Customer's Reviews and Testimonials

Here are many more testimonials from our past clients

Jane Harvey

Thank you very much for your assistance – I was very happy with your service.

Kate Roulston

Amazing! Were able to recover data from dead iPhone so quickly! So thankful I got it all back. Thanks so much

Name withheld

During May 2009 I was attempting to complete my HSC year at school. Being a student who uses a laptop all my work files for the previous 4 years, including the entirety of my Preliminary HSC and what I had so far done of the HSC, were stored on my computer. Hence you could imagine my horror when I attempted to turn on my Laptop only to find it wasn’t possible to access any of my notes. After a month of differing computer technicians attempting to recover the files I was eventually directed to Payam. Within 24 hours I got the phone call saying they had isolated the problem and offered with a quote to move forward, due to the important nature of my files I immediately moved forward and despite not asking for the express service my files were recovered within the week. On top of this Payam then proceeded to sell me and exceptionally cheap and high quality Seagate external hard drive. This has since ensured that not only are all my notes accessible to me but they are also backed up to avoid this problem happening again. - Jack Thorburn"

 

Stewart Routledge

Your work was great and maybe the only people in Brisbane capable of doing this.

Maria Vatos

A HUGE thank you to Paolo for recovering my severely water damaged iPhone! Also the to team at Payam for their professionalism, kindness and awesome service......so refreshing! After being told by two other technicians that there was no hope......Payam found a way!!! Paolo you must be acknowledged for your tenacious will to find a solution! I now have precious photos of my children and most recently of my newborn, which I thought I had lost forever.... Words cannot explain my gratitude and will be forever grateful!!! I highly recommend Payam Data Recovery Specialists! Amazing!!!

Thank you so much!

With Warmth

Stanley Armstrong

Payam really delivered exceptional service in what was a very critical situation for me. A lifetime of photos were gone as were all my accounting records. They retrieved all my data in a timely manner with professionalism. Highly recommend! A++++!!

Craig Gill

Payam did what I needed in good time and with good communication.  Thank you.

Name withheld

When you first start researching data recovery it can be pretty scary. My external hard drive with 5 years worth of the whole family's photos and backups couldn't be read. I found Payam with a simple Google and liked both the location and testimonials. I sent some screen shots in and then gave Craig a call. Perfectly explained, no data - no charge, could give an exact quote on inspection. I took it in, gave the go-ahead and a few days later (and that was the economy service) I had an email with a list of the files recovered. I now have all of my files for about an 8th of the price of printing all the photos. The service reminded me of how great service should be. Many Thanks....

James Farina

Payam Data are amazing. They recovered the birth of my daughter on DVD. They made my day, It was like winning the lotto. I am ever so grateful for their amazing work. Thank you! Thank you!

Name withheld

My RAID-5 Server crashed, 2 drives had were clicking. I sent this to 3 other data recovery companies (1 in North Sydney, 1 in Melbourne and the last was a global firm in QLD). None of them could recover the data, after 3 months i had lost all hope. I was heard an Ad for Payam Data Recovery on Radio. Their ad said 'nothing is impossible!'. After 2 days, they recovered all of my data. I could not believe it. It cost me only $800 (the other companies quoted $2,500-$7,000 which i actually did approved all 3 quotes as i was desperate but none of them could fix the problem! I got all my MYOB accounting files, outlook pst email files and family photos back. Next time i'll go to Payam 1st! Cheaper and better than the other companies that were just full of crap! Very friendly service, good customer service is hard to find - and their service was flawless! I am very happy, they were better, faster and cheaper than other companies. Well done. I'll be your walking 'word of mouth' billboard for the rest of my life. Thank you for saving my business!

After my 1Tb drive containing Videos of two weddings, Family videos and photos events and irreplaceable data died,. I nearly lost faith in computers.,(Yes this is the drive I backed up the files to). My computer supplier could not recover the files and referred me to PAYAM. Fearing the worst I spoke to Mike and Payam who impressed me with their caring and supportive suggestions offering me hope for a complete recovery of all data. Not only did they achieve this even though the hard drive was completely corrupted but they allowed me to verify that all the files were readable and that I was satisfied before payment was made. A price had been negotiated beforehand with which I was extremely satisfied with. I was contacted by Payam a few days later just to check that I was completely satisfied , with an offer to help if I had any problems. I have no hesitation in recommending their Gold Star service to anyone in similar stressful circumstances. They are Competent Diligent and Caring and as far as I am concerned they are like Intensive Care the save the data and alleviate the stress of the customer. Pardon the pun but you have nothing To looSE See You Next time Mike

Cayleigh Abel

I absolutely loved dealing with everyone at Payam the process was super-efficient and professional and all my data was recovered! My computer was drenched in water and I thought I would have had to pay a fortune to retrieve everything but i was given a reasonable price and quick recovery time. Thank you so much again, really saved me!!

Henk de Weerd

Dear Wes, During our latest visit to Vietnam and Cambodia I made the fatal mistake of carrying out a request from my Tablet to format my SD card I mistakenly thought that did not affect my CF card. Unfortunately it did and I lost at least 1 day of photographs taken in Saigon. I asked various people if they could be retrieved only to be told by most people it could not be done. However a salesperson at Harvey Norman, Yes there, told me not all was lost as long as I had not done anything with the card but they could not do it nor would he suggest anyone. After some research I found Payam on a google search and with an office in Adelaide I thought why not give it a try. I spoke with Wes and although he would at the time not give me a guarantee he would look at it and let me know what he found. He did so early next day, including a print to show me. I gave him the go ahead and within days I had all my photos back, both Raw and JPG files. The thing that most impressed me was the fact that if I was not 100% happy with the result Payam would not charge me. How good is that!
Thank you Wes Hliniak, Thank you Payam, you both saved me a trip back to Saigon. Come to think of it?
Kind Regards
Henk de Weerd Nairne

Adina Sellin

Amazeballs! I dropped my portable drive off my bed and I called Seagate tech support desperate for a way to fix it. They told me to call Payam Data Recovery, the only company in New Zealand they authorized and recommended. I'm glad I called. They were super helpful and it worked out a lot cheaper thank I expected.

Maggie Sharp

The relief of hearing the news that most of my data had been recovered was huge! To potentially have lost the first three years worth of photographs of my children's life was heartbreaking but thank god, these guys managed to save it and I'm so grateful! Super professional and lovely customer service. I felt I was in good hands and I really appreciated the regular updates on how the work was progressing. Warmly recommend Payam!

Shane Quinn

I am very happy with the service and the professional manner. Especially that I wasn’t slugged an exorbitant price when you guys knew you had me by the Sh&Curls. I will recommend you back to Glencore who sent me to you.

Name withheld

I have worked as an IT Support technician for over 10 years. I have often been able to recover data for clients. If the drive is able to spin up I can often get data off. But not this time! This drive just crashed with no warning, no slow writes and reads. Just bang and gone. Since the drive contained varieties of information in various states of backup, it was commercially important to try and recover it. The guys at Payam worked their magic and recovered as far as we can tell all 240 GB of files. Payam now provides me with another option for clients who must have that data back. Very professional, very helpful.

Name withheld

Very professional. I rang up a few different places but decided to stop at Payam first because it was quite central (North Sydney) and their price was competitive. The fact that they assured no cost if the data was not recovered was great. All data was recovered and I saved my reputation. Overall a positive experience!

Venky

Thanks Payam, for your amazing recovery. I can't believe that a data out of USB stick that was quite damaged could be recovered in less than 48 hours.
From the beginning of time during the submission of my USB stick, and till you gave me a new stick with recovered data, you guys showed complete100% customer service. Kudos to your team.
No words!
Many Thanks

Max Rarates

I was so glad my data was all good once I got it back from Payam, Thank you for retrieving my data!

Grace Violet Hodder

I was very happy with the level of service provided to me. I found the frequent updates of the whole process of recovery particularly useful.

Marco Albrecht

Very happy with the service!

Kirsty

Time capsule backup seemed corrupt so rang Payam. Mark patiently assisted me, initially over the phone and then quickly helped me when I visited Payam’s offices. Excellent service.

Name withheld

Payam is a magician! My network (along with my attached hard drive) got fried in a storm whilst I was away on holidays. I consulted friends that worked in IT and even paid a computer store check my hard drive out and they told me that I'd have to pay them again for a quote to have it looked at by a forensic mob. I did my own investigative work and found Payam through Google. I read all the other reviews, checked out the website and compared it to others I had found. I even mystery shopped several companies by calling over the phone and asking Qs about their services and costs to recover the data. I chose to use Payam and I agree with the professionalism and response times reported in the previous reviews. In the end I got my data and photos copied onto a new hard drive and it cost much less than what some other companies were quoting (try $1K + interstate registered postage!). I can't thank Payam and his team enough and thoroughly recommend them for data recovery services (although I hope not to have to go through the experience again!). Extremely happy 🙂

Leon Silver

I was very happy with your work. You were fast, efficient and good value. I will certainly use you next time.

Aaron D

Very professional outfit. Kept me informed, were prompt in getting back to me and it seems like they enjoy what they do. very satisfied with their service and work.

I will definitely recommend them to anyone that needs their data recovered from dead or defective disks.

Trevor Hewitt

My experience with the Payam was extremely satisfying. The service provided by the staff at Payam from my initial email enquiry and throughout the process was highly professional and exceeded my expectations of service. Staff responded promptly to emails and returning phone calls,regularly provided feedback regarding the progress of my data recovery and bent over backwards to assist me when I collected my recovered data and answered all my questions in layman's terms. Thank you to all.

MartyKuk

I recover data myself but NOWHERE to the that this company does. These people know exactly what they're doing. Hard drive failed when accidentally knocked it off table. Drive was cycle clicking and trying to be read. Went onto the official seagate website for a data recovery service. The ONLY Company it found as the official data recovery experts was payam. Payam have just recovered 100% of my data with the exact same folder/file structure with everything as the way it was. How they did it is beyond me but fascinates me and would love to learn what these guys do. Thanks so much again and will recommend any customers drive I would be unable to fix myself.

Ian and Jan Clarke

Many thanks for your recovery work on our seized hard drive. The main point we would thank you for is that even though you had some problems finding a donor drive you kept us in the loop the whole time.

We were so happy to receive our data on the external hard drive as we had many memories of our Grand children growing up. Again, many thanks for your professional service.

James Cowan

After being quoted by a competitor almost double the price I decided to give these guys a go. Not only was I blown away by the helpful advice shown by the staff I was also relieved to hear that it was going to cost a fraction of the price original stated. These guys are the real deal! Unfortunately in this type of business there are many sharks that are eager to take advantage of people in a compromising position. I implore people to please shop around before rushing into anything and these guys for myself were by far the most helpful and best value for money. I highly recommend these people to anyone who has found themselves in the terribly difficult situation of losing valuable data.

Darren

I have been using Payam for probably a decade now. They have never been unable to recover data for me. Their skills and customer service are exemplary. Most recent was a SSD that would not detect in bios, previously I have had data recovered from a failed raid 5 array, a fire damaged drive and some other failed hard disks I recommend their service to everybody

Ian Leung

Best data recovery service ever!! Don’t risk it to others, they’re overpriced and sucks! I had a hard disk broken, dead by shock, and I took it to them. They gave me a quote in 24 hrs, and started the job. It was a very hard thing to recover, as it had severe damage. It took longer than expected, however, they recovered my precious, priceless data! Payam data made my (not day), life! I even wanted to pay more than the cost! Don’t risk on other companies, best experience ever. I’ve recommend this to everyone. They can do the impossible!!! Friendly service, and always keep me update of the status. Highly recommend it. If you have loss data, don’t risk other, take it to the pros, Payam Data.

Daniel McLoughlan

I had a failed RAID pair and a backup drive that died in the same week - the perfect storm. Payam in Sydney recovered everything for a really reasonable cost.

Ned Farhat

Outstanding work time and again, no matter how complex the situation. Always keen to work with me on urgent requirements and deliver a quality outcome. Would never recommend anyone else.

Janise Au

My WD portable hard disk died off suddenly with no hope to restore. Got referral from a friend for this company and retrieved the important data at ease. Expect the fee would be mega high – eventually fixed at a fee that is acceptable. High recommended company if you got the same problem.

Nick Ni

Had a WD My Book Live that stopped working after 3 years. Had about 700GB of data on it. Payam informed me initially that the disk was full of bad sectors and they proceeded to recover all the files. Great job.

Daniel Kolic

A big thank you to Payam for recovering our two hard disk drives completely. We had a server running two mirrored SCSI hard disk drives. We thought we were protected, however both hard drives failed. We tried everything we could to recover the information but had no luck. Our last option was to get the professionals at Payam to recover the data for us and they were able to do this within 24 hours. Payam constantly kept us up to date with their progress and were extremely professional. I highly recommend their services.

Karen Boulton-Welc

I was devastated when my local computer shop told me they could not recover the contents of my External HDD. They could ghost it, but couldn't get the files to open. The young fellow in the shop, after much research myself, gave me PAYAM's web address and I contacted them in their Sydney office. (much cheaper than everyone else I contacted) They got all of my files back except 1. How good is that....... Would definitely recommend them to anyone with Drive problems!

Ettore Siracusa

Very satisfied. Friendly and reliable service and relatively inexpensive; two other quotes were more than double what I paid for at Payam. Happy to recommend.

Marymere

Paolo & his team did a wonderful job on recovering our data. We had taken our computer to another place & all they told us after they took out our hard drive was "it's broken & we've put in a new one & this is how much you owe us". We thought that's it we've lost everything, but lucky for us the computer place gave us PAYAM's phone number & that's the best advice they gave us. We met Paolo & he was fantastic, he explained everything to us in simple terms & kept us informed every step of the way & the price was good, considering what we got back. We would definitely recommend Paolo & his team at PAYAM, as they have provided us with excellent customer service and did what we asked. Mary

Daniel Matotek

Quality service center, it can be extremely expensive but if you are a business, use no other place these guys are true professionals

Steven Patterson

I was very happy with the support and service provided by PAYAM in Perth.
Updates on the progress were consistent and provided progress of the work being done. I even received an email apologising for the job taking longer than normal, are rare customer service you see these days. I’m happy to point all clients to PAYAM for data recovery jobs.

Allen S.

The staff was very professional and knowledgeable. I found their reviews on google and they were very positive. They were able to recover and save my hard drive with the files on it. Thank you! Thank you!

Erin

Fast Prompt and delivered what other companies said was impossible! High Recommended. I have been recommended their service to everyone in a similar situation. Can't fault their service.

Eric Chen

I am happy with the overall service and definitely will use again and recommend to people who need the service.

Christina Tee

Payam did a really good job with recovering my files that were in a portable drive that was damaged. Really glad that I entrusted them to do the job!

Paul Luxford

My hard drive stopped working and so I took it to Payam Data Recovery and they were able to get all my valuable photos and videos and info back without any issues. I am really happy and will never hesitate to suggest Payam to anyone.

Tony Robbis

Clear, thorough and friendly communication throughout the process. They listened carefully to my needs and successfully recovered data for the lowest cost possible and in good time. Very impressive service.

Ashley Moghari

I lost all my family photos on my external HD that just died. Payam were so great with communication as I live 4 hours away and had to post it to them. They recovered all my lost photos, very quickly which was great as we were so nervous to think the photos were gone. Very professional service too. Thanks again

Naomi Petersen

Payam Data Recovery have successfully recovered data for me twice. I was delighted to get my data back! and very satisfied with the level of communication and service.

Google Reviews

Matt
Matt

5 out of 5 stars

posted 3 weeks ago

Wife's phone died without any warning and she had not had time backup photos. Luckily Payam were able to recover them all. Not the cheapest service, but what price can you put on memories? They retrieved 27GB of data, over 14,000 photos and 250 videos. Made a very happy wife when she got the backup drive Christmas morning. Staff were very polite.
Only one very small area of improvement for them would be to provide a little more comms. We chose the Economy Service (1-2 weeks) that took 3.5 weeks. Acknowledging that website states times subject to change, however there was no comms from them, it was only when I chased status updates.

Amy Farrugia
Amy Farrugia

5 out of 5 stars

posted 1 month ago

Cannot recommend and thank the team at Payam enough. They restored a damaged hard drive of mine that contained so many previous photos of my family and friends. They were totally transparent with the process and managed my expectations well. Great customer service , cannot fault them. Thanks so much team

Rashi Sharma
Rashi Sharma

5 out of 5 stars

posted 3 months ago

The BEST service ever. I was assisted by Tim. Tim has been absolutely amazing. From the start he was extremely informative about all the procedures and steps that would take place. His knowledge and skills are so incredible and advanced. He knows exactly what he is doing and advised me the best solutions along the whole way. He is highly experianced. He went beyond helping me understand data recovery and steps I could take in future in order to have a good backup.

My laptop (Macbook air) was fixed and I was able to receive 100% of my data back.

I am so happy with Payam ! The staff are incredibly nice.

I would highly recommend Payam to anyone who have broken their tech gadgets or are facing any issues.

BIG THANKYOU😊😊😊

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