Customer's Reviews and Testimonials

Here are many more testimonials from our past clients

Bruce Rea

It was with great relief that Payam Data Recovery were able to recover in excess of 95% of the data on my hard drive. I opted for the cheaper method of waiting but I was impressed with the service given.

johngauci2000

Very professional, helpful and effective. I would highly recommend their data retrieval service. They recovered all my data and provided very useful advice. A number of sources recommended Payam as the best in the business and now I know why.

Johann Kelaart

Our hard drive went to sleep one day and low and behold we had no back-up. I took the drive to a local IT shop who advised the hard drive was corrupted and he did not have the technology to recover. Without hesitation he said he was confident Mark from Payam was required. Payam were so professional in their clear communication, likelihood of success and keeping me informed all the way. It took a solid 3 weeks but in the end all data was recovered. We are so grateful for this professional service and the care taken to recover all data from a seemingly dead drive. I am not a technical person, but I know it was a difficult job, but well worth the wait. Thank you, thank you, thank you. I would not hesitate to recommend Mark at Payam, but the first recommendation is - BACK UP YOUR DATA!!!

Daniel McLoughlan

I had a failed RAID pair and a backup drive that died in the same week - the perfect storm. Payam in Sydney recovered everything for a really reasonable cost.

Jayne McCabe

I cannot rate the service provided by Payam Data Recovery highly enough! I have done a few big things in my life, such as getting married and building a house where you would reasonably expect to receive great service, but this exceeded even those!!! Payam are very transparent and upfront about the service they provide and so you can rest assured that they will do everything to get your data back. The emails I received along the way were both regular - so I never had to wonder what was going on - and they addressed every question before I had even thought of it. The shipping and payment process is simple and hassle free. This is a good, honest Australian company and the best at what they do

Claire Ammerman

So thrilled you could get all of my baby photos back after my 2 year old dropped my Mac Book laptop on the ground. So happy I found you after my Apple guy said it was impossible. Awesome service!

ShaikhoonGhafoor

I’m very happy with the data recovery work done. Overall, it was a great service provided and I will definitely recommend it to others.

Alex Huang

We were superbly happy with your work, it was a job well done. We never have thought we would get our important data back until we came across your firm. The job was completed on time, on budget and nothing was lost. We can’t recommend you enough to our friends! Thank you so much for your help.

Ian and Jan Clarke

Many thanks for your recovery work on our seized hard drive. The main point we would thank you for is that even though you had some problems finding a donor drive you kept us in the loop the whole time.

We were so happy to receive our data on the external hard drive as we had many memories of our Grand children growing up. Again, many thanks for your professional service.

Joanne Hansen

I am happy to say that Payam saved the day for me and I would recommend them anytime. They managed to retrieve data from a broken hard drive from my new video camera which stopped working half way through my son's international sporting competition and o/s holiday. I was told by others it probably could not be done but Payam managed to get most of it off for me. They were extremely efficient and kept in contact with me even after I had the recovery disc to make sure it was OK.

Stanley Armstrong

Payam really delivered exceptional service in what was a very critical situation for me. A lifetime of photos were gone as were all my accounting records. They retrieved all my data in a timely manner with professionalism. Highly recommend! A++++!!

Jason Vannan

Very helpful professional service thank you

Trudi Tomlinson

Very happy with service.

Name withheld

Many thanks for retrieving all photos deleted from an external hard drive. Your staff were calm and efficient in the face of great angst and retrieved a lifetime of memories. Thank you so much!

Greg Humphries

Great service retrieved photos from birth of our twins, saved my life.

Phil Elliott

Quick, efficient kept me well informed at every stage. Great service.

Sheryl J.

My hard drive packed up. Found Payam by recommendation from friends. They did a great job of recovering all my data. Good reminder to me to backup my stuff on a regular basis. I would highly recommend them!

Name withheld

Payam Data Recovery performed an outstanding job they in recovering data from our damaged disk drive. As an organisation, I can say that we were impressed with the speed with which their team responded to our request and the courtesy and consideration extended to our staff. I was particularly impressed with the follow up contact, we received following the data recovery and the offers of assistance, should we need it. It is not often that I encounter an organisation which lives up to the claims made on its web site, but I am happy to say that, in my experience, Payam Data Recovery meets or exceeds all of the representations made on its web site. As a result of the way our incident was handled, I have recommended this organisation to other businesses we deal with and provided them with contact details. I can not think of a higher recommendation.

Naomi Petersen

Payam Data Recovery have successfully recovered data for me twice. I was delighted to get my data back! and very satisfied with the level of communication and service.

Julie Green

Completely recovered all files from corrupted hard drive. Very efficient service.

Mandy Mcqueen

Couldn't have asked for a better service, my hard drive couldn't be read by the computer technician, he then recommended Payam. I posted in the hard drive and received a phone call to confirm they had received it, then after only a few hours I received the call to say they could recover the data and gave me a free quote, I opted for the economy service, due to moving house, and was over the moon to hear after a few days that it was successful, they then arranged for the external hard drive and my old hard drive to sent back to me by courier. I would highly recommend Payam to anyone the service was fast, professional and I was keep up to date on progress throughout. Thanks for everything.

FMSGCA

The details for PAYAM were forwarded to me after my hard drive had crashed on my Sony Vaio workhorse. I took it to Craig at PAYAM and inside two weeks, they had found everything. It was super! It was appreciated and the money it cost, was worthwhile.....more than worthwhile. Thank you very, very much!!!

Name withheld

My external hard drive simply died, along with about 2 years worth of family photos and some work related records. Found PAYAM on the net. Was impressed by the testimonials. They recovered all of the data without a problem. Easy!! Perhaps more so, however, it is great to know PAYAM exist so that if I have similar issues in the future I am covered. Richard Andrew

Peter Juniper.

Your service was excellent and I couldn’t fault it. Communication, pricing and the processing timing was made very clear and reiterated a number of times. My dead mobile phone was processed surprisingly quickly and the data I wanted to retrieve was recovered.

My girlfriend's hard disk got stuffed without warning and no signs at all, and it froze the computer completely. I had no idea what to do and since she was starting up her own business, she had a lot of critical files on her disk. I searched the web and came across Payam. Firstly, the website was good. They were detailed, and gave straightforward quotes. There was no hidden costs involved. Also, they had the lowest prices across a few other companies that came up in my search, which were charging $1000 and above. I rang them up. They were very professional and very friendly. I sent the hard disk in and within 4 days, I could collect the hard disk (I did provide them with a new one since the old one was completely screwed, but they do sell HDD as well) and they retrieved the data as well to my relief.  I would highly recommend Payam to anyone who is unfortunate enough to encounter HDD failures. But I would say you are in good hands when your disk comes to Payam. Staff are friendly, reliable and competent.

Kirsty

Time capsule backup seemed corrupt so rang Payam. Mark patiently assisted me, initially over the phone and then quickly helped me when I visited Payam’s offices. Excellent service.

Michael Clarke

After my kids knocked my external hard drive off my desk it hit the ground really hard. I thought everything was gone after my local computer techie could not help. I'm glad i Googled for data recovery and found Payam. They were in the city and got everything back in a few days. Very calm and good listeners when i was so stressed out.

Dan Wright

Very easy to deal with and reliable company. All my work was quoted quickly and accurately, no surprises at the end of the job and they were able to get all of my data back from some very old hard drives. Highly recommend using their services.

Johann Kruse

Mike and the rest of the Payam team were awesome… they really saved the day when they recovered all of my baby photos/videos after both my NAS and cloud backup failed. Super happy with the service.

Jhon Duque Ortiz

I am writing this email with the intention of highlighting the spectacular service I have received from all of the staff at Payam Data Recovery, who helped me even beyond their duty, psychological, economic and personal level.

I really feel fortunate to have received such a magnificent professional help and special treatment as has given to me.

Thank you once more for the time, advice and great service I received from such wonderful company and such high-quality professionals with such strong and high human value.

Thank you so much for your great help and unique service.

Besharl Hein

You did a great job from start to finish, and it was very much appreciated.

Gary Reed

Once again, Payam demonstrated its technically superiority, outstandingly professionalism, and absolutely reliability.  You turn a disaster into a pleasure every time. You have earned my endorsement and strong recommendation.

Sandor Kovacs

After others had a go at recovery of my hard drive but failed I was very nervous, a lifetime of memories could be lost, Payam's reputation gave me some comfort but the feeling when I saw the first line of their email gave me much elation, We have some good news for you... I guess it can't work every time but it sure worked for me where others failed. Highly recommend them to recover your treasures if you are in the unfortunate situation I found myself in.

Shelly L.

A simple storage device, which had worked faultlessly for a few years, decided soon after our recent office move that it was not going to boot up again. Having allowed our backup regime to fall behind by a few months, this meant a significant amount of important business data was inaccessible. Tech support from unitas manufacturer (when finally available) gave us great confidence the unit could be re-started in various ways but no confidence the data on the drive would survive the exercise. Their recommendation was Payam. of course payam was able to quickly and cost-effectively retrieve all of the data on the disk. However it was the way Craig conducted himself, without a hint of smugness or judgement, that was most impressive. The team at Payam are clearly very knowledgeable and highly skilled in this field, but at no stage were we made to feel ignorant or deficient. The whole process was carefully described, then quoted, and communication all through the exercise was timely and professional. We would have no hesitation in recommending payam, they're far better at their job than we are at backing up.

Emilyy_246

I can not thank these guys enough!! i was travelling overseas with a group of friends taking photos on my iphone. Sadly one of my friends lost his life overseas and on the second last day my iphone hardware malfunctioned and my phone turned into a brick, losing all our memories. i went to a shop who said it wasn't their problem and i will never get my data back. THANKFULLY for the team at PAYAM Data recovery i was able to get back all of my pictures and nearly all the data was recovered from my phone. meant so much to me, such as lovely company always kept me up to date.

Daniel Rossi

Very happy with the work performed, all data was retrieved and able to be accessed and copied to the new drive.

The team was very friendly and willing to provide solutions that could meet my requirements and also advised of any potential costs that can occur depending upon the findings.

The process throughout was simple which was good for a task involving data that contained so much sentimental value.

Mindy Cole

After dropping my iphone in water and then it not turning on or charging... I thought I had lost my thousand photos and contacts and everything else my life depended on with that phone. I sent it down to the guys at Payam and after only a few days I got the call to say all had been recovered! I am so grateful! Thanks again guys! appreciate it a lot

Anne1111

Excellent service. Very professional. I thought I'd lost all my files and photos. Everything important to me was recovered. And they're an Australian company too!

Amy Milburn

Super happy with the experience I've had with Payam data recovery. After years of unrealistic quotes and many people telling me my data could not be recovered I finally have my data back! I would highly recommend Payam to all my family and friends!

impossible

I will never be able to thank PAYAM enough for the great job they did in recovering some very precious photos I had accidently deleted. They were very professional, quick and pleasant and kind enough to help me download their disc to my computer when I returned home. These Magic Men are also my heros - I just didn't believe a recovery could be done. THANK YOU SO VERY MUCH, boys.

Klaus H.

We use Payam to recover data for our clients. They have never failed to deliver results.

Dominic – PC Dom

Not cheap but you get the quality recovery service you pay for.

Vinny Corey

What looked like a hopeless case when strip hard drives failed, was turned around, and for a reasonable price all data was recovered - well over 200 GB. Well done!

Grahame

I was overseas and away from my backup when the hard disk failed. The local 'experts' were unable to restore any data at all - and wasted much time - and had no idea what they were doing. On returning home, Payam was able to recover all of the data for me, and provided prompt and efficient service while doing so, at the stated price without any mucking around.

Bhakti

I was very happy with the service received.

Paul Luxford

My hard drive stopped working and so I took it to Payam Data Recovery and they were able to get all my valuable photos and videos and info back without any issues. I am really happy and will never hesitate to suggest Payam to anyone.

David Joscelyne

All went extremely well with the recovery which allowed me to step right back into the position I was in before the big CRASH!

Being absolutely fearful of losing all my data, the reassurance in recovery was very satisfying. Thanks for the service.

Name withheld

Excellent Service - PAYAM successfully recovered 11 years of photos from my failed HD where others had failed.  Their service was professional and personable and worth every penny.

Reading the other reviews for PAYAM, I wasn't surprised at the string of praises and 5 star ratings...

After a water damage incident that all but destroyed my laptop, I was in a complete panic as to what to do.  I was in the middle of writing a postgraduate thesis and feared that I had lost it all, along with with all my photos, research and other various projects I had been working on for the past four years.  I was referred to Payam Data Recovery by an Apple technician, and to my absolute delight (and relief!) they were able to retrieve just about everything off my hard drive!  What is more, they were constantly in touch with me throughout the process with quotes, updates and general courtesy calls.  I'm dedicating my degree to them!  Thanks guys!

Suzanne Janine

This company retrieved my data from a mechanical malfunction of some sort from my hard drive. The hard drive could not be accessed using any computer yet Payam managed to get it all off & onto an external hard drive for me. Using the priority service was extremely prompt & the service was friendly and communicative & I was more than happy to pay the fee based on the amount of work it saved me from having to try & re input etc. Hopefully I do not need their services again but if I do have data recovery issues ever I would deal with them I was that happy with their work

Google Reviews

Oliver Roths
Oliver Roths

5 out of 5 stars

posted 5 months ago

Excellent Service from Payam. Recovered data from broken ssd card. Very efficient and professional. Highly recommended!

Ruby Moore
Ruby Moore

5 out of 5 stars

posted 3 months ago

My Android phone got completely drenched in water and I went to 2 phone repair stores who basically said its stuffed and there's nothing that can be done to fix it or retrieve the data. They said the phone was 'beyond repair'. Then I went to Payam and they were able to turn my phone back on and retrieve all my data for me. All my data was recovered and the process was very simple for me. I recommend taking your phone straight to Payam for any data retrievals!

Vanessa Clatworthy
Vanessa Clatworthy

5 out of 5 stars

posted 3 weeks ago

Payam Data Recovery area amazing team , highly recommend , they team were able to recover photos & videos on my laptop that stopped working . The team also followed up to make sure I could see me photos and helped me to saved these properly , so I wont loose them again. Thank you so much

Facebook Reviews