I had ten years worth of family photos, videos, music and general documents on my computer when I recently upgraded. I had done the right thing and backed all of my files onto an external HDD and then formatted the old drive and gave it a new life as a gaming machine for the kids. Unfortunately, I plugged the wrong power supply into the external HDD as I went to transfer all the files onto my new PC. I knew straight away there was something wrong, as the LED didn't come on and there was that horrible smell of burning circuits. I had also bought a NAS with the new computer, so I pulled the external HDD apart and hoped to install the drive into the NAS and recover the data myself......of course that didn't work. I rang every company on the Gold Coast and Brisbane that advertised data recovery (there were alot!) but most of them didn't recover from damaged drives, while those that did wanted to charge me thousands. From there I expanded my search and found Payam in Sydney. To be honest I was wary at first because they were significantly cheaper than most others, but in the end I need not have worried. Not only did they fix the drive for the agreed price, but they called me back with progress reports....twice....without me hassling! In the end I was thoroughly impressed with their service and their prices. I would recommend them any day, and while I don't ever want to use their services again, I would use them above all others.
Shane Crawford
I was most impressed with the customer service, the professionalism, knowledge, and the training and education provided by Kevin Harris.
“Kevin me immediately, listened to my problem, advised generally what the problem could be, and the possible difficulties that I could face. Kevin understood my urgency and how it important it was to our business that the data be retrieved.
Kevin, immediately set about identifying the problem, which he did in approximately 10 minutes and explained the process and procedure that was necessary to attempt to retrieve our information. Kevin, is very knowledgeable and was most communicative and really helpful. He also explained how hard drives work, how to protect use them correctly. We had a 100% successful data recovery and I cannot explain how delighted and impressed I am.
The job was completed within a very short time frame and I was kept abreast of all developments all the way through. I will be looking to purchase another hard drive shortly, and will now only deal with Payam Data Recovery. I had a fantastic customer service experience with Kevin who is simply excellent at what he does.
Venky
Thanks Payam, for your amazing recovery. I can't believe that a data out of USB stick that was quite damaged could be recovered in less than 48 hours.
From the beginning of time during the submission of my USB stick, and till you gave me a new stick with recovered data, you guys showed complete100% customer service. Kudos to your team.
No words!
Many Thanks
Devyani Rangnekar
I was highly impressed with the prompt and efficient service provided by PAYAM. I received updates from the consultant I dealt with exactly when I was told I would. My USB flash drive stopped working and I was at risk of either losing a great deal of personal and work data, or paying exorbitant sums of money in order to recover it. In comparison to a lot of other quotes that I got PAYAM was reasonable and I got all my data back. I highly recommend their services.
Keith Adams
Great staff and very helpful. They have recovered data for me a number of times.
Everything is taken
Awesome service and great people. Thanks Paolo.
Emilyy_246
I can not thank these guys enough!! i was travelling overseas with a group of friends taking photos on my iphone. Sadly one of my friends lost his life overseas and on the second last day my iphone hardware malfunctioned and my phone turned into a brick, losing all our memories. i went to a shop who said it wasn't their problem and i will never get my data back. THANKFULLY for the team at PAYAM Data recovery i was able to get back all of my pictures and nearly all the data was recovered from my phone. meant so much to me, such as lovely company always kept me up to date.
Thanks a lot for your job. We were so happy to have all our data, and the guys who explained to us everything about the work was very nice. Thanks to all these super engineers!!
Vangie Taylor
They are very honest and responsive, and the cost was very fair. I'm glad that I took my very important hard drive to them.
Gary Reed
Once again, Payam demonstrated its technically superiority, outstandingly professionalism, and absolutely reliability. You turn a disaster into a pleasure every time. You have earned my endorsement and strong recommendation.
Dieter Jansen
A while back I had a PC which had a power supply failure that took out the motherboard, all adapters and all three hard drives. Payam took a look at the drives and indicated that with board-level repairs there was a good chance that all the data would be recovered and this is exactly what happened.
The data on the drives was useful but I didn't need it urgently so I took the economy service option.
Payam kept in touch regularly and all data was returned on a drive I supplied.
Very pleased with the service.
The cost of the service i s not trivial so I guess you have to weigh up the cost of the work with the value of the data and the likelihood of recovery but in my case the recovered data was worth much more to me than the cost of recovering it so I'm very happy.
Kevin Lam
I have used Payam in the past and again more recently and it has been a very pleasant experience on all occasions.
They are great at what they do and provide efficient and friendly service.
I would definitely use them again if the need arises and highly recommend them to anyone interested in their services, you will not be disappointed.
David F.
Payam recovered important data from a remote research expedition when an SD card split in 2. No other data recovery service were able to recover the data and Payam persevered for months until they were successful. We are very grateful and pleased.
Harry Brayshaw
Thank you for your work in recovering the data on the damaged hard drive. We were pleased with the results and will recommend your service to others.
Kathleen M.
Losing my lecture notes when the USB broke wasn't a pleasant experience. Finding Payam and knowing that they could recover all my data was a pleasant and satisfying experience. Thank you!
Jerry Nguyen
It is quite nervous for me to choose a company to recover my data as you know the data worth a lot, much more than the device itself nowadays, after reading some reviews I decide to choose your company as at least I can come
into your office and talk to someone, I am glad that I did, I can get back most of the data with high quality, apparently from the severe damage of the drive and I am very happy with the result, worth every single cent of it. Thank you.
My company (SME) had a major server crash, which meant all of our data on both server HDD's was corrupted or lost. We also found to our surprise and horror that our backups hadn't been functioning properly since a previous server issue late last year- so we only had project and company data up to that point and nothing from November to March. I Googled 'data recovery' and went with the reviews I read. I contacted the Payam team who were very professional and efficient from the outset. They gave me a straightforward and honest assessment about the chances of recovering the data, but I always felt they would do everything possible to recover it. Thankfully they were able to recover everything for us...sigh of relief....and we have also established a new back-up policy/test process!! I would have no hesitation in recommending Payam for this service- very impressed.
Gary Phau
Super Service! The team managed to recover ALL of the data on my two hard drives which crashed simultaneously on one weekend. Some of the data was precious photos which are irreplaceable.
Was kept up to date on what was happening and the data was recovered within the timeframe promised. The cost was very reasonable and I'm happy with every part of the process. Well done to Mark and Craig for your excellent service and professionalism - I can and will definitely be recommending your services!
Phil Heyne
That desperate sinking feeling of your hard drive failing can spoil your whole day. Thanks to Payam within a few days I had all my data recovered and back in my new computer.
drli
I suddenly encountered a problem with my portable HDD which became inaccessible. I have more than 500GB very important data on it. Thanks to the help from Payam Data Recovery, I finally got all my data back. This is really professional service with perfect output. I'm very satisfied.
Mudassar Hafeez
An exceptional service, uncompromised quality, excellent customer service and job well done. Highly recommended. Don't go anywhere if need your data back at any cost. Just use Payam and sit back and relax 🙂
Keep up the good work team
Ashley Moghari
I lost all my family photos on my external HD that just died. Payam were so great with communication as I live 4 hours away and had to post it to them. They recovered all my lost photos, very quickly which was great as we were so nervous to think the photos were gone. Very professional service too. Thanks again
Alex Okill
I had a burned out board on my desktop hard drive with 60Gb of data - they managed to repair the board and transfer to the data to my external drive and didn't do anything with the old drive until had confirmed that it was safe to do so.
I opted for the "economy" service which took around 3 weeks, however that was over the Christmas period too. Great service.
Sandor Kovacs
After others had a go at recovery of my hard drive but failed I was very nervous, a lifetime of memories could be lost, Payam's reputation gave me some comfort but the feeling when I saw the first line of their email gave me much elation, We have some good news for you... I guess it can't work every time but it sure worked for me where others failed. Highly recommend them to recover your treasures if you are in the unfortunate situation I found myself in.
Jye
I was very impressed with the service you offered - and in particular your communication throughout the process. You did a great job and recovered all the data from a few drives of valuable information at a price that pales in comparison to the value of the data recovered.
Sarah Hidayati
I am surprised to see how you recover the data and the good communication provided. Initially, I though the data would lost anyway.
Keep up the good work guys.
Beth Ammerman
I too was bitten by the "why didn't I backup my data!" regret. I thought 14 years of photos, music and business files were simply dead and gone until I discovered Payam. Great service, 100% of everything restored. It does cost, but worth it! Thanks
Dave Romney
Splendid service, recovered a difficult hardware issue for a reasonable price.
Christina Tee
Payam did a really good job with recovering my files that were in a portable drive that was damaged. Really glad that I entrusted them to do the job!
Jleephd
Great service...would have been up S$%t creek without a paddle without Payam...
Neil Robertson
Very happy with the service and end result.
Name withheld
Fast, Efficient, Friendly, Great Service & happy to answer any queries I had. Craig was very prompt with any e-mail queries I had and was happy to take the time out for anything I needed to follow up with. Professional appearance via their website, affordable prices for recovery when compared to other company's out there and would definately use again if the need arises. Most important of all had all but 10 files totalling a few MB recovered off a 1.8 TB HDD! Would highly recommend to anyone who wants a speedy, professional & very affordable data recovery service.
Tammy Tattam
When my hard drive died I thought I had lost everything but Payam Data Recovery, recovered & saved my stuff very grateful
Philip Sagerine
Losing our overseas holiday photos was devastating. Finding Payam data Recovery in Brisbane, who recovered every photo, was an absolute "God send". A million grateful thanks Guys. well Done!
Bernadette Marie O’Farrell
I was extremely happy with the service I received! I thought I had lost my entire university thesis and various other important files when I had spilt tea on my MacBook.
I searched tirelessly for a company that would not only be able to retrieve the data at a reasonable price, but one that I could trust with such personal information. The team at Payam kept me up to date with the progress of my data recovery and managed to retrieve all of my files!
I have already recommended Payam to friends and family -particularly those who are as clumsy as me and just as likely to spill liquid on their computers. Thanks again for all of your help!
Jamie Dela Rosa
I was very satisfied with the job that you guys did. It was quick, easy, helpful and accommodating. As a full-time student, I greatly appreciated the plan of payment I was put on that was offered to All my files were recovered from my drive and I can’t really be any happier. Thank you.
Thomas J
Thank you Payam Data Recovery, thank you Kevin! The only company which is available all weekend. They recovered all of our lost data the same day. We are so happy that we got our world trip memories back. Worth every cent, five stars well deserved!
Kenneth George
I have used Payam's services for years and I have never been disappointed.
Craig Gill
Payam did what I needed in good time and with good communication. Thank you.
Massimo Papa
Payam data recovery has saved my business. I went overseas and when I got back my Nas double hard drives were not working anymore, both of them. I took the hard drives, still in warranty, to the shop where I bought them, but they told me that they could not do anything, than I found Payam data recovery in Perth. In only 3 days I got all my data back up and the staff gave me tips on what to do to prevent it from happening again. Since than I have recommended them to some of my friends and they always came back very happy.
Tania Pickering
“I was really happy. I will recommend you guys!
Debora Lewis
Thank you for your professional service from the first enquiry to the end result of my Data being successfully retrieved. Your staff are polite, very helpful and go the extra mile to help customers. If I ever need you services again I would not hesitate as I know my Data is in safe hands. I would strongly recommend this company to anyone that needs that special data saved from a crashed hard drive. Thanks once again.
(Full name withheld)
We were very happy with the service of taking a hard drive array set and restore all of the data for our client.
Aziza Ibrahim
Really appreciated the work you did for me and recovering the data on the hard drive.
It contained photos of the first two years of my son’s life and with no other copies and backups of these at the time (I’ve since learnt my lesson) I was grateful for your service and success in recovery most of these precious memory.
Greatly appreciated and highly recommended.
Name withheld
Rohan, Paolo, Greg, Stephen,
Thank you for the excellent work. I can't thank you guys enough for recovering all my irreplaceable data. Appreciate your prompt reply and communication on every step of the way. Discounts that was offered were immensely helpful financially.
Will definitely recommend you guys if anyone I know needs data recovery.
Ameera Jade Gorman
Super friendly staff (Vinh) and turned an unpleasant task into an easy, stress-free experience. Would definitely recommend!
Stewart Routledge
Your work was great and maybe the only people in Brisbane capable of doing this.
Johann Kruse
Mike and the rest of the Payam team were awesome… they really saved the day when they recovered all of my baby photos/videos after both my NAS and cloud backup failed. Super happy with the service.
Bruce Poon
Thanks for your help. It had been done in a professional manner, quick &fast ! My customer was extremely happy as he got back all the data he wanted.
Krecs
Excellent personal customer service. Fixed my 1Tb hard drive quickly, and explained the whole process. If I ever have recovery issues again this will be the guys that I would deal with.
