Customer's Reviews and Testimonials

Here are many more testimonials from our past clients

Robert Ceic

Very happy with service. In this information age, knowing that such a service is available is quite comforting

May Lee

Excellent service! Very happy with the results. I particularly appreciated the quick 24 hr turnaround on giving me an estimate.

Sheryl Moore

Fantastic! Great help!! Friendly service, recover 90% data back, enable our company get back to normal in a short period of time.

Colleen Marlow

Absolutely brilliant. Gray at the Perth office is a lifesaver. Quick quote , quick service. Walked in with tears as my whole world crashed on an external hard drive and walked out with a smile. Highly recommend this company.

Chad Jason

Payam saved seven years worth of our family photos. They extracted data where others had failed, did it in a short turnaround, offered a great price and were very positive to deal with. 100% recommend!

Name withheld

My external hard drive simply died, along with about 2 years worth of family photos and some work related records. Found PAYAM on the net. Was impressed by the testimonials. They recovered all of the data without a problem. Easy!! Perhaps more so, however, it is great to know PAYAM exist so that if I have similar issues in the future I am covered. Richard Andrew

Jia

The service is so professional. Also, they gave me back earlier than they promised. All data comes back, which saves my day

SuganyaJeyaprakash

You are very considerate and charged a reasonable amount for me since i am a student. I really appreciate that! Regarding work, it was good and got done in a reasonable time. Thank you, once again.

Joe Saxton

Was very surprised they were able to recover all my photos and files from a ocean-water damaged Galaxy Note. Very happy indeed

Jerry

When my HDD failed I was in shock thinking “that didn’t just happen, did it?” Everything I thought was worth keeping for the past 10 years was on that Drive.  The guys at the local PC store couldn’t even read the drive, saying “it has some big problems” & suggested I give the guys at PAYAM a call & send them my HDD.  Glad I did! I now have all my data back without losing anything.  Payams communication & personalised service was excellent. If you have any HDD problems these are definitely the guys to call!

Diane Pain

I lost very sentimental photos due to a corrupt card. I was quoted $800.00 to recover them by the other data recovery company. Payam did it for 1/4 the price, I couldn't believe it. They were easy to deal with, kept in constant contact so I knew exactly what was going on, and got the disk to me very quickly. Yay, I thought I might never get those photos back, I'm overjoyed. Thanks guys. If I need help with business data recovery I know where I will be going.

Frederick Palmer

Three other data recovery experts failed to repair my SD memory card but Payam was able to do a chip off recovery which nobody else tried and they got all of my honey moon photos back. My wife and I will never forget you - you are amazing

Zane AL Said

We lost a great deal of personal family data on an external drive recently. I shopped around for the best price and decided to give Payam a go. The data was recovered faster than I'd expected and for the amount quoted. Better still, I received a call several weeks later to confirm if I was confident that the data recovered was complete and correct.

Doug Smith

Excellent work achieved without delay.  I thank you.

Our business relies on digital storage and when a drive fails it can cause great concern.  We recently experienced an issue with a drive that was used to store critical client data.  Without hesitation we sent the drive to PAYAM Data Recovery and they have successfully recovered all data and returned it to us on a new drive.  Their communication and service is professional and courteous and everything they promised was delivered.  If we have any future hard drive or data recovery issues they’ll again be my first – and only - call. NextGen Studios.

Audrey Dyer

Thought all the photos from my iphone were gone but after having the phone for only a day, Payam had recovered all the data and sent my iphone back. Could not be happier

Ian Mansell

Amazing service from start to end. My drive data was saved! Payam held onto the drive whist I was on holiday, then followed with a call to arrange suitable delivery on my return. I wish all companies were like this.

Lexie Lloyd

I could not give a higher recommendation if I tried, I can't express how happy they've made me!! These people are incredibly friendly and professional, they are your go-to for any damage to your phone, especially water damage which is what I had, A phone that was never backed up, that wouldn't turn on and was deemed unfixable by other companies... I thought the photos and videos of my favourite people were gone forever, but no, thanks to Payam

Seaneen

Payam's service was wonderful, I thought I had lost all my backup but they came to my rescue.

Ron Shaw

Very happy with what you were able to do. The Co-operation was exemplary, prompt and courteous. Thank you very much.

Sean Brennan

Thought we’d lost 16 years’ worth of our family photo’s…so relieved and extremely happy Payam recovered 100% from our ‘dead’ HDD. Highly recommend Payam’s professional service, keeping us informed along the entire process.

Michael Clarke

After my kids knocked my external hard drive off my desk it hit the ground really hard. I thought everything was gone after my local computer techie could not help. I'm glad i Googled for data recovery and found Payam. They were in the city and got everything back in a few days. Very calm and good listeners when i was so stressed out.

Name withheld

Payam is a magician! My network (along with my attached hard drive) got fried in a storm whilst I was away on holidays. I consulted friends that worked in IT and even paid a computer store check my hard drive out and they told me that I'd have to pay them again for a quote to have it looked at by a forensic mob. I did my own investigative work and found Payam through Google. I read all the other reviews, checked out the website and compared it to others I had found. I even mystery shopped several companies by calling over the phone and asking Qs about their services and costs to recover the data. I chose to use Payam and I agree with the professionalism and response times reported in the previous reviews. In the end I got my data and photos copied onto a new hard drive and it cost much less than what some other companies were quoting (try $1K + interstate registered postage!). I can't thank Payam and his team enough and thoroughly recommend them for data recovery services (although I hope not to have to go through the experience again!). Extremely happy 🙂

KishanGoonniah

I was very happy with the service provided from the free and fast assessment to the total restoration of my data on time and at a great price.

James Barret

I was quoted almost $2k, told parts needed replacing and it would take 4 weeks. Luckily I found Payam! They were a quarter of the price, nothing needed replacing and they were time efficient. These guys saved our business. I would definitely recommend!

Rahul

The guys did a fantastic job with recovering my data. When I lost my data so close to Christmas, I thought it was going to turn into a nightmare. It was refreshing to see the guys at Payam data recovery make the recovery of my data so easy. They took away all my worries, were honest with pricing, and put me back in control. I hope to never lose my data again, but if by some chance it happens again, I know where to go!! Good work guys!!

Bill Shaw

Payam recovered 5 years of my data storage. Thought it was lost forever - Thanks!!

Anonymous

Excellent work achieved without delay. I thank you. Regards, Doug Smith: Modbury, South Australia

Les M

If you need help to recover files or ascertain what's wrong , here is where you go , helpful , honest , i cannot say enough , these guys can help with your dumb questions too , i had mine answered! Reasonable cost too , i had to see them a second time for a similar problem with a CF card , it was looked at on the spot and we figured out that my card reader was the problem and advice was given , no charge . The guys could run a help desk if they were not too busy , they are THE experts !!! Do not go anywhere else !!!

Michael Crichton

I called every data recovery company in town when my laptop hard drive crashed, I spoke with the guys at Payam on the phone and he was so helpful. In person they explained everything to men and showed me their prices on their web site. Great customer service and clear upfront prices.

Matt C.

Crushed my Mac!!! That was bad enough, thankfully Payam recovered all the data on my SSD. Terrific service and a real relief. Cheers Campbell!!

Rabia Din

I had lost my data after asking in Canada and Dubai none could do the job when I found Payam they did an excellent job for me I recovered more or less everything. I can't thank them any less as I had thought I won't ever be able to recover anything back. I had basically all the pics and videos if my son so I'm very happy to have recovered quite a bit thank you Payam they have lovely staff and lovely support they keep u posted at every stage what they are doing till the last moment which is very good thank you once again a very happy satisfied customer of yours I would definitely recommend you to many others!

Maryanne Blackman

Just wanted to say thank you for retrieving my data from a very broken USB stick. It had a lot of important information which I would have been lost without.

The whole process was easy and I really appreciated all of your help. I will definitely let others know about the service. Thank you again!

Steve Jones

I highly recommend this business, the people were down to earth and straightforward with me, after being quoted 2k to recover my things on my laptop and being charged $90 to hear this from Geeks2u, Payam were heaven sent! They have me a realistic price and timeframe, I could not have been happier! I would not at all hesitate recommending them to anyone, at least you know what they say to you is what they mean without taking you for a ride. Thank you so much!!

Alex Okill

I had a burned out board on my desktop hard drive with 60Gb of data - they managed to repair the board and transfer to the data to my external drive and didn't do anything with the old drive until had confirmed that it was safe to do so.

I opted for the "economy" service which took around 3 weeks, however that was over the Christmas period too. Great service.

Grahame

I was overseas and away from my backup when the hard disk failed. The local 'experts' were unable to restore any data at all - and wasted much time - and had no idea what they were doing. On returning home, Payam was able to recover all of the data for me, and provided prompt and efficient service while doing so, at the stated price without any mucking around.

Stewart Routledge

Your work was great and maybe the only people in Brisbane capable of doing this.

Jayne McCabe

I cannot rate the service provided by Payam Data Recovery highly enough! I have done a few big things in my life, such as getting married and building a house where you would reasonably expect to receive great service, but this exceeded even those!!! Payam are very transparent and upfront about the service they provide and so you can rest assured that they will do everything to get your data back. The emails I received along the way were both regular - so I never had to wonder what was going on - and they addressed every question before I had even thought of it. The shipping and payment process is simple and hassle free. This is a good, honest Australian company and the best at what they do

Bernard Jones

These guys know what their doing. Was just going through life and then was faced with my other half loosing over five years worth of photography plus data, and then have the back up crash on the same night. Payam, Lachlan and the rest of the team persisted, ran multiple recoveries, providing updates on its progress and then retrieving 905 of the drive. Great achievement and great service

Aziza Ibrahim

Really appreciated the work you did for me and recovering the data on the hard drive.

It contained photos of the first two years of my son’s life and with no other copies and backups of these at the time (I’ve since learnt my lesson) I was grateful for your service and success in recovery most of these precious memory.

Greatly appreciated and highly recommended.

John Schaeffer

Thank you to the team of data recovery specialists at Payam. After much despair from seeking recovery services elsewhere and being told my data was unrecoverable, I sought out Payam.

Wished I’d gone there first. They were able to recover all of my irreplaceable valuable information (documents, photos, music files etc) which I thought had gone forever. Very reasonable price too. Excellent work and would definitely recommend Payam to anyone needing their valuable data recovered.

Devan Massey

Thanks to Payam I've been able to recover photos I haven't seen for years! They were on an old laptop hard-drive and I didn't expect to set anything, but they managed to get it all. Service was also much quicker than expected.

Alex Huang

These guys are truly lifesavers! Our laptop hard disk suffered accidental impact and the file allocation table was messed up, tried a few other contractors before and no one could help.
We came across Payam when researching on the web, and sure enough, true to their word, they provided the best service ever. Delivered on what they said they would and all our important data were recovered for a very reasonable cost!

They are simply amazing, couldn't recommend them enough. Truly the best data recovery team in Australia. Kudos to Mark and the team in Melbourne! Mark is very gracious and helpful. He and his team really make the world a better place to live. I really do mean it. We are really really grateful that there is Payam Recovery Data Centre in Melbourne as I can't imagine if our data cannot be recovered.

Keep up the good job, Payam! God bless you. A++ Grade for quality and customer service.

Scott McGuirk

I bent a USB stick with a lot of precious data on it. I contacted Payam and they explained very clearly their service, the process and the probability of retrieving the data. They indicated it would take 5 days to complete but I picked it up after 3 days. Great service. Their communication via email and SMS was timely and informative and the result was perfect. A+ for customer service

N Maurice

I had an old but reliable computer system which I depended on for years, for most of my programming tasks and research work. The processor is a Pentium II 100 MHZ, 8 MB RAM running windows 95 as the main operating system (responsible for booting) together with windows 3.11 for workgroups, with two HDD of 424 MB and 540MB capacity respectively. The two drives C (the master drive) and D were compressed using the MS compression program Drvspace which comes with Windows 95. The compression process yielded 4 drives: C as the master drive, D as the subordinate drive, together with two virtual drives H which is the host for C and G which is the host for D. The system was vigilantly protected and was not connected to the internet. The nightmare started during the completion stages of writing my M.Sc. thesis (the relevant data was stored on the D drive), the system crashed unexpectedly due to a physical problem with the master HDD C comprising some bad sectors. Subsequently the corruption led to the modification of the master disk partition tables, which in turn was interpreted by the BIOS in a manner that led to its failure in finding the system files within the booting sector. Accordingly, the booting process was constantly failing with the message DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER Moreover the data on the four drives was not visible! There was no joy at all, when trying to start the system using a system disk, and when running SCANDISK diagnostics on the C drive, there was the indication that the CVF (compressed Volume File) logical structure is intact, with no bad parts. i.e. the FAT, etc but the directories cannot be accessed, as the drive is dismounted, with the advice to mount the drive through installing Drvspace (already installed). A weak earlier to that event, I heard of PAYAM on the radio with the catching phrase We can recover data that is deemed by many as unrecoverable. Luckily on that day I wrote down their web address. I went to seek PAYAMs services regarding my computer problem. When I first got there, I was given a sheet of paper to describe the problem and list the most important directories to be recovered. I was asked to explain the problem orally as well to a very courteous and good listening member of the team. On that same day I was sent an e-mail by PAYAM, listing and explaining the various methods of advanced software recovery which is on offer, and the agreement terms involved. In few words, the PAYAM team was able to recover the entire data on all drives despite the complications arising from the compression procedure (the data had to be decompressed) and the outdated technology involved. What impressed me the most beside their technical prowess was their quick professional responsiveness to enquiries and questions during the period of recovery. During that duration, I was gravely worried to lose my valuable data, and had many questions and suggestions. A PAYAM team member usually communicated with me through e-mail or by returning my phone call, the very same day I raised an issue or had an inquiry. Moreover, on the recovery day, I had a very pleasant and informative chat with one of the team members regarding the most efficient backup methods and reliable storage devices. I am very satisfied with the result I got from the PAYAM team, I was able to recover data that took many years to collate. and which if lost would have been devastating. I would strongly recommend PAYAM recovery services to all my friends and colleagues when facing similar data recovery problems. I would also recommend them to everybody in need of their services, because from what I experienced, they are simply the best in their field.

Wallace McGee

Your work was prompt, efficient and achieved 100% recovery. Excellent work and excellent service.

Annette Mi

After the death of my daughter, I had been all over Sydney and QLD to find someone who could recover the photos of my precious girl. The service I received was phenomenal and I would recommend them to anyone.

Tommy Neilly

I called Western Digital tech support last month after my WD MyBook stopped working. They told me to try Payam and I'm glad I did. They were so helpful and got all my documents back fast. Was cheaper than I expected and the guys were very helpful when I was panicking. Thanks a million!!

Phillip Busch

I called last week and spoke with Kevin. He was so helpful on the phone. I passed on Payam's contact details to my client to deal directly with them.

David Pascoe

Thank you, totally happy.

Google Reviews

Kylie Mizzi
Kylie Mizzi

5 out of 5 stars

posted 1 month ago

My Hard drive on my laptop died recently without any warning, as such I had to replace the hard drive but doing so I lost thousands of files being a small business I could never replace.
I connected with Payam, and they were so helpful on what needed to be done, and once they received my hard drive they more or less let me know every step of the way of the process. Once finished and they had retrieved 99.9% of my files, they sent me an email and SMS letting me know of the good news and a link showing the files that had been retrieved. I will be ever so grateful to them.

Rashi Sharma
Rashi Sharma

5 out of 5 stars

posted 1 month ago

The BEST service ever. I was assisted by Tim. Tim has been absolutely amazing. From the start he was extremely informative about all the procedures and steps that would take place. His knowledge and skills are so incredible and advanced. He knows exactly what he is doing and advised me the best solutions along the whole way. He is highly experianced. He went beyond helping me understand data recovery and steps I could take in future in order to have a good backup.

My laptop (Macbook air) was fixed and I was able to receive 100% of my data back.

I am so happy with Payam ! The staff are incredibly nice.

I would highly recommend Payam to anyone who have broken their tech gadgets or are facing any issues.

BIG THANKYOU😊😊😊

Tilayna M
Tilayna M

5 out of 5 stars

posted 1 month ago

I had 2 laptops that I needed data recovered from and Payam were so helpful! They got my data back from one of my laptops on the spot, and the other laptop was super fast too. They also provided good advice regarding warranty claims for the laptop and on ways to back up my data in the future. Can’t recommend them enough!

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