Kathy Perry
The staff was very good and understanding.
Mudassar Hafeez
An exceptional service, uncompromised quality, excellent customer service and job well done. Highly recommended. Don't go anywhere if need your data back at any cost. Just use Payam and sit back and relax 🙂
Keep up the good work team
Steven Patterson
I was very happy with the support and service provided by PAYAM in Perth.
Updates on the progress were consistent and provided progress of the work being done. I even received an email apologising for the job taking longer than normal, are rare customer service you see these days. I’m happy to point all clients to PAYAM for data recovery jobs.
Ian and Jan Clarke
Many thanks for your recovery work on our seized hard drive. The main point we would thank you for is that even though you had some problems finding a donor drive you kept us in the loop the whole time.
We were so happy to receive our data on the external hard drive as we had many memories of our Grand children growing up. Again, many thanks for your professional service.
Carolyn Nankervis
Thank u Payam guys & girls!!! The successful recovery of my treasured & priceless photos was very special. Thanks soooo much.
Su Johnson
Very happy with Payam’s services. Tried the local IT shop, useless! Next time will go straight to Payam.
Frederic Lai Tham
Simply the best 🙂
Jhon Duque Ortiz
I am writing this email with the intention of highlighting the spectacular service I have received from all of the staff at Payam Data Recovery, who helped me even beyond their duty, psychological, economic and personal level.
I really feel fortunate to have received such a magnificent professional help and special treatment as has given to me.
Thank you once more for the time, advice and great service I received from such wonderful company and such high-quality professionals with such strong and high human value.
Thank you so much for your great help and unique service.
Jason Harner
Thank for your help. It had been done in a professional manner, quick and fast! My customer was extremely happy as he got back all the data he wanted
Chris Finch
I am eternally grateful that Payam were able to restore almost all that was lost but especially all my family photos from years back, that was priceless.
Toby Minton
They rescued my waterlogged data in no time. Great work
Name withheld
"The main board on my notebook computer collapsed while I was working overseas. It was not able to be repaired. I was not unduly worried as I knew that I would be able to recover all the data off my hard disk and transfer it to a new computer.
Unfortunately it was not quite as easy as that. I was able to transfer most of my files but some key files could not be recovered. It turned out that some files were encrypted and there was nothing that I could do to get access to the data, which included all the files needed to file my BAS return. A few years earlier, while working on a special contract, my notebook computer had been set up as the master computer in a small network we established so that the others in the team could access our printer. My computer had had encryption placed on the files to ensure their security. The encryption was removed when the network was dismantled. What I did not realise was that the encryption remained on a number of the pre-existing files.
When I returned to Australia with my non-functioning computer, the repairer suggested that Payam might be able to recover my data for me. I took my hard disk to Payam to see what they could do for me. A couple of hours later they rang to say that they had recovered all my data, apart from a couple of inconsequential files. That was wonderful news as I was not relishing the prospect of attempting to reconstruct all my inadvertently encrypted files. Payam gave me a CD with all the data files from my hard disk and I was able to transfer them to my new computer without any problems.
The recovery process was very straightforward for Payam, as my hard disk contained the encryption algorithm, and they were able to access that algorithm. I might have been able to do something similar had I been able to find an identical computer to my non-working notebook computer, already an obsolete model, with an identical operating system, and install my hard disk on that computer. That was an uncertain and highly stressful undertaking, so I was extremely relieved that Payam had a straightforward process to access my encrypted data.
Garth Roche
I was happy with all aspects of the service.
Steve Jones
I highly recommend this business, the people were down to earth and straightforward with me, after being quoted 2k to recover my things on my laptop and being charged $90 to hear this from Geeks2u, Payam were heaven sent! They have me a realistic price and timeframe, I could not have been happier! I would not at all hesitate recommending them to anyone, at least you know what they say to you is what they mean without taking you for a ride. Thank you so much!!
Kenneth George
I have used Payam's services for years and I have never been disappointed.
Geoff Wells
Payam was very effective, efficient and professional in recovering all data from my MacBook Pro, good Sydney location and open to meet post business demand, (till 6pm), worth a try every data issue time!
Maryanne Blackman
Just wanted to say thank you for retrieving my data from a very broken USB stick. It had a lot of important information which I would have been lost without.
The whole process was easy and I really appreciated all of your help. I will definitely let others know about the service. Thank you again!
Mark Irving
Awesome Job…Thanks!
Ben Stevens
When my RAID array failed I was recommended to go straight to Payam. I must say that I experienced some of the best customer service I have ever had. I was most impressed by their flexibility to help me out. Also they did all they could to recover my data, of which 100% was recovered. I wish I knew more people with broken hard drives to recommend to him but in the event it does happen, I will ensure they contact Payam. Bravo.
Name withheld
When you first start researching data recovery it can be pretty scary. My external hard drive with 5 years worth of the whole family's photos and backups couldn't be read. I found Payam with a simple Google and liked both the location and testimonials. I sent some screen shots in and then gave Craig a call. Perfectly explained, no data - no charge, could give an exact quote on inspection. I took it in, gave the go-ahead and a few days later (and that was the economy service) I had an email with a list of the files recovered. I now have all of my files for about an 8th of the price of printing all the photos. The service reminded me of how great service should be. Many Thanks....
Liz Pemberton
I was told: “External hard drive devices can easily get corrupted – especially, if the hard drive is not ejected correctly.”– but, in error, I did this and sure enough my external drive device “DIED”!!! I went to Apple Store where I purchased the device.
They said: “Sorry, bad luck; the data is corrupted; nothing can be done about it.” I was desperate. I investigated Sydney Seagate Service Centres and I tracked down Payam Data Recovery at North Sydney. I took my device there and within a couple of weeks and after paying a very reasonable cost, all my data had been recovered. Wow!! They achieved the impossible and at every step of the way, they were enormously understanding of my distress & enormously helpful in getting back to being fully operational. Thank You to all at Payam!
Ned Farhat
Outstanding work time and again, no matter how complex the situation. Always keen to work with me on urgent requirements and deliver a quality outcome. Would never recommend anyone else.
Name withheld
Rohan, Paolo, Greg, Stephen,
Thank you for the excellent work. I can't thank you guys enough for recovering all my irreplaceable data. Appreciate your prompt reply and communication on every step of the way. Discounts that was offered were immensely helpful financially.
Will definitely recommend you guys if anyone I know needs data recovery.
Zeina Cee
When i discovered my crucial data was 'lost' I contacted a I.T technician who said it was highly unlikely that the data could be retrieved but recommended Payam as the place that could most likely find it, if anyone had any chance to?!?....Distressed and desperate I contacted Payam and was calmly talked through the process.Essentially if they couldn't retrieve the data I would not have to pay all the costs and if they did find the data the price was negotiable based on what work they did. I ventured to their office prepared to offer a blank cheque but was pleasantly surprised with the cost of the quality work, but more so impressed by their exceptional customer service. Payam offered me premium customer service for the economy price and were able to retrieve 98% of my missing data in less than 3 working days. They also very generously copied all my data onto a clean hard drive and posted it free of charge to my workplace.Knowing how stressful this time of year was for me, they took an even more personalised approach and provided the hard drive free of charge. I can't tell you how easy it was dealing with Payam. Their work is superb , their customer service is outstanding and communication with them was constant and clear. Just the other day I received an email from Payam letting me know that they were available to chat to if I needed assistance working through my recovered data. I have placed their business card at work and have shared the story of how generous and personalised their customer service was, let alone how amazing their work is to anyone who will listen! Please do not hesitate to contact them for help, I strongly recommend their services to anyone who experiences the grief of data loss. Thanks Payam, words can't express my gratitude for your assistance. I wish you guys all the best in the new year 🙂
Anonymous
Excellent work achieved without delay. I thank you. Regards, Doug Smith: Modbury, South Australia
Ashley Moghari
I lost all my family photos on my external HD that just died. Payam were so great with communication as I live 4 hours away and had to post it to them. They recovered all my lost photos, very quickly which was great as we were so nervous to think the photos were gone. Very professional service too. Thanks again
Jan BURNETT
When I needed urgent access to a couple of the retrieved files, before I had received back the retrieved data on hard disk, your staff sent me an email attachment with the 2 files I needed. They were also able to delay the deletion of your back-up copy of the retrieved data, until I had had a chance to fully check out all the retrieved data on the external hard disk.
Caryn Maloy
After my QNAP has stopped working I called Seagate tech support as the hard drives were made by them. They told me the only place to go in New Zealand was Payam. I'm glad I did - they got all my family photos back at a much lower price than I expected. I have already told the IT guys at my work about them.
Adrien Lang
Very happy with the service. Just keep doing what you are doing. It’s great.
Donna Bonnel
They did a great job recovering all my files. What a relief!! Very glad I found Payam. Happy Customer 🙂
Chad Jason
Payam saved seven years worth of our family photos. They extracted data where others had failed, did it in a short turnaround, offered a great price and were very positive to deal with. 100% recommend!
Daniel Calabro
I recently lost access to my external hard drive - which cleverly had never been backed up. A lot of data was lost including hundreds of compositions I'd written over the years. My brother recommended PAYAM and I can see why. Fast, free quote, and after accepting the job was completed within a couple of days. The data was couriered back to me on a very well priced new hard drive. I highly recommend these guys, and appreciate the fast service and great communication
Our business relies on digital storage and when a drive fails it can cause great concern. We recently experienced an issue with a drive that was used to store critical client data. Without hesitation we sent the drive to PAYAM Data Recovery and they have successfully recovered all data and returned it to us on a new drive. Their communication and service is professional and courteous and everything they promised was delivered. If we have any future hard drive or data recovery issues they’ll again be my first – and only - call. NextGen Studios.
Thomas J
Thank you Payam Data Recovery, thank you Kevin! The only company which is available all weekend. They recovered all of our lost data the same day. We are so happy that we got our world trip memories back. Worth every cent, five stars well deserved!
Ali Macmood
I am extremely happy with the service I received and outcome of the data recovery. In addition, your staff also recommended an appropriate Synology solution for future backups at home.
Brad Corey
My hard drive suddenly stopped working. Visited several recovery companies and finally found Payam. Payam did a great job and recovered all my data. They also gave me a very reasonable price. Thank Payam!
Ceasar Joseph
The best customer service I have had for years. Caring, helpful and they went the extra mile to reassure me when I was freaking out after my server crashed. RAID-5 data recovery was done faster than expected. Happy to refer you to my friends.
Raven V.
I couldn't be happier with the service I got from Payam. I saw 4 different companies before them who told me they would not be able to retrieve my lost photos. I was very distraught as I had just been on my first overseas holiday. Payam were able to get every single photo back. I would recommend them to everyone!
Dave Owens
We were very happy with the work done to retrieve the data. There was four years of company work that we desperately needed retrieved and it was done without any fuss
Ria Claassens
Really happy with the data recovery work you guys did for me, so very grateful I got my data back. Thank you so very much, will be backing everything up in the future.
Ameera Jade Gorman
Super friendly staff (Vinh) and turned an unpleasant task into an easy, stress-free experience. Would definitely recommend!
Angela Giagodi
Great service! Payam data not only recovered all critical data possible but they also kept us updated with progress along the way. Thanks - have already recommended you to a friend.
Jimmy Tang
My HDD died due to firmware corruption. Recovery cost $600. Great service. Easy to reach from the station.
