Customer's Reviews and Testimonials

Here are many more testimonials from our past clients

David F.

Payam recovered important data from a remote research expedition when an SD card split in 2. No other data recovery service were able to recover the data and Payam persevered for months until they were successful. We are very grateful and pleased.

Simone McDonald

Hey guys, I’m so happy and grateful for all the work you have done. I was afraid that I would have lost everything but you saved all my files. If I have any more troubles I’m definitely calling you guys.

Henk de Weerd

Dear Wes, During our latest visit to Vietnam and Cambodia I made the fatal mistake of carrying out a request from my Tablet to format my SD card I mistakenly thought that did not affect my CF card. Unfortunately it did and I lost at least 1 day of photographs taken in Saigon. I asked various people if they could be retrieved only to be told by most people it could not be done. However a salesperson at Harvey Norman, Yes there, told me not all was lost as long as I had not done anything with the card but they could not do it nor would he suggest anyone. After some research I found Payam on a google search and with an office in Adelaide I thought why not give it a try. I spoke with Wes and although he would at the time not give me a guarantee he would look at it and let me know what he found. He did so early next day, including a print to show me. I gave him the go ahead and within days I had all my photos back, both Raw and JPG files. The thing that most impressed me was the fact that if I was not 100% happy with the result Payam would not charge me. How good is that!
Thank you Wes Hliniak, Thank you Payam, you both saved me a trip back to Saigon. Come to think of it?
Kind Regards
Henk de Weerd Nairne

Janine Sabeh

The PAYAM Data recovery men are my IT hero's! l was given a quote within 24 hours and they even took the time to explain to me all my options. After being turned down by 3 other people Paolo Bileci saved the day and did so at a very affordable price! It just goes to show that not only are these men friendly and professional they are incredibly knowledgeable.

Don't waste your time/effort/money on anyone else PAYAM really are the best in the business!

Rod Smith

I was happy to have my files retrieved. From the outset it was made clear that no guarantee of a successful outcome could be provided. I realised that I may have been wasting money committing to the attempt. Subsequently the data that was able to be retrieved was more than compensation for that which couldn’t. During the process I was kept adequately informed.

Fred V.

Payam data recovery are excellent. My USB just stopped working for no reason at all. I sent it to the Laptop manand several other companies, however, none of them could help me get my data off it. I googled data recovery and Payam data recovery is the first web page came up. I liked what I seen and so I sent my USB away and was contacted with great news. payam data recovery recovered all of my files off my usb. The service was excellent. I was updated very regularly, they were quick and super friendly.You won't be disappointed with Payam.

Name withheld

Fast, Efficient, Friendly, Great Service & happy to answer any queries I had. Craig was very prompt with any e-mail queries I had and was happy to take the time out for anything I needed to follow up with. Professional appearance via their website, affordable prices for recovery when compared to other company's out there and would definately use again if the need arises. Most important of all had all but 10 files totalling a few MB recovered off a 1.8 TB HDD! Would highly recommend to anyone who wants a speedy, professional & very affordable data recovery service.

Starwoman8

Everyone dreads that moment when a computer of hard disk fails and you need data recovery services. To start with, they are never cheap and you are left wondering if it will be possible to recover your precious data. I am so glad we came here and got everything back. Payam were so profession and prompt and gave great advice. Thank you!

Ameera Jade Gorman

Super friendly staff (Vinh) and turned an unpleasant task into an easy, stress-free experience. Would definitely recommend!

Billy Lewis

Fast as, all my data back and the cheapest I could find! Also the student discount was super handy. Cheers Payam

Tony Robbis

Clear, thorough and friendly communication throughout the process. They listened carefully to my needs and successfully recovered data for the lowest cost possible and in good time. Very impressive service.

Cassette

These guys literally saved my life! I was DJing at Ivy and the dj after me knocked my mac laptop off the stage and into the chlorinated water surrounding the stage (without realizing). It was under water for at least 10 minutes! I came back from the bathroom to see it at the bottom of the moat.

Despite the extensive water damage, these guys managed to recover ALL my data within a month!

Very happy with the fast, friendly, efficient and professional service they provided!! 🙂

Serge Kraskov

Payam was great and recovered my data with no fuss and walked me through every step.

AraKia

I dropped my hard drive and it stopped working, it had all my photos and important back ups on there, I sent it to a data recovery company who spent 3 days on it and said they could not find anything on there and that my data was gone!!! not wanting to accept this I found Payam Data recovery and sent it to them, they were able to diagnose why my drive was showing no data and bypass the encryption in a way that allowed them to get the data off they managed to save everything which was a massive relief to me and my partner! the staff where professional and courteous at all times and sensitive to the stress full situation I was in, I will forever be in debt to them for the work they did!

Sarah Ashley

I can't recommend Payam Data Recovery highly enough. They recovered most of my data from a broken memory card that was in the worst possible condition. In fact, it crumbled when I handed it to Vinh, who straight away reassured me there was hope. And to my amazement, 99% of my photos were recovered a few weeks later. So, anyone out there who is panicking, don't stress, till you visit these guys. I also want to mention the wonderful service I received from Vinh, who called and emailed me regularly to give me up dates, as to where he and his team were at, in regards to recovering my data. Thank you so much, to Vinh, and all the wonderful staff at Payam.

Kerry Mordue

We were absolutely thrilled with the results from your data recovery process. You were both professional and a prompt.

You kept us informed with every step and I can’t thank you enough for the results we gained by using your team.

Megan Hobson

I lost important data on a memory card and my friend recommend Payam to me. They got quick response and successfully rescue my data. Thanks again Payam!!

Name withheld

“My network attached storage recently ceased to be accessible. Among other things it held my iTunes music library and the thought of having to rip all those CDs again was not at all appealing! After spending some time troubleshooting the problem with the manufacturer, they referred me to Payam. The service was friendly and professional and in a matter of days my data was recovered. Their post recovery follow up was also first class in making sure that all was in order and my system was back up to speed.

Sarah Hidayati

I am surprised to see how you recover the data and the good communication provided. Initially, I though the data would lost anyway.

Keep up the good work guys.

Jenny Stern

I highly recommend Payam Data Recovery. My iphone was 100% dead, I tried every possible process to wake it up and had been advised by a number of technicians that it was close to impossible to retrieve any data - Payam Data Recovery were successful. Thank you

Name withheld

During May 2009 I was attempting to complete my HSC year at school. Being a student who uses a laptop all my work files for the previous 4 years, including the entirety of my Preliminary HSC and what I had so far done of the HSC, were stored on my computer. Hence you could imagine my horror when I attempted to turn on my Laptop only to find it wasn’t possible to access any of my notes. After a month of differing computer technicians attempting to recover the files I was eventually directed to Payam. Within 24 hours I got the phone call saying they had isolated the problem and offered with a quote to move forward, due to the important nature of my files I immediately moved forward and despite not asking for the express service my files were recovered within the week. On top of this Payam then proceeded to sell me and exceptionally cheap and high quality Seagate external hard drive. This has since ensured that not only are all my notes accessible to me but they are also backed up to avoid this problem happening again. - Jack Thorburn"

 

Desiree Jefferson

After taking my broken iphone to two other places and being told that data was completely irretrievable, I then took it to Payam, where they were successful in retrieving all of my data! Definitely take it here first! Great service and very friendly staff. 10/10 would recommend to anyone. These guys honestly saved my life

Katherine Wall

Very happy with the service, especially as I was so stressed! Payam were able to recover everything I had lost and even got my Time Machine working again so I could restore everything back onto my computer. Thanks

Thomas J

Thank you Payam Data Recovery, thank you Kevin! The only company which is available all weekend. They recovered all of our lost data the same day. We are so happy that we got our world trip memories back. Worth every cent, five stars well deserved!

Phil Carson

Amazing! We had a corrupted SD card with a month of travel video - they helped us retrieve it all and mailed it to our next hostel. Very professional and service minded personnel.

Tim Knaggs

Vinh & Paolo, a big thank you for recovering all my data lost when my iPhone tried to swim recently. Having no recent backup I was bereft until meeting you. I could not believe your promptness nor that I had so much data hanging in space. You are professional at Payam. Long after the cost is forgotten I have all the information crucial to my existence. Thank you. Tim

Venessa

I had my laptop stolen and recovered by Police. When I opened it everything has been wiped out. I had a very important manuscript that I hadn't saved anywhere together with photos of my girls. Someone recommended Payam and told me they were the best. The moment I met Samantha and how she explained in simple words what had happened I knew I was in the right hands. Payam did an amazing job and I was in tears when I found out that they could recover what i was looking for. And above all is the professionalism and human touch of Samantha. I highly recommend it. Thanks PAYAM

Cherrilyne

The work was professional, reliable and friendly and kept in touch step by step Would recommend this company to anyone, also you can negotiate payment plans to suit your budget

Dave Owens

We were very happy with the work done to retrieve the data. There was four years of company work that we desperately needed retrieved and it was done without any fuss

Teddy Clune

When I first realized that I had lost all of my photos on the camera memory card I was devastated. Payam Data recovery were professional, fast and delivered exactly what they said and more. I have been telling all my friend about this service.

Sam Joseph

My wife's boss recommended Payam to me when our small business server crashed. We lost 5 years of invoices and accounting info without any backup. I called and Wes was very helpful on the phone and when i dropped it off in the city i spoke with Gray. Everyone was really helpful and told me the costs upfront. I got everything back for less than i expected in a week. Great service from a company i hope i will never need to use again, i am backing up religiously now.

Ceasar Levine

I can only say wonderful things about my experience with Kevin at Payam. Kevin recovered all data on a USB drive - a happy ending. Thank you so much!

Andrew Stewart

After going to other places had a great experience with this company and got regular updates on what was happening and also got all the data back which is fabulous

S Salgo

My data was was lost midnight Thursday night, by Friday lunchtime we had tried everything to regain the media and failed. Then we contacted Payam, we got honest evaluation of the drives within 3 hours of delivering our black box. Payam and Mike then gave us a timetable of when we could expect the box back. To say that we were desperate was an understatement. We were given undertakings on feedback and return of the drives and every single one was met. We received the drives back 5 days later not bad when you have nearly 4tb of Data. We were back editing within 2 hours of return of the material. Great Job and Great service thank you for being as good as you word

Sam Diep

I am happy to say that Gray Anderson, the person I dealt with from start to finish, was friendly and professional throughout the process. I was kept informed every step of the way. All the data was recovered promptly and without fuss. I would recommend Payam data recovery service to anyone who have hard-drive problem.

Kult Heaton

I was working onsite and a buckets of seawater was dumping on the deck above flooding my laptop, which had a lot of information necessary for my work. Payam Data Recovery, inspected the laptop and gave me a same day quote. All data was recovered. Very happy with the service though I hopefully won’t require their services again.

Michael Shenton

My Laptop fell off the desk onto the floor and would not reboot and the disc was unreadable. The information on my laptop was worth many millions of dollars. I was extremely pleased that Payam was able to recover all my data when a normal computer repair company was not able to assist.

Jleephd

Great service...would have been up S$%t creek without a paddle without Payam...

Grahame

I was overseas and away from my backup when the hard disk failed. The local 'experts' were unable to restore any data at all - and wasted much time - and had no idea what they were doing. On returning home, Payam was able to recover all of the data for me, and provided prompt and efficient service while doing so, at the stated price without any mucking around.

billy999

Our memory card decided to pack it in right at the end of our overseas holiday :S, so we tried an unnamed data recovery company who wanted several hundred $ just to attempt the recovery! We took it to Payam and we had the data recovered,copied to a huge 32gb usb and back to us in 3days for less than 1/2 of what the other place wanted! The service was top notch and we were even given a discount because we were told our card recovery was impossible, turned out the bad news was for another customer. They recovered as much as they possibly could with our seriously stuffed card, and the overall service was much better then I would have expected.

Larson Wolters

Required some Data from an old raid setup, the team at Payam are very helpful and efficient, kept me in the loop the whole way through the process. Great service would highly recommend!

Kalvin Dever

We recently had a disk turn faulty in our 4 Tb striped raid storage.   Consequently, we faced loosing all the data, some of which was irreplaceable.  I found Payam after a Google search and some phone calls to other storage recovery service providers.  Payam was the only one who understood the importance of the data to us.  I sent the whole device to him and could not be happier with the service.  It was fantastic.  He gave me a quote with different options including timeframes from which I could choose – and then he met them.  I guess the ultimate endorsement is that I have sent a second disk with faulty heads to Payam to have the data recovered.   If you need data recovered and customer service is important to you then give Payam a call.

Kerry (surname withheld)

Efficient service, prompt, easy to deal with, understood customer needs, reasonable prices. Will recommend your service in the future.

Rebecca Harrison

I cannot recommend Payam's services highly enough. Lachlan and the team were so helpful, clearly explaining the data recovery process, the costs involved, and managing my expectations every step of the way. The result? The complete recovery of data from an iPhone with a cracked screen that had spent a not inconsiderable amount of time at the bottom of a pool! Thank you so much, Payam

Russell Lunney

Completely happy 🙂

Colleen Marlow

Absolutely brilliant. Gray at the Perth office is a lifesaver. Quick quote , quick service. Walked in with tears as my whole world crashed on an external hard drive and walked out with a smile. Highly recommend this company.

Josh Dalt

Highly recommend Payam Data Recovery.

Craig was professional and extremely helpful, all of my data was recovered and I was kept informed throughout the whole process.

Don't think twice if you have a dead drive with lost information, Craig and his team will have it restored with little fuss and at a reasonable price.

Ali Macmood

I am extremely happy with the service I received and outcome of the data recovery. In addition, your staff also recommended an appropriate Synology solution for future backups at home.

Sam Heylen

One happy customer! My wife's iPhone suddenly crashed and having not been backed up in over a year we thought we had lost all of her photos, videos etc including baby photos of our 3rd child. Apple said there was nothing we could do except try a data recovery place. Payam were fantastic from whoa to go. They recovered all the data and even provided an iTunes backup of the phone. Couldn't recommend them more highly. Thanks guys

Nat

Thought my old hard drive was all but lost. Payam managed to save it in an efficient inexpensive manner. Very impressed!

Google Reviews

Warwick Mcghie
Warwick Mcghie

5 out of 5 stars

posted 2 weeks ago

Sending a hard drive with physical damage to attempt data recovery of a number of important files. They were completely successful in recovery of the requested data. And even before the job began were able to answer questions pertaining to their process and job information.

And excellent and fast service with amazing communication.

Highly recommended for your similar needs.

Matt
Matt

5 out of 5 stars

posted 1 month ago

Wife's phone died without any warning and she had not had time backup photos. Luckily Payam were able to recover them all. Not the cheapest service, but what price can you put on memories? They retrieved 27GB of data, over 14,000 photos and 250 videos. Made a very happy wife when she got the backup drive Christmas morning. Staff were very polite.
Only one very small area of improvement for them would be to provide a little more comms. We chose the Economy Service (1-2 weeks) that took 3.5 weeks. Acknowledging that website states times subject to change, however there was no comms from them, it was only when I chased status updates.

seyda kurtmen
seyda kurtmen

5 out of 5 stars

posted 3 days ago

I just received the email from Payam about the recovery files of my very old external hardrive. I am literally in happy tears watching the preview video of my recovered folders and files. I'm talking old samsung files, sanyo digital camera files, old pc files, all my old pictures, videos my whole youth basically. I'm still crying as I write this and although I haven't received my hard drive back they have advised that about 49,000 of my files have been recovered. I can't begin to explain how grateful I am. The price paid to this team is worth every penny. These memories are priceless and I am beyond happy and grateful. Thank you thank you thank you! Back up your hardrives people, get them onto the cloud, have backups of backups because the pain or thought of losing them is not worth it, which I pretty much did due to damaged heads on the hardrive. I can't wait to reunite with my pictures and videos 🙂 🙂 🙂 thank you again team!

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