Customer’s Reviews and Testimonials

Jan BURNETT

When I needed urgent access to a couple of the retrieved files, before I had received back the retrieved data on hard disk, your staff sent me an email attachment with the 2 files I needed. They were also able to delay the deletion of your back-up copy of the retrieved data, until I had had a chance to fully check out all the retrieved data on the external hard disk.

Cavern S

Craig Nevans from PAYAM data recovery I own a recording studio and have had success with PAYAM,i recommend any commercial recording studios, musicians with home studios, Multimedia business etc to use the service PAYAM data recovery in the result of a system failure. Thankyou Craig for restoring my files and preventing my business from incurring a great loss. Regards Mark Belcastro

Sean Brennan

Thought we’d lost 16 years’ worth of our family photo’s…so relieved and extremely happy Payam recovered 100% from our ‘dead’ HDD. Highly recommend Payam’s professional service, keeping us informed along the entire process.

Gilbert Rousey

My HDD (WD) was damaged when I copied some big files. I spent $89 fixing it in the local computer store (Palmy), but failed. They told me the disk was totally damaged and cannot be fixed. But the files is really important to me. So I tried it in PAYAM and they solved it, though the fee is a little bit expensive ($690). I am happy with their service.

Stanley Campbell

My experience with Payam was extremely satisfying. The service provided by the staff at Payam from my initial email inquiry and throughout the process was highly professional and exceeded my expectations of service. Staff responded too promptly to emails and returning phone calls, regularly provided feedback regarding progress of my data recovery and bent over backwards to assist me when I collected my recovered data and answered all my questions in layman's terms. Thank you to all.

Janise Au

My WD portable hard disk died off suddenly with no hope to restore. Got referral from a friend for this company and retrieved the important data at ease. Expect the fee would be mega high – eventually fixed at a fee that is acceptable. High recommended company if you got the same problem.

Ceasar Levine

My hard drive fell off a desk last week. After talking to 2 other data recovery labs - Payam was the most helpful on the phone. They were the only company who gave me a fixed price and were recommended by Western Digital in New Zealand.

Stephen Todd

My hard disc crashed and I lost everything. I took it to my local computer business that I deal with and they were unable to retrieve any of the disc contents. I had not backed up the disc for the past 8 months or more and had all of my work files as well as family photo's and important emails that were lost. I sent the disc to PAYAM and they were able to retrieve all of the contents completely and at an extremely reasonable price. I had trouble retrieving one of the hidden files as I have limited knowledge in that area. I rang Kevin at PAYAM and he walked me through the steps that enabled me to access the file and retrieve the information. I found their service, advice and help to be excellent and would  highly recommend them.

Suzanne Janine

This company retrieved my data from a mechanical malfunction of some sort from my hard drive. The hard drive could not be accessed using any computer yet Payam managed to get it all off & onto an external hard drive for me. Using the priority service was extremely prompt & the service was friendly and communicative & I was more than happy to pay the fee based on the amount of work it saved me from having to try & re input etc. Hopefully I do not need their services again but if I do have data recovery issues ever I would deal with them I was that happy with their work

Joseph Vitelli

Merlin the magician would be impressed Payam’s feat of data recovery. After being told by our IT staff to trash the hard disk as recovery would not be possible, Payam excepted the challenge and delivered 100% of my data back to usable. I went from feeling that my world had ended to jubilation when I strolled through all me files- thank you so much!

ljsbradley

My hard drive with all my important personal photos and videos just didn't boot up one day when I plugged it in, so I took it to a small computer shop a friend said did data recovery quite cheap, I thought if they had no luck I'd go to one of the bigger places. BAD IDEA! The first place couldn't recover anything and said most likely all my data was lost and as a last resort I could try Payam Data Recovery as they were the best. When I took it to Payam and saw Paolo, it turned out the first place I'd tried had actually damaged my drive further! I was devastated, expecting there was no chance of recovery. Within 10 days Paolo rang me back to let me know they had recovered everything! AMAZING! I was thrilled. I doubt many other places could've have done the job they did, they are the professionals, you can trust that they will do the best job possible. Paolo was great to deal with and I can't thank you all enough!! It's very obvious to me now to always go to the best place first and not the cheaper option. It's just not worth it. If your data is important to you - go to these guys!

Paul & Debbie Di Lizio

Just letting you know that we are very satisfied with your works performed to recover our data after our recent hard drive crash. You guys are truly amazing!

Jerry Nguyen

It is quite nervous for me to choose a company to recover my data as you know the data worth a lot, much more than the device itself nowadays, after reading some reviews I decide to choose your company as at least I can come

into your office and talk to someone, I am glad that I did, I can get back most of the data with high quality, apparently from the severe damage of the drive and I am very happy with the result, worth every single cent of it. Thank you.

Joel P

Fantastic service. Craig was very helpful and prompt. Kept you updated along the way. Would highly recommend their services.

David Crofts

A very genuine company that cares about its customers. Their obligation-free quote is exactly that, obligation-free and with no hidden charges. They were able to recover all my data from my corrupt HDD at quote price and within the timeframe, whilst displaying great professionalism and prompt responses to my queries.

P.S. Shoutout to Kane from the Brisbane office for his professionalism.

S Salgo

My data was was lost midnight Thursday night, by Friday lunchtime we had tried everything to regain the media and failed. Then we contacted Payam, we got honest evaluation of the drives within 3 hours of delivering our black box. Payam and Mike then gave us a timetable of when we could expect the box back. To say that we were desperate was an understatement. We were given undertakings on feedback and return of the drives and every single one was met. We received the drives back 5 days later not bad when you have nearly 4tb of Data. We were back editing within 2 hours of return of the material. Great Job and Great service thank you for being as good as you word

Caryn Maloy

After my QNAP has stopped working I called Seagate tech support as the hard drives were made by them. They told me the only place to go in New Zealand was Payam. I'm glad I did - they got all my family photos back at a much lower price than I expected. I have already told the IT guys at my work about them.

Sheryl J.

My hard drive packed up. Found Payam by recommendation from friends. They did a great job of recovering all my data. Good reminder to me to backup my stuff on a regular basis. I would highly recommend them!

Steve Gellyn

To Wes and your team at Payam, I would like to say thank you for recovering my hard drive with all my photos and personal information on it. The service and professionalism you and your team showed is outstanding, and I will let all know!!!

Jye

I was very impressed with the service you offered - and in particular your communication throughout the process. You did a great job and recovered all the data from a few drives of valuable information at a price that pales in comparison to the value of the data recovered.

Charles A.

I like the way they stand by their promises they have given me. The costs have been very reasonable. I completely recommend this company to anyone who needs data restoration.

Emma B

Excellent experience with Payam. They recovered data for me that no one else could. Definitely worth it to recover years of lost photos. Thank you!

Claire Sterling

Highly recommended. Their service is excellent. They were able to recover all of the 'lost' data and on top of that they were able to do it in a very fast timeframe. Thank you so much and we would highly recommend your services.

Ziata Guitars

This company, Payam, is fantastic. They recovered all my data within the week and the service was impeccable. I was well informed throughout the whole process of how my job was progressing and since this was the first time I had to use this type of data recovery service this gave me peace of mind. The technician, Wes, at Payam, was very professional and his communication with me was perfect via telephone and email answering all of my questions thoroughly. I highly recommend using Payam for data recovery as my experience with this company was excellent. They turned a potential data lost nightmare into a pleasant experience, what more can you ask. Thanks guys, great job!

Adam S

I am very happy with the service received from Payam. They recovered most (maybe all) the data from from failed my 500gb laptop drive, and provided the service in under 48 hrs, for under $400. Although the full service price was similar to others, I selected PAYAM as they offered a sliding payment scale, meaning that I initially didn't have to put my hand too far in my pocket with no idea of the outcome. That is- the financial risk was lower. I found the staff helpful and polite on the phone,and at the office, and there was even a follow up call to see how I went. I have recommended PAYAM to several of my colleagues and will continue to do so. My experience was very good. When you balance the cost of recreating/assembling your work, the money was well spent. But it is still no substitute for an effective, confirmed backup. But you probably already know that otherwise you wouldn't be reading this review!

Ceasar L.

The service I received from Payam Data Recovery was excellent. We received a quote via email within 24 hours and the repair work was quick and they managed to get all files back. Very impressed!