Name withheld
Excellent Service - PAYAM successfully recovered 11 years of photos from my failed HD where others had failed. Their service was professional and personable and worth every penny.
Reading the other reviews for PAYAM, I wasn't surprised at the string of praises and 5 star ratings...
Julian Tullier
I’m extremely happy with Payam’s service and support. Whilst I picked the cheapest/slowest option, my data was recovered in a very short period of time and certainly exceeded my expectations.
KishanGoonniah
I was very happy with the service provided from the free and fast assessment to the total restoration of my data on time and at a great price.
Anthony A Malelis
I was blown away with the service and could not be happier. I would recommend to anyone!
Amanda Barnes
Paolo and Vinh at Payam were amazing. Not only is their skill amazing but their customer service is 2nd to none! I delivered them my water damaged iphone with precious photos from a recent trip, and within a few days they called with good news they'd been able to recover my data. The best thing is how easy they make it. They provided me with a USB with all my files, but also an iTunes Backup file which I easily restored to my new phone with a little help on the phone from AppleCare. Thanks guys I'll definitely be recommending you to anyone who finds themselves in my position. Cheers
Arthur Rosa
Have trusted these guys every time I've needed data recovery. Will continue to trust them. Stellar service and professionalism
Penelope Harmon
Payam provided an amazing service. My hard drive had some extremely important documents on there which had not been backed up recently and it would be very stressful if I lost them. They kept me informed throughout the process, and in the end recovered all of the data I needed. They were very professional and did an amazing job. Thanks Payam!
Lexie Lloyd
I could not give a higher recommendation if I tried, I can't express how happy they've made me!! These people are incredibly friendly and professional, they are your go-to for any damage to your phone, especially water damage which is what I had, A phone that was never backed up, that wouldn't turn on and was deemed unfixable by other companies... I thought the photos and videos of my favourite people were gone forever, but no, thanks to Payam
Name withheld
THANK YOU PAYAM!!!! Our hard drive decided to crash without warning and we stood to lose 3 months worth of MYOB plus all our photos, music and personal documents. I called Payam and from start to finish they were awesome. Great customer service, a really quick process and all for a reasonable price. I called other data recovery businesses but their prices and customer service didn't stack up to Payam. I totally recommend Payam Data Recovery. THANKS AGAIN!!! You turned a very stressful situation into a manageable one 🙂
Amy Mault
The server we use to store all our small business files blew up and Payam were able to do a full data recovery. They were fast, professional and communicated clearly throughout the process. Highly recommended.
Ziata Guitars
This company, Payam, is fantastic. They recovered all my data within the week and the service was impeccable. I was well informed throughout the whole process of how my job was progressing and since this was the first time I had to use this type of data recovery service this gave me peace of mind. The technician, Wes, at Payam, was very professional and his communication with me was perfect via telephone and email answering all of my questions thoroughly. I highly recommend using Payam for data recovery as my experience with this company was excellent. They turned a potential data lost nightmare into a pleasant experience, what more can you ask. Thanks guys, great job!
Blair Harkness
Very happy with the service and result I received from the Auckland office of Payam. Very pleasant staff too. Fairly expensive, but a lot of time was involved, and I bought a new drive at a good price.
Nat
Thought my old hard drive was all but lost. Payam managed to save it in an efficient inexpensive manner. Very impressed!
Tony Robbis
Clear, thorough and friendly communication throughout the process. They listened carefully to my needs and successfully recovered data for the lowest cost possible and in good time. Very impressive service.
Angus Keenan
Great customer service, and work time. When my sever crashed and looked to have lost my thousands of hours worth of work... They worked their magic and got 100% of my files back! Highly recommended! Great start to the week!!
Matthew Cooley
When a SSD Hard Drive fails it is always a concern about whether data will be recoverable or not - luckily Payam were able to get all of our required files back off the drive, and at a very good price. Communication along the way was spot on also, would definitely recommend them!
Kathleen Hanitti
WD My passport USB fell off my table last month. After 2 PC repair shops could not help, I called WD support in the USA and they told me to go to Payam. They saved everything for me for only $275. Very helpful and friendly service, Thanks for your help!
Peter Macallef
The one thing that I valued most in my business life has been Customer Service. The customer service I received from Lachlan was extremely good, I knew what was happening at all times and the retrieval of my Photos was the highest priority and successfully achieved
drli
I suddenly encountered a problem with my portable HDD which became inaccessible. I have more than 500GB very important data on it. Thanks to the help from Payam Data Recovery, I finally got all my data back. This is really professional service with perfect output. I'm very satisfied.
Daniel Calabro
I recently lost access to my external hard drive - which cleverly had never been backed up. A lot of data was lost including hundreds of compositions I'd written over the years. My brother recommended PAYAM and I can see why. Fast, free quote, and after accepting the job was completed within a couple of days. The data was couriered back to me on a very well priced new hard drive. I highly recommend these guys, and appreciate the fast service and great communication
May Lee
Excellent service! Very happy with the results. I particularly appreciated the quick 24 hr turnaround on giving me an estimate.
Bruce Rea
It was with great relief that Payam Data Recovery were able to recover in excess of 95% of the data on my hard drive. I opted for the cheaper method of waiting but I was impressed with the service given.
When my 400GB Western Digital external hard drive died, I almost died with it. I had LOTS of photo's (including irreplaceable photos from when my daughter was born (6 years ago) to now & holiday photo's, etc..), music, movies, financial and personal documents, you name it it was on there, and I didn't have copies of them anywhere else. I mean who backs up their back up?! I googled data recovery, and came across a number of companies that promised to try and recover my data - for an exorbitant amount (from $1500 up to around the $3000 mark). Then I saw Payam's ad. (thank god!) They were central to where I was, and when I called them they were extremely helpful and the price was A LOT cheaper than the other quotes. I dropped into their office with my external hard drive that (Thursday) lunch hour and the technician I spoke to was wonderful. Because of his knowledge, expertise and great customer service I walked out feeling relaxed and more hopeful than what I had been that I would get all my data back. I opted for their regular service, which was meant to take quite a while, but the turnaround was only a few days and before I knew it (early the following week) I had all my data back again! and (for just a little bit extra) all my data was loaded onto a new external hard drive so I didn't have to do it! I would DEFINITELY recommend Payam to my friends and anyone needing data recovery at a reasonable rate!
David F.
Payam recovered important data from a remote research expedition when an SD card split in 2. No other data recovery service were able to recover the data and Payam persevered for months until they were successful. We are very grateful and pleased.
Whitey
I dropped my laptop and subsequently damaged the physical HDD. I was referred to Payam Data Recovery by PLE computers in Wangara, Perth W.A. I dealt with Samantha of the Payam data recovery team in Perth and she was so helpful in explaining the process and costs involved to recover all of the data from my damaged drive. PDR had the data recovered in less than 2 weeks and I'm astonished as to the speed of the recovery and of the professional and helpful manner in which I was treated. I would definitely recommend Payam data recovery for everyone that has any data loss issues
S Salgo
My data was was lost midnight Thursday night, by Friday lunchtime we had tried everything to regain the media and failed. Then we contacted Payam, we got honest evaluation of the drives within 3 hours of delivering our black box. Payam and Mike then gave us a timetable of when we could expect the box back. To say that we were desperate was an understatement. We were given undertakings on feedback and return of the drives and every single one was met. We received the drives back 5 days later not bad when you have nearly 4tb of Data. We were back editing within 2 hours of return of the material. Great Job and Great service thank you for being as good as you word
Chad Jason
Payam saved seven years worth of our family photos. They extracted data where others had failed, did it in a short turnaround, offered a great price and were very positive to deal with. 100% recommend!
Tim Knaggs
Vinh & Paolo, a big thank you for recovering all my data lost when my iPhone tried to swim recently. Having no recent backup I was bereft until meeting you. I could not believe your promptness nor that I had so much data hanging in space. You are professional at Payam. Long after the cost is forgotten I have all the information crucial to my existence. Thank you. Tim
Martin
This mob have saved my life. Had a massive meltdown on my NAS server (fried mobo) that in turn corrupted my operating system. After bringing it online again my RAD5 set was completely stuffed containing years of family fotos, software development, design etc and other important information - Sure I should have had a regular backup done but that was not the case - kicking myself for that and have now taken steps from this ever happening to me again. When I was faced with this mess and realizing this was a job to big for me to take on I started to look into the possibility of seeking professional help by someone with the detailed knowledge of RAD5. I had 8tb striped across four disks and felt desperate of at least recovering the many photos and movies from my children childhood. Started to look around for companies. Got in touch with 5-6 and they all came back with "sorry mate - this is unrecoverable" - These were all companies claiming year and years of solid expertise in the area - none able to assist. A few came back with "unlikely to recover anything but if you insist us giving it a try then it will cost you $$$$$ - non refundable with no guarantees given" - sounded like money for nothing to me. Then while kicking myself in the office a colleague of mine @ commerce mentioned Payam Data Recovery as someone being good that the department used in past. Got in touch with Payam Data Recovery. The discussion were very friendly where Payam gave me some hope of at least being able to recover some of the data. The really good thing from my side where that they would only charge me in the event that they were successful and I were happy with the result. One thing lead to another and after passing on the disks to them where they worked on these for a few weeks I received a message containing a full directory listing of every single file I had stored on this RAID set. Needless to say this made my day. Close inspection of the date revealed a 100% success on the data recovery. Payam have not saved just my day - they have allowed my children to one day look back on photos of their childhood - irreplaceable! They have been very easy to deal with willing to go out of their way to assist me and I would be the first to recommend this mob to anyone facing a similar situation.
Teddy Clune
When I first realized that I had lost all of my photos on the camera memory card I was devastated. Payam Data recovery were professional, fast and delivered exactly what they said and more. I have been telling all my friend about this service.
Terri Bork
Payam provided a professional and prompt service in recovering data from my Macbook Pro which had been water damaged. Unlike some other companies, their quote was free and the fee was only payable if they successfully recovered the data.
After my laptop suffered death by drowning I was scared that I had lost all my work files. Advertisements, stock control forms, rosters, financial records, everything was kept on there. A family member recommended PAYAM as they had done some work for him and he was very impressed. I went In and spoke the them and they had a look for me. That day I had a response that they could get my data back no problems, and for a great price. Their service was very prompt and professional with clear communication throughout the whole operation.I definitely recommend PAYAM for data recovery services and they will be the first that I turn to if it ever happens again. Thanks guys.
Massimo Papa
Payam data recovery has saved my business. I went overseas and when I got back my Nas double hard drives were not working anymore, both of them. I took the hard drives, still in warranty, to the shop where I bought them, but they told me that they could not do anything, than I found Payam data recovery in Perth. In only 3 days I got all my data back up and the staff gave me tips on what to do to prevent it from happening again. Since than I have recommended them to some of my friends and they always came back very happy.
Adrien Lang
Very happy with the service. Just keep doing what you are doing. It’s great.
Walker Luciani
I was happy with all aspect of the service
Starwoman8
Everyone dreads that moment when a computer of hard disk fails and you need data recovery services. To start with, they are never cheap and you are left wondering if it will be possible to recover your precious data. I am so glad we came here and got everything back. Payam were so profession and prompt and gave great advice. Thank you!
Amy Milburn
Super happy with the experience I've had with Payam data recovery. After years of unrealistic quotes and many people telling me my data could not be recovered I finally have my data back! I would highly recommend Payam to all my family and friends!
Zeina Cee
When i discovered my crucial data was 'lost' I contacted a I.T technician who said it was highly unlikely that the data could be retrieved but recommended Payam as the place that could most likely find it, if anyone had any chance to?!?....Distressed and desperate I contacted Payam and was calmly talked through the process.Essentially if they couldn't retrieve the data I would not have to pay all the costs and if they did find the data the price was negotiable based on what work they did. I ventured to their office prepared to offer a blank cheque but was pleasantly surprised with the cost of the quality work, but more so impressed by their exceptional customer service. Payam offered me premium customer service for the economy price and were able to retrieve 98% of my missing data in less than 3 working days. They also very generously copied all my data onto a clean hard drive and posted it free of charge to my workplace.Knowing how stressful this time of year was for me, they took an even more personalised approach and provided the hard drive free of charge. I can't tell you how easy it was dealing with Payam. Their work is superb , their customer service is outstanding and communication with them was constant and clear. Just the other day I received an email from Payam letting me know that they were available to chat to if I needed assistance working through my recovered data. I have placed their business card at work and have shared the story of how generous and personalised their customer service was, let alone how amazing their work is to anyone who will listen! Please do not hesitate to contact them for help, I strongly recommend their services to anyone who experiences the grief of data loss. Thanks Payam, words can't express my gratitude for your assistance. I wish you guys all the best in the new year 🙂
I thought four years of work, and thousands of beloved photos, had gone down the drain when my hard drive stopped working. I contacted Payam and was immediately at ease. He is highly professional and has the knowledge and confidence to provide a realistic assessment of the situation and yet make you feel positive knowing that whatever can be done will be done. With many corrupt sectors – Payam and his team certainly had their work cut out for them. Payam and his team came through for me, as I’m sure he has for many many others. Thanks Payam and team! - Paul
Russell Lunney
Completely happy 🙂
Jimmy Tang
My HDD died due to firmware corruption. Recovery cost $600. Great service. Easy to reach from the station.
Mattfeb
USB flash drive crushing, Payam data recovery to the rescue. Good job guys!
Renee Moroz
Don't go anywhere else- come straight here! quick turn around and reasonable rates. Plus they are happy to send the recovered data to you in the post for a minimal fee!!! thanks a million for saving our kids memories 🙂
Nicole Watson
I am very pleased with my experience. They recovered most of my data and were very friendly and communicative throughout the entire experience. I would definitely return to them in the future but for obvious reasons really hope I never have to
johngauci2000
Very professional, helpful and effective. I would highly recommend their data retrieval service. They recovered all my data and provided very useful advice. A number of sources recommended Payam as the best in the business and now I know why.
I had a 1TB HDD with Music and 10 years worth of photo's...the loss would have been devastating. I took the HDD to PAYAM and a day later all my data was recovered. Great service and eager to please. *** Thank You ***
Phil Carson
Amazing! We had a corrupted SD card with a month of travel video - they helped us retrieve it all and mailed it to our next hostel. Very professional and service minded personnel.
Dieter Jansen
A while back I had a PC which had a power supply failure that took out the motherboard, all adapters and all three hard drives. Payam took a look at the drives and indicated that with board-level repairs there was a good chance that all the data would be recovered and this is exactly what happened.
The data on the drives was useful but I didn't need it urgently so I took the economy service option.
Payam kept in touch regularly and all data was returned on a drive I supplied.
Very pleased with the service.
The cost of the service i s not trivial so I guess you have to weigh up the cost of the work with the value of the data and the likelihood of recovery but in my case the recovered data was worth much more to me than the cost of recovering it so I'm very happy.
ShaikhoonGhafoor
I’m very happy with the data recovery work done. Overall, it was a great service provided and I will definitely recommend it to others.
Kerry Mordue
We were absolutely thrilled with the results from your data recovery process. You were both professional and a prompt.
You kept us informed with every step and I can’t thank you enough for the results we gained by using your team.
