Matt Colcombe
Excellent service with a professional completion of the work. I was very grateful to have my data successfully recovered. I was kept up to date with emails and the overall communication was very good and helped me feel confident in their service. Thanks again!
Grant Gittleson
Just a short email to thank you for your excellent technical service. We are a technical Integration company and usually do data recovery for our clients ourselves. When we were unable to recover any data from our clients NAS box we thought it was all lost and sent the drives to you as a last resort, not only did you recover all the data but you did so quickly and efficiently. It was a pleasure working with you and just wanted to send a short note to say thanks.
Marlon Simmons
The North Sydney branch retrieved some valuable data that was extremely important from a CF card. It was a hardware/circuit issue so I Got told 3 quotes and depending on the problem it would be anywhere between $220 - $700+
I was ready for worst case scenario and wouldn't have know any better so they could have said $700+ and u would have paid no questions but they were honest and told me it was a minor hardware issue and charged the minimum $220.
In addition from ongoing correspondence via phone and email, what really impressed me was their honestly and genuinely wanting to help.
Would definitely go back (fingers crossed I won't need to) but it's got to know there are pro's out there who can help in a what seems like a useless situation.
Bennie Gordon
When my Intel SSD stopped working after it went to sleep one day, I googled data recovery and Payam were the first to get back to me. They recovered everything for $600. Worth every cent. Easy to deal with.
Fred V.
Payam data recovery are excellent. My USB just stopped working for no reason at all. I sent it to the Laptop manand several other companies, however, none of them could help me get my data off it. I googled data recovery and Payam data recovery is the first web page came up. I liked what I seen and so I sent my USB away and was contacted with great news. payam data recovery recovered all of my files off my usb. The service was excellent. I was updated very regularly, they were quick and super friendly.You won't be disappointed with Payam.
Harry Brayshaw
Thank you for your work in recovering the data on the damaged hard drive. We were pleased with the results and will recommend your service to others.
Stephen Todd
My hard disc crashed and I lost everything. I took it to my local computer business that I deal with and they were unable to retrieve any of the disc contents. I had not backed up the disc for the past 8 months or more and had all of my work files as well as family photo's and important emails that were lost. I sent the disc to PAYAM and they were able to retrieve all of the contents completely and at an extremely reasonable price. I had trouble retrieving one of the hidden files as I have limited knowledge in that area. I rang Kevin at PAYAM and he walked me through the steps that enabled me to access the file and retrieve the information. I found their service, advice and help to be excellent and would highly recommend them.
James Farina
Payam Data are amazing. They recovered the birth of my daughter on DVD. They made my day, It was like winning the lotto. I am ever so grateful for their amazing work. Thank you! Thank you!
Julian Tullier
I’m extremely happy with Payam’s service and support. Whilst I picked the cheapest/slowest option, my data was recovered in a very short period of time and certainly exceeded my expectations.
Max Joassons
Had a great experience dealing with Craig from Payam data recovery. They kept me up to date with the whole process and were very quick with there turn around. They were able to recover all my data.
Elly Hurley
I recently had a need to use Payam Data Recovery as my Mac crashed partway through an update and my Time Machine Backup would not mount! It was panic stations all round - years of photo's, emails and other data that wasn't in Dropbox potentially erased...
Luckily I chose Payam Data Recovery to recover the data from my Time Capsule. Keith and Payam were brilliant, they were quietly confident from the outset they could get my data back, and they did. Not only did they provide me with all the data in folders I could use, they were able to get the SparseBundle onto another disk - so I effectively got all of my data back. I would highly recommend this company for any data recovery you need. They are professional and understanding of the emotional needs of someone that's facing a potential disaster. Thank you Payam and Keith, so pleased to have found you
Liz Pemberton
I was told: “External hard drive devices can easily get corrupted – especially, if the hard drive is not ejected correctly.”– but, in error, I did this and sure enough my external drive device “DIED”!!! I went to Apple Store where I purchased the device.
They said: “Sorry, bad luck; the data is corrupted; nothing can be done about it.” I was desperate. I investigated Sydney Seagate Service Centres and I tracked down Payam Data Recovery at North Sydney. I took my device there and within a couple of weeks and after paying a very reasonable cost, all my data had been recovered. Wow!! They achieved the impossible and at every step of the way, they were enormously understanding of my distress & enormously helpful in getting back to being fully operational. Thank You to all at Payam!
Johann Kelaart
Our hard drive went to sleep one day and low and behold we had no back-up. I took the drive to a local IT shop who advised the hard drive was corrupted and he did not have the technology to recover. Without hesitation he said he was confident Mark from Payam was required. Payam were so professional in their clear communication, likelihood of success and keeping me informed all the way. It took a solid 3 weeks but in the end all data was recovered. We are so grateful for this professional service and the care taken to recover all data from a seemingly dead drive. I am not a technical person, but I know it was a difficult job, but well worth the wait. Thank you, thank you, thank you. I would not hesitate to recommend Mark at Payam, but the first recommendation is - BACK UP YOUR DATA!!!
Mudassar Hafeez
An exceptional service, uncompromised quality, excellent customer service and job well done. Highly recommended. Don't go anywhere if need your data back at any cost. Just use Payam and sit back and relax 🙂
Keep up the good work team
Mark Irving
Awesome Job…Thanks!
Ettore Siracusa
Very satisfied. Friendly and reliable service and relatively inexpensive; two other quotes were more than double what I paid for at Payam. Happy to recommend.
Jenny Stern
I highly recommend Payam Data Recovery. My iphone was 100% dead, I tried every possible process to wake it up and had been advised by a number of technicians that it was close to impossible to retrieve any data - Payam Data Recovery were successful. Thank you
Tony Robbis
Clear, thorough and friendly communication throughout the process. They listened carefully to my needs and successfully recovered data for the lowest cost possible and in good time. Very impressive service.
Predecessor firm supplied my drive; on data loss they came up in a search online and responded to the enquiry with a competitive price. Supplied replacement drive and recovered data to it.
Anika Parks
IMAC HDD failed, they got the data back fast, plain and simple. Pretty easy to get there (Queen street) Great service, Great guys! We recommend them highly!
Doc Groves
My 500GB WD external HDD died and I was horrified to realise that I hadn't updated my backup copy of my photo's! Which means I had lost all my personal / holiday photo's since the beginning of 2010. I did a search on the internet for data recovery places and phoned up three other companies that left me falling off my chair at the prices to recover approximately 300mb of data! (ranged from $700 to $1500). I eventually contacted Payam Data Recovery and was quite relieved to find out the cost of recovery (no hidden fee's - cost was listed on their website) - especially when they will not charge you if they are unable to recover anything. So really you have nothing to lose. The main staff member I dealt with was fantastic, very professional and assisted me when we were arranging drop off of another external HDD and also pick up of the data - the next day. Great service and friendly staff. Would recommend this company to anyone!
Phil Smith
Kane in the Brisbane office is incredibly knowledgeable and easy to talk to. VERY happy with the Services received
Name withheld
THANK YOU PAYAM!!!! Our hard drive decided to crash without warning and we stood to lose 3 months worth of MYOB plus all our photos, music and personal documents. I called Payam and from start to finish they were awesome. Great customer service, a really quick process and all for a reasonable price. I called other data recovery businesses but their prices and customer service didn't stack up to Payam. I totally recommend Payam Data Recovery. THANKS AGAIN!!! You turned a very stressful situation into a manageable one 🙂
Daniel Rossi
Very happy with the work performed, all data was retrieved and able to be accessed and copied to the new drive.
The team was very friendly and willing to provide solutions that could meet my requirements and also advised of any potential costs that can occur depending upon the findings.
The process throughout was simple which was good for a task involving data that contained so much sentimental value.
Cassette
These guys literally saved my life! I was DJing at Ivy and the dj after me knocked my mac laptop off the stage and into the chlorinated water surrounding the stage (without realizing). It was under water for at least 10 minutes! I came back from the bathroom to see it at the bottom of the moat.
Despite the extensive water damage, these guys managed to recover ALL my data within a month!
Very happy with the fast, friendly, efficient and professional service they provided!! 🙂
Mark Whitford
My lacie external hard disk drive crashed for no explicable reason after 2 years of constant use. Having an old laptop, i was using the lacie as primary data storage space. So it had all the photos of my two year old from birth to present. i backed it up 6 months ago to a new WD external drive, but 6 months is a lot of photos. I googled lacie drive data retrieval and saw Payam was in brisbane. The cost range was $250 to $2500 so i was terrified that my problem might turn out to be a tough one. i called the guys on monday and took it in. I didn't have to pay anything up front. By thursday they gave me the news that yes full data retrieval was likely. The cost was only going to be $250 for their regular service!!! i was wrapped. They said regular meant that they would get to it when they could so it could be a couple of weeks (which didn't worry me). the guys turned it around in a couple of days and i dropped in a new HDD for them to load it up and away i went. 1 very happy customer.
After a water damage incident that all but destroyed my laptop, I was in a complete panic as to what to do. I was in the middle of writing a postgraduate thesis and feared that I had lost it all, along with with all my photos, research and other various projects I had been working on for the past four years. I was referred to Payam Data Recovery by an Apple technician, and to my absolute delight (and relief!) they were able to retrieve just about everything off my hard drive! What is more, they were constantly in touch with me throughout the process with quotes, updates and general courtesy calls. I'm dedicating my degree to them! Thanks guys!
Nikki Braybrook
I was really happy with your service, you not only retrieved all the lost data, you made the whole process really easy and in super quick time! I would not hesitate to recommend you.
Jhon Duque Ortiz
I am writing this email with the intention of highlighting the spectacular service I have received from all of the staff at Payam Data Recovery, who helped me even beyond their duty, psychological, economic and personal level.
I really feel fortunate to have received such a magnificent professional help and special treatment as has given to me.
Thank you once more for the time, advice and great service I received from such wonderful company and such high-quality professionals with such strong and high human value.
Thank you so much for your great help and unique service.
Eric Chen
I am happy with the overall service and definitely will use again and recommend to people who need the service.
Aziza Ibrahim
Really appreciated the work you did for me and recovering the data on the hard drive.
It contained photos of the first two years of my son’s life and with no other copies and backups of these at the time (I’ve since learnt my lesson) I was grateful for your service and success in recovery most of these precious memory.
Greatly appreciated and highly recommended.
Alex Huang
These guys are truly lifesavers! Our laptop hard disk suffered accidental impact and the file allocation table was messed up, tried a few other contractors before and no one could help.
We came across Payam when researching on the web, and sure enough, true to their word, they provided the best service ever. Delivered on what they said they would and all our important data were recovered for a very reasonable cost!They are simply amazing, couldn't recommend them enough. Truly the best data recovery team in Australia. Kudos to Mark and the team in Melbourne! Mark is very gracious and helpful. He and his team really make the world a better place to live. I really do mean it. We are really really grateful that there is Payam Recovery Data Centre in Melbourne as I can't imagine if our data cannot be recovered.
Keep up the good job, Payam! God bless you. A++ Grade for quality and customer service.
Karl Balian
Hi, i was extremely happy, you recovered all of the videos from our MacBook and especially the one we thought we had lost, a very special and funny video of our son. Priceless!
Steve
Wes at Payam Adelaide was fantastic. After being told that there was no chance of recovering data from my corrupted of card from another data retrieval org, Wes promised he'd do his best. The next day, with little hope left, Wes delivered. So grateful!
John Schaeffer
Thank you to the team of data recovery specialists at Payam. After much despair from seeking recovery services elsewhere and being told my data was unrecoverable, I sought out Payam.
Wished I’d gone there first. They were able to recover all of my irreplaceable valuable information (documents, photos, music files etc) which I thought had gone forever. Very reasonable price too. Excellent work and would definitely recommend Payam to anyone needing their valuable data recovered.
Brad Corey
My hard drive suddenly stopped working. Visited several recovery companies and finally found Payam. Payam did a great job and recovered all my data. They also gave me a very reasonable price. Thank Payam!
Glynnis Hearn
I highly recommend Payam Data Recovery Services. Reasonable prices, very professional and clear about the process and payment required if data recovered successfully. Very, very happy to have all our data recovered. Thanks Payam Team.
Name withheld
Excellent Service - PAYAM successfully recovered 11 years of photos from my failed HD where others had failed. Their service was professional and personable and worth every penny.
Reading the other reviews for PAYAM, I wasn't surprised at the string of praises and 5 star ratings...
Ameera Jade Gorman
Super friendly staff (Vinh) and turned an unpleasant task into an easy, stress-free experience. Would definitely recommend!
cameronc42
Great price, great service, great business! My work external drive died and Payam recovered all my files and put them onto a new drive for a fraction of the cost I was quoted elsewhere. I took the new drive back to work and spent a day updating and sorting all my job files on the drive. I then left it with another unit within my workplace for them to backup the files to a server. I was totally shattered when they dropped the new drive and stuffed it. I took it back to Payam and they fixed the drive for free. Awesome service! Thanks for your help guys.
Shane Crawford
I was most impressed with the customer service, the professionalism, knowledge, and the training and education provided by Kevin Harris.
“Kevin me immediately, listened to my problem, advised generally what the problem could be, and the possible difficulties that I could face. Kevin understood my urgency and how it important it was to our business that the data be retrieved.
Kevin, immediately set about identifying the problem, which he did in approximately 10 minutes and explained the process and procedure that was necessary to attempt to retrieve our information. Kevin, is very knowledgeable and was most communicative and really helpful. He also explained how hard drives work, how to protect use them correctly. We had a 100% successful data recovery and I cannot explain how delighted and impressed I am.
The job was completed within a very short time frame and I was kept abreast of all developments all the way through. I will be looking to purchase another hard drive shortly, and will now only deal with Payam Data Recovery. I had a fantastic customer service experience with Kevin who is simply excellent at what he does.
Raghu (surname withheld)
I think Payam did a good job with my data recovery situation. I would recommend your service to anyone with a hopeless data loss situation and needs a saviour.
Jay Eaton
The service was fantastic. Excellent Price for tape destruction. Staff very helpful and great to deal with. Would definitely recommend and use you guys again.
Kircy Jong
The service was extremely reliable and took the time to explain the problem as well as the solution. Very accommodating and friendly. Would definitely recommend.
Ashleigh Roome
Thanks for retrieving my holiday photos!
Beth Ammerman
I too was bitten by the "why didn't I backup my data!" regret. I thought 14 years of photos, music and business files were simply dead and gone until I discovered Payam. Great service, 100% of everything restored. It does cost, but worth it! Thanks
Jay Lesquillier
Kane was very helpful and professional
Chris
Thanks payam , for your amazing recovery . I can't believe that data could be recovered in less than 48 hours .
From the beginning of time during the submission of my Harddrive, you guys showed complete100% customer service . Thankyou to your team.
Paul Barber
I would highly recommend Payam to anyone that has had a hard drive fail. It was the worst feeling when it happened but the guys sorted it out with no fuss. Above all else I appreciated not being taken for a ride to get priceless family videos back.
Say Hipson
About a year ago my younger sister passed away, and a lot of pictures of us were on a hard drive I accidentally put on wrong power supply and burn the PCB. Never really went into recovery, because why should I, is not that it was critical for me. After I lost her, I wanted to recover the images of us as young kids. The website was very clear, and their reviews substantial in my choosing to take my drive here. The team was very friendly and offered great advice. The picture I recovered are worth so much more than I payed. Thank you!