Customer's Reviews and Testimonials

Here are many more testimonials from our past clients

Albert Spickler

Excellent service and in a timely manner - i.e. straight away. I would recommend these guys to anyone and I would definitely use them again should the need aver arise again which I hope never does!

Nikki Braybrook

I was really happy with your service, you not only retrieved all the lost data, you made the whole process really easy and in super quick time! I would not hesitate to recommend you.

Ross.W

What can I say about Payam. Excellent, fantastic, specialized in their field. These are few that come to mind. This is the second time I have called upon their services and once again they have proved why they are a leading data recovery business. They have knowledge and expertise to explain why the hard drive had failed and the recovery of the lost files is second to none. Once again thank you for your work. I think this time I will take your advice and do a backup just in case. Thanks Keith.

Jeremy Shellim

Quick fast and efficient. Expensive but they are the data experts and I reckon if they can't recover your data, no one can

Tee Harris

Great service. I got all the data recovered within days and the cost was acceptable. It is good that the NAS manufacturer LaCie knows their service and it is on their recommended list. It's a good wake up call I need to do dual backups. 🙂

Tony B

Between Xmas and New Year the hard drive failed on my desktop pc and unfortunately I forgot to backup some very important business files. I contacted Payam and got a great quote and they were able to recover 100% of my data-all in less than a week of dropping the hard drive off. Very happy with the service provided by Kane-look no further if this happen to you-very professional service.

Fred V.

Payam data recovery are excellent. My USB just stopped working for no reason at all. I sent it to the Laptop manand several other companies, however, none of them could help me get my data off it. I googled data recovery and Payam data recovery is the first web page came up. I liked what I seen and so I sent my USB away and was contacted with great news. payam data recovery recovered all of my files off my usb. The service was excellent. I was updated very regularly, they were quick and super friendly.You won't be disappointed with Payam.

Tori Keegan

Great service and work! Quick to respond to emails and with the recovery of my data off my hard drive. Would highly recommend and use again

Ade Newie

Professional+++, good at what they do, fast efficient, delivery. Lost 10 years of family photos, everyone else said the data was unrecoverable. Highly recommended.

Chris Finch

I am eternally grateful that Payam were able to restore almost all that was lost but especially all my family photos from years back, that was priceless.

Ceasar Levine

My hard drive fell off a desk last week. After talking to 2 other data recovery labs - Payam was the most helpful on the phone. They were the only company who gave me a fixed price and were recommended by Western Digital in New Zealand.

Renee Moroz

Don't go anywhere else- come straight here! quick turn around and reasonable rates. Plus they are happy to send the recovered data to you in the post for a minimal fee!!! thanks a million for saving our kids memories 🙂

Starwoman8

Everyone dreads that moment when a computer of hard disk fails and you need data recovery services. To start with, they are never cheap and you are left wondering if it will be possible to recover your precious data. I am so glad we came here and got everything back. Payam were so profession and prompt and gave great advice. Thank you!

Peter Reidy

Excellent service, kept me up to date along the process. Absolutely no pressure to pay unless satisfied. I had wiped nearly 1000's photos from my Eurotrip and they were able to recover the majority.. very glad I decided to get their help.

Kult Heaton

I was working onsite and a buckets of seawater was dumping on the deck above flooding my laptop, which had a lot of information necessary for my work. Payam Data Recovery, inspected the laptop and gave me a same day quote. All data was recovered. Very happy with the service though I hopefully won’t require their services again.

Simone McDonald

Hey guys, I’m so happy and grateful for all the work you have done. I was afraid that I would have lost everything but you saved all my files. If I have any more troubles I’m definitely calling you guys.

Kathleen Hanitti

WD My passport USB fell off my table last month. After 2 PC repair shops could not help, I called WD support in the USA and they told me to go to Payam. They saved everything for me for only $275. Very helpful and friendly service, Thanks for your help!

Doc Groves

My 500GB WD external HDD died and I was horrified to realise that I hadn't updated my backup copy of my photo's! Which means I had lost all my personal / holiday photo's since the beginning of 2010. I did a search on the internet for data recovery places and phoned up three other companies that left me falling off my chair at the prices to recover approximately 300mb of data! (ranged from $700 to $1500). I eventually contacted Payam Data Recovery and was quite relieved to find out the cost of recovery (no hidden fee's - cost was listed on their website) - especially when they will not charge you if they are unable to recover anything. So really you have nothing to lose. The main staff member I dealt with was fantastic, very professional and assisted me when we were arranging drop off of another external HDD and also pick up of the data - the next day. Great service and friendly staff. Would recommend this company to anyone!

Claire Ammerman

So thrilled you could get all of my baby photos back after my 2 year old dropped my Mac Book laptop on the ground. So happy I found you after my Apple guy said it was impossible. Awesome service!

Janise Au

My WD portable hard disk died off suddenly with no hope to restore. Got referral from a friend for this company and retrieved the important data at ease. Expect the fee would be mega high – eventually fixed at a fee that is acceptable. High recommended company if you got the same problem.

Tony Peters

Our internal IT team could not recover the data from my hard drive and mentioned you guys as someone who might be able to help out.

You did a great job and on time.

Wallace McGee

Your work was prompt, efficient and achieved 100% recovery. Excellent work and excellent service.

Mike Quigley

In this age of diminishing service and the usual response... Computer says no.. isn't it refreshing to find someone who is really helpful. I just wanted to say how absolutely blown away I was by Craigs help. His commitment to finding a solution to my backup problems was brilliant. I cannot thank him and Payam enough. Brilliant all thanks to Craig. Craig and Payam is a service I can definitely recommend. 10/10 Many Thanks.

Beth Ammerman

I too was bitten by the "why didn't I backup my data!" regret. I thought 14 years of photos, music and business files were simply dead and gone until I discovered Payam. Great service, 100% of everything restored. It does cost, but worth it! Thanks

Cayleigh Abel

I absolutely loved dealing with everyone at Payam the process was super-efficient and professional and all my data was recovered! My computer was drenched in water and I thought I would have had to pay a fortune to retrieve everything but i was given a reasonable price and quick recovery time. Thank you so much again, really saved me!!

Les M

If you need help to recover files or ascertain what's wrong , here is where you go , helpful , honest , i cannot say enough , these guys can help with your dumb questions too , i had mine answered! Reasonable cost too , i had to see them a second time for a similar problem with a CF card , it was looked at on the spot and we figured out that my card reader was the problem and advice was given , no charge . The guys could run a help desk if they were not too busy , they are THE experts !!! Do not go anywhere else !!!

Ash Sydney

I was devastated when my local computer shop told me they could not recover the contents of my USB. It had picked up a virus the one and only time I had used it while travelling overseas and I was told I had lost all of the precious holiday photos that were on there.

A friend recommended I try and take the USB to someone who specialises in data recovery and that is the best advice I have ever taken! Paolo rang me within 24 hours of receiving my USB to tell me the good news. I could not believe he had saved them all, and for such a good price!

The professionalism and quality of service they provide is fantastic. I would recommend them as the first point of call to anyone who is serious about recovering their data.

Kelly Watson

I couldn’t be happier with the work data recovery done! I thought I had lost my photos for ever & data recovery brought every one of them back!!

Jimmy Tang

My HDD died due to firmware corruption. Recovery cost $600. Great service. Easy to reach from the station.

Brad Corey

My hard drive suddenly stopped working. Visited several recovery companies and finally found Payam. Payam did a great job and recovered all my data. They also gave me a very reasonable price. Thank Payam!

Glynnis Hearn

I highly recommend Payam Data Recovery Services. Reasonable prices, very professional and clear about the process and payment required if data recovered successfully. Very, very happy to have all our data recovered. Thanks Payam Team.

Name withheld

I have worked as an IT Support technician for over 10 years. I have often been able to recover data for clients. If the drive is able to spin up I can often get data off. But not this time! This drive just crashed with no warning, no slow writes and reads. Just bang and gone. Since the drive contained varieties of information in various states of backup, it was commercially important to try and recover it. The guys at Payam worked their magic and recovered as far as we can tell all 240 GB of files. Payam now provides me with another option for clients who must have that data back. Very professional, very helpful.

Sam Krix

wow!

Cassette

These guys literally saved my life! I was DJing at Ivy and the dj after me knocked my mac laptop off the stage and into the chlorinated water surrounding the stage (without realizing). It was under water for at least 10 minutes! I came back from the bathroom to see it at the bottom of the moat.

Despite the extensive water damage, these guys managed to recover ALL my data within a month!

Very happy with the fast, friendly, efficient and professional service they provided!! 🙂

Emilyy

I cannot thank these guys enough!! i was travelling overseas with a group of friends taking photos on my iphone. Sadly one of my friends lost his life overseas and on the second last day my iphone hardware malfunctioned and my phone turned into a brick, losing all our memories. i went to a shop who said it wasn't their problem and i will never get my data back. THANKFULLY for the team at PAYAM Data recovery i was able to get back all of my pictures and nearly all the data was recovered from my phone. Meant so much to me, such as lovely company always kept me up to date

Donna Bonnel

They did a great job recovering all my files. What a relief!! Very glad I found Payam. Happy Customer 🙂

Denis Wade

Recently I had a Netgear ready NAS bite the dust. A software glitch broke my 4x4TB RAID 5 array and I was scared to have lost the lot. Craig from Payam took on the task of virtually recreating the RAID 5 array and was 100% successful. All of my data was intact as if nothing happened. After supplying him with a 10TB drive. All data was transferred and safely recovered within a few days. I am so glad I found this company. Craig was an absolute pleasure to deal with. Kind, friendly and very professional. Thank you so much for your service and your ongoing advice. RAID is redundancy only, I now have my photos all backed up onto multiple drives and google storage cloud. I cannot thank you enough! Kind regards

Alex Huang

These guys are truly lifesavers! Our laptop hard disk suffered accidental impact and the file allocation table was messed up, tried a few other contractors before and no one could help.
We came across Payam when researching on the web, and sure enough, true to their word, they provided the best service ever. Delivered on what they said they would and all our important data were recovered for a very reasonable cost!

They are simply amazing, couldn't recommend them enough. Truly the best data recovery team in Australia. Kudos to Mark and the team in Melbourne! Mark is very gracious and helpful. He and his team really make the world a better place to live. I really do mean it. We are really really grateful that there is Payam Recovery Data Centre in Melbourne as I can't imagine if our data cannot be recovered.

Keep up the good job, Payam! God bless you. A++ Grade for quality and customer service.

Diver ss

I went to Payam after hearing their ad on the radio, the connection on my HDD had broken off the circuit board. They gave me a free quote and within 24 hours had told me they could help. The info I have on the drive is critical for my business and they had recovered 100% of it within a few days. I can now also get the drive replaced under warranty. Thanks very much and should I ever need to use them again I won't hesitate.

Ook Tong

Because of this company, I was able to retrieve priceless videos & photos from my iPhone 5S, which was damaged from salt water contact. I took it to them several months after the water incident and they were still able to recover everything. Their service was top notch and I'd highly recommend their service!

MartyKuk

I recover data myself but NOWHERE to the that this company does. These people know exactly what they're doing. Hard drive failed when accidentally knocked it off table. Drive was cycle clicking and trying to be read. Went onto the official seagate website for a data recovery service. The ONLY Company it found as the official data recovery experts was payam. Payam have just recovered 100% of my data with the exact same folder/file structure with everything as the way it was. How they did it is beyond me but fascinates me and would love to learn what these guys do. Thanks so much again and will recommend any customers drive I would be unable to fix myself.

Joe Saxton

Was very surprised they were able to recover all my photos and files from a ocean-water damaged Galaxy Note. Very happy indeed

Name withheld

LIFE SAVER- I foolishly formatted a memory card which contained the birth and first 2 weeks of pics taken of my first born baby boy. Needless to say, I was devastated and very distraught. After a quick internet search I found PAYAM Data Recovery and all the reviews were highly positive. Craig was extremely professional and honest and within 24 hours he had recovered my precious images at a very reasonable cost. Now I can share these special moments with my son when he grows up and it’s all thanks to the know-how of PAYAM. I would highly recommend them in any circumstance where their services may be required. Thanks Craig and if I could add any more stars to this rating I would…

Our business relies on digital storage and when a drive fails it can cause great concern.  We recently experienced an issue with a drive that was used to store critical client data.  Without hesitation we sent the drive to PAYAM Data Recovery and they have successfully recovered all data and returned it to us on a new drive.  Their communication and service is professional and courteous and everything they promised was delivered.  If we have any future hard drive or data recovery issues they’ll again be my first – and only - call. NextGen Studios.

Rosalie Thomas

A huge thank you to all at Payam! Your customer service was impeccable! You guys really go about and beyond. You kept me up to speed with the data recovery process with step by step emails and phone calls. I honestly cannot thank you enough!

Patrcia Hall

I just want to thank the Payam team. You guys really took the time to recover all files from my faulty hard drive which has5 years worth of work on it. You recovered almost all of it and I couldn't be more happy. You kept in contact and always informed me what was going to happen. You guys are amazing, service is amazing! Highly recommended. Thanks again!

Craig Gill

Payam did what I needed in good time and with good communication.  Thank you.

AraKia

I dropped my hard drive and it stopped working, it had all my photos and important back ups on there, I sent it to a data recovery company who spent 3 days on it and said they could not find anything on there and that my data was gone!!! not wanting to accept this I found Payam Data recovery and sent it to them, they were able to diagnose why my drive was showing no data and bypass the encryption in a way that allowed them to get the data off they managed to save everything which was a massive relief to me and my partner! the staff where professional and courteous at all times and sensitive to the stress full situation I was in, I will forever be in debt to them for the work they did!

Nat

Thought my old hard drive was all but lost. Payam managed to save it in an efficient inexpensive manner. Very impressed!

Seaneen

Payam's service was wonderful, I thought I had lost all my backup but they came to my rescue.

Google Reviews

Sarah
Sarah

5 out of 5 stars

posted 2 months ago

I recently lost access to all the files on my SD card and feared they were gone for good. Thankfully, the team at Payam Data Recovery was able to recover everything! The entire process was smooth from start to finish. Their communication was clear and prompt, the service was friendly and professional, and everything was handled efficiently. Highly recommended if you're ever in a similar situation!

Kylie Mizzi
Kylie Mizzi

5 out of 5 stars

posted 1 month ago

My Hard drive on my laptop died recently without any warning, as such I had to replace the hard drive but doing so I lost thousands of files being a small business I could never replace.
I connected with Payam, and they were so helpful on what needed to be done, and once they received my hard drive they more or less let me know every step of the way of the process. Once finished and they had retrieved 99.9% of my files, they sent me an email and SMS letting me know of the good news and a link showing the files that had been retrieved. I will be ever so grateful to them.

Rashi Sharma
Rashi Sharma

5 out of 5 stars

posted 2 months ago

The BEST service ever. I was assisted by Tim. Tim has been absolutely amazing. From the start he was extremely informative about all the procedures and steps that would take place. His knowledge and skills are so incredible and advanced. He knows exactly what he is doing and advised me the best solutions along the whole way. He is highly experianced. He went beyond helping me understand data recovery and steps I could take in future in order to have a good backup.

My laptop (Macbook air) was fixed and I was able to receive 100% of my data back.

I am so happy with Payam ! The staff are incredibly nice.

I would highly recommend Payam to anyone who have broken their tech gadgets or are facing any issues.

BIG THANKYOU😊😊😊

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