Name withheld
Very professional. I rang up a few different places but decided to stop at Payam first because it was quite central (North Sydney) and their price was competitive. The fact that they assured no cost if the data was not recovered was great. All data was recovered and I saved my reputation. Overall a positive experience!
Chris
Thanks payam , for your amazing recovery . I can't believe that data could be recovered in less than 48 hours .
From the beginning of time during the submission of my Harddrive, you guys showed complete100% customer service . Thankyou to your team.
Gaynor Macdonald
Payam recovered almost all my data from an external hard drive - after I had two hard drive crashes in one week. They tried hard but couldn't do the same for a friend so I know how hard they work to make this happen. In both cases, they were excellent to work with, professional and courteous - how all business should be conducted.
Sandra Chung
I had a Seagate drive that was a replacement for a different Seagate drive that failed under warranty, also fail after less than a year. I immediately unplugged it, and did some websearching and found PAYAM Data Recovery. I gave them a call, brought my drive down. Turned out the heads had crashed, and it was sent to "The Clean Room" . As the data on it wasn't desperately needed, but I did want it recovered, I took the slow option. Upon examination, it was the heads, but the platters were undamaged. PAYAM reconstructed the drive and was able to recover ALL the data and put it on a brand new drive.
When I had a bit of confusion about payment/return method, it was explained, I paid and the drive was back to me 4 days after
I have a few static glitches on very few of the media files, but they work. Now, I know not all data recovery jobs have this great of an outcome, but considering what the cost of the loss of data would have been, in time and money to rebuild, it was well worth the cost.
As for "slow" method, my drive was fixed in under a month and returned. Definitely recommend PAYAM.
Emma B
Excellent experience with Payam. They recovered data for me that no one else could. Definitely worth it to recover years of lost photos. Thank you!
Annie McIntosh
Very friendly very helpful successful recovery
Sean Brennan
Thought we’d lost 16 years’ worth of our family photo’s…so relieved and extremely happy Payam recovered 100% from our ‘dead’ HDD. Highly recommend Payam’s professional service, keeping us informed along the entire process.
Naomi Petersen
Payam Data Recovery have successfully recovered data for me twice. I was delighted to get my data back! and very satisfied with the level of communication and service.
Matthew Keith
Our business has recently started utilising the service of data recovery that Payam offers. They are a very professional unit and work seamlessly with our end users. On each occasion Payam has been able to complete full data recoveries. Thank you!
Caryn Maloy
After my QNAP has stopped working I called Seagate tech support as the hard drives were made by them. They told me the only place to go in New Zealand was Payam. I'm glad I did - they got all my family photos back at a much lower price than I expected. I have already told the IT guys at my work about them.
Jennifer Baxa
Wow! You saved 10 years of my kids photos from birth to school. I was devastated. After calling Western Digital support they told me to give you a call. I'm glad I did. Awesome service.
Rich Karlyn
Excellent service from Wes, customer was very happy with the recovered data and we got back a lot more than we were expecting to - most of which was 100% - except random images missing data due to the initial disk failure.
Ian Jenkins
Just to let you know that my daughter was very happy with the data retrieval from her broken USB thumb drive. She said that at least 98% of the files were OK. There were a small number that were corrupted, most likely the ones that were open at the time that the computer and USB fell on the floor.
She has now made several back-ups! and said to thank you very much. She is very grateful.
Anika Parks
IMAC HDD failed, they got the data back fast, plain and simple. Pretty easy to get there (Queen street) Great service, Great guys! We recommend them highly!
Sarah Hidayati
I am surprised to see how you recover the data and the good communication provided. Initially, I though the data would lost anyway. Keep up the good work guys.
Jia
The service is so professional. Also, they gave me back earlier than they promised. All data comes back, which saves my day
Tony Robbis
Clear, thorough and friendly communication throughout the process. They listened carefully to my needs and successfully recovered data for the lowest cost possible and in good time. Very impressive service.
David Fin
Paolo was very helpful in getting ALL of my data back. A great relief. Although I had a backup I was unsure how up to date it was, so getting everything was an unexpected bonus. I was pleased that my local computer specialist admitted that he was unable to fix the problem and recommended PAYAM. It was good to be kept informed of progress. An added bonus was their service for completely destroying the 'dead' hard disk free of charge, if I required. I would have no hesitation in using them again or recommending them to others.
Joseph Vitelli
Merlin the magician would be impressed Payam’s feat of data recovery. After being told by our IT staff to trash the hard disk as recovery would not be possible, Payam excepted the challenge and delivered 100% of my data back to usable. I went from feeling that my world had ended to jubilation when I strolled through all me files- thank you so much!
Anne1111
Excellent service. Very professional. I thought I'd lost all my files and photos. Everything important to me was recovered. And they're an Australian company too!
Cayleigh Abel
I absolutely loved dealing with everyone at Payam the process was super-efficient and professional and all my data was recovered! My computer was drenched in water and I thought I would have had to pay a fortune to retrieve everything but i was given a reasonable price and quick recovery time. Thank you so much again, really saved me!!
Name withheld
During May 2009 I was attempting to complete my HSC year at school. Being a student who uses a laptop all my work files for the previous 4 years, including the entirety of my Preliminary HSC and what I had so far done of the HSC, were stored on my computer. Hence you could imagine my horror when I attempted to turn on my Laptop only to find it wasn’t possible to access any of my notes. After a month of differing computer technicians attempting to recover the files I was eventually directed to Payam. Within 24 hours I got the phone call saying they had isolated the problem and offered with a quote to move forward, due to the important nature of my files I immediately moved forward and despite not asking for the express service my files were recovered within the week. On top of this Payam then proceeded to sell me and exceptionally cheap and high quality Seagate external hard drive. This has since ensured that not only are all my notes accessible to me but they are also backed up to avoid this problem happening again. - Jack Thorburn"
Daniel Calabro
I recently lost access to my external hard drive - which cleverly had never been backed up. A lot of data was lost including hundreds of compositions I'd written over the years. My brother recommended PAYAM and I can see why. Fast, free quote, and after accepting the job was completed within a couple of days. The data was couriered back to me on a very well priced new hard drive. I highly recommend these guys, and appreciate the fast service and great communication
Noela Read
I was extremely happy that you were able to recover my lost data (photos). I think they are pretty much 100% all there. I never expected to see the photos again after I had let an incompetent company have first go. I wish I had found your company sooner. If I ever have another lost data situation, I know where to come and will certainly recommend your company to any friends in need. Thank you very much
Haley (surname withheld)
Extremely happy thanks, was very upset when i thought i couldn’t get this data back as it was 7 years of home movies and important work files, i researched on google and everyone said there was nothing i could do to get past the WD encryption without the chip from my damaged case. It cost less than i thought and it was all done extremely quickly, I’m thankful I gave you guys a go and definitely going to recommend you to anyone that has the same issue.
Devyani Rangnekar
I was highly impressed with the prompt and efficient service provided by PAYAM. I received updates from the consultant I dealt with exactly when I was told I would. My USB flash drive stopped working and I was at risk of either losing a great deal of personal and work data, or paying exorbitant sums of money in order to recover it. In comparison to a lot of other quotes that I got PAYAM was reasonable and I got all my data back. I highly recommend their services.
Joseph Vitelli
Merlin the magician would be impressed Payam’s feat of data recovery. After being told by our IT staff to trash the hard disk as recovery would not be possible, Payam excepted the challenge and delivered 100% of my data back to usable. I went from feeling that my world had ended to jubilation when I strolled through all me files- thank you so much!
John Schaeffer
Thank you to the team of data recovery specialists at Payam. After much despair from seeking recovery services elsewhere and being told my data was unrecoverable, I sought out Payam.
Wished I’d gone there first. They were able to recover all of my irreplaceable valuable information (documents, photos, music files etc) which I thought had gone forever. Very reasonable price too. Excellent work and would definitely recommend Payam to anyone needing their valuable data recovered.
After my laptop suffered death by drowning I was scared that I had lost all my work files. Advertisements, stock control forms, rosters, financial records, everything was kept on there. A family member recommended PAYAM as they had done some work for him and he was very impressed. I went In and spoke the them and they had a look for me. That day I had a response that they could get my data back no problems, and for a great price. Their service was very prompt and professional with clear communication throughout the whole operation.I definitely recommend PAYAM for data recovery services and they will be the first that I turn to if it ever happens again. Thanks guys.
Troy
You get told and told everyday you should back up! yeah yeah my computers fine it wont happen to me. WRONG!!!! 6 years of family photos videos 1000's mp3, 100's emails, word docs etc all gone. The guys at Payam were amazingly confident they could get most of it back and they did and then some. Thank You Payam
Name withheld
Excellent Service - PAYAM successfully recovered 11 years of photos from my failed HD where others had failed. Their service was professional and personable and worth every penny.
Reading the other reviews for PAYAM, I wasn't surprised at the string of praises and 5 star ratings...
Serge Kraskov
Payam was great and recovered my data with no fuss and walked me through every step.
Trudi Tomlinson
Very happy with service.
Daniel Rossi
Very happy with the work performed, all data was retrieved and able to be accessed and copied to the new drive.
The team was very friendly and willing to provide solutions that could meet my requirements and also advised of any potential costs that can occur depending upon the findings.
The process throughout was simple which was good for a task involving data that contained so much sentimental value.
Brenden
Sent them my thumb drive and got it back with all data recovered within a week. Keith was brilliant and took the time to go through what was recovered prior to me paying.
I had actually sent my thumb drive to Technetics Data Recovery a month earlier. Got some crap story about it being difficult to recover and wanted to charge me in excess of $1500 to recover 10 Power Points.
Payam were quicker, more engaged and a 1/4 of the price.
Jason Whitehead
Very prompt professional and courteous service. Highly recommend!
Jerry Nguyen
It is quite nervous for me to choose a company to recover my data as you know the data worth a lot, much more than the device itself nowadays, after reading some reviews I decide to choose your company as at least I can come
into your office and talk to someone, I am glad that I did, I can get back most of the data with high quality, apparently from the severe damage of the drive and I am very happy with the result, worth every single cent of it. Thank you.
Arshin Zaman
The service was great, and all my data was recovered very quickly. Would definitely recommend to people!
billy999
Our memory card decided to pack it in right at the end of our overseas holiday :S, so we tried an unnamed data recovery company who wanted several hundred $ just to attempt the recovery! We took it to Payam and we had the data recovered,copied to a huge 32gb usb and back to us in 3days for less than 1/2 of what the other place wanted! The service was top notch and we were even given a discount because we were told our card recovery was impossible, turned out the bad news was for another customer. They recovered as much as they possibly could with our seriously stuffed card, and the overall service was much better then I would have expected.
Lauren Lime
After losing my photos on a trip of a lifetime, I was quoted $1700 from a local Canadian company to retrieve my photos due to the complicated nature of my data loss problem. Devastated, I thought my photos were lost forever. After what seemed like endless searches, I heard about Payam through an online blog and sent my broken SD card across the ocean in hopes that they could recover my memories. I chose to pursue the economy service for $300 and immediately began communication with Payam. They were able to recover my photos and have them returned to me in less than the 30 day limit and at the fraction of the cost back home. I would highly recommend this company to anybody looking to salvage photos from a damaged SD card.
Brendan Cheong
I contacted several different data recovery companies when my Raid 0 array failed. Payam responded the quickest, and not only that, provided me with a range of price options. Their lowest cost option was very competitive and quoted an expected completion time of 4 weeks.
I chose their lowest cost option as I was not in any hurry, but as it turned out, Payam recovered 100% of my data in under 10 days anyway. Communication from Payam was excellent, and I was regularly kept updated of their progress and expected completion time. Their staff was friendly and professional at all times.
I found Payam to be very knowledgeable, experienced, and above all, flexible and very customer centric. I have no reservations in recommending them to anyone
Brad Cann
Friendly staff, perfect services. My 500GB hdd has MBR corrupted and I tried couple of recovery software but unsuccessful. I brought it to Payam Data Recovery with very little hope but they help me to recover everything. I would recommend this service to my friends.
Verity Coates
I will shout it from the roof tops as to how happy I was with my experience with you. I had lost data from two USB’s which had graduation photos, overseas trips and my father in law who has since passed away.
I had been to three other companies who did not want to know me but fortunately one put me onto you. Your staff was very professional friendly and extremely helpful. The great news is that all photos and videos were retrieved to my absolute delight. Thank you ever so much. I have already sung your praises to my friends.
Russell Lunney
Completely happy 🙂
Dominic – PC Dom
Not cheap but you get the quality recovery service you pay for.
Henk de Weerd
Dear Wes, During our latest visit to Vietnam and Cambodia I made the fatal mistake of carrying out a request from my Tablet to format my SD card I mistakenly thought that did not affect my CF card. Unfortunately it did and I lost at least 1 day of photographs taken in Saigon. I asked various people if they could be retrieved only to be told by most people it could not be done. However a salesperson at Harvey Norman, Yes there, told me not all was lost as long as I had not done anything with the card but they could not do it nor would he suggest anyone. After some research I found Payam on a google search and with an office in Adelaide I thought why not give it a try. I spoke with Wes and although he would at the time not give me a guarantee he would look at it and let me know what he found. He did so early next day, including a print to show me. I gave him the go ahead and within days I had all my photos back, both Raw and JPG files. The thing that most impressed me was the fact that if I was not 100% happy with the result Payam would not charge me. How good is that!
Thank you Wes Hliniak, Thank you Payam, you both saved me a trip back to Saigon. Come to think of it?
Kind Regards
Henk de Weerd Nairne
Phil Heyne
That desperate sinking feeling of your hard drive failing can spoil your whole day. Thanks to Payam within a few days I had all my data recovered and back in my new computer.
RoseDi
Thank you for your excellent work, after 3 attempts of trying to recover my photos from my iPhone which I had dropped in the toilet and just stopped working, Payam were able to recover everything from my very dead iPhone!!! Excellent customer service!!! Thank you so much!!!!
Jamie Dela Rosa
I was very satisfied with the job that you guys did. It was quick, easy, helpful and accommodating. As a full-time student, I greatly appreciated the plan of payment I was put on that was offered to All my files were recovered from my drive and I can’t really be any happier. Thank you.
Wendy (surname withheld)
I was extremely happy with the work you did for me. Your prompt service and communications about what you were doing were excellent. You saved all my photos,Thank you.
