Customer's Reviews and Testimonials

Here are many more testimonials from our past clients

Kim Kerr

I was given a 2 GB Olympus memory card purchased new on eBay. Half way through a 4 week trip to the UK, the card stopped working. When we returned home, our computer couldnt read it, so we took it to Olympus to be told it was a counterfeit card. They would have nothing to do with it. We then took it to a forensic computer specialist, who also could do nothing with the card. We came across PAYAM Data Recovery Pty Ltd when doing an internet search. I took the card to the North Sydney Office and was told I would know fairly soon if the photos were recoverable. The card was sent to the Melbourne office and Mark began working on it. He kept me informed about the progress recovering the data. It took longer than originally expected, because not only was the card a forgery, it was only 1GB, not 2 which made a difference in the recovery process. I was very impressed with Marks determination to get the photos and the fact that he would not give up. The time it took was immaterial as I just wanted my photos. I was also impressed that I would be charged a flat fee for the recovery. I would not hesitate to recommend PAYAM Data Recovery Pty Ltd to anyone who finds themselves in a similar situation. Kim Ker

Erin

Fast Prompt and delivered what other companies said was impossible! High Recommended. I have been recommended their service to everyone in a similar situation. Can't fault their service.

James Farina

Payam Data are amazing. They recovered the birth of my daughter on DVD. They made my day, It was like winning the lotto. I am ever so grateful for their amazing work. Thank you! Thank you!

Josh Dalt

Highly recommend Payam Data Recovery.

Craig was professional and extremely helpful, all of my data was recovered and I was kept informed throughout the whole process.

Don't think twice if you have a dead drive with lost information, Craig and his team will have it restored with little fuss and at a reasonable price.

Name withheld

Many thanks for retrieving all photos deleted from an external hard drive. Your staff were calm and efficient in the face of great angst and retrieved a lifetime of memories. Thank you so much!

Phillip Busch

I called last week and spoke with Kevin. He was so helpful on the phone. I passed on Payam's contact details to my client to deal directly with them.

Noel Reyes

My wife and I were extremely happy with your service and with the results. Both staff members we dealt with were friendly and very informative. We were given an honest appraisal of the work required and even an option to suit our budget. That you were able to recover the data we wanted most made the experience all the more worthwhile.

John Hipwell

Best service yet for retrieving data removed in error. Great advice, professionalism and care. Thanks heaps Craig.

Murray Hobson

I had a failed 2TB portable drive and required the info from it as I had not recently backed it up. I went to Payam Data Recovery who recovered all my information and installed it onto a new portable hard drive. I was kept informed during the process and everything was smooth.
I cannot recommend Payam Data Recovery strongly enough for any data recovery that you require.

Amy Mault

The server we use to store all our small business files blew up and Payam were able to do a full data recovery. They were fast, professional and communicated clearly throughout the process. Highly recommended.

AraKia

I dropped my hard drive and it stopped working, it had all my photos and important back ups on there, I sent it to a data recovery company who spent 3 days on it and said they could not find anything on there and that my data was gone!!! not wanting to accept this I found Payam Data recovery and sent it to them, they were able to diagnose why my drive was showing no data and bypass the encryption in a way that allowed them to get the data off they managed to save everything which was a massive relief to me and my partner! the staff where professional and courteous at all times and sensitive to the stress full situation I was in, I will forever be in debt to them for the work they did!

Luke Jackson

I knocked over my external hard drive while in the process of backing it up. I took it to Payam and they assessed it and gave me a quote within 24 hours. Once I agreed to the quote I had all my data back within a week. Friendly polite and professional staff.

Aaron Garozzo

Very helpful and well mannered on the phone.

Clements Clark

Our 4 drive business storage device had been unsuccessfully backing up for over 6 months (without our knowledge). Upon a second drive failing we finally became aware of the issue. With the failure of the second drive, access to all server information was unavailable.

With six months of valuable information no longer available we put our trust and hopes in Payam Data Recovery. We invested in a quick turnaround and were not disappointed. We are now back on track with all information recovered. Thank you for saving our bacon!!!

Nick Ni

Had a WD mybooklive that stopped working after 3 years. Had about 700GB of data on it. Payam informed me initially that the disk was full of bad sectors and they proceeded to recover all the files. Great job.

Lloyd Doddridge

I was rapt with your service and the results. The recovered material is essential to my son’s university course and we were most appreciative both of the results and the reasonable cost of the service provided.

Patrcia Hall

I just want to thank the Payam team. You guys really took the time to recover all files from my faulty hard drive which has5 years worth of work on it. You recovered almost all of it and I couldn't be more happy. You kept in contact and always informed me what was going to happen. You guys are amazing, service is amazing! Highly recommended. Thanks again!

Emilyy

I cannot thank these guys enough!! i was travelling overseas with a group of friends taking photos on my iphone. Sadly one of my friends lost his life overseas and on the second last day my iphone hardware malfunctioned and my phone turned into a brick, losing all our memories. i went to a shop who said it wasn't their problem and i will never get my data back. THANKFULLY for the team at PAYAM Data recovery i was able to get back all of my pictures and nearly all the data was recovered from my phone. Meant so much to me, such as lovely company always kept me up to date

Nick Ni

Had a WD My Book Live that stopped working after 3 years. Had about 700GB of data on it. Payam informed me initially that the disk was full of bad sectors and they proceeded to recover all the files. Great job.

Joy Wu

With so much to do one recent night, I spoilt things by plugging laptop into external hard drive powerpack, and vice versa. The laptop survived, but I lost a lifetime of records on the 640 Gb drive. The local IT guys in Vanuatu weren't able to help recover any, however my IT friend Terry Carlot recommended sending it to Payam in Brisbane. I contacted them, and from then on, with Payam Greg Gill's help, it seemed life was worth living again. The data recovery work was done quickly and contact kept up. I appreciated Greg's manner, the efficiency of data recovery as well as the chance to buy economically a new larger drive to store that data, and the returning the drive to me by the alternative means I requested. Thanks for the good work, Payam.

Joseph Vitelli

Merlin the magician would be impressed Payam’s feat of data recovery. After being told by our IT staff to trash the hard disk as recovery would not be possible, Payam excepted the challenge and delivered 100% of my data back to usable. I went from feeling that my world had ended to jubilation when I strolled through all me files- thank you so much!

Angela Giagodi

Great service! Payam data not only recovered all critical data possible but they also kept us updated with progress along the way. Thanks - have already recommended you to a friend.

Maryanne Blackman

Just wanted to say thank you for retrieving my data from a very broken USB stick. It had a lot of important information which I would have been lost without.

The whole process was easy and I really appreciated all of your help. I will definitely let others know about the service. Thank you again!

Ashley Moghari

I lost all my family photos on my external HD that just died. Payam were so great with communication as I live 4 hours away and had to post it to them. They recovered all my lost photos, very quickly which was great as we were so nervous to think the photos were gone. Very professional service too. Thanks again

Billy Lewis

Fast as, all my data back and the cheapest I could find! Also the student discount was super handy. Cheers Payam

zellybabe

I am an avid photographer and a mum of 3 little cuties and I mistakenly stored all my photos including our family and baby pics from 2005 till 2010 on a single external hard drive....so you can imagine my despair when I turned it on one day only to hear a loud clicking, clunking sound with an error message on my computer saying there was no readable files! I was desperate and did as much research as I could to find a company that could help me. I knew I only had one shot and recovering anything from the damaged drive, so after much phoning and emailing around I came to the decision that Payam was the only place that had a very high success rate and I felt assured that they could help my situation. Well my intuition served me well because they had success, they were able to save all my files and I couldn't be happier!! Throughout the whole process we were updated on their progress and our emails were always responded to very quickly. They are extremely professional and my experience with this company has been outstanding! I HIGHLY recommend them to anyone that finds themselves in a situation like mine! THANK YOU PAYAM DATA RECOVERY!!!!!

Janise Au

My WD portable hard disk died off suddenly with no hope to restore. Got referral from a friend for this company and retrieved the important data at ease. Expect the fee would be mega high – eventually fixed at a fee that is acceptable. High recommended company if you got the same problem.

Justin

I would like to thank PAYAM Data Recovery and in particular Craig Nevans for the recent work they completed on my Dell XPS. Whilst Dell were happy to replace the faulty hard drive they couldn’t recover my data.  Payam was great in a number of areas. They kept me up to date via email and phone calls as the project progressed.  They were attentive as to what was required to be fixed – what data was important and what was not. Their follow up service after the job was completed was greatly appreciated.  The general advice received was also invaluable. The outcome was that all data could be recovered.  An excellent result.

David Pascoe

Thank you, totally happy.

Everything is taken

Awesome service and great people. Thanks Paolo.

Diyana Henkel

I was really happy with the results! I got all of my missing files back in one piece, which is the main thing.

Steve G

The guys at Payam know their stuff. They were able to recover crucial data from a damaged usb drive in less than 4 hours

Martin

This mob have saved my life. Had a massive meltdown on my NAS server (fried mobo) that in turn corrupted my operating system. After bringing it online again my RAD5 set was completely stuffed containing years of family fotos, software development, design etc and other important information - Sure I should have had a regular backup done but that was not the case - kicking myself for that and have now taken steps from this ever happening to me again. When I was faced with this mess and realizing this was a job to big for me to take on I started to look into the possibility of seeking professional help by someone with the detailed knowledge of RAD5. I had 8tb striped across four disks and felt desperate of at least recovering the many photos and movies from my children childhood. Started to look around for companies. Got in touch with 5-6 and they all came back with "sorry mate - this is unrecoverable" - These were all companies claiming year and years of solid expertise in the area - none able to assist. A few came back with "unlikely to recover anything but if you insist us giving it a try then it will cost you $$$$$ - non refundable with no guarantees given" - sounded like money for nothing to me. Then while kicking myself in the office a colleague of mine @ commerce mentioned Payam Data Recovery as someone being good that the department used in past. Got in touch with Payam Data Recovery. The discussion were very friendly where Payam gave me some hope of at least being able to recover some of the data. The really good thing from my side where that they would only charge me in the event that they were successful and I were happy with the result. One thing lead to another and after passing on the disks to them where they worked on these for a few weeks I received a message containing a full directory listing of every single file I had stored on this RAID set. Needless to say this made my day. Close inspection of the date revealed a 100% success on the data recovery. Payam have not saved just my day - they have allowed my children to one day look back on photos of their childhood - irreplaceable! They have been very easy to deal with willing to go out of their way to assist me and I would be the first to recommend this mob to anyone facing a similar situation.

Caryn C.

Lost photos of a holiday broke my daughter's heart. I formatted the picture card thinking the photos were on her computer. I was given Payam's number and Kevin retrieved the photos. Kevin was so professional and caring. Thank you so much.

Nikki Braybrook

I was really happy with your service, you not only retrieved all the lost data, you made the whole process really easy and in super quick time! I would not hesitate to recommend you.

Name withheld

Thanks Payam for saving my bacon--and my budget. I didn't really have a choice to not recover my data, and all other avenues had turned up a non-result, or a hideously expensive result. As it is, they were able to recover all my data, at a very reasonable price. The staff were fantastic too: incredibly helpful, professional, and supportive in my time of need. Love your work, Payam!

Alexandra Brescia

Coming back from a holiday where I dropped my Iphone 4 with all vacation pics into a pond, I came back and took my phone to PAYAM Data Recovery. Paolo Bileci from Payam was great and told me what needed to be done to retrieve lost data and it was, very quickly as well! Highly recommend this place to everyone!

David Crofts

A very genuine company that cares about its customers. Their obligation-free quote is exactly that, obligation-free and with no hidden charges. They were able to recover all my data from my corrupt HDD at quote price and within the timeframe, whilst displaying great professionalism and prompt responses to my queries.

P.S. Shoutout to Kane from the Brisbane office for his professionalism.

Ned Farhat

Outstanding work time and again, no matter how complex the situation. Always keen to work with me on urgent requirements and deliver a quality outcome. Would never recommend anyone else.

Amy Milburn

Super happy with the experience I've had with Payam data recovery. After years of unrealistic quotes and many people telling me my data could not be recovered I finally have my data back! I would highly recommend Payam to all my family and friends!

Neil Diggins

When my micro SD card broke I thought it was all over and I had lost my photos forever, however Payam managed to not only recover the vast majority of my files intact, but also many pictures I deleted years ago from previous memory cards!!! Very friendly service and the recovery process couldn't have been easier! Thank you

Donna Bonnel

They did a great job recovering all my files. What a relief!! Very glad I found Payam. Happy Customer 🙂

Joseph Vitelli

Merlin the magician would be impressed Payam’s feat of data recovery. After being told by our IT staff to trash the hard disk as recovery would not be possible, Payam excepted the challenge and delivered 100% of my data back to usable. I went from feeling that my world had ended to jubilation when I strolled through all me files- thank you so much!

Mudassar Hafeez

An exceptional service, uncompromised quality, excellent customer service and job well done. Highly recommended. Don't go anywhere if need your data back at any cost. Just use Payam and sit back and relax 🙂

Keep up the good work team

Kerry Mordue

We were absolutely thrilled with the results from your data recovery process. You were both professional and a prompt.

You kept us informed with every step and I can’t thank you enough for the results we gained by using your team.

Cassette

These guys literally saved my life! I was DJing at Ivy and the dj after me knocked my mac laptop off the stage and into the chlorinated water surrounding the stage (without realizing). It was under water for at least 10 minutes! I came back from the bathroom to see it at the bottom of the moat.

Despite the extensive water damage, these guys managed to recover ALL my data within a month!

Very happy with the fast, friendly, efficient and professional service they provided!! 🙂

Name withheld

After approaching two data recovery companies and being told in each case, after initial investigation payments were made, that the data was unrecoverable, hope was almost lost as well as the data. Payam Forensic Data Recovery was then mentioned to try. The service from start to finish was exemplary. Most of the data was recovered on essentially an unrecoverable data drive. This was remarkable as the drive has been opened and tampered with from two different companies previously in their attempts of recovery. Without hesitation I would recommend Payam for data recovery, as from my experience they are the company that got the job done, it’s as simple as that.

Sandor Kovacs

After others had a go at recovery of my hard drive but failed I was very nervous, a lifetime of memories could be lost, Payam's reputation gave me some comfort but the feeling when I saw the first line of their email gave me much elation, We have some good news for you... I guess it can't work every time but it sure worked for me where others failed. Highly recommend them to recover your treasures if you are in the unfortunate situation I found myself in.

Tori Keegan

Great service and work! Quick to respond to emails and with the recovery of my data off my hard drive. Would highly recommend and use again

(Full name withheld)

We were very happy with the service of taking a hard drive array set and restore all of the data for our client.

Google Reviews

Warwick Mcghie
Warwick Mcghie

5 out of 5 stars

posted 2 weeks ago

Sending a hard drive with physical damage to attempt data recovery of a number of important files. They were completely successful in recovery of the requested data. And even before the job began were able to answer questions pertaining to their process and job information.

And excellent and fast service with amazing communication.

Highly recommended for your similar needs.

Matt
Matt

5 out of 5 stars

posted 1 month ago

Wife's phone died without any warning and she had not had time backup photos. Luckily Payam were able to recover them all. Not the cheapest service, but what price can you put on memories? They retrieved 27GB of data, over 14,000 photos and 250 videos. Made a very happy wife when she got the backup drive Christmas morning. Staff were very polite.
Only one very small area of improvement for them would be to provide a little more comms. We chose the Economy Service (1-2 weeks) that took 3.5 weeks. Acknowledging that website states times subject to change, however there was no comms from them, it was only when I chased status updates.

seyda kurtmen
seyda kurtmen

5 out of 5 stars

posted 1 week ago

I just received the email from Payam about the recovery files of my very old external hardrive. I am literally in happy tears watching the preview video of my recovered folders and files. I'm talking old samsung files, sanyo digital camera files, old pc files, all my old pictures, videos my whole youth basically. I'm still crying as I write this and although I haven't received my hard drive back they have advised that about 49,000 of my files have been recovered. I can't begin to explain how grateful I am. The price paid to this team is worth every penny. These memories are priceless and I am beyond happy and grateful. Thank you thank you thank you! Back up your hardrives people, get them onto the cloud, have backups of backups because the pain or thought of losing them is not worth it, which I pretty much did due to damaged heads on the hardrive. I can't wait to reunite with my pictures and videos 🙂 🙂 🙂 thank you again team!

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