Name withheld
Thanks Payam for saving my bacon--and my budget. I didn't really have a choice to not recover my data, and all other avenues had turned up a non-result, or a hideously expensive result. As it is, they were able to recover all my data, at a very reasonable price. The staff were fantastic too: incredibly helpful, professional, and supportive in my time of need. Love your work, Payam!
Paul Luxford
My hard drive stopped working and so I took it to Payam Data Recovery and they were able to get all my valuable photos and videos and info back without any issues. I am really happy and will never hesitate to suggest Payam to anyone.
Conrad Smith
Payam Data Recovery provides a great service when important data has been lost. I've used them a number of times while repairing PCs and servers for people. On each occasion Payam have recovered the data of damaged hard drives. If needed, they have worked through the night and returned data quickly. While it is not a service that you 'want' to use, if you 'need' data recovery, then Payam will help.
Jimmy Tang
My HDD died due to firmware corruption. Recovery cost $600. Great service. Easy to reach from the station.
Rebecca Harrison
I cannot recommend Payam's services highly enough. Lachlan and the team were so helpful, clearly explaining the data recovery process, the costs involved, and managing my expectations every step of the way. The result? The complete recovery of data from an iPhone with a cracked screen that had spent a not inconsiderable amount of time at the bottom of a pool! Thank you so much, Payam
Max Rarates
I was so glad my data was all good once I got it back from Payam, Thank you for retrieving my data!
Anthony A Malelis
I was blown away with the service and could not be happier. I would recommend to anyone!
Johann Kruse
Mike and the rest of the Payam team were awesome… they really saved the day when they recovered all of my baby photos/videos after both my NAS and cloud backup failed. Super happy with the service.
Sean G.
Communication from both Payam and Craig in Melbourne was outstanding; I was kep updated on the recovery via email, voice and text and had the data that I thought was lost back in less than a week!
Ade Newie
Professional+++, good at what they do, fast efficient, delivery. Lost 10 years of family photos, everyone else said the data was unrecoverable. Highly recommended.
Sheryl Moore
Fantastic! Great help!! Friendly service, recover 90% data back, enable our company get back to normal in a short period of time.
V Kinetic
We have been using Payam's services for the last couple of years and have always found them to be highly professional, capable and courteous. They have helped many of our customers recover data that would otherwise have been lost and at a very competitive price. We are extremely happy with their service and wouldn't hesitate in recommending them to anyone with hard drive problems. We anticipate using Payam for all our data recovery requirements for years to come.
Adam S
I am very happy with the service received from Payam. They recovered most (maybe all) the data from from failed my 500gb laptop drive, and provided the service in under 48 hrs, for under $400. Although the full service price was similar to others, I selected PAYAM as they offered a sliding payment scale, meaning that I initially didn't have to put my hand too far in my pocket with no idea of the outcome. That is- the financial risk was lower. I found the staff helpful and polite on the phone,and at the office, and there was even a follow up call to see how I went. I have recommended PAYAM to several of my colleagues and will continue to do so. My experience was very good. When you balance the cost of recreating/assembling your work, the money was well spent. But it is still no substitute for an effective, confirmed backup. But you probably already know that otherwise you wouldn't be reading this review!
cameronc42
Great price, great service, great business! My work external drive died and Payam recovered all my files and put them onto a new drive for a fraction of the cost I was quoted elsewhere. I took the new drive back to work and spent a day updating and sorting all my job files on the drive. I then left it with another unit within my workplace for them to backup the files to a server. I was totally shattered when they dropped the new drive and stuffed it. I took it back to Payam and they fixed the drive for free. Awesome service! Thanks for your help guys.
Diver ss
I went to Payam after hearing their ad on the radio, the connection on my HDD had broken off the circuit board. They gave me a free quote and within 24 hours had told me they could help. The info I have on the drive is critical for my business and they had recovered 100% of it within a few days. I can now also get the drive replaced under warranty. Thanks very much and should I ever need to use them again I won't hesitate.
KishanGoonniah
I was very happy with the service provided from the free and fast assessment to the total restoration of my data on time and at a great price.
Jenny Stern
I highly recommend Payam Data Recovery. My iphone was 100% dead, I tried every possible process to wake it up and had been advised by a number of technicians that it was close to impossible to retrieve any data - Payam Data Recovery were successful. Thank you
Dayle M.
I thought I had lost all my photos off my phone, some with such important personal memories and totally irreplaceable.Payam staff did such an amazing job and retrieved my photos.The compassion and thoughtfulness I was treated with through this whole procedure was exemplary and I would never hesitate to recommend Payam.
Melanie Becker
I think you did a fabulous job – keep up the good work!
Jessica Hoffman
Having had a near panic attack when my Lacie hard drive decided to crash and burn with unknown data on it. I was very happy when guys at Payam Data Recovery said "No worries" and recovered it all. Fantastic service, highly recommended!
Emma B
Excellent experience with Payam. They recovered data for me that no one else could. Definitely worth it to recover years of lost photos. Thank you!
Ashleigh Roome
Thanks for retrieving my holiday photos!
Stanley Armstrong
Payam really delivered exceptional service in what was a very critical situation for me. A lifetime of photos were gone as were all my accounting records. They retrieved all my data in a timely manner with professionalism. Highly recommend! A++++!!
Paula Monteith
Great experience with Payam Data recovery! My hard drive packed up 4 years ago, and the team at Payam fixed it!! Bloody amazing. They were professional, efficient and surprisingly affordable. Highly recommend these blokes. They even got payment plan for the poor folk like myself.
Michael Payne
I am writing to tell you how satisfied I am with the service that you and PAYAM provided.
As you may remember, I had a WD Passport drive that had archived mail files, presentations and documents stored on it. The drive died during a trip overseas and I was desperate to recover the information. I found your advertisement on the internet and also found some independent references on other forums and blogs as to the quality of work that PAYAM was able to provide.
Costing was visible, nothing was hidden.
From the first phone call contact, to the final pickup, PAYAM provided exemplary service and support. Email replies were fast, and the phone support was excellent - Craig Nevans is an excellent resource and a real asset in critical situations like this where communication is vital.
At all times I knew the situation with the recovery and the process. Despite the possibility that the information would not be able to be recovered, you were able to retrieve the documents and mail files and so I am able to maintain my archives and so avoid a significant amount of work and also heart-ache when trying to look for older information.
I would recommend PAYAM to anyone in a similar situation who needs honest, professional cost effective service and support. Thank you again.
Eric Chen
I think You guys did an outstanding job for the amount of work needs to be done within a tight schedule that would be hard to achieve by any competitors in the industry. The most valuable to me is that you guys are willing to do the job with the right equipment to have the work done properly when requested for high priority service. Few in the industry can do so even offered to pay the right money. By this positive attitude, customers will keep coming back to do business with you and I’m sure your business will go very far. Of course, you deserve the fee charged for the work done with quality and professionalism even it can be costly. I was amazed with the knowledge and skills you have for the job.
It is grateful to mention the effort you guys put in to reinstall the windows on my laptop back to its pre-damaged state with a new hard drive, which has been working well ever since. I also received the backup drive with all the data i needed on the next delivery day at my door once the payment was cleared, so i could carry on with my work. It was just as promised without hassle or surprise. The communication in general was good and prompt.
I am happy with the overall service and definitely will use again and recommend to people who need the service.
Mudassar Hafeez
An exceptional service, uncompromised quality, excellent customer service and job well done. Highly recommended. Don't go anywhere if need your data back at any cost. Just use Payam and sit back and relax 🙂
Keep up the good work team
Hix
Recovered all my data from water damaged iPhone & damaged Laptop HDD. They wont let you down. Professional and efficient.
Ian Mansell
Amazing service from start to end. My drive data was saved! Payam held onto the drive whist I was on holiday, then followed with a call to arrange suitable delivery on my return. I wish all companies were like this.
Donna Bonnel
They did a great job recovering all my files. What a relief!! Very glad I found Payam. Happy Customer 🙂
Ali Macmood
I am extremely happy with the service I received and outcome of the data recovery. In addition, your staff also recommended an appropriate Synology solution for future backups at home.
Andrew
Upon discovering Payam online, and experiencing issues with the manufacturer of the external hard drive, I was reluctant that the data on my device would ever be recovered.
Payam took the time to explain step by step the process, and showed visibility the whole way through.
A special thank you to Lachlan and Keith for all their help and assistance.
I have no trouble in recommending Payam to anyone that has a faulty device and is in need of recovering the valuable data.
Clerk
Recently, one of my barristers' computer went for a 'swim' whilst on holidays. He did not have back up and was quite distressed. I had an IT person have a look and they said it required professional data recovery. I then contacted Payam and sent the hard drive over. A representative rang me back the same day and asked various questions and said I would receive a quote and an idea of the amount of data, if any, that could be recovered. The next day I was contacted and advised that 'most, if not all' the data could be recovered and for a very reasonable fee. I was also asked what I wanted done with the defective hard drive i.e. returned or destroyed and if wanted to purchase a storage device or would prefer to provide same. I was able to collect the defective hard drive and storage device within two (2) days of the delivery to them. I am more than happy to recommend PAYAM who provide an excellent, efficient and personalized service to distressed customers by keeping the customers informed all through the process. Thank you once again for all help.
Name withheld
"The main board on my notebook computer collapsed while I was working overseas. It was not able to be repaired. I was not unduly worried as I knew that I would be able to recover all the data off my hard disk and transfer it to a new computer.
Unfortunately it was not quite as easy as that. I was able to transfer most of my files but some key files could not be recovered. It turned out that some files were encrypted and there was nothing that I could do to get access to the data, which included all the files needed to file my BAS return. A few years earlier, while working on a special contract, my notebook computer had been set up as the master computer in a small network we established so that the others in the team could access our printer. My computer had had encryption placed on the files to ensure their security. The encryption was removed when the network was dismantled. What I did not realise was that the encryption remained on a number of the pre-existing files.
When I returned to Australia with my non-functioning computer, the repairer suggested that Payam might be able to recover my data for me. I took my hard disk to Payam to see what they could do for me. A couple of hours later they rang to say that they had recovered all my data, apart from a couple of inconsequential files. That was wonderful news as I was not relishing the prospect of attempting to reconstruct all my inadvertently encrypted files. Payam gave me a CD with all the data files from my hard disk and I was able to transfer them to my new computer without any problems.
The recovery process was very straightforward for Payam, as my hard disk contained the encryption algorithm, and they were able to access that algorithm. I might have been able to do something similar had I been able to find an identical computer to my non-working notebook computer, already an obsolete model, with an identical operating system, and install my hard disk on that computer. That was an uncertain and highly stressful undertaking, so I was extremely relieved that Payam had a straightforward process to access my encrypted data.
Larson Wolters
Required some Data from an old raid setup, the team at Payam are very helpful and efficient, kept me in the loop the whole way through the process. Great service would highly recommend!
Chris Finch
I am eternally grateful that Payam were able to restore almost all that was lost but especially all my family photos from years back, that was priceless.
Clements Clark
Our 4 drive business storage device had been unsuccessfully backing up for over 6 months (without our knowledge). Upon a second drive failing we finally became aware of the issue. With the failure of the second drive, access to all server information was unavailable.
With six months of valuable information no longer available we put our trust and hopes in Payam Data Recovery. We invested in a quick turnaround and were not disappointed. We are now back on track with all information recovered. Thank you for saving our bacon!!!
Jen H
Thanks Payam you saved all my photos and music from the last 16 years. So grateful for your service as I was very upset at the thought of losing these memories. Always backup your backup
Diyana Henkel
I was really happy with the results! I got all of my missing files back in one piece, which is the main thing.
Russell Lunney
Completely happy 🙂
Jay Eaton
The service was fantastic. Excellent Price for tape destruction. Staff very helpful and great to deal with. Would definitely recommend and use you guys again.
John Cassey
We are an Australian charity involved in overseas aid. All our media (video, images) for the past 6 years had been moved to an external hard drive - which then failed. Local experts referred us to Payam after being unable to recover data. Lachlan made the process of sending the disc easy and was at all times attentive, clear and professional about options. The eventual cost was beyond our means. Knowing we were a charity, Payam offered to recover the data at a substantially reduced cost and put it onto a complimentary hard drive. You guys are great!!!!!! Thank you
Brad Corey
My hard drive suddenly stopped working. Visited several recovery companies and finally found Payam. Payam did a great job and recovered all my data. They also gave me a very reasonable price. Thank Payam!
Vangie Taylor
They are very honest and responsive, and the cost was very fair. I'm glad that I took my very important hard drive to them.
Albert Spickler
Excellent service and in a timely manner - i.e. straight away. I would recommend these guys to anyone and I would definitely use them again should the need aver arise again which I hope never does!
Sandra Chung
I had a Seagate drive that was a replacement for a different Seagate drive that failed under warranty, also fail after less than a year. I immediately unplugged it, and did some websearching and found PAYAM Data Recovery. I gave them a call, brought my drive down. Turned out the heads had crashed, and it was sent to "The Clean Room" . As the data on it wasn't desperately needed, but I did want it recovered, I took the slow option. Upon examination, it was the heads, but the platters were undamaged. PAYAM reconstructed the drive and was able to recover ALL the data and put it on a brand new drive.
When I had a bit of confusion about payment/return method, it was explained, I paid and the drive was back to me 4 days after
I have a few static glitches on very few of the media files, but they work. Now, I know not all data recovery jobs have this great of an outcome, but considering what the cost of the loss of data would have been, in time and money to rebuild, it was well worth the cost.
As for "slow" method, my drive was fixed in under a month and returned. Definitely recommend PAYAM.
Jason Whitehead
Very prompt professional and courteous service. Highly recommend!
Laura Le Mercier
Such a relief to have all of my precious memories returned! Looked around at quite a few places, and no one said they could do it. Was heartbroken, until Payam said they could do it. Thank you Payam!
Elly Hurley
I recently had a need to use Payam Data Recovery as my Mac crashed partway through an update and my Time Machine Backup would not mount! It was panic stations all round - years of photo's, emails and other data that wasn't in Dropbox potentially erased...
Luckily I chose Payam Data Recovery to recover the data from my Time Capsule. Keith and Payam were brilliant, they were quietly confident from the outset they could get my data back, and they did. Not only did they provide me with all the data in folders I could use, they were able to get the SparseBundle onto another disk - so I effectively got all of my data back. I would highly recommend this company for any data recovery you need. They are professional and understanding of the emotional needs of someone that's facing a potential disaster. Thank you Payam and Keith, so pleased to have found you
Everything is taken
Awesome service and great people. Thanks Paolo.
