Stewart Routledge
Your work was great and maybe the only people in Brisbane capable of doing this.
Jennifer Baxa
Wow! You saved 10 years of my kids photos from birth to school. I was devastated. After calling Western Digital support they told me to give you a call. I'm glad I did. Awesome service.
Harry Montgomery
I would like to thanks the team at Payam Data Recovery for the help they given us. My phone was water damaged and had gone blank. The photos of my daughter’s birth were on it. Samsung said they could not help me and I got the same response from any other company I engaged. That phone has been in my car for over a year now just in case I could find someone. I was told about PDR and within a week they have extracted. the photos and they are being delivered. I can't thank you enough. Happy wife, happy life! I will recommend you anytime I can
Sharon Roberts
I was extremely happy with all aspects of Payam Data Recovery. From the 1st phone conversation to receiving my recovered data. Kane went above and beyond in answering all my questions, and even ran through future backup procedures and appropriate dealings with External Hard Disk Drives. Definitely a happy customer. Thanks heaps guys.
Name withheld
Fast, Efficient, Friendly, Great Service & happy to answer any queries I had. Craig was very prompt with any e-mail queries I had and was happy to take the time out for anything I needed to follow up with. Professional appearance via their website, affordable prices for recovery when compared to other company's out there and would definately use again if the need arises. Most important of all had all but 10 files totalling a few MB recovered off a 1.8 TB HDD! Would highly recommend to anyone who wants a speedy, professional & very affordable data recovery service.
Conrad Smith
Payam Data Recovery provides a great service when important data has been lost. I've used them a number of times while repairing PCs and servers for people. On each occasion Payam have recovered the data of damaged hard drives. If needed, they have worked through the night and returned data quickly. While it is not a service that you 'want' to use, if you 'need' data recovery, then Payam will help.
Tia Bates
A huge thank you to Paolo for recovering my severely water damaged iPhone! also the team at Payam was very professional, kind and awesome... so refreshing! After being told by two other technicians that there was no hope... Payam found a way!!! Paolo you must be acknowledge for your tenacious will to find a solution! I now have precious photos of my children and most recently of my newborn, which I thought I had lost forever... Words cannot explain my gratitude and will be forever grateful!! Thank you so much! with warmth
Name withheld
Many thanks for retrieving all photos deleted from an external hard drive. Your staff were calm and efficient in the face of great angst and retrieved a lifetime of memories. Thank you so much!
S Salgo
My data was was lost midnight Thursday night, by Friday lunchtime we had tried everything to regain the media and failed. Then we contacted Payam, we got honest evaluation of the drives within 3 hours of delivering our black box. Payam and Mike then gave us a timetable of when we could expect the box back. To say that we were desperate was an understatement. We were given undertakings on feedback and return of the drives and every single one was met. We received the drives back 5 days later not bad when you have nearly 4tb of Data. We were back editing within 2 hours of return of the material. Great Job and Great service thank you for being as good as you word
Eric Chen
I think You guys did an outstanding job for the amount of work needs to be done within a tight schedule that would be hard to achieve by any competitors in the industry. The most valuable to me is that you guys are willing to do the job with the right equipment to have the work done properly when requested for high priority service. Few in the industry can do so even offered to pay the right money. By this positive attitude, customers will keep coming back to do business with you and I’m sure your business will go very far. Of course, you deserve the fee charged for the work done with quality and professionalism even it can be costly. I was amazed with the knowledge and skills you have for the job.
It is grateful to mention the effort you guys put in to reinstall the windows on my laptop back to its pre-damaged state with a new hard drive, which has been working well ever since. I also received the backup drive with all the data i needed on the next delivery day at my door once the payment was cleared, so i could carry on with my work. It was just as promised without hassle or surprise. The communication in general was good and prompt.
I am happy with the overall service and definitely will use again and recommend to people who need the service.
Aziza Ibrahim
Really appreciated the work you did for me and recovering the data on the hard drive.
It contained photos of the first two years of my son’s life and with no other copies and backups of these at the time (I’ve since learnt my lesson) I was grateful for your service and success in recovery most of these precious memory.
Greatly appreciated and highly recommended.
Murray Hobson
I had a failed 2TB portable drive and required the info from it as I had not recently backed it up. I went to Payam Data Recovery who recovered all my information and installed it onto a new portable hard drive. I was kept informed during the process and everything was smooth.
I cannot recommend Payam Data Recovery strongly enough for any data recovery that you require.
Arshin Zaman
The service was great, and all my data was recovered very quickly. Would definitely recommend to people!
Michael Payne
I am writing to tell you how satisfied I am with the service that you and PAYAM provided.
As you may remember, I had a WD Passport drive that had archived mail files, presentations and documents stored on it. The drive died during a trip overseas and I was desperate to recover the information. I found your advertisement on the internet and also found some independent references on other forums and blogs as to the quality of work that PAYAM was able to provide.
Costing was visible, nothing was hidden.
From the first phone call contact, to the final pickup, PAYAM provided exemplary service and support. Email replies were fast, and the phone support was excellent - Craig Nevans is an excellent resource and a real asset in critical situations like this where communication is vital.
At all times I knew the situation with the recovery and the process. Despite the possibility that the information would not be able to be recovered, you were able to retrieve the documents and mail files and so I am able to maintain my archives and so avoid a significant amount of work and also heart-ache when trying to look for older information.
I would recommend PAYAM to anyone in a similar situation who needs honest, professional cost effective service and support. Thank you again.
Paula Tripp
Excellent service done by Wes. All data was recovered and saved to a new hard drive and completed in good time and returned to me. Only having to pay if able to recover data. Thank you.
Phil Heyne
That desperate sinking feeling of your hard drive failing can spoil your whole day. Thanks to Payam within a few days I had all my data recovered and back in my new computer.
Franky Tsang
Just had my drive recovery from them, they saved my life! They are not the cheapest in town but I can say they are the best, if they can't fix it, I don't think anyone else can. A BIG BIG thank you!
Tommy Neilly
I called Western Digital tech support last month after my WD MyBook stopped working. They told me to try Payam and I'm glad I did. They were so helpful and got all my documents back fast. Was cheaper than I expected and the guys were very helpful when I was panicking. Thanks a million!!
Leon Ure
Payam managed to recover nearly all of my files, including non-generic formats, after the corrupted HDD was formatted and then another HDD was cloned over the top of it. I highly recommend Payam!
Carol S
Having decided to back up my hard drive externally "when I just get these couple of things up to date" Murphy's Law intervened, and I was left with no access to all my business and tax information. Panic search of Google led me to Payam Data Recovery. A phone call to Craig and an explanation of what had happened left me with SOME hope, so I sent off the recalcitrant drive by express post, and waited for the prognosis with some trepidation. I need not have worried. Craig contacted me very promptly, outlined my options, and within a short time, I had new internal and external hard drives, and access to ALL my data.
I live in a very small town, and when dealing with businesses by telephone I'm accustomed to having to ring several times, be shunted from one person to the next, explain the problem several times to different people, and end up with very little if any satisfactory results, so I particularly appreciated Craig's promptness, honesty, and the excellent service he delivered. I would have absolutely no hesitation in recommending him and his team.
Colin Higginson
Very pleased with your service. Got us out of a potential huge mess.
Sandra Chung
I had a Seagate drive that was a replacement for a different Seagate drive that failed under warranty, also fail after less than a year. I immediately unplugged it, and did some websearching and found PAYAM Data Recovery. I gave them a call, brought my drive down. Turned out the heads had crashed, and it was sent to "The Clean Room" . As the data on it wasn't desperately needed, but I did want it recovered, I took the slow option. Upon examination, it was the heads, but the platters were undamaged. PAYAM reconstructed the drive and was able to recover ALL the data and put it on a brand new drive.
When I had a bit of confusion about payment/return method, it was explained, I paid and the drive was back to me 4 days after
I have a few static glitches on very few of the media files, but they work. Now, I know not all data recovery jobs have this great of an outcome, but considering what the cost of the loss of data would have been, in time and money to rebuild, it was well worth the cost.
As for "slow" method, my drive was fixed in under a month and returned. Definitely recommend PAYAM.
Kircy Jong
The service was extremely reliable and took the time to explain the problem as well as the solution. Very accommodating and friendly. Would definitely recommend.
Anne1111
Excellent service. Very professional. I thought I'd lost all my files and photos. Everything important to me was recovered. And they're an Australian company too!
Kelly Watson
I couldn’t be happier with the work data recovery done! I thought I had lost my photos for ever & data recovery brought every one of them back!!
Nick Ni
Had a WD My Book Live that stopped working after 3 years. Had about 700GB of data on it. Payam informed me initially that the disk was full of bad sectors and they proceeded to recover all the files. Great job.
Bennie Gordon
When my Intel SSD stopped working after it went to sleep one day, I googled data recovery and Payam were the first to get back to me. They recovered everything for $600. Worth every cent. Easy to deal with.
Name withheld
THANK YOU PAYAM!!!! Our hard drive decided to crash without warning and we stood to lose 3 months worth of MYOB plus all our photos, music and personal documents. I called Payam and from start to finish they were awesome. Great customer service, a really quick process and all for a reasonable price. I called other data recovery businesses but their prices and customer service didn't stack up to Payam. I totally recommend Payam Data Recovery. THANKS AGAIN!!! You turned a very stressful situation into a manageable one 🙂
Anthony Stokes
I was so relieved when I found out you retrieved all the data to get my business up & running again.
I was recommended to you by Phillip Chen from Solutions 4, as he has referred others to you always with a positive outcome. I will not hesitate to use your service again if needed & will not hesitate to refer you to others.
Thank you again, you saved me!
Carolyn Nankervis
Thank u Payam guys & girls!!! The successful recovery of my treasured & priceless photos was very special. Thanks soooo much.
Grant Molik
The work you did was amazing and I can’t thank you enough, If it wasn’t for you guys I wouldn’t have valuable photos. Appreciate it a lot.
(Full name withheld)
We were very happy with the service of taking a hard drive array set and restore all of the data for our client.
Ruby Langsworth
They made it look all too easy! great service!
Allen S.
The staff was very professional and knowledgeable. I found their reviews on google and they were very positive. They were able to recover and save my hard drive with the files on it. Thank you! Thank you!
Name withheld
Ok, so get this! I was asked to take the photos of my sister in law's wedding. I went to Port Douglas and got some beauties. I had taken special precautions by purchasing a brand new memory card of 16 gb so that nothing would go wrong. I get home with my 2000, count them 2000, photos and as I'm transferring them from the camera to the computer.... it seizes up and I get the rainbow wheel horror child. When it was all over..... GONE!!!! AAAAHHHHH. I googled "HELP lost photos need to retrieve" or something like that, and got reviews of this company. They were close, I went straight over there. I really liked the way they said straight up, $250 and if we don't get 'em it's no cost. Cool bananas. Do it baby. Yep. Got 'em!!! Oh Yeah! Heaven. I just wished I'd seen the special $50 voucher they have on this site and it would've just been two hunda. We're talking wedding photos here. RELATIVES wedding photos. IN LAWS wedding photos. Lordy Lordy. This could've been like, a major feud fest. I would even say I feel a certain love towards this company. Yes. A kind of love. You know what I'm saying?
Ella
All my personal & work files (6 years worth) were all on my external hard drive, that is until my partner accidentally dropped it. When I went to use it I was not able to read, copy, delete or add files, plus the hard drive was making strange noises which I knew was not good news. I did some research on data recovery companies and called five in Melbourne, PAYAM had the best price and was conveniently located it was also a company whose brand I recognised. Craig was not only able to save 98% of my data but he also kindly spent time explaining everything I needed to know about external hard drives, backup drives etc. – our chat at his office lasted an hour and gave me plenty of useful information to ensure I did not lose my data again. I now have two external hard drives, one which I use regularly and one purely as my backup. Thank you Craig for your exceptional customer service and for saving all my data. Cheers
Dave Owens
We were very happy with the work done to retrieve the data. There was four years of company work that we desperately needed retrieved and it was done without any fuss
Alex Huang
These guys are truly lifesavers! Our laptop hard disk suffered accidental impact and the file allocation table was messed up, tried a few other contractors before and no one could help.
We came across Payam when researching on the web, and sure enough, true to their word, they provided the best service ever. Delivered on what they said they would and all our important data were recovered for a very reasonable cost!They are simply amazing, couldn't recommend them enough. Truly the best data recovery team in Australia. Kudos to Mark and the team in Melbourne! Mark is very gracious and helpful. He and his team really make the world a better place to live. I really do mean it. We are really really grateful that there is Payam Recovery Data Centre in Melbourne as I can't imagine if our data cannot be recovered.
Keep up the good job, Payam! God bless you. A++ Grade for quality and customer service.
drli
I suddenly encountered a problem with my portable HDD which became inaccessible. I have more than 500GB very important data on it. Thanks to the help from Payam Data Recovery, I finally got all my data back. This is really professional service with perfect output. I'm very satisfied.
Martin
This mob have saved my life. Had a massive meltdown on my NAS server (fried mobo) that in turn corrupted my operating system. After bringing it online again my RAD5 set was completely stuffed containing years of family fotos, software development, design etc and other important information - Sure I should have had a regular backup done but that was not the case - kicking myself for that and have now taken steps from this ever happening to me again. When I was faced with this mess and realizing this was a job to big for me to take on I started to look into the possibility of seeking professional help by someone with the detailed knowledge of RAD5. I had 8tb striped across four disks and felt desperate of at least recovering the many photos and movies from my children childhood. Started to look around for companies. Got in touch with 5-6 and they all came back with "sorry mate - this is unrecoverable" - These were all companies claiming year and years of solid expertise in the area - none able to assist. A few came back with "unlikely to recover anything but if you insist us giving it a try then it will cost you $$$$$ - non refundable with no guarantees given" - sounded like money for nothing to me. Then while kicking myself in the office a colleague of mine @ commerce mentioned Payam Data Recovery as someone being good that the department used in past. Got in touch with Payam Data Recovery. The discussion were very friendly where Payam gave me some hope of at least being able to recover some of the data. The really good thing from my side where that they would only charge me in the event that they were successful and I were happy with the result. One thing lead to another and after passing on the disks to them where they worked on these for a few weeks I received a message containing a full directory listing of every single file I had stored on this RAID set. Needless to say this made my day. Close inspection of the date revealed a 100% success on the data recovery. Payam have not saved just my day - they have allowed my children to one day look back on photos of their childhood - irreplaceable! They have been very easy to deal with willing to go out of their way to assist me and I would be the first to recommend this mob to anyone facing a similar situation.
Jai Robinson
Great communication, great service, prompt. Not much more to say. Couldn't be happier with results would highly recommend
Raven V.
I couldn't be happier with the service I got from Payam. I saw 4 different companies before them who told me they would not be able to retrieve my lost photos. I was very distraught as I had just been on my first overseas holiday. Payam were able to get every single photo back. I would recommend them to everyone!
Jason Harner
Thank for your help. It had been done in a professional manner, quick and fast! My customer was extremely happy as he got back all the data he wanted
Hix
Recovered all my data from water damaged iPhone & damaged Laptop HDD. They wont let you down. Professional and efficient.
Alexandra Brescia
Coming back from a holiday where I dropped my Iphone 4 with all vacation pics into a pond, I came back and took my phone to PAYAM Data Recovery. Paolo Bileci from Payam was great and told me what needed to be done to retrieve lost data and it was, very quickly as well! Highly recommend this place to everyone!
Shane Quinn
I am very happy with the service and the professional manner. Especially that I wasn’t slugged an exorbitant price when you guys knew you had me by the Sh&Curls. I will recommend you back to Glencore who sent me to you.
Donna Bonnel
They did a great job recovering all my files. What a relief!! Very glad I found Payam. Happy Customer 🙂
Anh D.
This service is expensive but it is worth the money if you really need to recover your important data.
Duncan Marshall
I had a great experience when a NAS enclosure failed. PDR were able to quickly ascertain that the disks and associated data were intact, and recovered all data, whilst keeping me informed of the progress.. Great service. Well done
Ellise Myerson
I previously went to other shop. Terrible service and couldn't retrieve anything off my hard drive. The technician was also very unprofessional and rude. So glad I found Payam as they saved the day! They always gave me updates of the process and retrieved all my important documents
