My company (SME) had a major server crash, which meant all of our data on both server HDD's was corrupted or lost. We also found to our surprise and horror that our backups hadn't been functioning properly since a previous server issue late last year- so we only had project and company data up to that point and nothing from November to March. I Googled 'data recovery' and went with the reviews I read. I contacted the Payam team who were very professional and efficient from the outset. They gave me a straightforward and honest assessment about the chances of recovering the data, but I always felt they would do everything possible to recover it. Thankfully they were able to recover everything for us...sigh of relief....and we have also established a new back-up policy/test process!! I would have no hesitation in recommending Payam for this service- very impressed.
KishanGoonniah
I was very happy with the service provided from the free and fast assessment to the total restoration of my data on time and at a great price.
Stephen Todd
My hard disc crashed and I lost everything. I took it to my local computer business that I deal with and they were unable to retrieve any of the disc contents. I had not backed up the disc for the past 8 months or more and had all of my work files as well as family photo's and important emails that were lost. I sent the disc to PAYAM and they were able to retrieve all of the contents completely and at an extremely reasonable price. I had trouble retrieving one of the hidden files as I have limited knowledge in that area. I rang Kevin at PAYAM and he walked me through the steps that enabled me to access the file and retrieve the information. I found their service, advice and help to be excellent and would highly recommend them.
Diane Pain
I lost very sentimental photos due to a corrupt card. I was quoted $800.00 to recover them by the other data recovery company. Payam did it for 1/4 the price, I couldn't believe it. They were easy to deal with, kept in constant contact so I knew exactly what was going on, and got the disk to me very quickly. Yay, I thought I might never get those photos back, I'm overjoyed. Thanks guys. If I need help with business data recovery I know where I will be going.
Frederic Lai Tham
Simply the best 🙂
Devan Massey
Thanks to Payam I've been able to recover photos I haven't seen for years! They were on an old laptop hard-drive and I didn't expect to set anything, but they managed to get it all. Service was also much quicker than expected.
Claire Ammerman
So thrilled you could get all of my baby photos back after my 2 year old dropped my Mac Book laptop on the ground. So happy I found you after my Apple guy said it was impossible. Awesome service!
Rebecca Freiberg
I was very happy with the data recovery work performed!
impossible
I will never be able to thank PAYAM enough for the great job they did in recovering some very precious photos I had accidently deleted. They were very professional, quick and pleasant and kind enough to help me download their disc to my computer when I returned home. These Magic Men are also my heros - I just didn't believe a recovery could be done. THANK YOU SO VERY MUCH, boys.
Joseph Vitelli
Merlin the magician would be impressed Payam’s feat of data recovery. After being told by our IT staff to trash the hard disk as recovery would not be possible, Payam excepted the challenge and delivered 100% of my data back to usable. I went from feeling that my world had ended to jubilation when I strolled through all me files- thank you so much!
Sam Diep
I am happy to say that Gray Anderson, the person I dealt with from start to finish, was friendly and professional throughout the process. I was kept informed every step of the way. All the data was recovered promptly and without fuss. I would recommend Payam data recovery service to anyone who have hard-drive problem.
Ook Tong
Because of this company, I was able to retrieve priceless videos & photos from my iPhone 5S, which was damaged from salt water contact. I took it to them several months after the water incident and they were still able to recover everything. Their service was top notch and I'd highly recommend their service!
Rod Smith
I was happy to have my files retrieved. From the outset it was made clear that no guarantee of a successful outcome could be provided. I realised that I may have been wasting money committing to the attempt. Subsequently the data that was able to be retrieved was more than compensation for that which couldn’t. During the process I was kept adequately informed.
Diver ss
I went to Payam after hearing their ad on the radio, the connection on my HDD had broken off the circuit board. They gave me a free quote and within 24 hours had told me they could help. The info I have on the drive is critical for my business and they had recovered 100% of it within a few days. I can now also get the drive replaced under warranty. Thanks very much and should I ever need to use them again I won't hesitate.
(Full name withheld)
We were very happy with the service of taking a hard drive array set and restore all of the data for our client.
Toby Minton
They rescued my waterlogged data in no time. Great work
Tania Pickering
“I was really happy. I will recommend you guys!
Adam S
I am very happy with the service received from Payam. They recovered most (maybe all) the data from from failed my 500gb laptop drive, and provided the service in under 48 hrs, for under $400. Although the full service price was similar to others, I selected PAYAM as they offered a sliding payment scale, meaning that I initially didn't have to put my hand too far in my pocket with no idea of the outcome. That is- the financial risk was lower. I found the staff helpful and polite on the phone,and at the office, and there was even a follow up call to see how I went. I have recommended PAYAM to several of my colleagues and will continue to do so. My experience was very good. When you balance the cost of recreating/assembling your work, the money was well spent. But it is still no substitute for an effective, confirmed backup. But you probably already know that otherwise you wouldn't be reading this review!
Nicole Watson
I am very pleased with my experience. They recovered most of my data and were very friendly and communicative throughout the entire experience. I would definitely return to them in the future but for obvious reasons really hope I never have to
Shane Quinn
I am very happy with the service and the professional manner. Especially that I wasn’t slugged an exorbitant price when you guys knew you had me by the Sh&Curls. I will recommend you back to Glencore who sent me to you.
Michael Payne
I am writing to tell you how satisfied I am with the service that you and PAYAM provided.
As you may remember, I had a WD Passport drive that had archived mail files, presentations and documents stored on it. The drive died during a trip overseas and I was desperate to recover the information. I found your advertisement on the internet and also found some independent references on other forums and blogs as to the quality of work that PAYAM was able to provide.
Costing was visible, nothing was hidden.
From the first phone call contact, to the final pickup, PAYAM provided exemplary service and support. Email replies were fast, and the phone support was excellent - Craig Nevans is an excellent resource and a real asset in critical situations like this where communication is vital.
At all times I knew the situation with the recovery and the process. Despite the possibility that the information would not be able to be recovered, you were able to retrieve the documents and mail files and so I am able to maintain my archives and so avoid a significant amount of work and also heart-ache when trying to look for older information.
I would recommend PAYAM to anyone in a similar situation who needs honest, professional cost effective service and support. Thank you again.
Matthew Keith
Our business has recently started utilising the service of data recovery that Payam offers. They are a very professional unit and work seamlessly with our end users. On each occasion Payam has been able to complete full data recoveries. Thank you!
Jia
The service is so professional. Also, they gave me back earlier than they promised. All data comes back, which saves my day
Jerry
When my HDD failed I was in shock thinking “that didn’t just happen, did it?” Everything I thought was worth keeping for the past 10 years was on that Drive. The guys at the local PC store couldn’t even read the drive, saying “it has some big problems” & suggested I give the guys at PAYAM a call & send them my HDD. Glad I did! I now have all my data back without losing anything. Payams communication & personalised service was excellent. If you have any HDD problems these are definitely the guys to call!
Nick Ni
Had a WD mybooklive that stopped working after 3 years. Had about 700GB of data on it. Payam informed me initially that the disk was full of bad sectors and they proceeded to recover all the files. Great job.
Ella
All my personal & work files (6 years worth) were all on my external hard drive, that is until my partner accidentally dropped it. When I went to use it I was not able to read, copy, delete or add files, plus the hard drive was making strange noises which I knew was not good news. I did some research on data recovery companies and called five in Melbourne, PAYAM had the best price and was conveniently located it was also a company whose brand I recognised. Craig was not only able to save 98% of my data but he also kindly spent time explaining everything I needed to know about external hard drives, backup drives etc. – our chat at his office lasted an hour and gave me plenty of useful information to ensure I did not lose my data again. I now have two external hard drives, one which I use regularly and one purely as my backup. Thank you Craig for your exceptional customer service and for saving all my data. Cheers
Tess
I'd recently crashed my MacBook Pro and thought i had lost all data in my computer. I brought it over to Apple Store and Mac Centric, both of whom could not help me and suggested that I may not be able to retrieve my data anymore. The latter of whom however, suggested that I would need to go to a an experienced data recovery team and try my luck there. I then recalled my sister (having lost all her photos from an overseas SD card that she bought during her Europe trip) bringing her SD card to PAYAM, after many trial and errors through different data recovery team companies in Sydney. They eventually were the only ones able to retrieve her precious photos again. So i decided to take my computer to PAYAM, and within a day I received a more than reasonable quote which i was not obliged to pay a cent of unless i was 100 percent happy with their work. Not only are they an expert at data retrieval, but their customer service is excellent, which is certainly helpful when you are already distressed. PAYAM are an informative, efficient & reliable company, and i recommend them to anyone who needs their computer back on track again. Thank you so much for your help and fantastic customer care.
Andrew Stewart
After going to other places had a great experience with this company and got regular updates on what was happening and also got all the data back which is fabulous
Bruce Rea
It was with great relief that Payam Data Recovery were able to recover in excess of 95% of the data on my hard drive. I opted for the cheaper method of waiting but I was impressed with the service given.
Audrey Dyer
Thought all the photos from my iphone were gone but after having the phone for only a day, Payam had recovered all the data and sent my iphone back. Could not be happier
Name withheld
Thanks Payam for saving my bacon--and my budget. I didn't really have a choice to not recover my data, and all other avenues had turned up a non-result, or a hideously expensive result. As it is, they were able to recover all my data, at a very reasonable price. The staff were fantastic too: incredibly helpful, professional, and supportive in my time of need. Love your work, Payam!
Alex Okill
I had a burned out board on my desktop hard drive with 60Gb of data - they managed to repair the board and transfer to the data to my external drive and didn't do anything with the old drive until had confirmed that it was safe to do so.
I opted for the "economy" service which took around 3 weeks, however that was over the Christmas period too. Great service.
Aziza Ibrahim
Really appreciated the work you did for me and recovering the data on the hard drive.
It contained photos of the first two years of my son’s life and with no other copies and backups of these at the time (I’ve since learnt my lesson) I was grateful for your service and success in recovery most of these precious memory.
Greatly appreciated and highly recommended.
Nat
Thought my old hard drive was all but lost. Payam managed to save it in an efficient inexpensive manner. Very impressed!
Sheryl Moore
Fantastic! Great help!! Friendly service, recover 90% data back, enable our company get back to normal in a short period of time.
Paul Barber
I would highly recommend Payam to anyone that has had a hard drive fail. It was the worst feeling when it happened but the guys sorted it out with no fuss. Above all else I appreciated not being taken for a ride to get priceless family videos back.
Anh D.
This service is expensive but it is worth the money if you really need to recover your important data.
Mudassar Hafeez
An exceptional service, uncompromised quality, excellent customer service and job well done. Highly recommended. Don't go anywhere if need your data back at any cost. Just use Payam and sit back and relax 🙂
Keep up the good work team
Sean Brennan
Thought we’d lost 16 years’ worth of our family photo’s…so relieved and extremely happy Payam recovered 100% from our ‘dead’ HDD. Highly recommend Payam’s professional service, keeping us informed along the entire process.
Name withheld
Very professional. I rang up a few different places but decided to stop at Payam first because it was quite central (North Sydney) and their price was competitive. The fact that they assured no cost if the data was not recovered was great. All data was recovered and I saved my reputation. Overall a positive experience!
Ben Stevens
When my RAID array failed I was recommended to go straight to Payam. I must say that I experienced some of the best customer service I have ever had. I was most impressed by their flexibility to help me out. Also they did all they could to recover my data, of which 100% was recovered. I wish I knew more people with broken hard drives to recommend to him but in the event it does happen, I will ensure they contact Payam. Bravo.
While our IT guys were installing my wife's new work system I asked them to have a look at the home PC that had been performing erratically. They took it away and I expected to hear back about some minor problem. Instead they said the hard disk had crashed and despite all their best efforts they couldn't fix the problem. While my wife and I have backup systems for our work PCs we had nothing similar for the home PC. This was not good news. There was a long history of home related correspondence and documents and a large collection of photos taken by our two daughters that were saved on this computer. Our IT guys recommended Payam, so I took the hard drive over to North Sydney hoping for the best. As it turned out I was not disappointed with Payam being able to recover everything. They put it on an external drive, which is now the backup, and all ended well.
Stephen Schilg
All in all I couldn’t have been more pleased with the process. I was quoted over $800 by a local company, who couldn’t promise that it was able to be fixed.
I saw the prices on your website as well as the free quote and no fix no fee offers. Couldn’t have been a better deal. I posted the HDD down along with a spare to move the recovered data onto. I selected the economy option by the recovery was done within a week! Could not have been happier with the whole process!
Robert Ceic
Very happy with service. In this information age, knowing that such a service is available is quite comforting
Tony B
Between Xmas and New Year the hard drive failed on my desktop pc and unfortunately I forgot to backup some very important business files. I contacted Payam and got a great quote and they were able to recover 100% of my data-all in less than a week of dropping the hard drive off. Very happy with the service provided by Kane-look no further if this happen to you-very professional service.
One day I discovered that I wasn't able to open photos and iTunes music from my external hard drive. It had corrupted. I tried a number of downloaded applications that colleagues had used to retrieve data. Unfortunately they didn’t work for me. PAYAM were close by and did a good professional job. They were able to retrieve all my lost data for me.
Kent Driver
Before dealing with your company I was under the impression that data recovery is a very expensive and troublesome experience to be avoided at all costs. I was referred to you by my IT person, who gave a good report from a previous experience of referring a customer. After receiving an outline of your services I was pleased to discover you offer a range of levels of cost v timeline, so I was able to choose something that met my needs and budget. I was then impressed with the level of service and communication throughout the process. I will not hesitate to recommend you should I come across anyone needing similar help in recovering data. Thank you.
Bernadette Marie O’Farrell
I was extremely happy with the service I received! I thought I had lost my entire university thesis and various other important files when I had spilt tea on my MacBook.
I searched tirelessly for a company that would not only be able to retrieve the data at a reasonable price, but one that I could trust with such personal information. The team at Payam kept me up to date with the progress of my data recovery and managed to retrieve all of my files!
I have already recommended Payam to friends and family -particularly those who are as clumsy as me and just as likely to spill liquid on their computers. Thanks again for all of your help!
Fred V.
Payam data recovery are excellent. My USB just stopped working for no reason at all. I sent it to the Laptop manand several other companies, however, none of them could help me get my data off it. I googled data recovery and Payam data recovery is the first web page came up. I liked what I seen and so I sent my USB away and was contacted with great news. payam data recovery recovered all of my files off my usb. The service was excellent. I was updated very regularly, they were quick and super friendly.You won't be disappointed with Payam.
Mitch Graham
The staff was friendly and very professional. The most amazing part is they delivered as promised.
